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[PDF] Managing Quality in Health and Social Care Services

   

Added on  2021-01-02

2 Pages2336 Words487 Views
Perspectives of stakeholder regarding quality in health and socialThe stakeholders of an organisation are those people who plays an important role in actions,objectives, policies and targets. It include staff members, clients and investors along with getaffected by profit or loss of the business. Moreover, it is necessary for every health care institutionto put efforts for increasing quality of health care services and its stakeholders also connected withthe decision for the same. In case of NHS Hospital, they also have certain stakeholders havingsignificant roles in boosting up effectiveness of medical services in health and social care are givenbelow - Employees – The employees of given health organisation involve overall nurses, doctors,ward boys, specialists, psychiatrists, surgeons and other staff members which are considered asstakeholders. They have practical knowledge of every activity and have capability to analyserelevant threats as well as improve effectiveness of medication procedures. Thus, employees canprovide suggestions in order to manage patient record and provide treatment in proper manner forincreasing quality of all services. Moreover, recommendations of staff regarding quality of servicesto improve them which facilitate to solve problems faced by Alicia Richman.Shareholders – The people who purchase shares of busines organsation in order to gainbetter profit share from overall profitability of the same. They can provide recommnedations toapply new technologies and software in operations which facilitate to achieve effective outputs inappropriate manner. It will provide support to improve quality of services andboost up profiots ofbusiness.The importance of managing quality in Great Britain in health and social careCustomers – This can be described as patients of hospital who visit there to get an appropriatediagnosis to remove disease and spend their lives comfortably. It is important for management tobuild up more effective as well as efficient care facilities in order improve patient experience bybetter quality of facilities. In context of NHS Hospital, they can take feedbacks from their clientsto evaluate their threats which is helpful to take desired actions for reducing the same in order toboost up quality of services. Additionally, the complaints of Alicia Richman help management ofhospital to focus on important areas which provide support to improve medical services.Government agency - This can be described as governmnet authorities who plays an importantrole in improving quality of health services. They provide certain codes of practices, benchmarksand guidelines to health care organsation to follow thme in accurate way. Moreover, it willfacilitate to increase efectivenes of clinical practices of NHS hospital and solve issues of patinetslike Alicia Richman for making her cure from cancer appropritely.Investors – The investors can increase their amount of investment and advice management ofhospital to improve their services along with removing threats of the same. It will providesupport to improve overall facilities for admitted patients and medication services which reducerisk of mistakes along with increasing. The NHS hospital can involve investors in their

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