Assignment on Managing Information Systems

Running head: MANAGING INFORMATION SYSTEMS
To,
The Board of Directors,
Level 3, 201 Elizabeth St,
Sydney, NSW 2000, AU.
Respected Sir/Madam,
I am here to notify you that our business highly require Knowledge management
system to effectively manage every business operations. In these recent days, our business is
facing difficulties in performing the daily operations which are disallowing us to deliver
better services to our customers. The most important factor is to take effective and efficient
decision regarding the business operation. Every business operations are operated through
online and thus highly needs knowledge management information system.
KM is very important to progress of institutions, systems and organizations for
harnessing knowledge for the possible gains. KM increases financial value or worth of
organizations through treating organizational members’ knowledge as asset that is same as
capital facilities. KM helps in generating value of assets of knowledge, imperative of the
modern business. KM is thus essential to the organizations and individuals in economy of
knowledge where knowledge could be treated as factor for production. People or human
resources are the key of knowledge management, also must be given consideration in practice
of the knowledge management. Knowledge is basis of the knowledge management, also
people are primary conveyor for knowledge in tacit knowledge’s form, even within explicit
knowledge. Knowledge management system’s successful aspect is that this must make
furnishing and preservation of the mandatory project artefacts which means it is
responsibility of project managers in upload documents of projects in system of knowledge
management upon completion of projects.
Therefore, the whole marketing team require you as the sponsor for this proposed
project. We request you approve as well as allow us to implement the proposed system in our
workplace. We are sending a sponsorship sheet with this research proposal such you feel easy
to take efficient decision regarding the implementation of the proposed system.
Thanking You,
Sincerely,
Louise Baker,
Marketing Team Lead.

MANAGING INFORMATION SYSTEMS1

MANAGING INFORMATION SYSTEMS2
MANAGING INFORMATION SYSTEMS
Name of the Student:
Name of the University:
Author Note:

MANAGING INFORMATION SYSTEMS3
Executive Summary
Aim of this paper is examining concept of knowledge management along with its lifecycle,
internal and external environments System design as well as system analysis are also
discussed in this paper. It review also several processes which are included in knowledge
management. This paper also discusses about various technologies which aids the practice of
the knowledge management among which are electronic mail, database, data mart, data
warehouse and groupware. Effective system of knowledge management give organizations
competitive advantages which is required for being successful in market. This paper provides
details of development, implementation and testing which are required as well as risk
management of knowledge management.

MANAGING INFORMATION SYSTEMS4
Table of Contents
Introduction................................................................................................................................3
Knowledge Management’s Importance.....................................................................................4
Internal and External Factors.....................................................................................................6
Problem and Opportunity of IS/IT.............................................................................................7
System Design and System Analysis.........................................................................................9
Developing, Implementation and Testing................................................................................10
Post Implementation Activities................................................................................................12
Project Management, Change Management, Risk Management.............................................13
Conclusion................................................................................................................................14
References................................................................................................................................16

MANAGING INFORMATION SYSTEMS5
Introduction
During last decade, business world used knowledge as weapon to have competitive
advantage in the market. It was knowledge management’s concept that gained popularity.
Though, in 21st century, knowledge as well as knowledge management became electromotive
force of economic, educational and social advancement for any nation. Over years,
knowledge’s diverse definitions abounds. Knowledge could be termed as information which
has improved on and mixture of insights, reading, imaginations and experience. Knowledge
is the information which has undergone kind of the distillation process which makes this
context based, also applicable to handle situations of real life. Knowledge evolves in minds of
people by combination of information, experience and data (Santoro et. al. 2018). Knowledge
is information which is processed and interrupted, preparing receiver for proper actions. From
several definitions of knowledge, it could be referred as information continuum. Though data
is discrete element and information is linked data, the knowledge is the information that is
organized and wisdom is applied knowledge.
Data are signal readings and recorded symbols, while the information is message
which contains implication, input for action or decision or relevant meaning and the
knowledge is recognition or cognition, understanding what resides, capability to act or could
be contained in the brain or mind. It shows further link among data, knowledge and
information and this relationship takes place in the preceding order. Within knowledge
management’s field, two kinds of knowledge are accepted widely- tacit knowledge and
explicit knowledge. Tacit knowledge is the knowledge which is tough in encoding and
communicating. This is context specific, tough to formalize and personal. It is un-codified
and resides within mind of people that could be technical, expertise, skills and experience
(Wang and Wang 2016). It could be transferred and also shared through mentoring, training,