Online Learning using Multi-Media Activities for Human Resource Management

Managing
Human
Resources

Contents
INTRODUCTION...........................................................................................................................................3
MAIN BODY.................................................................................................................................................3
Overview of the approach.......................................................................................................................3
Advantages of this approach...................................................................................................................3
Addressal of specific learning styles........................................................................................................3
Disadvantages of this approach...............................................................................................................4
Budget considerations.............................................................................................................................4
Internal or external factors affecting the implementation of approach..................................................4
Examples of other organizations using this approach successfully..........................................................5
Reasons for implementing this approach................................................................................................5
CONCLUSION...............................................................................................................................................5
REFERENCES................................................................................................................................................6

INTRODUCTION
Human Resource Management is an important aspect of management. It has to be looked
upon by the mangers (Human Resource Management, 2019). This project is based on the
Institute of Customer Service which is a customer service based organization in London, United
Kingdom. In this report, detailed analysis will be made on Online learning using multi-media
activities.
MAIN BODY
Overview of the approach
As the Institute of Customer Service is facing several problems related to its human
resources its management has decided to adopt the approach of Online learning using multi-
media activities. The management hopes that it is useful for ensuring that the work is done
effectively and efficiently.
Advantages of this approach
The advantages offered by this approach are as follows-
 Using of this approach will lead to an increase in the skills of the employees and this will
ensure their all-round development (Brewster and Hegewisch, 2017). This will also
benefit the organization in the long-run as their enhanced skills will be quite useful for
the organization.
 This approach will lead to an increase in the overall efficiency, effectiveness and
productivity of the workers which will reflect on the operations and functioning of the
company as it can earn higher profits. This will also help in engaging human resources
and reducing the labor turnover.
Addressal of specific learning styles
The specific learning styles of various types of employees can be addressed using this
approach in the following manner-
Use of technology- As technology will be used in online learning using multi-media
activities then this will ensure that the tech-friendly employees are benefited as it will suit their
learning style which will make them learn quicker and use new skills developed in work to
ensure greater efficiency, effectiveness and productivity (Koor, 2019).
Training- Training can be facilitated through this approach as various models and
concepts can be taught to employees using the online medium. It will help those workers who
like to learn through the internet and it will make them learn things faster. This approach will