Importance of Enterprise Resource Planning System for Tesco PLC
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This report discusses the importance of Enterprise Resource Planning (ERP) system for Tesco PLC and provides recommendations for its implementation. It also explores different categories of information systems used in business organizations and their benefits.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Categories of Information Systems..............................................................................................1 Enterprise Resource Planning System (ERP)..............................................................................4 Benefits of Enterprise Resource Planning System.......................................................................5 Recommendation.........................................................................................................................6 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Information systems can be considered as socio-technical systems that are designed for collection of data, process of data, storage of data and distribution of data.This information system are very important for business organization to manage information and data related to internal operations and market place (GrudzieĆ and Hamrol, 2016).This can improve the operations of organization by providing better data related to demand of market and internal operations of company. In large size organization data collection, storing, processing and distribution is complex and difficult process. This report is providing importance of Enterprise resource Planning systems that can be used in Tesco PLC to gain higher efficiency in operation and market performance. This report is providing brief information about various type of information systems that can be used in the business organization to manage their knowledge, information and data. Different categories of information systems will be analysed in study. Detailed information will be provided in report regarding Enterprise Resource Planning (ERP) system that can be used by organization to manage their information and data. Various benefits of Enterprise Resource Planning system also will be analysed in study for Tesco PLC in real life basis. Different process will be suggested regarding ERP systems to improve the capability of company with effective information and data management. Enterprise Resources Planning System is known as business process management system that provide the capability to an organization to use a system that is consists of various applications to manage various back office operation of organization and business functions of organization related to technology, Human Resources and services. The basic concept of ERP system is related to implementation of centralized data base for various business processes in order to reduce manual labour and control the work flow that exists in organization. This system also can be explain as a platform which is used to track and monitor the real time organizational data. MAIN BODY Categories of Information Systems Therearedifferentcategoriesofinformationsystemsareusedinthebusiness organization. Some information systems that are most common in all organization which are: Pyramid Diagram of organizational level and information requirement, transaction processing system, management information system, decision support system, Artificial Intelligence and
online Analytical Processing. Are most common in different functional departments like Human resource department, operation department, finance department, inventory control department and marketing department (Hwang, Lin and Shin, 2018).By using various information system these departments can effectively perform their specific functions. 2
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Pyramid Diagram of organizational level and information requirement On the different level of organization information required by people is different. This system. There are three different level are classified in this information system which are- operational level, tactical level and strategically level.In operational management level is related to the data of day to day transaction. The tactical data is provided to middle level of employees. The data collected in this level is overview of operation management data.The data which is collected in strategically management level is concerned with long term goals of organization to help the senior level managers and leaders to take decisions for organization.This system used in Tesco PLC to manage data and information in order to reduce the complexity in data transaction and management. Transaction Processing System Transaction processing system is used by Tesco PLC to manage the information that is related to the day to day business transaction of organization. TPS (Transaction processing System) helps the Tesco PLC to effectively manage the information related to financial and 3 Illustration : Pyramid Diagram of organizational level and information requirement, (Source:Types of Information System: TPS, DSS & Pyramid Diagram. 2020)
goods transaction. This is one of the most important system for organization. This can help them to take different decisions that are based on the routine transaction of organization. This system also can help the organization to prevent major failures in business processes(Maican and Lixandroiu, 2016). In this system stores real time data to effectively manage transaction information in organised manner. Management Information System This system is used by the senior and tactical managers of organization to monitor current performance status of Tesco PLC. The algorithm of the management information system is designed to aggregate, compare and summarise the data which is collected from various other systems of organization to provide effectively managed business report to take effective decision for organization. For example sales data of organization is used by the management information system to develop business report for senior level management of company.Some of main example of management information system are Sales management system, budgeting system and human resource management system. Decision Support System DSS system is used by senior level manager of the Tesco PLC to take effective decision for organization.This system used the internal inputs form various system of organization and external system of organization to provide effective and suitable solution for various problems that are related to the performance of Tesco PLC in target market.For example this system is used by the organization to generate effective decision in order to meet business objective effectively. Artificial Intelligence ArtificialIntelligencesystemisconsistsofself-learningtechnology.Theartificial intelligence technology is used by the organization to analyse current and previous data to predict future conditions in business (Soomro, Shah and Ahmed, 2016). This system is used by the organization as smart system to find patterns and relation between different types of data to make suggest the best suitable solution that is currently faced by organization. This system also helps Tesco PLC to avoid different possible challenges and issued in business process. 4
Enterprise Resource Planning System (ERP) The enterprise resource planning system that is used by the organization toeffectively integrate with various system that are used by different departments of organization like human resourcedepartment,financedepartment,operationdepartment,customerrelationship department and marketing & sales department of Tesco PLC. ERP system is also known as CIES (Centralised integrated enterprise system). There are some features of enterprise planning system that can help the organization to achieve maximum efficiency in market place. These features of organization are related to various systems that are included in business processes. Management Reporting Management Reporting is known as part of management control system that is used to gather business information regarding particular business organization. The information that is provides by this system is in form of numerical / non numerical data or report that consists of detail information of business(Cook, 2017). This system was designed to provide assistance to the management of the organization to get regular information of organization business. In Tesco PLC this system can be used to get timely business data. Process Control System Process control is explained as system that include the process of data collection and distribution systems. The main role of process control system is to collect data and information from various sources in organization. For the collection of data, Process control system used different ways to store and organise data in right manner(Liebowitz, 2019). The main purpose of process control system is to acquire and generate data in first place. There are different operations are performed with in organization and the role of the process control system to monitor and track industrial and physical process like inventory process of organization. Sales and Marketing System In Tesco PLC sales and marketing feature is used to manage information of various processes that are related to marketing and sales process. Marketing operations that are managed by organization are- identification of consumer, product development process and promoting products and services of organization. The sales processes like selling products and services, taking customer orders, communication with customer and providing customer support. The complete information related to sales and marketing is collected and processes by sales and 5
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marketing system to get better result in these functions of organization. The main role of this system to keep track on sales and marketing data of company. Accounting & Finance Accounting and financing department is one of most important part of organization. Accounting and financing feature of ERP is used in the finance department to keep track on all financial assets and investments of organization(Harwood, 2017). All the data related to investments and financial assets is managed by the accounting and finance system to prepare financial report of organization. All this type of data is used to prepare reports that are required by law. For example functions such as payroll, local taxes, federal taxes and state taxes. Accounting and finance system provides this financial reports on frequent basis for processes like financial audits and annual reports of company. Human Resource Management Human Resource Management feature is used by the organization to manage and keep track on people who are related to organization. The main function of this system in Tesco PLC is to manage information and data related to processes like recruiting and employees of organization. Some of financial assets of human resources are also tracked by this system to manage the operations like payroll management, benefits and retirement. The performance of employees and their attendance is also tracked by this system in company. Inventory Control The inventory management and control feature is implemented as information system in Tesco PLC in order to keep track on movement of goods inside and outside the organization to manage the availability of goods in warehouses to meet customer demand. All the real time data of inventory is stored in this system to make changes in purchasing of raw material(Ali and Miller, 2017). This can help company to save cost in order to keep business of organization sustainable. Benefits of Enterprise Resource Planning System There are different benefits of enterprise Resource planning system that can help the organization to improvise their performance in the target market. Some of the benefits of Enter Resource Planning System are- Enterprise Resource Planning system is highly cost effective for organization. It can help the Tesco PLC to reduce their investment in other information systems by providing a unit system that is effective to perform all information management actions 6
effectively (Masa'deh, Mufleh and Alrowwad, 2017). This system provides the capability to track and manage all the function of organization on real time basis. All the functions of organization can be monitored with this system to improve the internal operations of company. ERP Enterprise Resource Planning system is efficient to improve the reporting and planning operation of organization. This system allows the organization to make critical customisation in order to meet the requirement related to business functions. ERP system can improve the overall efficiency of organization target market. Customer services also can be improved by tracking sales and marketing data to make effective changes in the organization process. This is important for organization to manage safety and security of their data in order to avoid major failure in business operations. Enterprise Planning Management system also provide capability to improve collaboration and work flow between different functional departments of organization. ERP system can improve the standardization of business practices. This system is also efficient to improve the supply chain and maintain superiority with scalability. Some of the main advantages of Enterprise resource planning system are related to effective planning of company resources that can help the company to make proper development within the operations of company with less cost and high marginal profit. It is how enterprise resource planning system can be used by the company to achieve their long term goals. Recommendation There are different processes and methods can be used by organization to improve performance of Enterprise Resource Planning system in Tesco PLC. There are some changes can be made in the organization and IT department to improve the capability of company.By providing effective training to employees can help the organization to implement ERP system efficiently in organizational practices. By implement regular updates in technical system can help to improve the efficiency of system. By adding cloud computing effectiveness of ERP system can be improved. There are different changes can be implemented within the information system of the organization to make positive development in the resource planning of the company. All the systems that can be used in the business organization can be considered by the company in interconnected way to obtain better result with it. All the real time information can beanalysedandmanagedovercommoninterfacescreenforeffectivemanagementand monitoring. 7
CONCLUSION This report is concluding the importance of Information management system for business organization in order to improve the internal and external performance of Tesco PLC. Various information systems has been studied in report that are used by different functional department of organization. The importance of Enterprise Resource Planning system has been studied in report to evaluate its real time benefits for business organization(Madanhire and Mbohwa, 2016). Various suggestion also has been provided in order to improve the implementation of Enterprise Resource management in organization. This report has been providing information of various systems that can be used by the organization to improve the performance of organization within their operations. Different type of information systems are used by business organization to maintain their knowledge and information effectively. Various information management systems has been discussed in report to develop better understanding about systems that are used in the business organization. 8
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REFERENCES Books and Journals Ali, M. and Miller, L., 2017. ERP system implementation in large enterprisesâa systematic literature review.Journal of Enterprise Information Management. Cook, M., 2017.The management of information from archives. Routledge. GrudzieĆ, Ć. and Hamrol, A., 2016. Information quality in design process documentation of quality management systems.International Journal of Information Management. 36(4). pp.599-606. Harwood, S., 2017.ERP: The implementation cycle. Routledge. Hwang, Y., Lin, H. and Shin, D., 2018. Knowledge system commitment and knowledge sharing intention:Theroleofpersonalinformationmanagementmotivation.International Journal of Information Management. 39. pp.220-227. Liebowitz, J., 2019.Building organizational intelligence: A knowledge management primer. CRC press. Madanhire,I.andMbohwa,C.,2016.Enterpriseresourceplanning(ERP)inimproving operational efficiency: Case study.Procedia CIRP.40. pp.225-229. Maican, C. and Lixandroiu, R., 2016. A system architecture based on open source enterprise contentmanagementsystemsforsupportingeducationalinstitutions.International Journal of Information Management. 36(2). pp.207-214. Masa'deh, E.Y.R.A., Mufleh, M. and Alrowwad, A.A., 2017. The impact of ERP system's usabilityonenterpriseresourceplanningprojectimplementationsuccessviathe mediating role of user satisfaction. Soomro, Z.A., Shah, M.H. and Ahmed, J., 2016. Information security management needs more holistic approach: A literature review.International Journal of Information Management. 36(2). pp.215-225. Online Types of Information System: TPS, DSS & Pyramid Diagram. 2020. [Online]. Available Through.<https://www.guru99.com/mis-types-information-system.html>. 9