Analyzing Human Behaviour: Managing Performance & Training Impact

This report examines the crucial role of managing performance and training and development in shaping human behavior within organizations. It emphasizes the importance of understanding human behavior as a key factor in organizational success, highlighting that employees are the most valuable asset. The report discusses performance management techniques such as 360-degree feedback, customer reviews, and peer reviews, along with motivational theories like Maslow's hierarchy of needs. It also explores various training and development programs, including soft skills, technology, professional, and quality training, underscoring their benefits in enhancing employee skills, job satisfaction, and overall organizational performance. The impact of organizational culture, rewards, and individual development on employee motivation and productivity is also analyzed. Ultimately, the report underscores the necessity for organizations to prioritize performance management, motivation, and training to foster a positive work environment and achieve their strategic goals.

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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Topic 1 ............................................................................................................................................1
Discussion on the topic Managing performance ........................................................................1
Topic 2 ............................................................................................................................................3
Discussion on the topic training and development ....................................................................3
Primary research findings and discussions ..............................................................................6
CONCLUSION................................................................................................................................6
Recommendations ......................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
It is very important for every business organisation to manage and identify the human
behaviour within the workplace. It has been identified that the human behaviour depends on the
several factors which can be internal or external. The organisational behaviour is the study of the
behaviour of the people within the organisation. The human are considered as the most effective
and efficient capital for the growth and success of the organisation. It is very important for an
enterprise to motivate its employees so that they can perform well. It is essential that the
organisation is able to identify the human behaviour by the different strategies and theories. It
has been analysed that there is the both positiver and negative impact of the environment on the
behaviour of the employees within the workplace(Endrejat, and Kauffeld, 2018). This is the
report which is based on the two topic such as managing performance and training and
development. The human behaviours impacts the success and growth of the company which need
to be studies by the organisation. Further it will include the recommendation.
MAIN BODY
Topic 1
Discussion on the topic Managing performance
The managing performance is defied as the systematic approach which is considered by
the business organization in order to improve the individual or the team performance in order to
achieve the organisational goals and objectives in an effective and efficient manner. The
measuring performance plays vital role in controlling the human behaviour within the workplace.
This helps in motivating employees of the organisation in an effective way. It is important for the
human resource management and the leaders to measure the performance of employees so that
they can be evaluated and improve over their weakness. It is very important for the employers to
manage their employees and performance in order to achieve the goals of the business
organisation. There are different purpose of the performance management which is discussed
below:
 Performance improvement- The performance management helps the organisation in
order to improve the effectiveness of the individual and team work. This enhances the
ability of the individual to work in an effective way. Also, this leads to the improvement
within the organisational performance in order to achieve goals and objectives.
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 managing behaviour- The main purpose of the performance management is that in order
to make ensure about the the individual are encourage to behave in such a way that
allows and foster the better working relationships. This enhances the working
environment and the workplace which is attractive for the employees in order to increase
their performance and achieve the growth and success. (Nikolakis, Maratos, and Makris,
2019)
 Development- The development plays a major role in the performance management
within the organisation where it is very important for the human resource management to
focus on the development which enhances the individual performance and this impacts
the overall performance of the organisation in achieving the goals and objectives
effectively and efficiently.
There are various techniques which can be used by the organisation in order to manage
the performance as this enhances the growth and success of the business enterprise. The various
techniques are discussed below:
 360 degree feedback- This is considered as the most effective performance appraisal
method within the organisation where the managers focus on giving the regular feedback
to its employees. Also this includes the feedback from the customers, employees and
managers which helps in improving over the service and the performance of the
organisation in an effective and efficient manner. The overall performance of the
organisation can be improve though this method and this can impact in the human
behaviour as well(Byström, Heinström, and Ruthven, 2019).
 Customer or client reviews- This is also considered as the most important performance
appraisal approach where the organisation can focus on taking the customer service
reviews which can help in evaluating the performance of the individual within the
organisation. This can enhance the performance of an individual in an effective way. It is
very important for the management focus on the technique in order to improve the
performance of the business enterprise.
 Peer reviews- This is the performance appraisal technique which can be considered by
the organisation within the workplace. This is the technique where the people within the
same work place and identify and evaluate the performance of the other team members.
This enhances in the performance of an individual and helps them to review of the
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performed task. This also helps in determining the ability of an individual to perform well
and take initiative and actively participate with the team. It is identified that the human
behaviour can impact and the people working together develop the emotional attachment
and this helps in motivating people in order to increase the productivity. (Shafique, and
et.al., 2020).
It has also been identified that the culture of the organisation plays a major role in the
impact of the human behaviour within the workplace. As it is identified that if the organisation
focus on developing the positive culture within workplace which enhances the productivity of
employees and this also motivates employees to perform better. The motivation plays a major
role in the performance of an individual and team within the business enterprise. It is identified
that the culture and the structure of the organisation should be in such a manner that there is
fluency and the flow of the communication effectively so that the employees are able to perform
the different task effectively. It is identified that there are different motivating factors which
impact the performance of the individual. In order to identify the different motivating factors the
company can use of the different models and theories such as Maslow hierarchy theory. This
theory identified the five needs of a human which impacts in the performance of individual
within the workplace. (Shanks, P., 2021)
The performance management helps the organisation in various ways where the mangers
are able to boost the morale of employees in order to achieve the targets in an effective and
efficient way. Also the performance management helps in the increase of the employee retention
where the organisation will be able to retain its employees for a longer period of time. It is very
important for the organisation to retain its employees in order to perform well in order to achieve
the goals and objectives effectively.
Topic 2
Discussion on the topic training and development
The training and development is defied as the various educational activities which is
created within the business organisation in order to enhance the knowledge and skills of the
individual and team so that they can perform better within their respective job roles. The training
is defined as a short term reactive process which is meant for the operatives and process while
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the development is designed as a continuous pro-active process which is meant for executives.
This is the most important aspect which need to be considered by every business organisation in
order to identify the human behaviour which can impact the performance of the business
organisation and as well as of the employees. As it is identified that it is essential for the
organisation to provide with the different training and development programmes to its employees
because its increase the competitive stander and quality of services. This also helps the
organisation and the employees to update their skills in terms of the use of the technology. It is
essential for the companies to provide training at every level for the employees so that they can
enhance their performance. This is the topic which is most important in order to understand the
human behaviour which can impact the performance of the organisation. (Ayari, A., 2022).
There are various training and development programmes which can be considered by the
organisation which are discussed below:
 soft skills training- it is very important for the business organisation to provide with the
soft skills training to its employees so that they are able to handle the customers in an
effective and efficient manner. This includes the various aspect where the organisation
need to focus on the training of being bring friendly and calm in order to handle
customers.
 Technology training- This plays a major role where an organisation need to focus on
developing the technical skills for employees so that they can work efficiently and this
will increase the overall performance of the company and as well as for an individual.
 Professional training- This is the most important aspect which need to be considered by
the organisation in order to develop the professional skills of an individual. As in the
dynamic environment it is very important for the employees t change with the changing
environment for employees to work in an effective and efficient manner.
 Quality training- this is most important for the business organisation where there is
product and manufacturing processes conducted. The quality training includes the
training on the process of the products manufacturing and in order to improve the quality
of services for the employees.
There are several benefits of training for employees which enhances the performance of the
organisation:
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 the training helps the company in improving the quality and quantity of the workforce.
This helps in increasing the skills and knowledge of the employees in order to perform
better within the organisation to achieve goals and objectives.
 This also helps in identifying the right and skilled employees which can help in attaining
the goals of the organisation in an effective and efficient manner.
 The one of the most important advantage of the training is the job satisfaction which
improves and bring the positive attitude within the employees in order to achieve
organizational goals and objectives(Jain, and Torres, 2021).
The development is related to the continuous learning process of an individual which
helps in increasing the performance and can be enhance in the different aspect in order to
motivate employees. It is very important for the organisation to conduct the development
programmes for an individual so that they can able to increase their productivity which enhances
the performance of organisation. It is identified that if the business enter[rise focus on the
development tool for an individual which increase the moral and this boost the motivation level
for the employees. It has been identified that the human behaviour the various training and
development activities motivates the employees in order to increase their ability to work better.
Also the working conditions of the organisation can be improved which enhances the
performance. The behaviour of employees depends on the various activities and how the
organisation is able to conduct the activities within workplace. (Ghaedi Ozturen, and Safshekan,
2021)
The culture is defied as the way in which the company operations its activities within the
workplace. It has been identified that the working environment plays a major role within the
performance of the organisation. The human behaviour is impacted because of the culture of the
organisation. There are various types of culture such as task culture, role culture , person culture
which can be followed by the organisation in order to motivate its employees. As this impact the
organisational performance . In order to motivate employees it is very important that the
organization focus on rewards and appraise its employees performance which enhances the
productivity. The individual development plays major role where the development includes the
promotion and the appraisal of an individual within the workplace.
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Primary research findings and discussions
The research and the various aspect as analysed that the human behaviour depends of the
various aspect and this impacts the organisational performance. It is very important for the
organisation to consider the performance management , motivation and training and development
in order to motivate employees. This enhances the productivity of employees and the overall
performances of the organisation. It has been analysed that the data which has been collected and
identified is most important for analysing the human behaviour which has a impact within the
workplace. The culture plays a major impact in the human behaviour where it is very importamt
for the organisation to keep safe and the healthy environment so that employees arte motivated to
work. (BROWN, J.W., 2018)
CONCLUSION
From the above report it has been concluded that the human behaviour has a impact on
the organisational performance which impacts its growth and success. It is very important for the
organisation to motivate its employees so that they can have an effective development and
increase their productivity. It is identified that the two most important topic which can be
considered is the performance management and training and development which helps the
organisation to understand the human behaviour and increase the efficiency within the business
enterprise. It is very essential to measure the performance of employees so that they can be
evaluate and increase their performance within the organisation. It has been identified that it is
very essential for the organisation to provide training and development programmes in order to
increase the performance of an individual. There are various recommendations which can be
adopted by the organisation in order to improve the performance of the company and its
operational activities.
Recommendations
There are several recommendation which has been suggested in order to have an effective
working within the organisation:
 The study of the human behaviour is important for the organisation so that the managers
can focus on developing the various aspect in order to increase the performance of
employees within the workplace.
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 It has been suggested that the performance management is the key consideration for the
managing of people and their behaviour within the work. This can help the organisation
in achieving its goals and objectives effectively and efficiently.
 It has been recommended that the various performance appraisal techniques can be used
by the organisation which can boost the morale of employees in order to perform better.
 The regular feedback is important for the employees which enhances their productivity
and managing in their ability to perform within their respective job roles.
 The training and development plays a vital role in the performance of employees where
the organisation need to focus on the different training programmes.
 The organisation can focus on the various on the job training in order to identify the
skilled and talented workforce which has a impact over the performance of the business
enterprise(Syaebani, Valentine, and Primadini, 2022).
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REFERENCES
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Ghaedi, A., Ozturen, A. and Safshekan, S., 2021. Workplace mistreatment and spiritual
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Context in the Region. In Asian Perspectives on Workplace Bullying and
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Nikolakis, N., Maratos, V. and Makris, S., 2019. A cyber physical system (CPS) approach for
safe human-robot collaboration in a shared workplace. Robotics and Computer-
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Shafique, and et.al., 2020. Workplace ostracism and deviant behaviour among nurses: A parallel
mediation model. Journal of Asia Business Studies.
Shanks, P., 2021. Policy Title: Workplace Violence Policy Number: 01-07-01-Human Resources
Health and Safety.
Syaebani, M.I., Valentine, M.P.M. and Primadini, D.V., 2022. The Impact of Workplace Fun
towards Employee’s Working Attitudes at Japanese Companies in Indonesia. MEC-J
(Management and Economics Journal), 6(1), pp.19-36.
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