Managing Cross-Cultures: Challenges, Opportunities and Recommendations

Managing Cross-Cultures 0
Managing cross-cultures
Student’s Name
10/20/2019

Managing cross-cultures 1
Executive Summary
The globalization of business has provided the opportunity to expand the business in different
countries. It is analyzed that every country possesses different cultures, values, and
behaviours. This report will highlight the cultural differences in China, India and the United
States through the use of Hofstede's cultural dimensions. It will also highlight the
opportunities and challenges in conducting business with diverse culture employees. It will
also cover the recommendations to improve employee satisfaction and create coordination
among the diverse cultural workforce.

Managing cross-cultures 2
Contents
Introduction................................................................................................................................2
Literature Review.......................................................................................................................3
Challenges and issues in cross-cultural management................................................................6
Opportunities in managing cross-cultural teams........................................................................8
Recommendations....................................................................................................................10
Conclusion................................................................................................................................12
References................................................................................................................................13
Appendices...............................................................................................................................16

Managing cross-cultures 3
Introduction
In the era of globalization, it becomes imperative for organizations to operate their businesses
among diverse countries for ensuring the sustainability of the business. It leads to
intercultural communication among the diverse cultural workforce. It is analyzed that the
employees in India, China and the United States of diverse have diverse cultural backgrounds
and comprises of differences in values, culture, religion, beliefs and educational backgrounds
(Binder, 2016). It is analyzed that each culture possesses a difference in language,
negotiations, and acceptable behaviours. This, in turn, creates difficulty for the managers to
lead the diverse cultural workforce and derive maximum employee satisfaction and
involvement (Bonvillain, 2019)
In order to develop an appropriate employment involvement strategy, the report will analyse
the challenges and the opportunities that lie in managing of the diverse workforce and will
also reflect the cultural difference between the workforces of India, China and the United
States through the use of Hofstede cultural theory dimensions. It will also address the
relevancy of the challenges and opportunities in context to the business scenario and the
recommendations to improve the employee motivation and their commitment towards the
organization.
Literature Review
In the era of globalization, the organizations aim of including culturally diverse workforce
who have diverse cultural backgrounds and face difference in opinions and beliefs. It is
analyzed that differences in culture directly impacts the motivation of the employees. The
differences in culture bring differences in the expectations of the employees. The distribution