Managing Information and Technology Report

Added on - 21 Apr 2020

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Running head: MANAGING INFORMATION AND TECHNOLOGYManaging Information and TechnologyName of the Student:Name of the University:Author Note:
1MANAGING INFORMATION AND TECHNOLOGYExecutive Summary:The report gives an overview of managing information and technology in regard to Mark andSpencer, which is a British multinational retailer. There is a brief introduction about the companyalong with its business strategy. The report also outlines the products and services sold by thecompany. There is a PESTEL analysis of Mark and Spencer and discussion of the three primaryactivities of the company in regard to Porter’s value chain. Further, the report also discusses howthe information technology impacts the business process of the company.
2MANAGING INFORMATION AND TECHNOLOGYTable of ContentsIntroduction......................................................................................................................................3Introduction of the Organization.....................................................................................................3Business Strategy.............................................................................................................................4Products and Services of the Company...........................................................................................4PESTEL Analysis of Marks and Spencer........................................................................................5Analysis of Three Primary Activities in Porter's Value Chain........................................................7Reflection on how Information Technology Can Improve Business Processes..............................9Conclusion.....................................................................................................................................12References......................................................................................................................................12
3MANAGING INFORMATION AND TECHNOLOGYIntroduction:The report is a discussion on managing information and technology. The chosenorganization is Mark and Spencer. In the report, there is a brief introduction of the organizationand identification of its present business strategy. There is also discussion about the products andservices of the chosen company. Pestel analysis of Mark and Spencer done which also finds amention in the report. There is further discussion on the three primary activities in porter’s valuechain that includes inbound logistics, operations and outbound logistics and discussion on thesupporting activities. The report also puts forward a reflection of how the deployment of theinformation technology could its business processes.Introduction of the OrganizationMarks and Spencer represents a major British multinational retailer headquartered inWestminster City of London. The company finds a listing in the London Stock Exchange. Markand Spencer however specialize in selling luxury food products, home products and clothingline. Michael Marks and Thomas Spencer found the company in the year 1884 in Leeds. Thecompany also sold branded goods and presently had 979 stores across United Kingdom out ofwhich 615 are solely dedicated to selling of food products (Marksandspencer.com 2017). Thecompany was also the very first British retailer that made pre-tax profit close to 1 billion pound.However, the company went through a sudden slump that surprised everyone including retailanalyst, hundreds and thousands of investors and shareholders. The recent picture of thecompany shows that there has been an increase in their food sales and decrease of their clothingsales.
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