Managing Information and Technology

This project report discusses the importance of managing information and technology in business organizations. It explores different information systems such as Transactional Processing System, Management Information System, Decision Support System, and Enterprise Resource Planning. The report also highlights the benefits of implementing an ERP system in an organization. Recommended for business organizations looking to effectively manage their information and improve their operations.

Managing Information
and Technology

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONSLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Business organisations as per the present scenario is operating in the complex
environment and requires high amount of information management in order to perform all the
activities in effective manner. Managing information and technology is an important part of
business organisation in order to work effectively. In the present time business organisations are
using effective technology in order to manage and coordinate huge amount of information
acquired form different levels of management. Usage of effective technology for information
management is important so that each information can be managed in effective manner to
generate better results (Busse, Meinlschmidt and Foerstl, 2017). In the present project report
Cadbury organisation is considered to reflect importance of information system and ERP system
when used to manage huge amount of business information. Cadbury organisation was founded
in the year 1824 by John Cadbury and headquarters are situated in London, England. This
organisation operates at global level and in order to manage information uses different types of
information.
The main aim for managing information and technology in the business is to design,
develop, manage and use information with insight and innovation. Through effective information
management decision making is supported with accurate information. This helps in creating
value to an organisation for individuals, organisations, communities and societies. All the
decisions taken in the business turned quite positive when they are taken on some relevant
information. Managing information in business helps to analyse business efficiency, productivity
as per set business standards. Improvement to meet set standards are made on the basis of
information. In order to manage all the information effective information management system
needs to be applied in the business (Bytheway, Cronje and Branch, 2017). Enterprise Resource
Planning system when applied in the business management is turned to become automated using
effective technological development so that managing information and technology can be
performed in business operations.
MAIN BODY
Information system turns raw data into useful information which can be used for the
purpose of decision making in an organisation. Their are number of information systems that are
used and supported in business so that a particular analysis of information can be performed.
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Information system provides huge benefits to its uses as all the information is served to its users
so that provided data can be used for generating efficiency in decision making. Their are
different categories of information system which are used in a organisation.
Transactional Processing System is a information management system which is
introduced at operational level of organisation. This system is used to manage information
regarding day-to-day activities that a business needs to perform. As a manufacturing organisation
Cadbury needs to manage its inventory level to a certain point and produce goods at pre specified
standards. When transactional processing system is implemented in the organisation all the
decisions taken at operational level become highly structured (Ebenezer, Bath and Pinfield,
2016). Information which is available in this system is in detailed manner so that each decision
can be taken considering each detail when termed relevant. Some examples how this system is
used in Cadbury organisation is as- making record of sales on daily basis. Processing employees
salary, keeping track of the inventory levels.
Management Information System is used by the managers working at the middle level
in the business organisation. They are highly concerned with organisations current performance
status and for this monitoring is performed. All these results using transactional processing
system is acquired at operational level are used at this level to make various decisions. All the
information available at this level is aggregated, compared and summarized so that results can be
used to monitor, control and predict future performance. As information regarding poor
availability of raw material in Cadbury leads to poor production. This information is used and
good inventory management system is introduced and targets are set to control the performance
in effective manner. Management information system is used for sales management, improving
budgeting systems at different departments of Cadbury and for managing human resource. When
human resources are managed with information management system then level of their
productivity is improved. Overall employee welfare enhanced and staff turnover ratio is
minimised which helps in improving overall organisational performance.
Decision Support System for information management is used by the senior
management in the process of taking some non-routine decisions related to different business
activities (Hu and Kapucu, 2016). Information form other management systems used at different
levels of management is collected and used at this level in order to generate high amount of
accuracy in decision making based on accurate and faire information. Decision supporting
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system provides solutions in the business to issues that are unique and changes organisational
conditions quire frequently. In the process of resolving issues with is management system usage
of mathematical model and statistical techniques are taken. As managers of Cadbury plans to
estimate their net profits that needs to be achieved. In order to make this goal achievable
decisions for improving sales, managing human resources and developing all the activities are
taken. Financial planning is made effective so that funds required at each level is made available
and objectives are achieved in the provided time period (Jackson and Krieg, 2019). Banking
loan management system is used so that effective management of loan at each level is performed.
All these management systems when used in Cadbury organisation at different
management level will help in accomplishing all the goals and objectives. Together with this it
will also support for acquiring and recording true and fair information so that decisions at each
management level can be supported with correct information.
Enterprise Resource Planning is a centralised system which is used in the business
organisation in order to ensure that all the major organisational functions can be coordinated.
This system coordinates work of different departments in the business and reduces manual
labour involvement in the process of simplifying the existing business flow. In this system data is
collected by business organisation form all its departments are stored at one place so that
information can be collected in order to measure productivity and profitability. Cadbury
organisation is growing fast and in order to manage performance of all the departments of the
organisation implementation of a effective system is required. Introduction of Enterprise
resource planning system in Cadbury organisation helps to identify lot of inefficiencies at
different managerial level. All these inefficiencies affects business performance in negative
manner by poor supply chain management and thorough ineffective inventory management. In
order to minimises all these loop holes and to improve organisational performance introduction
of enterprise resource planning is made (Rohitratana, 2017). This system helps cadbury
organisation to generate some amount of stability in the business operations and provides good
amount of competitive advantage. Cost incurred by Cadbury for various processes was quite high
and to manage and reduce cost SAP based enterprise resource management system is introduced.
This will help in minimising cost of sales, distribution and marketing and national and
international level.
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Through ERP system all the business operations are started to be performed on time. As
various organisational processes get smooth so time taken to perform these operations reduces.
ERP system helps in improving performance level of business thorough managing number of
operations and also helps to match up with fast growth of the organisation. Through this system
various problems that are available in the organisational system is identified in order to resolve
them and take all the possible corrective actions. Through ERP system it is identified that cost
incurred in the ordering system of Cadbury is much higher then all its competitors and this was
also increasing cost of production of the organisation. Other issue identified through this system
is that time taken in the completion of number of activities was much higher then set standard
time durations. This was causing a issue of delay in the completion of various activities which
are related to each other. In order to minimise issues involved in number of activities performed
in the organisation a effective ERP system is introduced (Srivastava, 2019). In this system
inventory, human resource, purchase, sales ad marketing, finance and accounting, production and
supply chain management is performed. It was difficult to manage and sync all these
organisational activities and ERP system made it possible for accomplishing all the activities in
effective manner. All these department of the business uses information of different information
so that decisions taken by them is turned out to be effective for businesses in order to enjoy
success and sustainability.
In the real business situations there are number of benefits that are generated through
implementing enterprise resource planning. One of the benefit of ERP system is visibility. As all
the departments of organisations are managed and controlled with information prepared at one
place so it leads to generation of high amount of visibility to business operations. Performance of
each department is clear and decision making is taken on information which is real and clearly
visible. ERP system improves reporting and planning system of the Cadbury organisation as all
the plans are based on the information which is collected from this system. Level of efficiency of
each business segment is initiated to be improved on the basis of standards that are established to
be achieved. As all the loop holes and inefficiencies in the business departments are identified
through ERP system. This helps in formation plans that are made to improve good amount of
efficiency to the performance of business activities at different organisational level. Overall cost
incurred by the business in order to acquire and manage information is reduced to a considerable
amount because of implementation of the ERP system. Level of quality of services that are
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provided to consumers are improved through managing all the activities and ensuring that
completing is made in time. Quality of service is also improving on the basis of information for
taste and preference of target consumers (van der Pas and Walczuch, 2018). ERP system ensure
high amount of data security and good data quality as the management is made through
centralised system. Access to ERP system is not provided to all those who are working the the
organisation and this leads to high amount of data security. The centralised team involved in the
preparation of ERP is aware about the whole system and ensure that good quality of data is
prepared for the managers of business to become effective.
CONSLUSION
From the above project report on managing information and technology it has been
concluded that information possess high amount of importance in the business environment to
become competitive. As the business environment is growing and developing its complexity
level is also getting high and requirement of information for operating business activities has
become more important. In order to manage information which is large and scattered
involvement of technological development is quite essential. Technology is changing on frequent
basis of management of information with effective technology by businesses helps them to
record all the information in effective manner. Implementation of various information systems at
different managerial level helps to performing operations in smooth manner so that goals and
objectives can be achieved. Implementation of a data collection and management system which
manages data at central level is essential for business organisations. ERP system is one of the
most effective system which is introduced at high scale in order to manage organisational
information at central level.
It is recommended to business organisations to manage information which effective
management system in order to operate effectively. Business organisations needs to make
technological development in their management system in order to manage their effectiveness.
All these information must be collected and stored at safe place so that no misuse can be made
with the information which is collected and acquired for the business.
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REFERENCES
Books and Journals
Busse, C., Meinlschmidt, J. and Foerstl, K., 2017. Managing information processing needs in
global supply chains: A prerequisite to sustainable supply chain management. Journal
of Supply Chain Management. 53(1). pp.87-113.
Bytheway, A., Cronje, J. and Branch, R. M., 2017. Managing information in education. Journal
of Enterprise Information Management.
Ebenezer, C., Bath, P. and Pinfield, S., 2016. Access denied? Managing access to the Web
within the NHS in England: technology, risk, culture, policy and practice.
Hu, Q. and Kapucu, N., 2016. Information communication technology utilization for effective
emergency management networks. Publ
Jackson, D. and Krieg, A., 2019. Between Scylla and Charybdis: Managing Information
Overload.
Rohitratana, K., 2017. The role of Thai values in managing information systems: a case study of
implementing a MRP system. In Information Technology in Context: Studies from the
perspective of developing countries (pp. 23-39). Routledge.
Srivastava, S., 2019. Managing Information Exchange by Improving Information Flows in a
Customer-to-Customer Process.
van der Pas, M. and Walczuch, R., 2018, July. Behavior of Organizational Agents on Managing
Information Technology. In Science and Information Conference (pp. 774-788).
Springer, Cham.
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