Managing People: Generational Diversity Issues and Solutions

Running head: MANAGING PEOPLE
MANAGING PEOPLE
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1MANAGING PEOPLE
Executive Summary
The diversity management at an organization has become a critical issue. As international
business has been pacing consistently, the organizations need sustainable talent in their
organization and hence a diverse workplace is being promoted. However, there exists a large
number of issues which are related to the workplace. The given report is based on the
generational diversity problems being faced by a large organization and the probably solutions
for these problems. The issues being faced have been defined and analyzed critically. This has
been followed by the analysis of every problem and the managerial implications for each of
them. Recommendations and key learnings have also been provided.

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Table of Contents
Introduction......................................................................................................................................3
Management issues identified..........................................................................................................3
Analysis of each issue with recommendations................................................................................5
Issue 1: Language and Communication issues................................................................................5
Analysis of Literature..................................................................................................................5
Challenges raised.........................................................................................................................5
Solutions......................................................................................................................................6
Issue 2: Acceptance and Respect....................................................................................................7
Analysis of Literature..................................................................................................................7
Challenges raised.........................................................................................................................7
Solutions......................................................................................................................................8
Issue 3: Generation Gaps.................................................................................................................9
Analysis of Literature..................................................................................................................9
Challenges raised.........................................................................................................................9
Solutions....................................................................................................................................10
Conclusion: Summaries and Key findings....................................................................................11
References......................................................................................................................................12

3MANAGING PEOPLE
Introduction
In the 21st century, the different countries and internal businesses have evolved greatly
and this has made it quite difficult for the organizations to manage the diversity as present in the
business enterprise (Aswathappa 2013). Although, diversity has a large number of benefits for
the organization, the modern managers often find it difficult to embrace diversity and understand
the different aspects in which the business might prosper. Moreover, the general workforce in
certain organization is often skeptical in nature. The primary aim of the report is to highlight the
different management and diversity issues which are faced by an organization and the manner in
which the management has to deal with them in order to ensure that it finds success in the long
run.
Management issues identified
There are various managing people issues with respect to the diversity in generational
characteristics. An organization comprises of people working in similar tasks but belonging to
different generations and thereby ensuring that there arises certain issues. Three different issues
which can arise due to this have been stated as follows:
1. Language and Communication issues
The language and communication barriers are certain issues which are largely present in
various companies which comprise of a diverse workforce. According to Bailey et al. (2018), the
language and lingual as used by the new generation differs from the one which is used by the
older generation and hence, if there exists certain age differences between the subordinate and
the leader or between the different team members, they might often face difficulties in getting
their message across. Moreover, as stated by Barak (2016), the mode of communication which is