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Managing Digital Operations Assignment

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Added on  2021-01-02

Managing Digital Operations Assignment

   Added on 2021-01-02

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Managing Digital Operations
Managing Digital Operations Assignment_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1MAIN BODY ..................................................................................................................................1Review of evolution and current state of contemporary digital issues.......................................1Challenges and opportunities of contemporary digital issues ....................................................2Contemporary digital issues affecting business organization ....................................................4Digital tactics and strategies used by organization to address the issues ...................................6Future direction of digital issue ..................................................................................................7CONCLUSION AND RECOMMENDATIONS ...........................................................................8REFERENCES ...............................................................................................................................9
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INTRODUCTIONDigital operations is the new kind of activities which involve in the company. Digitaloperation management brings together machine, learning, automation workflows to mobilizeteam when is matters most. It collects signals from any source them implements advancedanalytics, machine learning and end-to-end incident life cycle automation, so that people canmobilize, resolve and forbid disturbance fast (Nylén and Holmström, 2015). This study is basedon Marks and Spencer (M&S). It is the British multinational retailer which offers clothing, homeappliance and luxury foods products. Report will review of the evolution and current statecontemporary digital issues in relation to digital operation management. It will critical evaluatethe challenges and opportunities of these contemporary digital issues. Furthermore, study willthese contemporary digital issues affecting business organization. It will identify digital tacticsand strategies utilised by organization to address issues. Moreover, it will give recommendationsfor company and future direction of these contemporary digital issues. MAIN BODY Review of evolution and current state of contemporary digital issuesThe digital collective is the regionally driven peer-to-peer exchange which facilitates bestpractices and fuels new and useful relationship between digital marketers. The digitalcompetition expert panel realised the unlocking digital competitions (Hess and et.al., 2016). Inthis context, there are many contemporary digital issues which is relating to digital operationmanagement. Such as:Privacy:It is the big issue relating to digital which is highly impact on digital operationmanagement. Digital operator collect and hold data on their consumer such as informations ofbilling, location, browsing and preferences. Information and communication technology alsogive possible for information to be misused involving criminally for financial or political gain.Continuing public concern over personal privacy involves fears such as irresponsible utilise ofpersonal data through firms which can lead of actions that irrupt on the privacy of single persons.Therefore, operators must have ensured that do not display any kid of personal data of theirconsumers. Data Protection: 1
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