2 MANAGING FINANCIAL RESOURCE DECISION Table of Contents Introduction................................................................................................................................3 Task 1: Systems are used to manage financial resources in health and social care...................3 1.1 Principles of costing and business control systems..........................................................3 1.2 Information needed to manage financial resources..........................................................4 1.3 Regulatory requirements for managing financial resources.............................................4 1.4 Systems for managing financial resources in a health or care organization.....................5 Task 2:Role of planning in the management of health and social care budgets.......................5 2.1Diverse sources of income in health and social care........................................................5 2.2Factors that may influence the availability of financial resources in health and social care organizations...................................................................................................................6 2.3 Types of budget expenditure in health and social care organizations..............................6 2.4 Decisions about expenditure are made within a health or social care organization.........7 Task 3: Importance of monitoring budget expenditure in health and social care organisations7 3.1Financial shortfalls can be managed.................................................................................7 3.2 Actions to be taken in the event of suspected fraud.........................................................8 3.3 Budget monitoring arrangements in a health or social care organization........................8 Task 4: Systems and processes for managing financial resources influence health and social care services...............................................................................................................................9 4.1 Information required to make financial decisions relating to a health and social care service.....................................................................................................................................9 4.2 Relationship between a health and social care service delivered, costs and expenditure9 4.3Financial considerations impact upon an individual using the health and social care service...................................................................................................................................10
3 MANAGING FINANCIAL RESOURCE DECISION 4.4 Ways to improve the health and social care service through changes to financial systems and processes..........................................................................................................11 Conclusion................................................................................................................................12 References................................................................................................................................13
4 MANAGING FINANCIAL RESOURCE DECISION Introduction In the current scenario, it is essential for a manager to improve their understanding regarding the financial resources. As a result, it would be beneficial to improve the productivity of organization. In addition, the depth understanding about finance can support the manager to make an effective decision and increase the growth of health and social sector organization. This report presents the structure that can be used by health and social sector managers in the organization. This paper also discusses the role of planning in the social and healthcare organization. It also explains the importance of monitoring budget expenditure in the health and social sector organization. This report also represents the structure and procedure for managing the financial resources in the context of the health and social sector (Smith, 2014). Task 1: Systems are used to manage financial resources in health and social care 1.1 Principles of costing and business control systems It is essential for a manager to deeply understand the principle of costing and business control system to successfully deliver the services. The primary costing principle of Bupa care home is relied on the Polluter Pays wherein it pays to utilize the collected waste material. The major principle of the costing is to minimize, recycle and separate the waste. There are different kinds of cost that are considered in the internal cost such as segregation, packaging, cost of the supplier, and labor. Besides this, the external cost of Bupa care home is associated with disposal of wastage by which contractor provides appropriate services to the HCS (health care services) (Certo, 2015).Bupa care home can consider some significant principles of a business control system such as security, Prevention control, managing resources, and defective control. In addition, it can be said that a manager can provide safety and protect the staff through security control. The preventive control structure includes the separation of function. The defective control includes the procedure of identifying and controlling the inaccuracy which will influence the reliability of financial data. Along with this, the business
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5 MANAGING FINANCIAL RESOURCE DECISION control system of Bupa care home is also needed to keep and observe the obedience problem like rules and regulation that will relate to the healthcare and laws adherence (Kabir, et al., 2014). 1.2 Information needed to manage financial resources Bupa care home focuses on past data that can be related to the previous performance, availability of capital, and lack of resources due to operating the business systematically. At the same time, BCH can consider the data that is associated with the cash flow management such as working capital and budgeting to effectively manage the complexity of finance in the healthcare services (Veselovsky, et al., 2014). There are some factors that can be considered by BCH to manage the financial resources like full cost recoveries, bad debts, cash flow models,and working capital management. In addition to this, is also addressed that BCH ensures the amount that is received by the consumers, government, and non-government organization to manage the shortage of funds systematically (Brigham, 2014). 1.3 Regulatory requirements for managing financial resources Social and healthcare area is observed many financial requirements to operate the business activities in HCA. It also offers some instruction related to the management of financial resources such as development of the effective system and credit license (Soltani, et al., 2015). An organization can make the effective system to manage the risk related to the finance. It can be supportive to successfully manage the shortage of finance in business. The organization must include the credit license and use of terms and condition which is made by the UK financial advisory group. Hence, it can be said that such regulatory requirement can aid the BCH for managing the financial resources (Purce, 2014). 1.4 Systems for managing financial resources in a health or care organization Bupa care home can use the financial management system to control its financial resources appropriately. The financial management structure is a combination of tools and techniques
6 MANAGING FINANCIAL RESOURCE DECISION that can be supportive to manage the allocation process and use of the financial resources in the business. The FMS enables the facilitators of the healthcare to track the expenditure of organization. The tracking considers some elements like utilities of resources, materials, and salaries. These items of budget lines are timely recorded due to effectively managing the financial resources (Stark, 2015). Bupa care home utilized the financial management system to generate quarterly financial records which will help to evaluate the cost and manages the financial resources. The financial management structure can support to produce the revenue and information related to cash flow evaluation and income. In the current scenario, the major advantage of FMS practice in Bupa care home is to generate the financial records and compare the information with the cost analysis and predetermined budget to manage the financial resources (Finkelman, 2015). Task 2:Role of planning in the management of health and social care budgets 2.1Diverse sources of income in health and social care In the social and health care sector, income can be important sources than the other sources for delivering goods and services to the potential consumers systematically. It can also be vital for expanding the business in an appropriate manner. The Bupa care home collects sources by using many sources such as customers, non-government organization, and corporate entities (Snell, et al., 2015).The taxations, loans, social insurance, and grants are also the governmental and non-governmental fund sources. These sources are also used by BCH for collecting the financial sources. In addition, the funds are also collected from charitable institutions. It is also found that there are three major sources that can generate the risk at the time of collecting the funds such as private insurance, taxation for patient health payments.
7 MANAGING FINANCIAL RESOURCE DECISION 2.2Factors that may influence the availability of financial resources in health and social care organizations There are different reasons that may influence the availability of the resources of Bupa care home services such as financial risk, business corporate payment, and services provides. The revenue of organization can be gathered by using many sources like community insurance resources and government agency from individual entities, premiums, and tax (Atkin, et al., 2014).In the developing countries, most of the healthcare organization faced challenges to raise their fund due to low level of income, lack of institution, and management capacity. In addition, it is also analysed that geographical situation of the company can affect the availability of financial resources through services users sort, availability of funds in that particular place. Along with this, it is also addressed that Bupa care home can develop the financial management structure to manage the issues of finance resources (Johnson, 2014). 2.3 Types of budget expenditure in health and social caare organizations There are many types of budget expenditure which can be considered in the health and social care organization such as operating, personal, and sales budget. The operating budget is made by the organization to analyse the goods and services. It can be introduced in the provision structure at the time of budget period (Ebert, et al., 2014).Besides this, the personal budget demonstrates the expenditures that are incurred by the organization during the accounting period. The personal budget may include the labour cost. In the current period, technology is rapidly changing that can fluctuate the personal budget of the organization. In addition, sales budget presents the actual sales evaluation of services in an accounting year. The primary focus of sales budget is associated with the sales expenditure expansion, the price of goods and services, and revenue of products, which can be incurred at the time of selling the goods and services (Petty, et al., 2015).
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8 MANAGING FINANCIAL RESOURCE DECISION 2.4 Decisions about expenditure are made within a health or social care organization The procedure of decision making about BCH expenditure relies on the detailed evaluation and awareness of business community needs. In the healthcare organization, the management of financial resources can be a major aspect to make an effective decision towards the expenditure. BHP performs many activities such as estimate financial risk, capabilities of the project management, make a hypothesis, and evaluation of cost benefits. These activities are performing for making the appropriate decision in the context of expenditure (Anderson, et al., 2015). Task 3: Importance of monitoring budget expenditure in health and social care organisations 3.1Financial shortfalls can be managed The financial shortfall can be the liability of organization that can account for suppressing the available financial sources in the business. The shortfalls management is relied on the adequate calculation and determination of the needs that may arise in the upcoming period (Hunink, et al., 2014).It is also found that Bupa care home manages the shortfalls to effectively operate the business. Beside this, reduction of expenditure in the operating process helps the Bupa care home to improve its performance and cover the shortage. BCH make a strategic plan for evaluating the financial requirements in the upcoming period. The financial shortfalls are arising in case, the business financial acts of corporate fail to attain least predetermine target within the timeframes (Somsuk, et al., 2014).The nature of shortfalls can be temporary or persistent. There are different types of techniques that can be used by the healthcare services to manage the financial shortfalls such as prioritize, cash flow management, financial resource management, credit facility management, and Virement. In addition, Bupa care home can use prioritize method to deal with the financial shortfalls. In addition, it can also be said that Bupa care home should concentrate on addressing wastage
9 MANAGING FINANCIAL RESOURCE DECISION rather than the implementation of cost-cutting in the operational process (Laudon, et al., 2016). 3.2 Actions to be taken in the event of suspected fraud For handing circumstances related to the scam, BCH should develop the separate research department that can identify the factors that can create the scam in the working place. The management department is failing to control the misconducts in the organization as it can create fraud. Bupa care home can develop a team to detect and evaluate the immoral practices in the services system. The FRT (fraud report team) of BCH works with the system during the determination of fraud elements (Wehrmeyer, 2017).The following steps are considered by FRT of BCH: Enquiry of Incident Build an effective structure to manage the fraud within the workplace Recognition of offenders behind the origination of fraud Evaluate of the procedure of incident development in depth and informing the same to administration team. Origination of structure to stop the fraudulent events from the organization 3.3 Budget monitoring arrangements in a health or social care organization The process of budget monitoring evaluation is the ability of a company that is responsible for achieving the financial objectives on behalf of the predetermined budget. The budget monitoring procedure supports BCH to evaluate the significance of their financial activities. The budget controlling procedure relies on many guidelines that are approved by a financial advisory group of UK (Petkova, et al., 2014).At the same time, it is also addressed that FAG support to review and monitor the structure of the organization to improve their performance. It helps to offer new instruction due to enhancing the efficiency of the business. The organization should concentrate on the adding value to improve the productivity of the
10 MANAGING FINANCIAL RESOURCE DECISION business. There are different factors that are considered by company such as comment specifications, provision of simple, graphs, transparent language, colour, and upcoming issues (Greene, et al., 2015).All these factors are used to monitor budget procedure of Bupa care home. The budget monitoring team evaluates the future need regarding financial resources as it will help to monitor the budget structure. At the same time, the adjustment of capital is relied on the structure of budget control. Task 4: Systems and processes for managing financial resources influence health and social care services 4.1 Information required to make financial decisions relating to a health and social care service The decision making process is relied on the management of financial activity and evaluation of the future financial resource requirement of a corporate. The financial data can be a significant tool for pooling the adequate information and interpretation (Bryce, 2017).It will be also effective to make a financial decision in social and healthcare sector. There are many financial data that are prepared by Bupa care home such as annual report, cash flow statements, cost sheet, income statements, break-even analysis of the service, and profit and loss.(Heizer, 2016). 4.2 Relationship between a health and social care service delivered, costs and expenditure Bupa care home concentrates on developing the service structure that is related to the provision. It provides optimum satisfaction level with the greatest quality of services to the consumers (Epstein, et al., 2014).A huge amount of expenses in the social and healthcare sector spends on the patients that are suffering from the complicated situation and terminal illness since long term. It is also addressed that the social and health care organization can save approximately $2.4 billion by offering the quality services to consumers. In case, social
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11 MANAGING FINANCIAL RESOURCE DECISION and health care organization prevents the unnecessary admission then the expense of firm can be reduced. The major barrier to the cost reduction of health and social care is connected to the technical resources. The organizations ideally have to maintain the fluctuation of cost and expenditure due to attracting a large number of consumers. The capital can be an effective element to upgrade the product and service quality. At the same time, it can also be said that technology is a factor that can positively as well as negatively affect the cost and expenditure of the social and healthcare organization (Finkler, et al., 2016). 4.3Financial considerations impact upon an individual using the health and social care service UK healthcare system is addressed that over the last five years, the problem of cost management has increased in the health and social care sector. Since, the quality of service being changed and enhanced hence the social and health care sector organizations faced issues related to the expenditure and cost. The enhancement in the cost and expenditure can influence the purchase cost of the final customers (Sitek, et al., 2015).It is also stated that the cost and structure are usually under the control. In the health and social sector, the techniques are rapidly changed that can create complexity to manage the financial services of the firm. The major modification in the consumer behaviour can influence the social healthcare organizations. A large number of private sector organizations are focusing on the improvement of service by including massive cost. It can also increase the services of social and health care. The enhancement in the expenditure of health care services can increase the expectation of consumers about product and service quality (McKinney, 2015).
12 MANAGING FINANCIAL RESOURCE DECISION 4.4 Ways to improve the health and social care service through changes to financial systems and processes The Bupa care home can create understanding about their financial structure that will support to make changes in the system. It will also help to enhance the effectiveness and quality of the services. The financial structure depicted the interrelationship between the processes and system of financial institutions. There are some factors that are considered by financial institutions such as creditors, banks, Shareholders, company house, accounting bodies, budgets, finance management, and financial statements (Massingham, 2014). The following methods are supportive to improve the quality of health and social care: PBR (Payment by outcomes): The PBR (payment by result) method can be effective to transfer the accountability and risk from the government to the health and social service workers. It also motivates the healthcare workers for enhancing their services and meeting effective value for capital. The rules and regulations of the government can be supportive in generating the revenue by enhancing the finance projects and increasing the social and health care (Marshall, 2016). Equity and Excellence: Liberating the NHS The equity and excellence is the modern method that can be used by BCH to improve the health and social service by changing the financial system and structure. It supports to make new ideas, improvement in the innovation, and pay to the service provider on behalf of the performance and result (Sharma, et al., 2014). It also encourages to the pharmaceutical organization by paying a huge amount of money for producing new medicine and creates secure payment structure for its services users. In addition, it can also be said that BCH will offer the outstanding services by offering value for money, fair environment, promote staff right to choice, and dignity. At the same time, it is also addressed
13 MANAGING FINANCIAL RESOURCE DECISION that these services are effective to overcome issues of financial structure appropriately (Hill, et al., 2014). Conclusion From the above discussion, it can be concluded that finance can be an important element for operating the business appropriately. A manager of a company can need to improve their understanding of the utilization of financial resources to take competitive benefit in long- term. It can also be concluded that effective finance structure can be supportive to gain the productivity of the organization. Finally, it can also be summarized that budget monitoring and planning can be imperative to overcome the issues related to finance shortage in the health and social care.
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