Managing Information and Technology

Managing Information and
Technology

Table of Contents
INTRODUCTION...........................................................................................................................3
Introduction and background of Tesco...................................................................................3
Analyse the competitive environment of your chosen business by applying porter’s 5 force
analysis and justify your analysis...........................................................................................4
Analysis of inbound logistics, outbound logistics and operations.........................................6
Analysis of activities on Porters' value chain.........................................................................7
Identification of key activities adding value..........................................................................8
The way Tesco can deploy information system in business for better productivity..............9
CONCLUSION..............................................................................................................................10
REFERNCES.................................................................................................................................11

INTRODUCTION
Today, one of the most important function of any company is to manage its information
system, because introducing technology in business not only provides benefits but also hampers
operations (Varelas and Georgopoulos, 2017). By managing IT system, it will prove beneficial
for firms to gain high competitive advantages. In this regard, present report is going to evaluate
how a company manages information system, by considering a case of Tesco. It is one of the
largest retailer firm of UK that operates its business in a number of countries. Therefore, making
investigation of this company will help in identifying a number of concepts regarding with usage
of IT system for improving productivity of business. For this purpose, analysis is one to evaluate
competitive environment of chosen company, including inbound and outbound logistics.
Through this analysis, how Tesco can deploy IT system is also highlighted.
Introduction and background of Tesco
Tesco is one of the British based retailer firm, which has established its business in 1919,
from then to current period, it has still holding the best position in retail industry. Currently, it is
on 3rd largest position in the world in terms of revenue, whereby from retail business, now it has
entered into other sectors also (Thomas-Francois, von Massow and Joppe, 2017). It includes
banking, fuel, club cards, telecom and more. By offering the best quality of products, today,

Tesco has opened more than 2,482 stores in UK and near about 2,329 across territorial
boundaries. For managing its large business, this firm has implemented MIS system that helps in
achievement of grand success as well. Through this system, it has address all its major activities
that are identifying customer needs and preferences, intensity of competitive environment,
current changes in trends and so forth, with storing and managing entire information.
To retain customers at its stores, Tesco offers a wide range of groceries, clothing, club
cards, finance, delivery savings and more. Among these commodities, grocery sector has aid this
company to frequently grow its business, in emerging and developing markets at global level.
With high customer satisfaction, this retailer currently holds near about 23% of market share in
UK region (Lloyd, 2017). Furthermore, as Tesco is also considering as service based industry,
which provides services to people through online process also. For operating and managing
business, this firm mainly follow the hierarchical organisational structure, that aid in managing
lower departments by upper ones. Under this process, store and area managers come under top
level management who oversee working operations of crew members and shift managers,
including staff members. To handle all these operations of different-different locations,
Management Information System helps Tesco in driving its business sufficiently.
Analyse the competitive environment of your chosen business by applying porter’s 5 force
analysis and justify your analysis
Competitive analysis refers to a practices of analysing about various competitive
organisation by evaluating their strategies and products. It is favourable to examine the ways
through which competitors can be hamper the profitability and goodwill of company (Lloyd,
2017). However, competitive analysis can be carry out with the help of using Porter's five force
model in context of Tesco. This model was primarily discovered by Michael Porter in order to
analyse competitive of a business organisation in market. It is helpful to make appropriate
strategies for gaining competitive advantage among different competitive firms.
Bargaining power of Buyers – This can be defined as power of consumers to switch
with another brand to fulfil the same needs and wants. It has been analysed that Tesco has a high
bargaining power because there is an availability of other supermarkets for similar products in
market. However, the customers have a high bargaining power due to having various choices of
brands in market for selected single product to fulfil specific needs. In context of Tesco, there are
various competitive organisations such as ASDA, Aldi, Sainsburry etc. which are accountable