Managing People in Organisations

Managing People in
Organisations

Table of Contents
INTRODUCTION.........................................................................................................................3
Part 1...............................................................................................................................................3
Existing organizational structure of Marriott, its advantages and disadvantages........................3
Existing organizational culture of Marriott, its advantages and disadvantages..........................4
Models of organization structure...............................................................................................5
Merits and demerits of the various proposed models..................................................................5
Criteria in order to make arguments..........................................................................................6
Influence of organizational structure on its culture with examples.............................................7
Recommendations........................................................................................................................7
Part 2...............................................................................................................................................8
How can leadership and employee motivation be developed in order to increase the
productivity..................................................................................................................................8
CONCLUSION..............................................................................................................................9
REFERENCES............................................................................................................................10

INTRODUCTION
The human resources department in an organization is concerned with managing people
and focuses on various subjects like maintaining healthy relationship between employer and
employee, compensation and other benefits, training and development, recruitment and selection,
maintaining a healthy working environment etc. The chosen organization for this report is
Marriott International which is a multinational hospitality organization (Barbosa and et. al.,
2018). The company was found in the year 1927 by J.W. Marriott and Alice Marriott. Topics
covered in this report are an explanation of the existing organizational structure and culture of
Marriott, its advantages as well as disadvantages, merits and demerits of various comparative
models. The report also explains how can organizations develop motivation as well as leadership
among employees in order to increase their overall productivity.
Part 1
Existing organizational structure of Marriott, its advantages and disadvantages
Organizational structure can be defined as a system which outlines the way in which
various activities within a business are carried out in order to achieve the goals and objectives
effectively. It also determines the way in which information flows through different levels within
an organization. Marriott International is a leading hospitality brand that originally started off as
a root beer stand. The company’s existing organizational structure is a matrix structure wherein
the different vertical and horizontal levels are combined together.
A matrix organizational structure is the one in which the reporting relationships within an
organization are set up in the form of a grid or matrix rather than a traditional hierarchy (Beech
and MacIntosh, 2017). In simpler words, the employees report to two authorities instead of just
reporting to a single manager. The advantages as well as disadvantages of a matrix
organizational structure are explained below –
Advantages
 Effective change of Information – Since departments in a matrix structure work closely,
they can communicate with each other more frequently in order to resolve issues. Team
members of different departments can collaborate to formulate and implement different
strategies.