Project Management for City Towers

This report outlines the activities required for the installation of IT and communication infrastructure for City Towers. It includes project scope, objectives, timeline, budget, and risk management.

Running Head: PROJECT MANAGEMENT
SIM335: Managing Project
Name of the Student
Name of the University

1PROJECT MANAGEMENT
Table of Contents
Task 1...............................................................................................................................................2
Characteristics of Project.............................................................................................................2
Scope Statement...........................................................................................................................3
Gantt Chart and Critical Path.......................................................................................................3
Development of Project Budget...................................................................................................4
Responses to Risk in Project Management..................................................................................4
Quality Methods..........................................................................................................................5
Task 2...............................................................................................................................................6
2.1 Introduction............................................................................................................................6
2.2 Project Scope and Objectives................................................................................................6
2.3 Project Life Cycle..................................................................................................................7
2.4 Project Timeline.....................................................................................................................7
2.5 Required Personnel and Necessary Skills............................................................................11
2.6 Project Budget.....................................................................................................................12
2.7 Administration and Control Problems.................................................................................16
2.8 Conclusion...........................................................................................................................16
Bibliography..................................................................................................................................17
Appendices....................................................................................................................................19
Appendix 1: WBS of the City Towers Project..........................................................................19
Appendix 2: Gantt Chart of the City Towers Project................................................................20

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Task 1
Characteristics of Project
There are six main characteristics of a project. These characteristics are discussed as
follows.
Characteristic 1 – Generally, the target of a project is the client i.e. one organization
conducts a project for the benefit of another organization in exchange of return benefits (may or
may not be monetary).
Characteristic 2 – Any project, however large scale it is, is always temporary. This is
because the project has definitive start and end dates and must be completed within the specific
time period. The benefits of the project can, however, be almost permanent considering the long
term plan for the organization.
Characteristic 3 – Any project has a set of specific requirements that must be fulfilled
within the overall duration of the project.
Characteristic 4 – A project is mostly a one-time venture as in most of the cases, a
project is not repeated twice in the organization.
Characteristic 5 – A project cannot be considered as a business although it appears to be
so. The project can called as a part of improvement process that is executed for a particular
objective within the operations of an organization.
Characteristic 6 – A project can be cross-functional or even cross-organizational
depending on the type, objective and nature.

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Scope Statement
A scope statement of a project is defined as a summarized and brief statement that
defines the boundary or limit of a project. When a project scope statement is defined, it should be
ensured that all the project deliverables are fulfilled within the boundary as defined by the scope.
A scope statement is necessary in a project in order to ensure the management team as a
clear idea regarding the actual nature and requirement of the project. Furthermore, from the
project scope statement, other attributes of a project plan like objectives, deliverables, high level
requirements, constraints, assumptions and milestones can be determined and defined.
Gantt Chart and Critical Path
The Gantt chart is plotted as shown in the following diagram.
Figure 1: Gantt Chart of the Given Project
(Source: Created by Author)
From the Gantt chart, it is found that critical path of the project is (acf).
The total duration of the project is 11 days.

4PROJECT MANAGEMENT
Development of Project Budget
While developing a project budget, there are a number of factors that need to be
considered. These factors described as follows.
Material Costs – Depending on the nature of the project, a list of material resources need
to be developed that will be utilized during the execution of the project. After the resources are
defined, the overall costs are to be estimated from the unit costs of the materials. For example, if
the project requires 20 kg bricks, the cost should be estimated as the cost of 1 kg bricks
multiplied by 20. In some large scale projects, when the purchase of materials are done over a
long period of time (months / years), market changes are also considered during estimation of
material costs.
Human Resource Costs – The human resource costs are generally estimated using the
unit salaries of the stakeholders and other personnel involved in the project multiplied by the
amount of effort (working hours) they will provide in the project.
Other Costs including Buffer Budget – There are some miscellaneous costs that are also
included within the project. Furthermore, a buffer budget is kept (approx. 20% of the total
budget) for contingency purposes.
Responses to Risk in Project Management
There are several types of responses to risks that are chosen and applied depending on the
type and nature of the risks. These are listed as follows.
Accept – Risks are accepted and proper plan is made to ensure the risks do not have
negative impacts on the project.

5PROJECT MANAGEMENT
Mitigate – Risks are mitigated using suitable management strategies.
Avoid – Avoid facing the risks using appropriate strategies.
Transfer – Transfer the risks to a different party or personnel.
Quality Methods
Project quality methods are used in order to ensure the end product of the project fulfill
the organization’s quality standards. Project evaluation is a quality method in which the entire
project is reviewed before closing in order to identify any lack of quality in the outcome.
Monitoring and control is another method that is conducted throughout the project to ensure the
quality standards are met. Monitoring and control is the best method as it is done throughout the
course of the project without the need for additional costs of change management.

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Task 2
2.1 Introduction
This report is based on proposal of list of activities required for the installation of IT and
communication infrastructure for City Towers. As per the requirement of City Towers
management, a detailed IT infrastructure needs to be developed along with a working
communication system for the staffs of the hotel.
Based on the requirements of the project, the activities required have been outlined in this
report along with proposed budget, schedule and human resources required for project execution.
2.2 Project Scope and Objectives
The main scope of the project includes the development of a detailed IT infrastructure for
City Towers that in turn includes the following components.
i. A website of the City Towers along with business portal
ii. A system infrastructure on which the IT will be integrated at City Towers
iii. IP phones for inter-department communications
iv. Online chat system for internal staffs and management
Hence, of the objectives of the project are developed as follows.
 To allow the company to operate a reliable and strong IT setup
 To allow the staffs of the company to communicate among themselves and the
customers

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 To allow customers to view the hotel services and also make online booking in
advance
2.3 Project Life Cycle
Like any project, this project also has a specific life cycle that must be followed in the
right order. The life cycle of this project will include the following phases.
Discussion Phase – This phase involves the discussion between the authority and project
manager regarding the requirements of the project. The milestone of this phase is finalization of
the project.
Preparation Phase – This phase involves preparation for the project including
appointment of stakeholders including specification of all the requirements of the project. The
milestone of this phase is approval of the system architecture design.
Initiation Phase – This phase involves the conduction of various activities like project
charter development, risk assessment and management, quality management and others. The
milestone of this phase is proceeding to the project execution.
Execution Phase – This is the main phase of the project is which the system is designed,
developed and tested. The milestone of this phase of the project is handover of the system to the
authority.
Closing Phase – In this phase, the entire project is reviewed, payments completed and the
project is closed. The milestone of this phase is stakeholder sign off and closing.

8PROJECT MANAGEMENT
2.4 Project Timeline
The proposed timeline of the project along with the list of activities is shown in the
following table.
WBS Task Name Duration Start Finish
0
Development of IT and
Communication Infrastructure
for City Towers
145 days Mon 4/1/19 Fri 10/18/19
1 Initial Discussions and
Project Proposal 18 days Mon 4/1/19 Wed 4/24/19
1.1 Discussion with City Towers
Authority Regarding the Project 5 days Mon 4/1/19 Fri 4/5/19
1.2 Outline the Requirements of
the Project 2 days Mon 4/8/19 Tue 4/9/19
1.3 Create a List of IT
Specifications for City Towers 2 days Wed 4/10/19 Thu 4/11/19
1.4 Develop Project Proposal 5 days Fri 4/12/19 Thu 4/18/19
1.5 Submit Project Proposal to
Authority 1 day Fri 4/19/19 Fri 4/19/19
1.6 Receive Approval on the
Proposal 2 days Mon 4/22/19 Tue 4/23/19
1.7 Discuss Project Budget 1 day Wed 4/24/19 Wed 4/24/19
1.8 Finalize the Project 0 days Wed 4/24/19 Wed 4/24/19
2 Project Preparations 20 days Thu 4/25/19 Wed 5/22/19
2.1 Develop a Project
Management Team 5 days Thu 4/25/19 Wed 5/1/19
2.2 Appoint Stakeholders in the
Team 1 day Thu 5/2/19 Thu 5/2/19
2.3 Define Roles within the Team 1 day Fri 5/3/19 Fri 5/3/19
2.4 Call Team Meeting 1 day Mon 5/6/19 Mon 5/6/19

9PROJECT MANAGEMENT
Regarding the Project
2.5 Specify All Requirements of
the Project 1 day Tue 5/7/19 Tue 5/7/19
2.6 Prepare a List of Hardware to
be Purchased 2 days Wed 5/8/19 Thu 5/9/19
2.7 Prepare List of Software to be
Purchased 2 days Fri 5/10/19 Mon 5/13/19
2.8 Prepare Infrastructure Design
for the City Towers IT 5 days Tue 5/14/19 Mon 5/20/19
2.9 Validate the Design 2 days Tue 5/21/19 Wed 5/22/19
2.10 Receive Approval for the
Design 0 days Wed 5/22/19 Wed 5/22/19
3 Project Initiation 21 days Thu 5/23/19 Thu 6/20/19
3.1 Define Scope of the Project 1 day Thu 5/23/19 Thu 5/23/19
3.2 Define Project Objectives 1 day Fri 5/24/19 Fri 5/24/19
3.3 Determine Total Final Budget
for the Project 2 days Mon 5/27/19 Tue 5/28/19
3.4 Determine Schedule for the
Project 2 days Wed 5/29/19 Thu 5/30/19
3.5 Assess Risks Associated with
the Project 3 days Fri 5/31/19 Tue 6/4/19
3.6 Prepare Mitigation Plan for
the Projects 4 days Wed 6/5/19 Mon 6/10/19
3.7 Prepare Quality Standard for
the Project 2 days Tue 6/11/19 Wed 6/12/19
3.8 Procure Budget for the
Project 2 days Thu 6/13/19 Fri 6/14/19
3.9 Contact Procurement
Department for Resources 1 day Mon 6/17/19 Mon 6/17/19
3.10 Hire System Developers 3 days Tue 6/18/19 Thu 6/20/19
3.11 Proceed to the Project 0 days Thu 6/20/19 Thu 6/20/19

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4 Project Execution 76 days Fri 6/21/19 Fri 10/4/19
4.1 Resource Procurement 6 days Fri 6/21/19 Fri 6/28/19
4.1.1 Purchase Necessary
Hardware 4 days Fri 6/21/19 Wed 6/26/19
4.1.2 Purchase Necessary
Software 2 days Thu 6/27/19 Fri 6/28/19
4.2 System Architecture
Development 40 days Mon 7/1/19 Fri 8/23/19
4.2.1 Develop System
Architecture Prototype 10 days Mon 7/1/19 Fri 7/12/19
4.2.2 Integrate System Functions 10 days Mon 7/15/19 Fri 7/26/19
4.2.3 Initial Testing of the System 5 days Mon 7/29/19 Fri 8/2/19
4.2.4 Develop Final System
Architecture 15 days Mon 8/5/19 Fri 8/23/19
4.3 Website Development 45 days Mon 7/1/19 Fri 8/30/19
4.3.1 Design Website for City
Towers 15 days Mon 7/1/19 Fri 7/19/19
4.3.2 Design Website Interface 5 days Mon 7/22/19 Fri 7/26/19
4.3.3 Integrate Website Features 5 days Mon 7/29/19 Fri 8/2/19
4.3.4 Coding 10 days Mon 8/5/19 Fri 8/16/19
4.3.5 Design and Development
Business Portal 10 days Mon 8/19/19 Fri 8/30/19
4.4 Communication System
Installation 12 days Mon 7/1/19 Tue 7/16/19
4.4.1 Install IP Phones 5 days Mon 7/1/19 Fri 7/5/19
4.4.2 Develop Communication
Network 2 days Mon 7/8/19 Tue 7/9/19
4.4.3 Integrate Internal Chat
System in the Employee and
5 days Wed 7/10/19 Tue 7/16/19

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Management Operation Portals
4.5 System Testing 25 days Mon 9/2/19 Fri 10/4/19
4.5.1 Test the Entire System 10 days Mon 9/2/19 Fri 9/13/19
4.5.2 Remove Bugs 5 days Mon 9/16/19 Fri 9/20/19
4.5.3 Address Issues 5 days Mon 9/23/19 Fri 9/27/19
4.5.4 Review the Working of the
System 5 days Mon 9/30/19 Fri 10/4/19
4.5.5 System Handover 0 days Fri 10/4/19 Fri 10/4/19
5 Project Review and Closing 10 days Mon 10/7/19 Fri 10/18/19
5.1 Review the Entire Project 4 days Mon 10/7/19 Thu 10/10/19
5.2 Submit Project Report
Document 4 days Fri 10/11/19 Wed 10/16/19
5.3 Make All Remaining
Payments 2 days Thu 10/17/19 Fri 10/18/19
5.4 Stakeholder Sign Off and
Closing 0 days Fri 10/18/19 Fri 10/18/19
2.5 Required Personnel and Necessary Skills
The list of required personnel, their rates for work and required skill sets are shown in the
following table.
Resource Name Std. Rate Required Skill Set
Project Manager $200.00/hr Expertise in managing and controlling a project
Finance Manager $150.00/hr
Expertise in managing large volumes of budget allocated
for a project

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IT Supervisor $150.00/hr Strong knowledge in IT design and fault identification
Procurement Manager $85.00/hr Negotiation skills with reliable vendors
HR Manager $125.00/hr Good recruitment skills
System Designer $165.00/hr
Strong technical knowledge of system design and
architecture
Website Developer $145.00/hr Strong technical knowledge of website development
Technical Specialist $85.00/hr Technical knowledge of device installation
Tester $90.00/hr
Technical knowledge of system fault identification and
testing
2.6 Project Budget
The overall project budget as estimated is shown in the following table.
WBS Task Name Resource Names Cost
0
Development of IT and
Communication Infrastructure for
City Towers
$342,840.00
[TOTAL
BUDGET]
1 Initial Discussions and Project
Proposal $51,600.00
1.1 Discussion with City Towers
Authority Regarding the Project
IT Supervisor, Project
Manager $14,000.00
1.2 Outline the Requirements of the
Project
IT Supervisor, Project
Manager $5,600.00

13PROJECT MANAGEMENT
1.3 Create a List of IT Specifications for
City Towers
IT Supervisor, Project
Manager $5,600.00
1.4 Develop Project Proposal IT Supervisor, Project
Manager $14,000.00
1.5 Submit Project Proposal to Authority IT Supervisor, Project
Manager $2,800.00
1.6 Receive Approval on the Proposal IT Supervisor, Project
Manager $5,600.00
1.7 Discuss Project Budget
IT Supervisor, Project
Manager, Finance
Manager
$4,000.00
1.8 Finalize the Project $0.00
2 Project Preparations $35,800.00
2.1 Develop a Project Management Team Project Manager $8,000.00
2.2 Appoint Stakeholders in the Team HR Manager $1,000.00
2.3 Define Roles within the Team Project Manager $1,600.00
2.4 Call Team Meeting Regarding the
Project
IT Supervisor, Project
Manager $2,800.00
2.5 Specify All Requirements of the
Project
IT Supervisor, Project
Manager $2,800.00
2.6 Prepare a List of Hardware to be
Purchased
IT Supervisor, Project
Manager $5,600.00
2.7 Prepare List of Software to be
Purchased
IT Supervisor, Project
Manager $5,600.00
2.8 Prepare Infrastructure Design for the
City Towers IT IT Supervisor $6,000.00
2.9 Validate the Design IT Supervisor $2,400.00
2.10 Receive Approval for the Design $0.00
3 Project Initiation $47,800.00
3.1 Define Scope of the Project IT Supervisor, Project $2,800.00

14PROJECT MANAGEMENT
Manager
3.2 Define Project Objectives IT Supervisor, Project
Manager $2,800.00
3.3 Determine Total Final Budget for the
Project
Finance Manager, IT
Supervisor $4,800.00
3.4 Determine Schedule for the Project IT Supervisor, Project
Manager $5,600.00
3.5 Assess Risks Associated with the
Project
IT Supervisor, Project
Manager $8,400.00
3.6 Prepare Mitigation Plan for the
Projects
IT Supervisor, Project
Manager $11,200.00
3.7 Prepare Quality Standard for the
Project
IT Supervisor, Project
Manager $5,600.00
3.8 Procure Budget for the Project Finance Manager $2,400.00
3.9 Contact Procurement Department for
Resources IT Supervisor $1,200.00
3.10 Hire System Developers HR Manager $3,000.00
3.11 Proceed to the Project $0.00
4 Project Execution $180,240.00
4.1 Resource Procurement $49,080.00
4.1.1 Purchase Necessary Hardware Procurement Manager,
Hardware Costs[1] $32,720.00
4.1.2 Purchase Necessary Software Procurement Manager,
Software Cost[1] $16,360.00
4.2 System Architecture Development $52,800.00
4.2.1 Develop System Architecture
Prototype System Designer $13,200.00
4.2.2 Integrate System Functions System Designer $13,200.00
4.2.3 Initial Testing of the System System Designer $6,600.00

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4.2.4 Develop Final System Architecture System Designer $19,800.00
4.3 Website Development $52,200.00
4.3.1 Design Website for City Towers Website Developer $17,400.00
4.3.2 Design Website Interface Website Developer $5,800.00
4.3.3 Integrate Website Features Website Developer $5,800.00
4.3.4 Coding Website Developer $11,600.00
4.3.5 Design and Development Business
Portal Website Developer $11,600.00
4.4 Communication System Installation $8,160.00
4.4.1 Install IP Phones Technical Specialist $3,400.00
4.4.2 Develop Communication Network Technical Specialist $1,360.00
4.4.3
Integrate Internal Chat System in
the Employee and Management
Operation Portals
Technical Specialist $3,400.00
4.5 System Testing $18,000.00
4.5.1 Test the Entire System Tester $7,200.00
4.5.2 Remove Bugs Tester $3,600.00
4.5.3 Address Issues Tester $3,600.00
4.5.4 Review the Working of the System Tester $3,600.00
4.5.5 System Handover $0.00
5 Project Review and Closing $27,400.00
5.1 Review the Entire Project Project Manager $6,400.00
5.2 Submit Project Report Document
System Designer,
Tester, Website
Developer
$12,800.00
5.3 Make All Remaining Payments Additional Costs[1],
Project Manager $8,200.00

16PROJECT MANAGEMENT
5.4 Stakeholder Sign Off and Closing $0.00
2.7 Administration and Control Problems
Due to the scale of the project, it is expected that there might be administration and
control problems during the execution of the project. The project has only one project manager
who has only management expertise and no technical expertise to supervise the progress of an IT
project. Furthermore, during the execution phase, three different activities will be conducted by
three different team members of the project. Thus, it will be impossible for one person to
supervise, monitor and control the entire project.
In order to solve this problem, an IT supervisor will need to be hired for the project. The
role of the IT supervisor will be to supervise, monitor and control the IT related activities during
the project. He will also need to report to the project manager on a regular basis regarding the
progress of the project manager.
2.8 Conclusion
Finally, it can be concluded that under best conditions and with availability of necessary
resources and manpower, this project can completed within an estimated 145 working days.
Furthermore, the project requires a budget of £350,000 that will cover all the expenses including
wages, resources and other additional costs.

17PROJECT MANAGEMENT
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Appendices
Appendix 1: WBS of the City Towers Project
Figure 2: Work Breakdown Structure of the Project
(Source: Created by Author)

20PROJECT MANAGEMENT
Appendix 2: Gantt Chart of the City Towers Project
Figure 3: Gantt Chart of the Project
(Source: Created by Author)