Managing People: Leadership Development, Strategic Training & Development, Performance Management

Managing People

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Leadership development.............................................................................................................3
Strategic learning, training & development................................................................................6
Performance management...........................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Human resource management is an effective practice of managing people in order to
enhance their performance and attain objectives as well. In addition to this, it is the procedure of
hiring and selecting the right people who has the capability to perform the activities in an
appropriate manner which leads towards growth and success as well. This department has also
developed policies considering the benefits and satisfaction of employees (Burgess 2019). There
are various human resource management practices that is training and development, employee
relation, performance management, leadership development and many more. In the present
report, Marks and Spencer is chosen as a base company. It is a British multinational retailer that
was established in the year 1884 and its head office is located in England, UK. The organisation
specialise in selling food products, clothing and home products. The company has more than 960
stores globally which shows the company has high market presence. The report will cover three
human resource management practices that is leadership development, strategic training &
development and performance management. In addition to this, some of the theories and models
of these HRM practices is elaborated in relation to chosen organisation.
MAIN BODY
Human resource management is the procedure of inducting staff members, providing
training and development, recruiting and selecting, motivating employees, deciding
compensation, maintaining effective relationship with staff & trade unions and many more. It is
significant for the HR manager to perform all this practices in a proper manner as it help in
enhancing performance and achievement of objectives within time period. HRM ensures right
quantity & quality of personnel in organisation that create opportunities to gain growth and
success at marketplace. In relation to Marks and Spencer, its HR manager adopt practices such as
training and development, performance management and so on with an objective to increase
performance and profitability of company (Day, 2020). The human resource management
practices is described below in relation to respective organisation:
Leadership development
The transformation of an employee to a leader is accomplished by giving the employee
leadership training and conducting effective leadership development programs for the welfare of

both the employee and the organisation. Leadership development covers all the various training
and development strategies performed with the aim of improving and enhancing leadership
skills in employees (Ramanathan, 2020). Leadership development plays a vital role in the
success of an organisation. The accuracy and ability of an organisation to create and possess a
great leader in their organisation generates a path which leads the corporation towards perpetual
and exceptional growth. The significance of effective leadership development in context of
Marks and Spencer programs is provided below: Increases stable growth rates: The implementation of an efficient leadership
development program helps the company increase their profitability and attain stable
growth through the presence of a competent and focused leadership. The presence of an
effective leader is immediately reflected by the increase in amount of employee outcome
and positive financial gains. In the context of the respective enterprise the leadership
development programs conducted at their stores improved the customer services
experiences of many consumers and resulted in providing the company profit for their
food department despite despite setbacks from the coronavirus pandemic. Good leadership promotes innovation: Competent leadership development programs
provide the organisation leaders with innovative skills and inspiring presence which
motivates their employees to think creatively and provide out of the box solutions. This
helps the company gain competitive edge over their rivals with their unique products or
services and use their talented workers to their highest potential. In the context of the
retail corporation Marks and Spencer, innovative ideas related to the marketing
production of their clothing lines has helped the organisation become synonymous with
fashionable clothing and increased their brand equity (Riley, 2018). This is possible due
to efficient execution of functional leadership development strategies.
 Improves employee satisfaction and retention : The ability of a company to hire and
sustain talented employees is increased by implementation of fruitful leadership
development programs. A constructive leadership program not only provides the
employee with an encouraging and inspiring leader but also helps them improve their
leadership skills ,this increases worker retention, and satisfaction. The leadership
development programs driven by the organisation has improved employee engagement