Managing Human Resource Services: Strategies, Planning, and Ethical Considerations

Manage Human Resource Services

Contents
Assessment Task 1............................................................................................................................... 3
Assessment task 2:................................................................................................................................ 6
Assessment Task 3............................................................................................................................... 8
Assessment Task 4............................................................................................................................. 12
References.......................................................................................................................................... 17

Assessment Task 1 Develop HR delivery strategies
Recommendations and requirements in the organization
JKL industries have been working in the industry for the past 12 years, leasing forklifts and
trucks. The company operates in Australia. To improve the present performance, the
company wants to undertake significant changes in its organizational structure. This will
include retraining the employees and preparing them for future leadership roles. After
consultation with the internal stakeholders, the company has decided this plan will improve
the performance of the company and the company will be able to carry out expansion in the
future. The sales of the company are growing. The costs are declining and taxation benefits
have increased the customer to choose lease instead of purchase.
The expected value of financial gains = Financial gain × Likelihood of success
Outsourcing basic HR services
= 200000 × 90/100
=180000
Outsourcing will help the company to recruit the talented labor at a low cost. The company
will be able to improve its performance with the new recruits and this will improve the
confidence of investors in the business. The uncertainty in the regulatory environment can
work against this policy.
Redeploying and retraining rental employees
=2500000 × 70/100
=1750000
It the company choose to retrain the existing employees, then the cost of training will be
higher but the company will be able to meet the skill shortage. This will improve the
confidence of the investors. This option is least likely to be affected by external environment.
Return on investment after considering costs -
Restructuring HR

= 200000 × 80/100
=160000
Integrating HR services and recruitment
= 1400000 × 90/100
= 1260000
Enhancing HR services –
Performance management
= 900000 × 90//100
=810000
Industrial relations
= 350000 × 80/100
= 280000
To meet the requirements company should outsource basic HR services. This will enable the
company to improve its employee performance and at the same time maintain the costs.
This will help the company to carry out its activities effectively and efficiently. To maintain
effective functioning of the company, it needs to outsource the basic HR services. This will
enhance the performance of the firm.
The company needs to practice, attracting, developing, rewarding and training employees.
This will benefit the company to improve its productivity and improve the overall performance
of the firm. Further, the company should promote diversity on the company by hiring from a
different religion, castes, sects. This will allow more diverse ideas in the company and help
the company to increase its profitability. Further, the company should ensure the employees
are not discriminated against and adopt the proper anti-discriminatory policy. The disability,
sex, and racial discrimination act will help to protect the employees who face discrimination
in the company.