The report evaluates detailed information about the activity of performance management in an organization. The case analysis discussed is of Flight Centre Travel Agency where the organization trained and insisted their representatives to charge additional amount from their customer. The report evaluates a literature review on performance management along with the strategies with the help of which the organization can rectify their issues.

Report evaluates performance management in Flight Centre Travel Agency, where representatives were trained to charge extra from customers.

Managing People - Desklib

Managing People

This report discusses about the notion of performance management and its various aspects through the use of the case study of the organization Flight Centre. The report begins by providing an overview of the organization and also discusses about these issues that the organization is facing currently. The report next conducts a literature of the concept of performance management wherein it first discusses about the concept of performance management and discusses its various aspects like training, effective leadership, training, mentoring, coaching, delegation, organizational culture and others.

Leadership Management

Managing People: Performance Management and Its Aspects in Flight Centre

Managing the performance of employees is an important process for the success and growth of an organization. This report purposes to discuss about the issues and wrong practices of Flight Centre in Australia. Flight Centre is a travel company that is listed in Australian Stock Exchange. It has 2800 stores and businesses under many corporate brands. The report is prepared on the basis of chosen new article of ABC news i.e. “Flight Centre accused of 'ripping off' customers, underpaying staff in alcohol fuelled 'cult' workplace”. The report analyses different issues which are faced by this company and its employees. The employees of company claimed that company is underpaying them that affected their morale and performance adversely. Furthermore, report includes different strategies which can be used by this company to overcome the issues. In the end section, recommendations are provided for four key areas of organization’s operations.

Professional Development

Managing People in Organization

This report analyzes the allegations made against Flight Centre for underpaying staff and ripping off customers. It includes a literature review on management and recommendations for managing people.

Studying the Allegations Against Flight Centre: Managing People

The report analyses the ethical issues in Flight Centre, including workplace bullying, underpaying employees, and surcharging customers. It provides recommendations for maintaining staff performance, including setting ethical goals, providing fair payment, and stopping workplace bullying.

Hartpury University and Hartpury College

Managing People: Ethical Issues in Flight Centre

Current Trends and Issues

This report provides recommendations for effective management of performance in Flight Centre, Australia. The report includes a case study, current trends and issues, and strategies for performance management, coaching, and delegation.

AMA Computer University

Managing People: Strategies for Performance Management, Coaching and Delegation - A Case Study of Flight Centre in Australia

Current Issues and Trends

This report analyses the performance management system of Flight Centre Australia and recommends ways to improve it. The report discusses issues related to employee wages, delegation, coaching, and performance management. It also highlights current trends and challenges in performance management systems. The report concludes with four key result areas for improving the performance management system of Flight Centre Australia.

Managing People

Managing People: Performance Management and Its Aspects in Flight Centrelg...

Managing People in Organizationlg...

Studying the Allegations Against Flight Centre: Managing Peoplelg...

Managing People: Ethical Issues in Flight Centrelg...

Managing People: Strategies for Performance Management, Coaching and Delegation - A Case Study of Flight Centre in Australialg...

Improving Performance Management System: A Case Study Analysis of Flight Centre Australialg...

Managing People: Performance Management and Its Aspects in Flight Centre

Managing People in Organization

Studying the Allegations Against Flight Centre: Managing People

Managing People: Ethical Issues in Flight Centre

Managing People: Strategies for Performance Management, Coaching and Delegation - A Case Study of Flight Centre in Australia

Improving Performance Management System: A Case Study Analysis of Flight Centre Australia