Managing Employees in an AI Hybrid Framework Assignment
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Added on 2021-01-18
Managing Employees in an AI Hybrid Framework Assignment
Added on 2021-01-18
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1 MANAGING EMPLOYEES IN AN AI HYBRID FRAMEWORKModule Name & Code: Human Resource Management MO31_IBALecturer Name: Dr. Rauf Abdul Student Name: Joudi Sammani Student Number: S1123750Location:ApeldoornWord Count:3618Date: 06/26/2020
2 Table of ContentsBackground Information: ................................................................................................................ 3 Introduction ..................................................................................................................................... 3 Literature Review............................................................................................................................ 5 Three Main Challenges That HRM Department Faces in An AI Hybrid Framework................ 5 The change in labor market structure:.................................................................................... 5 Adapting to Innovation:........................................................................................................... 7 Communication:...................................................................................................................... 8 Managing Employees in the AI/Human Hybrid Framework...................................................... 9 The Finding from the Surveys ...................................................................................................... 11 Data Analysis:........................................................................................................................... 11 Online Survey:........................................................................................................................... 12 The Company Questionnaire:................................................................................................... 13 Results/Findings ............................................................................................................................ 15 Conclusion .................................................................................................................................... 16 List of References: ........................................................................................................................ 17 Appendix: ...................................................................................................................................... 19
3 Background Information:Technology is one of the most significant influencers for industrial development. Nevertheless, it raised notable concerns regarding employment; Every time technology made a new revolutionary invention, and it directly increases anxiety among working individuals regarding their current tasks and whether if machines will replace these functions. Artificial intelligence will provoke the cultural anxiety of unemployment in a similar way to what happened the revolution of mass production where workers perceived that machines would replace their tasks, and possibly this time, the fear of being without a job will be on a larger scale (Su, 2018). Several years ago, many workers lost their jobs because of the new technological discoveries; For instance, during the industrial revolution in the late 18th century, many of the textile artisans in England feared of losing their jobs to untrained workers due to the mechanization of the textile industry. The rising anxiety led the British textile worker to retaliate with the expectation that the government may limit the usage of looming and knitting machines. Whenever a new trend emerges, it always considered at the beginning as an obscure and unstable factor, and authors have frequently characterized technology as an odd entity with unknown consequences (Ellul 1967; Winner 1977). IntroductionToday we are beholding the emerge of different varieties of automated technology entities such as artificial intelligence (AI) and robots, and there is no surprise that Nemours researches are examining the effect of these innovations of the business environment. Researchers like Su (2018) believes that the growing AI will eventually impact the current labor frame the same way, the industrial uprising in the 19th century did. Furthermore, this
4 time the new technological advancements impact will drastic and will decrease the labor share by 35% in the UK and 47% in the USA (Schwab, 2015/n.d., cited in Su, 2018). Coombs et al. (2017) discussed three technological discoveries: artificial intelligence (AI), robots, and automation technology, and these revolutionary inventions sooner or later will transform the current economic structure. Researchers like O'Connor (2020) define Artificial intelligence or (AI) as a technology that enables machines to think and learn and absorb information to complete duties customarily correlated with human intelligence. Researchers like O'Connor (2020) define Artificial intelligence or (AI) as a technology that enables machines to think and learn and absorb information to complete duties customarily correlated with human intelligence. While robots, on the other hand, are programmed machines equipped with sensing devices to react with the tangible world (Marr, 2019); Although the two inventions have different attributes, the impact on the labor force is the same. Therefore, HR management is under significant pressure to overcome the consequences of automatization one the labor market. This paper aims to analyze the significant effect of AI on the business workplace from the Human resource perspective, and what kind of challenges the HR department can face regarding employee's management in smart companies. The contribution of this paper is two-fold the first part focuses on the impact of AI and robots and the work frame and what kind of challenges it will rise to the human resources’ department in regard to the management of the human capital, while the second part will concentrate on the methods used by executives to handle the future workers efficiently in an AI hybrid workplace.
5 Literature ReviewThree Main Challenges That HRM Department Faces in An AI Hybrid Framework. The change in labor market structure:Organizations are experiencing remarkable transformation in their internal structure due to the significant rise of automata, which made the pressure on the human resource department undeniable. The HR office is struggling to handle the significant change in the labor market structure caused by the accelerated implementation of technology. The impact of digitalization on the human workforce had become a significant source of anxiety to many business experts, and some researchers disputing this new challenge that surfaced due to the machinery uprising in the middle of the nineteenth century (Card and DiNardo, 2002)Acemoglu and Restrepo (2017) are predicting the radical conversion of the current labor structure by utilizing the data collected after 1990 to attest that one added robot per 1,000 employees decreases the "Employment-to-Population" quota in the USA by 0.18-0.34%. While few enterprises in the USA are utilizing androids; however, if the integration of robots increases, the pressure of the human workforce will significantly rise (Brynjolfsson and McAfee 2012; Ford 2015).Bárány and Siegel (2018) state that structural change is biased caused by the fast track automatization to specific types of employees, and this biased highlights the wage variation between trained and proficient workers and the less skillful workers. In the past couple of decades, the number of manufacturing jobs has remarkably decreased due to the increasing
6 automation of repetitive and routine tasks (Bárány and Siegel, 2018). Therefore, the burden on employees performing routine manual assignments increased due to the high potential of being replaced with automated technologies. The structural change in the labor force caused by the stimulated automation advancement impacts the characteristics of the labor environment, and particular requirements such as (computer sciences, programming, languages, Data Analysis) became more desirable for operations that implement a high level of technology (Pate, 2020). The structural change in the labor force caused by the stimulated automation advancement impacts the characteristics of the labor environment, and requirements such as computer sciences, programming, languages became more desirable for operations that implement a high level of technology. While advanced technology can benefit highly experienced workers, it can also have a damaging effect on workers who perform uncomplicated tasks such as front desk tasks, stock management (Lee and Clarke, 2019).Moreover, companies like Microsoft have devised software that can perform tasks associated with bookkeeping effectively, and businesses will not be needing employees to manage their bookkeeping (Bernazzani, 2019). Automated technology attends as a tool to improve efficiency productivity; however, the impact of automata on human labor has increased the pressure on human resources management. When companies decide to reinvest in robotics to establish a productive heterogeneous AI/human hybrid workforce, and evidently, companies will rely on the human resource department in order to overcome the challenges that arise with this fundamental transmutation. Since human resource division is the backbone that sustains performance and development, it is their responsibility to secure the required abilities, training, and the essential means to manage the human components of the corporation in order to get along with the newly installed AI entity.
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