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Managing People and Careers
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Table of Contents MAIN BODY...................................................................................................................................3 Reflection notes from your in-seminar interview practice..........................................................8 Reflection notes from your in-seminar assessment centre..........................................................9 REFERENCES..............................................................................................................................10 .......................................................................................................................................................10
CURRICULUM VITAE Location:London, UK Telephone:0156989854 Email:elexxx@yahoo.com Professional profile Organizational skills and good time of company is based on its activities. In this, I easily communicate or integrate into a new group and also self motivated that assist me in taking right decision. Along with this, seeking employment in a creativity, inspiring and qualitative role. In regard of this role, I have ability to think creative and develop innovative ideas in front of peopletoinfluencethemtotakefavourabledecisionincontextofcompanyproducts. Furthermore,Ialsoeasilyintegrateswithnewgroupsandpeoplethroughmybest communication skills. I am customers oriented, self motivated along with positive attitude that makes me able to encourage people or customers. All these are skills helped me in attaining my set target in stipulate time frame. At the time of this job role as employed, I take participate in various activities and opportunities offered by manager to interact with people to keep them encouraged and motivated as well.I am a flexible person who can work in a variety of business roles within a successful firm. Education & Qualifications Pursing Business Management and Entrepreneurship from International University of Roehampton London. National Craiova University School of Law and Letters in 2004 to 2008 [Public Administration – Title obtained: Superior functionary(Pass)] Mathematics-Physics (High school graduate) from National College Traian in 1991 to 1995. Career summary
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Work Experience CustomersOperationalinVictoriaHealthLimited,May2017atBorehamwood, Hertfordshine. Processing online orders and respond to clients quires about stocks and inventory.Prepare items for dispatch that includes lifting and moving stock. Commercial Director, C.S.C SRL- IT / Telecom from 12/2015 to 12/2016. Visit clients on weekly basis for assuring good relationship with them. Prepare order receipts and documents related payment.Provide better support to technician colleagues for attaining personal goal and target. Warehouse Administrator (Sales Representative & Customer Care) in Vodafone Romania SA - IT / Telecom Company from 11/2015 to 8/2014. Ensure high level of stock management efficiency.Conclude new contracts and work on present one. Store Manager / Assistant Manager/ Sales and Customer Care, Germanos Telecom Romania SA- IT / Telecom Company from 02/2000 to 11/2005. Work on set deadlines for completing the task activities. Ensure good relationship with the customers and employees as well. Improve coordination among teams and ensure development of team member. Awards and recognition Igot the award for best director store,Oltenia region in May 2005 by Bogdan Matei- National Sales Manager. I got award for the best sales representative Vodafone with 165 contracts made by store in September 2018 by store manager. Interests In my free time, I enjoy experimenting with creative aspects like sketching, writing and so on. I also enjoy to communicating with people who belongs to different culture to improve different knowledge about language and culture as well.
COVER LETTER Address: Postcode: Name: Date: Graduate Research executive Dear Sir / Ma'am, I am writing this cover letter in context of applying job for a Graduate Research executive vacancy. For this job, I think that my skills, knowledge and personality is appropriate for this job role and position as well. Currently I am pursing in 2ndyear in Roehampton University for studying in Business management. Thus, my skills and that I have gained from my classes and different module helped me in performing task at this job position. Along with this, I also feel that this post provide me opportunities to gain growth in may knowledge and experience as well. It would allow me in my further development in my career and professional terms. As I likes to perform my task in group because it help me in making network with different people and group of members. It may improve my personal qualities like learning, interpersonal qualities, skills and many more. The level of my education and qualification shows in my CV that define that I have potential skills and experience to perform the selected job responsibilities in adequate manner. In this, there are various events and programs in which I showcased my strength and capabilities. These are the skills I have obtained from my education and relevant degree within the university. Furthermore, I also believed that I am fully aware and understood that what is required to get success in the post of Graduate Research executive. As a best researcher, I have ability to communicate with large number of customer to understand their taste and behaviour. This is the reason that I am aware that, in order to create awareness being a effective communicator is important because it help in interacting with them. I am also a risk taker as I found creative and innovative way to encourage customers to take favourable decision towards the services that company offered. As a results, I can easily understand the customers preferences. Along with this, My experience in the context of Graduate Research executive assist
me in developing my knowledge of enhancing the overall profitability level of company. It also helped me in improving my passion for customers and their satisfaction also. With the assistance of this, I was easily dealing with all the customers and at the same time also analysis their taste about company offerings. I helped me in improving my multi-tasking skills and abilities through which I can performed my task in minimum period of time frame. At the time of executing my task, I am more focused and also hard working nature through which I improved as well as increased number of customers within the organisation. By all these I obtained better understanding about the team working and research activities as well. IPSOS MORI is the best company for me to applying job for Graduate Research Executive. As it support me in my career development and attainment of professional growth. Knowing that I am a part of this company will motivate or encourage me in performing my best. By this, I will easily make great skills and also increase my interest for the job activities within the organisation. Thanking you for considering my job application and I hope that you consider my skills and experience suitable for this job role and position as well. I look forward to hearing from you. Your faithfully. APPLICATION FORM 1. Why do you want to work for us? IPSOS MORI is a best market research company as it provide data to understanding society, markets and people as well. Company has positive image in market place and it focus on their customers to provide them better satisfaction. This is the reason that I want to work for this company because it provide better services to large number of customers in order to make their experience positive. Along with this, environment of this company is friendly and healthy due to which workers of this company effectively execute their task activities in appropriate manner. I am glad that I got opportunity to working for this kind of business that focus on providing positive customers experience. Along with this, my skills and knowledge towards the job position i.e. graduate research executive is effective and great use to attain all the set goals and objectives in stipulate time frame. These are the major reason that I really want to work for
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IPSOS MORI. It makes me experienced that support in my career growth in future period of time. 2.Tell us about a time you worked in a group to achieve an objective (what did you do and what was the outcome?) In my first year ofBusiness Management and Entrepreneurship at Roehampton University I had to represent the business idea that is based on customers satisfaction. It includes lots of discussion and information about market and customers taste. In a group work, it is crucial for me to have better communication skills so that I can easily encourage customers in effective manner in order to get their satisfaction. Under this activity, I have realised that these skills are important to come up with new ideas and ways. At the initial time, I found that there are lack of coordination and direction in team work. In this, I encourage as well as motivate all the team members so that they perform their task and at the same time also provide better ideas appropriately. Inthisregards, themainobjectiveof thisidea isrelatedwithcustomers satisfaction as it successfully presented and also awarded a first in class. 3. Tell us about a time when you identified a new approach to solve a problem. (what did you do and what was the outcome?) At the time of presenting ideas in front of people I was responsible for managing time and also maintaining proper balance in entire activities of project activities. While working as business administrator I chosen pro active approach with the aim of involving in various aspects of the company if possible. In this, data management is one of them in which company evaluate or track peoplebecause its sources are quite limited. Along with this, due to innovative approach manager of the company also develop debt collection system by using calls phone, written letters and many more to tract the debts. With the assistance of this, company can easily improve customers base and provide them better satisfaction. This will increase the chances of developing positive relationship with larger number of customers. As this type approach also helped me in improvingmyskillsrelatedwiththeproblemsthatcanbeoccurwhileperformingjob responsibilities within the company. It help in attaining developing positive brand image of the company by making it more competitive at market place. All these are support in attaining positive and appropriate outcomes in stipulate time frame.
4. Tell us about a time when you had to manage a number of different priorities and complete a number of tasks in a short amount of time (what did you do and what was the outcome?) At the time of project activities it was important for me to make sure that all the equipments and sources are manageable and ready that needs at the time of performing the project activities in an effective manner. Along with this, I also call all the students and give them opportunities to ask any kind of queries by using email, phone and many more to manager of the company. All these are activities had to be done before starting the presentation so that entire activities can be done effectively. As a Graduate research executive it is crucial for me to effectively understand the actual responsibility. Along with this, I also tries to worked well with my colleagues so that we can easily perform the allotted task and activities in stipulate time frame. This will also improve my time management skill that assist me in executing as well as performing project task in systematic manner. 5. Tell us about a project you worked on that required you to persuade others to your point of view (what did you do and what was the outcome?) I was selected topic on the basis of analysing customers satisfaction towards the company and its offerings as well. In this, my task was interacting with people to understand their opinion and desire so that their satisfaction can be easily increased. In this project, I was working in a group in which all the team members share their knowledge towards the selected topic or project as well. As I was evaluate the market trends and customers taste to develop innovative ways so that I can easily perform my task activities in stipulate time frame. For persuade the team, firstly I identify the benefits of customers satisfaction for company. In this, me and my team members used effective presentation methods that is based on pictured form. It is eye caching and at the same time also increase engagement of people. For better communication, we were use group chats, face to face interaction that is more effective to delivered presentation successfully. By this, I was obtained good rank and grade that assist me in increasing my motivation level. Reflection notes from your in-seminar interview practice At the time of interview simulation I improve my skills and knowledge and also was able to determine some negative and positive aspects. By this I will learn and gain better outcomes within my skills and abilities as well.
At the time of interview, I was able to give all the answers asked from the interviewer. As I was able to define my knowledge about the post of Graduate research executive. While giving interview, I am wearing professional attire that makes me more confident that will support me in motivating me. This is consider as my main strength that helped me in future to attaining career growth. At the time of giving interview, my positive attitude was assist me in influencing interviewer towards my ideas and presentation. For this, I also feel that I will try to keep eye contact that improve my confidence level and also easier to give my ideas. In the whole interview, I also use professional language to give clear answer to the interviewer so that they easily understand my point of view. Good use of body language and eye contact help me in enhancing my motivation level at the time of interview process. Reflection notes from your in-seminar assessment centre The assessment centre simulation was undertake in group in which I evaluate that I improve my confidence level because of my competitive nature at the time of interview process. In this regards, I also analysed my positive activities such as: My communication was good and in am also focused towards the task activities within the group. I was also motivate and influence other to give their innovative views and opinion towards the selected topic and area as well. In the group activities, I was also able to pay attention to gather detailed information and at the same time also communicate with team members. All these will assist me in attaining best outcomes while performing activities in a group.
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REFERENCES Books and journals Al Ariss, A., Cascio, W. F. and Paauwe, J., 2014. Talent management: Current theories and future research directions.Journal of World Business.49(2). pp.173-179. Arora, R. and Rangnekar, S., 2014. Workplace mentoring and career resilience: An empirical test.The Psychologist-Manager Journal.17(3). p.205. Coetzee, M. and Harry, N., 2014. Emotional intelligence as a predictor of employees' career adaptability.Journal of Vocational Behavior.84(1). pp.90-97. French, R. and Rees, G. eds., 2016.Leading, managing and developing people. Kogan Page Publishers. Gysbers, N. C. and Henderson, P., 2014.Developing and managing your school guidance and counseling program. John Wiley & Sons. Hoffman, R., Casnocha, B. and Yeh, C., 2014.The alliance: Managing talent in the networked age. Harvard Business Press. Kong,H.andYan,Q.,2014.Therelationshipbetweenlearningsatisfactionandcareer competencies.International Journal of Hospitality Management.41.pp.133-139. Kossek, E. E., Su, R. and Wu, L., 2017. “Opting out” or “pushed out”? Integrating perspectives on women’s career equality for gender inclusion and interventions.Journal of Management. 43(1). pp.228-254. Taber, B. J. and Blankemeyer, M., 2015. Future work self and career adaptability in the prediction of proactive career behaviors.Journal of Vocational Behavior.86.pp.20-27. Toyoki, S. and Brown, A. D., 2014. Stigma, identity and power: Managing stigmatized identities through discourse.Human Relations.67(6). pp.715-737.