Managing Human Resources: Employee Wellbeing Initiatives in Tesco and ASDA

This document discusses the importance of employee wellbeing in organizations and explores the employee wellbeing initiatives in Tesco and ASDA. It highlights the impact of employee motivation on productivity and customer satisfaction. The document also emphasizes the role of human resource management in hiring, training, and retaining motivated employees.

MANAGING HUMAN
RESOURCES

TABLE OF CONTENT
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
Employee wellbeing................................................................................................................................3
Tesco attempt at employee wellbeing initiatives.....................................................................................5
ASDA attempt at employee wellbeing initiatives....................................................................................7
CONCLUSION...........................................................................................................................................9
REFERENCES..........................................................................................................................................10

INTRODUCTION
Human resource of all the organizations in the market have to make sure that they are
providing all necessary facilities and services to employees so that the performance can be
maintained. It is very important for industries to fulfil the needs and demands of the customers
from time to time and if the employees are motivated then they will be able to make the
customers get what they expect from the company. Even the employees expect few services
except money which is healthy, safety and security in return for the hard work which they do for
the operations and productivity. These needs of the employees are fulfilled then there will be
positive atmosphere and the productivity will be able to meet the demand of customers. The
report consists of employee wellbeing which has to be taken care of by the company’s so that
they can maintain their standards in the market and have loyal customers which can help in the
growth.
MAIN BODY
Employee wellbeing
There are needs of the employees more than money which is mental, physical and
emotional which have to be understood by the management this will help for the better
performance in the market. There are standards which are set by industries in the market for
themselves which have to be maintained. This leads to having a huge market share of customers
and loyalty of the customers is the strength and increases the reputation (Koor, 2019). Customers
have a huge role to play in the industry and so do the employees. Understanding the customer
needs and make the changes in the products and services accordingly but it is very important to
have an understanding of the employees as well so that the productivity is maintained. It is
completely on the employees if the changes which are being made for the customers will be
accepted by the employees or not because they are the once who will get the changes effectively
so that the products can match the needs of the customers. The productivity is on the employees
and if employees are motivated then the productivity will be good and smooth. It is on human
resource department if they will be able to control the employees are not, therefore hiring the
right employees is very essential. Firstly the human resource has to make sure that the employees

they are hiring have good motivation and a positive attitude which will help for better
productivity and high revenue (Gupta and Bhaskar, 2016).
The employees have to be trained and skilled so that they can match the standards which
can help the firm and that is going to be beneficial for the long run in the market (Wirtz and
Heracleous, 2016). There has to be good communication by the human resource department so
that if there are changes which are happening, then the employees must know them and that will
give a better direction to employees which a very important factor. The employees have a certain
expectations which the human resource, which is that they have to make sure that they are being
able to understand the employees well. The internal factors of the enterprise are maintained by
the human resource so that there is a better functioning which is going to help to be able to have
a better functioning for them. Employees need a lot of freedom which is freedom to speech
which will help the management to take better decisions by involving the employees in the
decision making. There are a lot of new ideas which can come out if the employees are involved
in the decision making and there will be some unique idea which can get a competitive
advantage (Oelberger, Fechter and McWha-Hermann, 2017).
The companies in the market have to think for the staff members as well because too
much pressure on them can make the quality of the product reduce and the productivity of the
enterprise will reduce as well which is going to affect the loyal customers. The employees have
to be motivated so that they can give their personal best so that they can have a better future in
the market (Nielsen, 2016). The teams within organisation must be given incentives and wages
from time to time and appreciated for the hard work and the extra efforts they are putting to
maintain the standards of the business. This will help in making the employees feel they are
being acknowledged and feel a part of the enterprise. Promotions should be given to the
employees who are giving their best so that they can continue to give their best and have
something to look forward for since this is a part of motivation for the employees. Otherwise can
lose on their loyal employees and skilled employees as well which will again affect the
productivity and the quality of the products and services. There are a lot of individuals who have
to be given the right wages to because of the hard work they are putting and also fair treatment
so that they can have a better respect so that they can feel important which can lead to motivation

of the employees. Respect and reputation to every individuals in enterprise can make them work
hard and give their personal best (Denhardt and et.al., 2018).
There are a lot of changes which are taking place in the industries according to the
customers and the change in trends as well which is only possible when the employees are
motivated (Wass, 2019). The employees have to be motivated from time to time so that they can
give their best so that can get better revenue for themselves. It is very essential for the
management to have direct interaction with the employees because some time the human
resource cannot put out all the issues of the employees to the management therefore there is a
need of the management to interact with them. This can satisfy the employees more and motivate
them further to continue working in the same business field and there can be exchange of
experience which can help the employees to grow when there is a direct interaction of the
employees with the management and have better functioning of themselves for a long run in
market. It is not possible for the establishment also to give whatever the employees need but
there has to be a balance which human resource must find so that they can have a better
operations for themselves in market (Werner, Inkpen and Moffett, 2016). Employees get what
they want life safety and security in the working environment so that they can work freely in the
company. ASDA and Tesco both are supermarkets in United Kingdom but they have a different
strategies and employee retention because of the methods which they have been using from a
long time now.
Tesco attempt at employee wellbeing initiatives
Tesco has got a lot of changes according to the needs and demands of the customers
which have to be accepted and changed so that they can get a better functioning for themselves
which is going to help the business to have a better market share for them. Tesco has understood
the customers well by now therefore the business is pricing their products so low and is
increasing the productivity level so that the demands of the customers can be met from time to
time which is a very important factor (Khandelwal and Upadhyay, 2019). There is a change in
trends which is visible but the business is not being able to have a better functioning for
themselves which will be effective for a long run because the trends keep changing in industry.
There has to be a good management to get the changes accordingly so that they can have a better

sense of direction for themselves. The employees are motivated to work but they are not being
paid the wages they are supported to be paid. It is very important to pay the right wages to the
employees so that they can give their personal best but the employees are being paid according to
hour and are not getting paid according to the efficiency they are showing which is not good for
a long run and the profit margins will not increase as well. It is very essential to give the
employees what they need so that they can make the customers have a better experience. The
competition for Tesco is increasing the market which is why they will have to find ways to
satisfy the customers and the employees which is going to meet with the demands and needs of
the customers which is going to be very helpful for the employees. The decision making power
of the employees of Tesco has to be good otherwise will not be able to function effectively. It is
important for Tesco to get a competitive advantage since the competition is increasing rapidly
which is why has to get a lot of innovations and changes which is going to be helpful for a long
run in the market (Rodríguez-Sánchez, Mercado-Caruso and Viloria, 2020).
Tesco has improved in the motivation level and the discrimination which is taking place
in other companies in the market but they will have to start paying the right amount otherwise
the employees turnover will increase which will make them have a worst standards for
themselves. It is very important for Tesco to have a better standard for them in the market
because of the rise in the competition which is taking place in the market. Tesco is having unique
ideas and strategies which they have been using to compete in the market but the employees are
the helping hand in that factor so that they can have a better place for themselves in the market.
There is energy in the employees of the company which is not present in the other organization
which is because the management has a transparent relationship which they are sharing with the
employees so that they can have a better functioning for themselves. The management is giving
the sense of direction and help which is required by the employees so that the functioning of the
organization can be maintained. Tesco is providing the employees with a healthy environment to
work in so that they can have a better productivity and that will help to achieve their objectives
and goals from time to time. It is very important for the employees to have happiness with the
job they are doing so that they can have a better functioning of themselves which is going to be
very helpful (Elmortada and et.al., 2019). There has to be a fulfilment of psychological need so
that there is a better functioning for themselves so that they can make the establishment have a
competitive advantage. Designs of the products have to be changed from time to time in Tesco

so that the customers of the firm can be satisfied. There are medical services which are given the
employees of Tesco which is why the number of employees working is more than 450,000 which
is more than ASDA and the productivity is more which is satisfy a large amount of customers.
ASDA attempt at employee wellbeing initiatives
The discrimination and the misuse of power in the internal factors are not helping to grow
and get a competitive advantage which is a very essential element. There are high chances for
ASDA to lead the market because of the strategies which are used but because of the internal
factors the enterprise is not being able to capture the market. It is very important to have a better
market for themselves so that they can make the customers get better service. The quality of
ASDA products is falling which can be a great threat and must work on it so that they can make
the customers get the best of experience (Thite, Vashishtha and Sharma, 2019). The employees
are getting demotivate and the employee turnover in the organization is increasing which is
making the organization have a negative influence of themselves amongst the customers. The
customers have to be intact with the organization so that they can have a better functioning for
themselves and the organization will be able to penetrate deeper into the market. The firm is
spending a lot of time and money on the training and development of the employees which is not
a good factor because the productivity is reducing since the employees are new.
Methods used by ASDA have to be changes so that they can make the customers of the
company stay and no let the competitors take the customers away (Čiarnienė and et.al., 2019).
There is a fall in the establishment which is visible and that is not a good sign because they are
losing on customers and employees as well. The employees in ASDA are 165,000 which are
very less as compared to Tesco and it is because of this reason which will have to work on so
that the employees who are trained and skilled stay and the organization can make a lot of profit
in the market. It is very important for the company to have a loyal set of employees so that there
can be group discussion which can lead to better ideas and unique products in the company so
that they can get a competitive advantage for a long run in market. They will have to get unique
ideas so that they can have a balanced life which is going to be very helpful for a long run for
them because the competition in the market is growing and ASDA does not improve them then
the competitors will overtake them. ASDA is making the employees work according to the

feedbacks which are coming in the firm so that the customers can be satisfied and will be able to
get a better market for themselves which is a very important factor (ŠIKÝŘ, Sekerin and
Gorokhova, 2018).
The human resource of ASDA are also not being able to focus on the old employees
because there are so many new employees who are coming and giving them training and
developing them is the work of the human resource. This is creating a lack of focus and attention
to all the employees; this is another resource why the company is having a high turnover of
employees. New employees need more attention which is why the changes, like technological
will not be able to come in effectively and the operations will slow down. It is very important
that the old employees are also getting the attention that they need so that there is a better
productivity. The firms will have to understand the old employees so that they can get loyal
which is going to be helpful for a long run in the market. Human resource of ASDA is not being
able to communication and fills the gap between the management and employees successfully
which would be helpful for the enterprise for the long run in market. Human resource is only
being able to focus on the recruitment so that the productivity does not fall. The quality is not
being maintained and is matching the standards because of the new joining of employees and
that is resulting in lack of loyalty from the customers towards ASDA. Employees of ASDA has
to provide the customers with the best of products and services so that they can get loyal
customers and till the employees are not satisfied with the job they are doing then how will they
be able to give the customers the right services which they deserve for the prices they pay for the
products (Agnihotri and Agnihotri, 2018). It is very important to provide the customers with
right services so that they can generate more revenue in the market for themselves. The personal
problems of the employees has to be solved and kept away from the professional life which is
going to result in better functioning and will help to get a better competitive advantage in the
market. The management will have to take actions accordingly so that there is a better operations
for themselves which is going to be helpful for higher profit margins and will be able to get a
competitive advantage for a long run in the market.

CONCLUSION
From the above report it can be concluded that it is very important to have better
employee wellbeing if the company wants to continue having loyal customers and workforce.
The performance level of the employees should be maintained because that can affect the
productivity and the quality of the products and that will make the customers get loyal. There has
to be a good understand of the customers and the employees so that the decisions which have to
be made so that they can be implemented and adapted to very quickly. There is a change in the
products which is required because of the change in trends which has to be followed so that there
is a better functioning and productivity. The company get the changes keeping in mind about the
employees, productivity and the standards which has been increased and does not fall in the
market and there is a well maintained reputation.

REFERENCES
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