Managing Knowledge: Nonaka's Concept of Knowledge and Cameron and Quinn Competing Values Culture Model

MANAGING
KNOWLEDGE
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Question 1- Nonaka different concept of knowledge i.e. tactic and explicit knowledge............3
Question 2. The Cameron and Quinn Competing Values Culture Model..................................6
Question 3- Critically discuss how communities of practice generate organisational benefits to
company....................................................................................................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Knowledge management is the process through which information within an organisation
can be shared and managed which could lead the business to deal with organisational objectives
in effective manner. With the help of best practices knowledge can be used and aligned so that to
deal with business aims and objectives in prominent manner. By inhaling change and knowledge
management programs priority of the business can be determined and the same can be met with
the help of implementing knowledge in similar direction (Farnese and et. al., 2019). For a
business this is imperative that they understand requirement of knowledge in such a way that it
could lead in understanding behaviour and inclination as well. This report is prepared in order to
understand various concepts of knowledge management along with inculcating various theories
such as SECI Model of Knowledge Creation, Cameron and Quinn model of culture. The
organisation for this report is ASDA which is the second largest retailer in UK and they are
having 321 stores around UK and associated with more than 140000 employees those are
managing the business in prompt manner.
MAIN BODY
Question 1- Nonaka different concept of knowledge i.e. tactic and explicit knowledge
Nonaka's theory of knowledge refers to the creation that can represent the discovery of
knowledge which is totally new and unique for the world rather than it can focus on the
processes that is adopted by the organisations for expanding and developing within the
marketplace. This theory is totally based on the two aspects that are explicit and tactic. In these
two terms, four elements are to be included that are socialisation, externalization, combination
and internationalisation which is helpful to sharing and creating knowledge within the business
enterprises (Abdalla, Suresh and Renukappa, 2020). The Nonaka and Takeuchi can proposed the
SECI model that is the cornerstone of the knowledge creation and also the transfer theory. This
model is very effective and showing how the knowledge is to be shared and created within the
company. This model is basically based on two concepts that can be shown below:
Tacit knowledge includes the embedded knowledge in the mind of the human through
experience and jobs. It reflects the personal wisdom and experience, context specific and it also
involves the insights and intuitions. For instance- In terms of ASDA, this type of knowledge
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creation is helpful to the employees and manager to generating high knowledge through the
experience and jobs. It is very beneficial to work effectively and efficiently.
Explicit knowledge is a type of knowledge that includes the framework of knowing that
which is to be fulfilled by the documents, reports, memos knowledge codified etc. In this
information that are documented can facilitates the actions. For instance- In terms of ASDA, this
type of knowledge is very useful for the manager because in this top authorities can share the
knowledge to their employees effectively that is effectively understand by the members of the
company so that high profitable results can be enjoyed (Serrat, 2017).
These two terms includes the four elements which can be shown below:
 Socialisation- In this knowledge is to be transferred through the proper practice,
guidance, observation and imitation. In terms of ASDA, this is used by the top authorities
of the companies. In this manager can transfer the proper guidance, tactics to their
employees so that work can done in a smooth manner. In this leaders can observe their
team mates so that motivating them is to be easy and effective and also helps in
completing the task in appropriate manner.
 Externalisation- It is the process of articulating the knowledge into external concept. In
context of ASDA, manager of the company can focus on the external activity to done
their task and prepare the objective rather than internal. This helps in creating new ideas
effectively and efficiently (Chen, Jiao and Zhao, 2016).
 Combination- It is an activity of combining the concepts into knowledge system. In
terms of the ASDA, manager can highly focus on integrate all their activities with the
knowledge so that effective outcomes can be enjoyed.
 Internalisation- It is an aspect of that is useful for including the explicit knowledge into
the tacit knowledge. For instance- In ASDA, manager can focus on including the external
knowledge to done the internal task so that it can be done in a trendy way that gives the
efficient results.
Knowledge conversion by Nonaka and Takeunchi
In this model of the knowledge creation Ba is an internal concept of the SECI model. It is
a Japanese word that is not translate in the English language. This creation of knowledge is
elaborated with the concept of knowledge that is shared, created and utilised between the
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