Managing Conflict Resolution Discussion 2022

Running Head: MANAGING CONFLICT RESOLUTION 1
Managing Conflict Resolution
Name of Student
Name of Institution
Date of Submission

MANAGING CONFLICT RESOLUTION 2
Managing Conflict Resolution
Introduction
Conflicts are frequent incidences in health facilities owing to the diversity of nurses
in terms of; backgrounds, values, and priorities (Higazee, 2015 p.3). As opposed to the
ordinary stereotype that conflicts result in negative outcomes, nurses should exploit conflicts
as the premises for enhancing cohesion and boosting the quality of healthcare. Many times, a
graduate registered nurse can find himself or herself in the center of conflicts because of the
complications associated with adapting to the clinical environment (Lahana et al, 2019 p.35).
Conflicts among graduate registered nurses are commonly caused by overwhelming tasks,
miscommunication, and flawed ethical regulations in a healthcare facility. In this paper, a
discussion is provided detailing the strategies which can be applied to solve such intra-
professional conflicts in a health facility.
Intra-Professional Conflict Situations in a Clinical Environment
Conflict can be described as a serious dispute between two or more parties (Sili et al,
2014 p.17). The motivations for such conflicts might be varied and the resulting outcomes
can either be constructive or destructive. On the other hand, intra-professional conflict refers
to disagreements which arise between parties within the same profession (Higazee, 2015). In
common practice, intra-professional conflicts occur in organizations such as health facilities,
schools, and companies. In the context of clinical environments, intra-professional conflicts
are common among graduate registered nurses and their senior counterparts (Jung & Kang,
2014 p.345). Some of the prevalent sources of such altercations include; communication
problems among nurses, flaws in the organizational structure of a health facility, roles
disputes, inadequacy of medical resources, frequent misunderstandings, and general lack of
professional commitment (Cherry & Jacob, 2016 p.39).

MANAGING CONFLICT RESOLUTION 3
How Conflicts Influence and Impact Nursing Teams
Intra-professional conflicts are inevitable in any health facility. As such, it is
preferable for the hospital administrators to implement strategies which can be exploited to
achieve collaboration and assertiveness whenever such conflicts occur (Chan, Sit & Lau,
2014 p.936). In so doing, a graduate registered nurse who experiences intra-professional
conflicts in his or her health facility can be impacted in the following ways. Firstly, the
conflicts can lead to proper distinction of ambiguous roles which have been causing endless
conflicts within the health facility (Chan, Sit & Lau, 2014 p.937).
Secondly, conflicts can expose the flaws in the communication system of a health
organization thereby facilitating the implementation a new reliable network (Jimenez-Herrera
& Axelsson, 2015 p.549). This can enhance efficient communication thereby promoting
conflict resolution among the disputing nurses. Thirdly, conflicts among graduate registered
nurses can help in solving contentions which normally occur due to varying ambitions among
the health workers (Shacklock & Brunetto, 2012 p.37). Lastly, intra-professional disputes in
clinical environments can expose unethical behaviours in a health facility thereby
necessitating a call for action. This can include the establishment of a properly defined code
of ethics to guide the operations of a hospital.
Strategies for Managing Conflict
There are two preferential strategies for solving conflicts in a clinical environment
namely; collaboration and accommodating. To start with, collaboration is a conflict
management technique which leads to a win-win situation (Clark, Ahten & Macy, 2014
p.427). Collaboration is widely recognized as a reasonable and harmonious strategy of
resolving conflicts among graduate registered nurses because it eliminates frustrations and
anger (Clark, Ahten & Macy, 2014 p.430). In this strategy, the feelings and desires of the