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Managing Food and Beverage Operations Assignment - Hilton Hotel

Added on - 23 Nov 2020

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Managing Food and BeverageOperations
ContentsINTRODUCTION...........................................................................................................................3P1 Exploring different types of businesses within food and beverage industry.........................3P2 Explaining different rating systems used nationally and internationally used in food andbeverage industry.........................................................................................................................5P3 Discussing current and future trends affecting food and beverage industry..........................6P4 Demonstrating professional food and beverage management skills within organization......7P5 Explaining legal requirements and standards that outlets must comply.................................8P6 Comparing and contrasting different operational and marketing technology for businesses8P7 Investigating factors influencing consumer’s decision on choosing outlet............................9P8 Analysing strategies used in outlets for attracting customers..............................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONFood and beverage industry is one of highly competitive industry which provides ampleof services to customers. Present deals with Hilton Hotel which is a giant in hospitality industryand requires that quality services must be provided. The report will discuss types of businesses inhospitality sector along with different type of ratings which are imparted nationally andinternationally for clarifying quality of services of firm. Current and future trends in the food andbeverage industry will be discussed. Furthermore, professional management skills required inorganization will be explained in the report. Various standards related to food are also discussedwhich firm must comply with. Factors that influence customers to make decisions to choose foodoutlet will be enumerated. The strategies which business should employ to attract customers andattain sales are discussed and make customers loyal towards it.P1 Exploring different types of businesses within food and beverage industryS.NoSectorDescriptionAdvantagesDisadvantagesExample Employer1HotelsIt is a paidlodgingprovided tocustomerson short-term basis.The servicesprovided bythem arequalitymattresswith beds,dresser,refrigerator,TV andbathrooms.Hotels alsoprovideroomservices andfoodservices areprovided byit(Ciriminna,Meneguzzo,Delisi andGoodteamwork,presentablepersonality,good entrylevel jobpositions,large numberof jobs etc.Fairly long hoursof job, expensiveaccommodations,and average payscale.Intern ContinentalGroup Plc. Website-ihgplc.comIt operates in nearly100 countries having5431 hotels and809889 rooms.
Pagliaro,2017).Swimmingpool, gymfacilities arealsoprovided.2Fast FoodThe fastfoodindustryprovidesfood itemslikehamburger,hotdogs,friedchicken andmany othermeals tocustomersby payingfor thesame.Less time isneeded tocook food,cheaper thanotheralternatives,CareerdevelopmentfieldUnhealthy ashigher amount offat, salt andadditive arepresent. Longhours of workLeon Restaurant.Website- leon.co Itoperates its businessin UK andNetherlands.3ThemeParksIt is a placewhich hasvariousattractionssuch asrides, rollercoasters,water ridesetc(Santoro,Vrontis andPastore,2017).These areenjoyed bychildren,adults andteenagers bypaying entryfees.Learning anddevelopment,prestige andhighergrowthprospectusNot sociablehours of work,poor pay scaleetc.Alton Towers, UK.Website-altontowers.com4RestaurantsIt is a placewhere foodis preparedCareeradvancementis achieved,Long hours ofwork and lowmorale amongLedbury Restaurant.Website-theledbury.com
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