Organizational Behavior Report: Managing People and Organizations

This report on organizational behavior examines the study of human behavior within business organizations, emphasizing the impact of individuals, groups, and organizational structure. It explores the importance of effective communication in managing people and adapting to the changing business environment. The report discusses individual values, perceptions, and reactions, as well as strategies for motivating employees and fostering teamwork. It highlights how successful implementation of organizational behavior principles leads to motivated employees, strong leadership, and improved business outcomes. The report also covers the significance of communication in coordinating actions, transmitting information, and resolving conflicts, ultimately contributing to organizational success. The report concludes by reiterating the critical role of communication in shaping organizational behavior and achieving business objectives.

Running head: ORGANIZATION BEHAVIOR
Organization Behavior
Name of the Student:
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Author’s Note:

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Table of Contents
Introduction......................................................................................................................................2
Organizational behavior...................................................................................................................2
Changing environment of the organizations....................................................................................3
Managing people and organizations................................................................................................4
Individual Values, Perceptions, and Reactions................................................................................5
Motivating Behavior........................................................................................................................5
Groups and teams............................................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

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Introduction
The organizational behavior is the key aspect that studies the performance of the group of
the employees and the individual employees in terms of the activities conducted by them within
the business organization. As commented by DuBrin (2013), the organizational behavior is
defined as the study of human behavior within the organizational settings. The organizational
behavior provides an opportunity for the employees to improve them. In addition to,
organizational behavior also helps the individuals to become a better manager by allowing them
to identify and understand the reason of specific behavior of the employees. Better and improved
behavior of the employees highlights improved behavior of the organization.
This report introduces about organizational behavior along with the changing
environment of the business organizations continuously. The report also talks about the role of
effective communication in managing people and organization. The impact of individual values,
perceptions and reactions are also discussed in respect to organizational behavior. The
motivating behavior of the teams and groups and its impact on the organizational behavior are
also discussed.
Organizational behavior
Organizational behavior highlights the study of the business organizations and the people
that forms the respective organizations. As commented by Chance (2013), the concept of
organizational behavior highlights the study of human behavior within the organizational settings
that includes the interface between the behavior of the individuals and the organizations. As a
result, organizational behavior provides an opportunity to investigate the impact of the

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individual, groups and structure have on the behavior within the organizations for the purpose of
applying knowledge aiming towards improving the organizational effectiveness. However, as
argued by Pinder (2014), organizational is also defined as the study and application of
knowledge about how people enact within the organization by combining humanity and
technology. The business organizations that are able to implement the principles of
organizational behavior successfully are able to achieve highly motivated and engaged
employees whose goals are similar to the business strategy. This results in strong leadership and
direction thereby, giving rise of better and effective bottom lines. The management functions of
the organizational behavior includes planning, organizing, leading and controlling and the
resources used by the managers to achieve it are humans, financial resources, physical resources
and information Wagner and Hollenbeck (2014). Communication plays a key role in achieving
the appropriate organizational behavior. Organizational behavior provides an opportunity for the
business organizations to gain competitive advantage.
Changing environment of the organizations
The only constant thing the business organizations entertain is change. The business
environment keeps on changing. This is due to to the increased diversity of the work place. As
commented by Nelson and Quick (2013), keeping in the mind the diversified workplace,
effective communication needs to be ensured. It is essential for the changing environment of the
business organizations keep track of the changes. This can be done by ensuring effective
communication in terms of spoken and written. As mentioned by Arvanitis and Loukis (2015),
communication is one of the most important aspect that determines the success of the changing
environment of the business organizations. Communication is vital to the business organizations,
as this helps in coordinating the actions required for achieving the organizational goals

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successfully. Effective communication is advantageous for the business organizations as this
prevents waste of money and time. The business organizations comprise employees that have
different job roles and responsibilities. Effective communication within the business organization
aim towards effective coordination, transmission and sharing of feelings and emotions thereby,
ensuring the success of the respective organization.
Managing people and organizations
Communication plays a significant role in managing people as well as the business
organizations. As commented by Keyton et al. (2013), effective communication helps in clear
flow of information among the managers and the employees. Having a huge and diversified work
force makes it difficult to keep track of individual roles and responsibilities. Effective
communication plays a crucial role in managing the people and the organization thereby,
ensuring successful organizational behavior. The role of communication is impeccable in
managing people because this provides an opportunity for employees to share information
accurately. The clear flow of information within the business organizations saves time by
restricting repetitive actions (Zhang and Venkatesh 2013).
In addition to, effective communication within the business organizations help in
establishing clear roles and responsibilities. As a result, the individual employees are able to
cascade required information to the fellow employees and divide job roles and responsibilities
appropriately. This provides an opportunity for the business organization in achieving
organizational goals and objectives successfully, as the people working within the organization
have clear views of their roles and responsibilities. Also, effective communication helps in
establishing positive relationship among the workers (Certo 2018).

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Individual Values, Perceptions, and Reactions
As the work place highlights a diversified work force, the difference in the behavior and
attitudes of the people in highly noticed. This is because of the distinctive nature and habit of the
people working for the business organizations. As commented by Caroll (2015), communication
is important, as the values, perceptions and reactions of the individual people working for the
organization is different. Thus, it is important for the individual people to share their
perspectives, values and reactions by communicating effectively. This also provides an
opportunity for the business organizations to study the human nature of the people working for
the organization. Effective communication allows the people to establish and develop positive
relationship among them.
In addition to, having personal communication between the employees provides better
opportunity for sharing the values, perceptions and reactions of the employees. As a result, the
people working for the organization do not build and develop bad image or impression about
each other. As a result, a positive working environment is created that facilitates support and
cooperation for each other thereby, highlighting positive organizational behavior (Lambert and
Keogh 2014).
Motivating Behavior
The pressure and nature of the work tends to demotivate the people working within the
organizations thereby, hampering the organizational behavior. In addition to, the monotonous
nature of the work in the organization also demotivates the people at certain instances. As
commented by Hammersley and Reid (2014), effective communication provides an opportunity
for the people working in the organization to share both personal and professional information

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without hesitation. As a result of effective communication, the people are able to share the issues
both personal and professional without hesitation. For instance, effective communication
provides an opportunity for the managers to ask the employees if they are facing any issues in
the organization if the employees’ fails perform. Due to effective communication, the employees
are also able to share their issues they go through in their professional and personal life freely.
According to Kyllonen (2013), effective communication provides an opportunity to motivate the
people in the organization thereby, improving the overall behavior of the organization.
Having a motivated work force helps in achieving the goals and objectives of the
organization. This is because sharing and communicating the happiness and sadness of the
people in the organization helps in effective motivation of the people.
Groups and teams
The success of the overall organization is dependent on individual performance as well as
the performance of the groups and the teams. As commented by Van Den Eertwegh et al. (2013),
effective communication within the team or groups is of utmost significance, as this ensures
clear flow of information. In order to achieve the organizational goals and objectives, the
formation of groups and teams are evident. This is because having each other’s support derives
better results for the business organizations. Each individual have distinctive roles and
responsibilities within the group or the team. Thus, effective communication in the team helps in
clear flow of information. Each individuals of the team have clear picture of their individual
roles and responsibilities due to effective communication. In addition to, effective
communication within the team minimizes the chances of conflicts. Conflicts in groups and
teams are evident as the individuals working together have different nature (Njoroge and

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Yazdanifard 2014). Thus, effective communication in the groups and teams highlights successful
organizational behavior.
Conclusion
In this report, it can be concluded that communication plays a crucial role and highly
influences the organizational behavior. Communication is the key process that determines the
success of the business organization. This is because effective communication ensures clear flow
of information thereby, saving cost and time of the organization by mitigating repetitive actions.
The workplace consists of a diversified workforce with people having distinctive attitudes and
characteristics. Communication provides an opportunity for the people with distinctive attitudes
and habits share their perceptions, perspectives and actions. This mitigates the chances of
conflicts and developing misconception about each other. In addition to, effective
communication provides an opportunity to create positive working environment, as the people
share and talk without hesitation. In addition to, effective communication also provides an
opportunity to improve organizational behavior by motivating the people working for the
business organization. This is because the monotonous nature of the work tends to demotivate
the people thereby, declining the organizational behavior and performance. Effective
communication also helps in mitigating as well as resolving the conflicts in teams or groups, as
the people are able to share and share without any hesitation.

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References
Arvanitis, S. and Loukis, E., 2015. Employee education, information and communication
technologies, workplace organization, and trade: a comparative analysis of Greek and Swiss
firms. Industrial and Corporate Change, 24(6), pp.1417-1442.
Carroll, C.E. ed., 2015. The handbook of communication and corporate reputation (Vol. 49).
John Wiley & Sons.
Certo, S.C., 2018. Supervision: Concepts and skill-building. McGraw-Hill Education.
Chance, P. (2013). Introduction to educational leadership & organizational behavior.
Routledge.
DuBrin, A.J., 2013. Fundamentals of organizational behavior: An applied perspective. Elsevier.
Hammersley, R. and Reid, M., 2014. Communicating successfully in groups: a practical guide
for the workplace. Routledge.
Keyton, J., Caputo, J.M., Ford, E.A., Fu, R., Leibowitz, S.A., Liu, T., Polasik, S.S., Ghosh, P.
and Wu, C., 2013. Investigating verbal workplace communication behaviors. The Journal of
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Kyllonen, P.C., 2013. Soft skills for the workplace. Change: The Magazine of Higher
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Lambert, V. and Keogh, D., 2014. Health literacy and its importance for effective
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Nelson, D.L. and Quick, J.C., 2013. Organizational behavior: Science, the real world, and you.
Cengage Learning.
Njoroge, C.N. and Yazdanifard, R., 2014. The impact of social and emotional intelligence on
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Zhang, X. and Venkatesh, V., 2013. Explaining employee job performance: The role of online
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