MANAGING OPERATIONAL IMPROVEMENTS

Running head: MANAGING OPERATIONAL IMPROVEMENTS
Managing Operational Improvements: Lean Management and Total Quality
Management
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MANAGING OPERATIONAL IMPROVEMENTS
Executive Summary
The main aim of the report is to understand about better management of operational
improvements in any specific organization. OEE or overall equipment effectiveness is being
utilized as the major performance indicator that helps in diagnosing the usage of operations.
Various procedures improvise the operational efficiency after making sure of the intelligent
utilization of restricted amount of resources. Different opportunities are as a result uncovered,
so that better effectiveness and efficiency is gained without much complexity. The business
operations are being optimized with the help of few distinctive operational improvement
strategies. Hence, the respective company gets the most effective and significant resources,
so that the overall competition is being managed from the subsequent organizations. This
report has provided a detailed analysis of two popular methods and approach of operational
improvements, known as lean management and total quality management.

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MANAGING OPERATIONAL IMPROVEMENTS
Table of Contents
1. Introduction............................................................................................................................3
2. Discussion..............................................................................................................................3
2.1 Lean Management............................................................................................................3
2.2 Total Quality Management..............................................................................................6
2.3 Contrasting Lean Management and Total Quality Management for Performance
Improvements.........................................................................................................................9
2.4 Discussion of Application of Lean Management and Total Quality Management to
Organizations for better Improvement.................................................................................10
3. Conclusion............................................................................................................................12
References................................................................................................................................13
Appendices...............................................................................................................................16
Appendix A..........................................................................................................................16
Appendix B..........................................................................................................................16

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MANAGING OPERATIONAL IMPROVEMENTS
1. Introduction
Operational improvement is referred to as the fundamental requirement as well as
continuous effort for any specific company, which expects to succeed in their present
working environment of challenges and changes. Apart from the operational efficiency and
effectiveness, it is also responsible to play a significant role in driving profitability and
growth (Crane and Noon 2019). This type of improvement can be achieved after working
with the customers for reduction of wastes, lowering of expenses and even setting up of
different sustainable programs, which achieve dependable results. The new social technology
has eventually improvised learning, sharing and collaboration regarding their process
improvement both externally and internally. The operational improvement expertise is
required for asset optimization, quality improvement, safety performances, execution of
projects, supply chain, improvement of the process, shutdown management, high reliability,
inventory management and value engineering (Yang, Lee and Cheng 2015). The following
report outlines a brief discussion on two contrasting approaches of lean management and total
quality management with their strategies and applications for better improvement in any
particular organisation.
2. Discussion
2.1 Lean Management
Lean management methodology comprises of 3 simplified ideas of delivering values
from the respective perspectives of the clients, eradication of these wastes as well as
continuous improvement. It is the most important and basic methodology for better control of
an organization, which eventually supports the entire concept of continuous improvisation
(Martínez-Jurado and Moyano-Fuentes 2014). Lean management refers to a longer term
methodology for work, which can analytically seeks to achieve various small and