Food and Beverage Operations: Analyzing Industry Trends and Technology

This report delves into the food and beverage operations within the hospitality sector, focusing on current industry trends and the integration of technology. The report examines how operational technology and marketing technology are employed to enhance efficiency and customer experience, using examples like Marriott Hotel's use of payment and personnel management systems. It also discusses the significance of technology in the food and beverage industry, particularly in areas like Big Data applications. The report highlights the importance of technology in managing various business functions, including controlling physical devices and monitoring changes within the industry. The report considers the use of technology in the food and beverage business and how this can be used in operations to carry out everyday activities with more convenience.

OPERATIONAL TECHNOLOGY
As per the given scenario, the young people mainly interested in the technological
aspects of career in the hospitality and there are two ways which can used in
technology such as operational technology and another is marketing technology.
The beverage and food process sing industry can be termed as one of the most
operated and highly regulated segment of business with unique challenges related
to hygiene and many more. The business of rendering restaurant meals at the
workplaces and homes is emerging rapidly as the technology has emerged rapidly
in the business sector even in the food and beverage industry. Usage of technology
is food and beverage segment is increasing each and every day which has made the
working and managing of operations within an organisation effectively
It is used in primarily control system for transportation, manufacturing and
utilising the information technology. This technology helps in operating and
controlling hotel system.
Under this, digital and other machine technologies often benefit organisational
operations to carry out everyday activities with more convenience.
 Payment technology: Marriott Hotel use Chinese wallets and other high-
touch personal service system in regard of providing consumer more
convenience making check-in and out procedure quicker.
 Personnel Records: For storing and managing information of employee,
Marriott Hotel is opting Cloud technology as this is beneficial for working
with Big Data.
From the above mentioned it can be concluded that operational technology
assists in managing and maintaining all the business functions in better
manner. It will assist in detecting the changes through direct monitoring and
controlling the physical devices properly.