Managing Employee Relations

This document discusses the value and importance of employee relations in Tesco, including increased productivity, loyalty, and reduction in conflicts. It also explores the fundamentals of employment law, different rights and obligations of employers and employees, and provides advice on the employment relationship. Additionally, it conducts a stakeholder analysis for Tesco.

MANAGING EMPLOYEE RELATIONS
Contents
1

INTRODUCTION...........................................................................................................................3
Part 1................................................................................................................................................3
P 1 The value and importance of employee relations in application to specific organizational
examples......................................................................................................................................3
P 2 The fundamentals of employment law that apply to specific organizational examples........4
Part 2................................................................................................................................................6
P 3 the different types of rights, duties and obligations an employer and employee has within
the workplace...............................................................................................................................6
P4 Determine appropriate advice relating to rights, duties and obligations of the employment
relationship for Tesco. ................................................................................................................7
P5 Conduct and complete a stakeholder analysis for Tesco. ......................................................9
P6 Analyse the impact of both positive and negative employee relations on different
stakeholders................................................................................................................................10
CONCLUSION .............................................................................................................................12
REFERENCES .............................................................................................................................12
2

INTRODUCTION
Employee relations is the term used to describe the relationship between employers
and employees. Today's interpretation of employee relations refers to individual as well as
collective workplace relationships. Tesco is a British multinational groceries and general
merchandise retailer with headquarters in Welwyn Garden City, Hertfordshire, England, United
Kingdom. It is the third-largest retailer in the world measured by gross revenues and the ninth-
largest in the world measured by revenues. This report contains issues such as value and
importance of employee relations in application to specific organizational examples. The
fundamentals of employment law that apply to specific organizational examples. The different
types of rights, duties and obligations an employer and employee has within the workplace.
appropriate advice relating to rights, duties and obligations of the employment relationship for a
range of given organizational examples. Complete a stakeholder analysis and the impact of both
positive and negative employee relations on different stakeholders.
Part 1
P 1 The value and importance of employee relations in application to specific organizational
examples
It is necessary that employee relations of a company such as Tesco is good as they are
considered as one of the reasons of their success. With the help of this company will be able to
achieve higher results. If the employee relations are maintained at a high level then they will be
able to increase the level of productivity by working more efficiently (Ogunsanwo and Kazeem,
2019).
Increased Productivity-
If the relations with the employees are formed strongly then they will go for a long period
of time which will help them to increase the level of productivity for Tesco. It is important for
the managers of the company to remember that stronger the relations they have kept with their
employees better it is for the company. Other than this when the base of their relations is strongly
formed then they it is believed that employees are more satisfied with the culture of the
company. This helps them to put more of their efforts which in result make the company more
productive. The overall contribution of the team helps Tesco to achieve even higher results than
their expectations.
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Increased loyalty among employees-
If the relations with the employees of the company are strong then they will be able to
enhance the loyalty of the employees. It is the culture of the company and the level they maintain
of it which leaves a impact on the employees that is drastic for them which increases their loyalty
with the company. With this company also gets the benefit of improving the level of retention of
employees which helps them to achieve more in the long run. For the companies such as Tesco
who operates at such a big level it is necessary to have relations with the employees at this level
(Yaokumah, Walker and Kumah, 2019).
Reduction in Conflicts-
When the company is able to keep the environment of work efficient and friendly then
the level of conflict happening in the business will be reduced. For that they need to make sure
that the employee relations are maintained. With both of these under control the managers of the
company will be able to focus on the task they are working and complete it more effectively. It is
up to the management of Tesco to make sure that relations are maintained as it determines the
path of the company will be failure or success (Kataria and et.al., 2020).
P 2 The fundamentals of employment law that apply to specific organizational examples
According to UK employment right act 1996, it has provided the equal right of each and
every employee in the workplace. This legislation is the important aspect for representing
relation under employment. In order to include leaves, training, terminations. Tesco assess the
relation between employer and employee. The employment act 1996, is subject to appeal when
the company has more than one employee working for it. This aspect of law is complied with
both state and federal laws which involves various topics and issues so that they can work upon a
goal together which is common for the business and that emphasizes focus on the protection of
rights that is possessed by the workers.
The employee act 1996, the employees against the case of discrimination and activities
related to it. It promotes the aspect of health and safety in the Tesco. It helps the employees by
providing them support economically and avoids any causes and effects that disrupts the flow of
work by the rising level of conflicts between management and the labor of the Tesco. it is
because of this law employees have a right to fight against the case of discrimination which is on
the issue of color, sex, religion, race or nationality.
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This helps the employees to get an equal chance when it comes to hiring them, giving
them a promotion or firing them from the company. There are many aspects against which it can
be recognized that Employment Law is viable. It can be assessed when it comes to the cases of
any among these such as immigration, social security, termination in a wrong manner,
compensation to workers, medical leave etc. This law binds both the parties that is employer and
the employee under a contract so that both of their interest is protected and no one is making
forcibly proceeding work in a manner that is against the law (Ali, Lei and Wei, 2018). With the
help of Employment Law Tesco can describe in detail that what they expects from employees so
that they can work on the basis of that. This way all the legal and necessary guidelines will be
entered in the contract with the mutual consent of both the parties which will involve aspects
such as their holidays, packages, compensation, rights that they have to face for illness. In the
contract all the legal provisions are made for the employees so that the intellectual rights of
Tesco can be protected.
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Part 2
P3 the different types of rights, duties and obligations an employer and employee has within the
workplace.
Employer rights, duties and obligation
 Right-As per considered employee act 1996, Employer have provided the equal right of
each and every staff member in the Tesco. sometimes, it also hired an employee and set
them by giving instructions that needs to be followed. Any contract that is dismissed or
dissolved by the employer needs to be under the UK employment act 1996.
 Obligation-The obligation of employers in context of legislation, agreements and
contracts on the basis of employment act. Also there must be no situation where it is
proven that employer treats some employees fairly and some not. They need to maintain
the environment of work so that they can employees can work flexibly and contribute for
the development of the company. it is necessary that measures are taken to look after
their health and safety at the place of work.
 Duties- The primary duties of employers are maintaining the coordination between staff
members. In order to protect or secure sensitive information database system. Another
duty is to provide the equal rights in context of salary on the basis of their performance in
the workplace. It is important to fulfill the duty of filing it to the income register with the
help of electronic method (Agarwal, 2016). In additional, it also developed the policy
and provided by the employers of the company which must cover the accidental coverage
for their whole team of staff. This is necessary if accident has taken place at work and it
must be binded under the contract. In any case such as these employees will be
compensated in terms of expenses, pension, loss of earnings etc.
Employee’s duties, rights and obligation
 Rights: One of the rights that the employee has is the Minimum wage Act which works
on a approach that fixes the minimum pay of workers as per the law. It is reviewed
constantly by the managers of the company and as per their performance and with time it
is necessary to increase it. It is necessary for Tesco to meet with the requirements set by
the European Union which governs the no. of hours fixed for work for the employees in a
week that is for 48 hours. The employees can take action if they are forced to work more
than that.
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 Obligation: In Tesco, employees have a responsibility to get equal opportunities which is
set under the legislation of the country. This states that they have the right to get the same
amount of work and that too in the same conditions of work which is provided to others.
Other than this they have also other rights which are used against the case of disability,
sexual or discrimination on the basis of race (Abdullah, 2017).
 Duties: The employees need to perform the significant role in term of business
development. Implementing an innovative idea for increasing the production and sales.
These are considered the core responsibilities of employee towards company.
P4 Determine appropriate advice relating to rights, duties and obligations of the employment
relationship for Tesco.
Employee relations means that work related the relationship between employer and
employee. It is the best way to contribute in organization productivity and profitability. It always
motivating the staff member to establish the good relationship (Kataria, Kumar and Gupta,
2020). The primary aim is to eliminate the issue or problem in regards of work. In some
situation, employee in unable to get the accurate solution.
According to UK employee act 1996, it has been providing the advised of employees to
implement suitable rights for staff members. it is to be considered as primary responsibilities of
Tesco. Afterwards, it can be identified the different adviced relating the rights duties and
obligation of employment in the organization.
 Safe environment: The primary duty of Tesco is to provide the better healthy and safe
working environment to employee. in this way, they can easily adopt the workplace, Also
carried out their work in a way that is safe or secure (Kataria, Kumar and Gupta, 2020 ).
Therefore, Tesco will follow the health and safety standards or norms. In order to provide
all essential facilities and services of staff members.
 Fair Remuneration: According to labour standards act, Tesco will provide the better
opportunities of their staff members. Each and every employee deserve to receive the
federal minimum wages of £7.83 per hour and it is increase to £8.21 in April, 2019
onward (25 or over the age). Through this act, it provide the right of their employee so
that they can achieve both personal as well as professional goal ( Maheshwari, Samal
and Bhamoriya, 2020).
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 Fair treatment: Although Tesco has a control over their staff member. Sometimes, it has
increased the conflict among employee because of discrimination. In this way,
employee can lose their concentration as well as motivation in their workplace. Usually,
Tesco can follow Fair labour act to resolve the issue in regarding the discrimination
The psychological contract
In context of employee relation, the psychological contract refer to the mutual obligation
expected between employee and employer. It is based on the mutual fairness, belief and trust
between each parties. Sometimes, it can be inferred as past action, statement and other event.
Psychological contract have considered in both positive as well as negative manner (Ogunsanwo
and Kazeem, 2019 ). it has completely reduced the job satisfaction level also decrease on the
employee turnover.
However, the positive associations are made when it can be disrupted the psychological
contract. It allows for adopting the contract and other social behaviour by using different coping
mechanism. When it has completely changes the workforce in Tesco.
 It will increase the large amount of employee working in more flexible hours.
 It emphasis on the human resource in context of competitive advantage.
Another way, when it has not mention in the contract where employer has following different
obligation. It involves the employee with work and pay for completing the task.
Developing positive employee relations
It is important part of creating a strong employee relation when it will develop the trust
between employee and employer. In Tesco, Employee always be honest with staff member and
also provide the different facilities as well as services (Ogunsanwo and Kazeem, 2019 ).
Therefore, it can easily maintain the coordination between them. Open and honest
communication always gives the better understanding of staff member.
P5 Conduct and complete a stakeholder analysis for Tesco.
Tesco is one of leading organization, it was founded by partnership between the Michael
marks. It has opened the some market stall into different location in England. Stakeholders are
consider as person, group and institution with interest in different project or programmes, event
(Seshiah, 2019). The stakeholder analysis will help for Tesco to identifying the relationship
between employee and employers. It also useful for eliminating the conflict among different staff
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members. Moreover, it also understanding the relations between the multiple stakeholders for
project interest within Tesco.
The management of Tesco which mainly providing the great support, which help in
growth and development. In recently, manager seems to fail on the leading the enterprise and
generate low sales, profit of their strategic decisions. Some stakeholders are becoming feel to
insecure for their future because it has rapidly falling the price/cost (Shields, Rooney and Kaine,
2020). Hence, Tesco has required to undertake the various phases to maintain or control market
share, also retaining its stakeholder in the future growth and development. The stakeholder
management has considered two different elements such as stakeholder planning and analysis.
Stakeholder Analysis
It is based on the technique or method that mainly used for identifying the importance of
individual people within particular project. Furthermore, it also supports for achieving the
desirable goal and objective. In Tesco, the product manager has been conducting the stakeholder
analysis. It can be considered as strategically valuable when resolving the complex business
problem.
Conduct a stakeholder analysis
In Tesco, stakeholder analysis will be different in the organization whereas manager
conduct the analysis, but it should be consider the commonly used steps.
Identifying the multiple stakeholders
It is a type of process in stakeholder analysis, identifying the possible stakeholder for
particular project within Tesco. it involves marketing executives, consultant, IT operational
engineer, project manager and manufacturer (Ugoani, 2019). These are different stakeholders
that can perform the different roles and responsibilities in business operation or function.
Prioritize and group the stakeholders
It is another process when conducting after complete brain storming session. In above, it
has identified the different staff members, group of people work in Tesco (Kataria, Kumar and
Gupta, 2020 ). Afterwards, manager can assign the specific task of each people on the basis of
their interest. Furthermore, it also categorized the people on the basis of interest.
 High power and high interest: it is type of important stakeholders, that should give
prioritize keeping them happy with project progress such as project manager, developer
and project executives.
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 High power and low interest: In Tesco, various stakeholder which may influence with
organization. In this way, it should keep satisfied with the product quality and service
(Ogunsanwo and Kazeem, 2019 ).
Stakeholder Mapping
During stakeholder analysis, it is mainly classified into different stakeholder by
explaining clear picture of project, showing the interest of each stakeholders. Another way, it
also said that process to create clear picture and also clarifying the accurate position. In this way,
Manager will be using the stakeholder mapping process in Tesco to identify the perception of
each employee (Shields, Rooney and Kaine, 2020). Moreover, it also providing the better idea
about the current roles, duties and responsibilities within organization.
P6 Analyse the impact of both positive and negative employee relations on different
stakeholders.
In Tesco, Employee relation is consider as critical part and reason behind this growing size
of business., this will help for planning an effective strategy to overall growth of business
(Kataria, Kumar and Gupta, 2020 ). The participation of each stakeholder always support for
Tesco to enhance business capabilities and abilities. This can be possible when every stakeholder
establish the effective relationship between each other.
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Positive impact on the external stakeholder
In Tesco, Manager has established the positive relationship with other staff members.
Generally, it is likely to put more efforts and get involved in the organizational project. in this
way, it has leads to high productivity and profitability in global marketplace (Kataria, Kumar and
Gupta, 2020 ).
 Customer: employee relation can help for identifying the specific need or requirement of
potential consumer on the basis of discussion. In order to attract large number of client
towards good and services.
 Supplier: The different project executives have a positive impact on the other suppliers,
each and every individual motivated or engaged in the workplace. In order to maintain
the best quality of product and services.
 Government: Engaged with Tesco for giving the proper employment legislation so that
it help for maintain the overall organizational culture or environment.
Negative impact
 Customer: Customers are also considered as stakeholder, especially if they rely upon the
product and service on the business. Sometimes, a weak employee relation has increased
the lack of coordination with potential client. In order to reduce production level and
sales in marketplace (Ogunsanwo and Kazeem, 2019 ).
 Suppliers: Employee relation can be affected the supplier due to the economic well-
being. Generally, suppliers would share common concern about the company, but it may
effect on the decision-making process.
 Government: Different employees are affected because of government policies, this will
be increased conflict in the employee relation, increasing job security. It has continuously
make risky enterprise decision which are completely harm the bottom line of Tesco
(Kataria, Kumar and Gupta, 2020 ). In this way, it cause staff member who will show
interest towards particular decision. Government failure to manage the policy related job
security for long-term, so that they can maintain the stability.
CONCLUSION
From above discussion, it has identified that managing relations become important part of
organization because it help for establishing better coordination between employee and
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employer. It has summarised about importance of employee relations in the application of
organization and also describe the various employment law that apply to enterprise.
Furthermore, it can be determined the various type of duties, obligation and right of
employee as well as employers at workplace. However, it has analysed the complete stakeholder
analysis for considering the positive as well as negative impact on the relationship of staff
members.
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REFERENCES
Books and Journal
Abdullah, A.B.M., 2017. Managing the psychological contract: Employee relations in South
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Agarwal, P., 2016. Psychological contract: managing employee-employer relationship. LAP
LAMBERT Academic Publishing Saarbrucken.
Ali, M., Lei, S. and Wei, X.Y., 2018. The mediating role of the employee relations climate in the
relationship between strategic HRM and organizational performance in Chinese
banks. Journal of Innovation & Knowledge, 3(3), pp.115-122.
Kataria, A., and et.al., 2020. Forty years of Employee Relations–The International Journal: a
bibliometric overview. Employee Relations: The International Journal.
Kataria, A., Kumar, S. and Gupta, B., 2020. Forty years of Employee Relations–The
International Journal: a bibliometric overview. Employee Relations: The International
Journal.
Maheshwari, M., Samal, A. and Bhamoriya, V., 2020. Role of employee relations and HRM in
driving commitment to sustainability in MSME firms. International Journal of
Productivity and Performance Management.
Ogunsanwo, A.O. and Kazeem, G.A., 2019. Employee Relations Management and Employee
Performance (A Study of Dangote Cement, PLC, IBESE). International Journal of Latest
Technology in Engineering, Management & Applied Science (IJLTEMAS), 8(12), pp.43-47.
Seshiah, C., 2019. Creativity and idea generation in employee relationship management in SMEs
in India (Master's thesis, University of Malta).
Shields, J., Rooney, J. and Kaine, S., 2020. Managing Employee Performance and Reward:
Systems, Practices and Prospects. Cambridge University Press.
Ugoani, J., 2019. Managing Employee Relations and its Effect on Organizational
Success. International Journal of Social Sciences Perspectives. 6(1). pp.1-10.
Yaokumah, W., Walker, D.O. and Kumah, P., 2019. SETA and Security Behavior: Mediating
Role of Employee Relations, Monitoring, and Accountability. Journal of Global
Information Management (JGIM), 27(2), pp.102-121.
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