Managing Ethnic Diversity

This research project explores the implications of managing ethnic diversity in the workplace, focusing on its impact on performance, employee motivation, and key barriers in its management. It also provides strategies for effectively managing diversity and equality. The research project is based on Tesco.

MANAGING ETHNIC
DIVERSITY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Background..................................................................................................................................3
Aim..............................................................................................................................................3
Objectives....................................................................................................................................3
Research Questions......................................................................................................................3
Rationale......................................................................................................................................3
LITERATURE REVIEW................................................................................................................4
Theme 1: Equality and diversity positively affect any organisation’s performance...................4
Theme 2: Employees gets motivated with the support of equality and diversity........................4
Theme 3: Key barriers in management of equality and diversity................................................5
RESEARCH METHODOLOGY....................................................................................................6
DATA ANALYSIS.........................................................................................................................8
Questionnaire...............................................................................................................................8
Themes.........................................................................................................................................9
REFLECTION...............................................................................................................................12
ALTERNATIVE RESEARCH METHODOLOGY......................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Background
Equality and diversity play very appropriate role in workplace of any company or
business. That’s why this research project has covered different aspects and factors of the
equality and diversity. By considering this research project anyone can simply analyse different
implications of the management of equality and diversity. Some key methods of research also
have been used here for collecting required data to this existing research project.
Aim
For understanding deeply, the major implications of equality and diversity in any
organisation’s workplace. The research project on Tesco.
Objectives
 To ensure that, equality and diversity positively affect any organisation’s performance or
not.
 To know that how employees gets motivated with the support of equality and diversity.
 For analysing key barriers in management of equality and diversity.
 To identifying key strategies for systematically managing equality and diversity in the
workplace.
Research Questions
 How equality and diversity positively affect an organisation’s performance?
 How employees get motivated with the support of equality and diversity?
 What are the key barriers in management of equality and diversity?
 What are the key strategies for systematically managing equality and diversity in the
workplace?
Rationale
Currently upper management within most businesses or companies are specially focused
on managing equality and diversity within their workplace in very effective manner. This is the
basically very positively impact the company or business in the market place, and this is the

main reason that upper management of most companies stay focused on managing equality and
diversity within their respective workplace (Hoskins and Barker, 2020). By covering the topic
“equality and diversity in the workplace” anyone can simply understand the actual value of
equality and diversity in any company’s all over development and growth. This research project
mainly has covered different aspects and factors of the diversity and equality, so that anyone can
simply understand the implications of equality and diversity by considering this research project.
LITERATURE REVIEW
Theme 1: Equality and diversity positively affect any organisation’s performance
According to Adamczyk (2019) there are equality and diversity plays very excellent role
in the for any company, business and organisation. Reason is, with the support of these, existing
management of an organisation can simply develop own performance as well as productivity in
the market. Currently many of businesses or companies in all around the world has fully focused
on managing equality and diversity within their workplace in very effective manner. Basically,
when any company manages diversity and equality in the workplace, then it will indirectly
positively influence its employees’ performance. So that, if any organisation or company has an
effective workforce, then it can be easily able to take very excellent work from it’s all
employees. This is the main reason that’ upper management within all companies should be
focused on the management of equality and diversity. Existing management of a company needs
to be understood one logical that, currently competition within each and every industry is
continuously increasing, in which if any company implement the management of diversity and
equality in its workplace, then that company will be able to take huge competitive advantage in
the selected market segment. Basically, the management of diversity and equality highly
contributes in any organisation’s all over growth.
Theme 2: Employees gets motivated with the support of equality and diversity
As illustrated by Benschop and van den Brink (2018) upper management of an
organisation can simply motivate its employees by implementing the concept of equality and
diversity in its workplace. Basically, equality and diversity provide equal growth opportunity to
different employees in the workplace, so that after getting equal growth opportunities, all
employees get motivated to put their excellent performance in the workplace. In this dynamic

world, different companies have focused on implementing different theories and methods for
highly motivating their employees in the workplace. In this situation, implementing equality and
diversity within the workplace is one of the best methods for different companies and businesses
in the market. Basically, when upper management provides proper growth opportunity to all
employees by implementing diversity and equality in the workplace, then its employees feel
valued by existing company. After feeling valued, they get motivated to put their great efforts in
the workplace. In this situation, when any company or business has employees who puts is huge
efforts, then that business or company can be gained excellent outcomes within the target market.
Benschop and van den Brink (2018) said that, every business needs to be implemented equality
and diversity within its workplace, because it is very necessary to the business for gaining an
effective workforce. Of course, after providing equal growth opportunity to different employees,
any company will be enabled to make it’s all employees very much effective. At the end, after
having an effective workforce, the business can be simply generated excellent profit in the
market.
Theme 3: Key barriers in management of equality and diversity
On the basis of Barrett (2019) there are lots of barriers exists within a company’s
business environment which can negatively affects to its management of diversity and equality.
For example; many times, upper management of a company not takes very much interest for
implementing diversity and equality in the workplace. This is basically one of the major barriers
for a company to manage diversity and equality in the workplace. In this situation, top-level
management of a company has highly required to get motivated to for successfully implementing
the terms equality and diversity within its workplace. On the other side, there are choosing poor
strategies for managing diversity and equality is another major barrier in the terms of equality
and diversity management. So that, upper management at every organisation or businesses needs
to be focused on adopting and using some effective strategies for managing equality and
diversity within daily operations of the business. After these all barriers, the next key barrier in
diversity and equality management is lack of knowledge, so that top-level management of every
venture should try to have proper knowledge of equality and diversity, because it is very
essential in the terms of managing these diversity and equality in the daily operations. After
removing these all barriers, existing management of an organisation can simply manage diversity
and equality in its respective workplace.

RESEARCH METHODOLOGY
Research Type
There are generally two types of research methodology has used in each type of research
project called; qualitative research methodology and quantitative methodology. These both
methods of research are enough for everyone to complete a research project in very effective
manner (Macdonald, 2017). Basically, qualitative research methodology give opportunity to a
person from different interviews and meeting sessions, from books and journals and also from
different research projects which people has already done on the same topic. On the other side,
quantitative methods contribute in collecting data from different numbers and statistics. In this
existing research project, only qualitative research methodology has been used, because
collecting data from interviews and books & journals, etc. are enough to complete this research
project in very specific manner.
Research Philosophy
Research philosophy also plays an excellent role in the terms of gaining very appropriate
data from various sources. There is every researcher has always required to follow and consider
the philosophy of research, because without considering this philosophy, no one can achieve
better outcomes in the mission of research project. In this existing project, the research
philosophy has fully considered.
Research Design
Before starting the process of data collection in every research project, it is necessary to
everyone for systematically follow a specific design of research, because without following
design of research no one can easily collect data from different resources (Viehoff, 2019).
Basically, there are three types of research designs used by different researchers called;
inductive, deductive or abdicative. In this existing project only inductive research design has
been used for collecting various data and also for increasing productivity of the business very
effectively.
Research Sampling

Sampling methods also very necessary for every research project, because there after
using these methods of sampling, anyone can simply take different samples from different
places. Generally, two types of sampling methods exist here for collecting sampling data called;
probably and non-probably. These both methods of data sampling are very helpful in the terms of
sample data collection, however, the random sample method has used in this research project. So
that, there were ten employees of Tesco was selected randomly for conducting the personal
interview (Lätti, 2017). Those Tesco’s ten employees was shared their different point of views,
ideas and opinions on the topic of equality and diversity. Basically, after using random sampling
method, anyone can simply gain very accurate data in sampling procedure and that’s why this
method of data sampling has been used in this research project.
Data Collection
Data collection is one of the key tasks within this research project, because without
conducting this task, this research project not has been completed. Basically, there are two types
of data collection methods available here for collecting data called; primary data collection
method and secondary data collection method (Booysen, Pringle and Bendl, 2018). In this
research project these both methods of data collection have used. Basically, primary data
collection method helps in collection data from personal interviews and meetings and the
secondary data collection method helps in collecting various data through books & journals,
magazines, articles, internet etc.
Data Analysis
Data analysis is another key task within this research project, because without analysing
collected data, no research project can be effective and meaningful (Moghaddam, 2020).
Basically, data analysis task contributes in removing those data from the research project which
are completely useless, illogical and meaningless. It also contributes in adding those collected
data in the research project which are fully meaningful, productive and logical. There are
generally thematic and statistical two key methods of data analysis. However, only thematic
method of data collection has been used in this research project, because this method helps in
analysing data by diving different data in different themes.
Ethical Considerations

A all ethics has considered while collecting data from different sources. Ethical
considerations generally play an excellent role in the terms of maintaining an ethicalness within
whole process of data collection. There are all ethics has been followed in this research project,
because no any employee of company was forced to give its opinion on asked question.
Gantt chart
A Gantt chart is very helpful in deeply understanding the accurate ways that has taken
here complete this research project in very effective manner (Salcedo, 2017). A very productive
and effective Gantt chart has been attached here;
DATA ANALYSIS
Questionnaire
Date:
Question 1: Do you think, your existing management of company has promoted equality
and diversity within workplace?
 Yes
 No
 Not know
Question 2: Equality and diversity has affected your performance at workplace, how?
 Positively

 Negatively
 No impact
Question 3: Can you agree with this that, your existing management should be continued
managing equality and diversity at workplace?
 Of course
 No
 Not know
Question 4: According to yourself, what are key barriers in the management of equality
and diversity?
 Low interest of upper management
 Poor management strategies
 Lack of knowledge
Themes
Theme 1: Do you think, your existing management of company has
promoted equality and diversity within workplace?
 Yes 7
 No 2
 Not know 1
Total 10
· Yes
70%
· No
20%
· Not know
10%
Existing management has promoted equality and
diversity

Interpretation: According to this data, there are seven employees of Tesco out of ten has said
that, their existing management mostly has promoted the diversity and equality in workplace.
After these seven employees, there are two employees of company said that, their upper
management not has promoted diversity and equality in place of work. Rest one employee said
that, he doesn’t know that, existing management of Tesco has promoted diversity and equality in
workplace or not. So that, this data said that, existing management of this company has fully
promoted diversity and equality management in is workplace.
Theme 2: Equality and diversity has affected your performance at
workplace, how?
 Positively 8
 Negatively 1
 No impact 1
Total 10
80%
10%
10%
Equality and diversity has affected your
performance
· Positively · Negatively · No impact
Interpretation: There are diversity and equality management positively affect performance of
most employees in Tesco company, because there are eight employees out of ten has said that,
management of diversity and equality fully affects their productivity and performance in very
positive manner in workplace. On the other side, there are one employee of Tesco said that, these
are negatively affecting its performance in place of work. After these nine employees, the rest
employee out of ten said that, diversity and equality put no any impact on his performance and

productivity. So that, according to this data, there are diversity and equality management fully
positively affects the performance of most employees in the workplace any organisation.
Theme 3: Can you agree with this that, your existing management should be
continued managing equality and diversity at workplace?
 Of course 6
 No 1
 Not know 3
Total 10
60%
10%
30%
Existing management should be continued
managing equality and diversity
· Of course · No · Not know
Interpretation: According to collected data, there are six employees of Tesco has agreed with
this that, their existing management should be continued managing diversity and equality in
place of work, because these positively affects their performance in daily operations of Tesco.
On the other hand, there are three employees out of ten said that, they don’t know about, their
existing management should be continued managing diversity and equality in place of work of
not. At the end, rest one employee out of ten said that, exiting management should avoid for
managing diversity and equality in its place of work.
Theme 4: According to yourself, what are key barriers in the management of
equality and diversity?
 Low interest of upper management 3

 Poor management strategies 4
 Lack of knowledge 3
Total 10
30%
40%
30%
Key barriers in the equality and diversity
· Low interest of upper management · Poor management strategies
· Lack of knowledge
Interpretation: According to three employees out of ten, there are low interest of upper
management is the key barrier in the terms of managing diversity and equality in place of work.
There are four employees said that, poor management strategies is the key barrier, and rest three
employees said that, lack of knowledge is key barrier in managing diversity and equality in place
of work. So that, existing management at Tesco should try to remove these all barriers from its
workplace.
REFLECTION
On the basis of these all collected data, there are management of equality and diversity in
the place of work is the most appropriate deal for different companies or ventures (Novy and
Weinzierl, 2019). However, nowadays most businesses have fully aware by the positive
implications of diversity and equality management, so that they are trying to systematically
manage diversity and equality in their workplace. But businesses or ventures which still not has
taken steps towards managing diversity and equality in their respective place of work, in which
they should be taken steps for managing these for getting appropriate outcomes.

ALTERNATIVE RESEARCH METHODOLOGY
The qualitative research method has used in this report, but there is quantitative method
of research is also a very excellent option for collecting data for completing different research
projects in the future (Mbengo, 2019). Basically, quantitative method is the best option in the
terms of alternative method, because this gives opportunity to collect data from various
numerical and statistical stuffs. That’s why this is a very productive alternative research
methodology.

REFERENCES
Books & Journals
Adamczyk, A., 2019. From Tolerance to Equality: How Elites Brought America to Same-Sex
Marriage.
Barrett, D. A., 2019. The Regulatory Space of Equality and Human Rights Law in Britain: The
Role of the Equality and Human Rights Commission.
Benschop, Y. W. M. and van den Brink, M. C. L., 2018. The holy grail of gender equality:
Toward gender equality at work.
Booysen, L. A., Pringle, J. K. and Bendl, R., 2018. Introduction: expanding equality, diversity
and inclusion research through diverse methodologies. In Handbook of Research
Methods in Diversity Management, Equality and Inclusion at Work. Edward Elgar
Publishing.
Hoskins, K. and Barker, B., 2020. Equality Policies and Initiatives at Marsden. In STEM, Social
Mobility and Equality. (pp. 89-111). Palgrave Pivot, Cham.
Lätti, J., 2017. Individualized sex equality in transforming Finnish academia. European
Educational Research Journal. 16(2-3). pp.258-276.
Macdonald, C., 2017. The role of gender in the extractive industries. Extractive Industries.
p.442.
Mbengo, I., 2019. The role of information, communication and technology in promoting gender
equality in the workplace: a study of a University in the Western Cape. (Doctoral
dissertation, Cape Peninsula University of Technology).
Moghaddam, R., 2020. Struggle for Equality: From the constitutional revolution to cyber
feminism with a focus on the role of new media in the women’s movement in Iran.
(Doctoral dissertation).
Novy, A. and Weinzierl, C., 2019. Negotiating diversity and equality. Local Social Innovation to
Combat Poverty and Exclusion: A Critical Appraisal. p.137.
Salcedo, E. S., 2017. Expanding the Role of the Philippine Commission on Human Rights for the
Protection of Gender Equality in the Workplace: Practical Lessons from Canada. Asia-
Pacific Journal on Human Rights and the Law. 18(1). pp.48-77.
Viehoff, J., 2019. Equality of opportunity in a European social market economy. JCMS: Journal
of Common Market Studies. 57(1). pp.28-43.