Managing Human Resources in Health and Social Care

Unit – 13
Managing Human Resources in Health and
Social Care

Table of Content
Introduction
3.1, M2 - Monitoring strategies for
performance checking of employees
3.3 - different techniques for
promoting development continuity
3.2 – Identification of individual’s
training needs
Conclusion
References

Introduction
Human resources need to be
managed at the health and social
care at the highest priority. This is
because; they are the key
competitors in achieving the goals
and objectives. With the help of
this presentation, the performance
of the employees can be
monitored by the leaders. Also, the
need of training and development
at the workplace is analyzed.

3.1, M2
It is important to monitor the
performance of employees at the
workplace. This is done by the top
management committee members
such as the managers and leaders.

Cont.
Following are some of the ways to
measure and evaluate employee
performance data of the
employees at the health and social
care organizations like the
Marigold nursing home:
a. 360-degree feedback
b. Self-Evaluation
c. Management by Objectives

360-degree feedback

3.3
In order to promote continuous
development at the H&S care
department, following methods can be
used by the managers and leaders:
Communicating goals and expectations
with the employees clearly
Trust
Sharing professional data
Encouraging employees for open
communication

3.2
After evaluating the performance
of the employees, training needs
can be easily recognized.

Conclusion
It can be concluded that the training
need that are identified by the top
management department of the
organization need to be fulfilled at the
priority basis.
This will help in rising the standard of
working at the organization and also to
have better results the before.
Motivate is also playing an important role
in promoting the continuous
development at the workplace.

References
Kerzner, H., 2017. Project management
metrics, KPIs, and dashboards: a guide
to measuring and monitoring project
performance. John Wiley & Sons.
Hageman, M.G., Ring, D.C., Gregory,
P.J., Rubash, H.E. and Harmon, L., 2015.
Do 360-degree feedback survey results
relate to patient satisfaction
measures?. Clinical Orthopaedics and
Related Research®, 473(5), pp.1590-
1597.

Cont.
Certo, S.C., 2018. Supervision:
Concepts and skill-building.
McGraw-Hill Education.
Ford, J.K., 2014. Improving
training effectiveness in work
organizations. Psychology Press.
Bolden, R., 2016. Leadership,
management and organisational
development. In Gower handbook
of leadership and management