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Managing Quality in Hospitality Tourism & Events Assignment

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Added on  2020-10-05

Managing Quality in Hospitality Tourism & Events Assignment

   Added on 2020-10-05

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Managing Quality inHospitality Tourism & Events
Managing Quality in Hospitality Tourism & Events Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11) Problems currently experienced through Airbnb....................................................................1TASK 2............................................................................................................................................32) Airbnb has competencies and capabilities to improve quality...............................................3TASK 3............................................................................................................................................53) Impact of techniques on Airbnb in context to effective quality management........................5CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
Managing Quality in Hospitality Tourism & Events Assignment_2
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INTRODUCTIONHospitality, events and tourism are those industries which contribute towards an economyof country. The government of United Kingdom country invests more towards more for makeimprovement in the tourist destination. In United Kingdom, there are large number of hotelswhich give better hospitality services to visitors of different countries in an effective orsignificant manner (Bowdin and et. al., 2012). This report is based on Airbnb which main focusis on improving quality. This firm operates online marketing as well as hospitality services to thepeople on rent or lease for short time lodging. Under this report mentions about the issues whichfaced through Airbnb organisation. An impact of different techniques on Airbnb of deliveringeffective as well as consistent quality management will also be discussed in given report.TASK 11) Problems currently experienced through AirbnbAirbnb is a private organisation and it operate its business in online market place and alsohospitality services for large number of people. It provides rent or lease short term lodginginvolving apartments, hotel rooms, holiday cottages, homestays in order to participate experienceconcerned with the tourism like for an instance walking tours and also book hotels in advance.This firm conduct its business in more than 191 countries and also facilitate the 260 millioncheck- ins. This organisation is more familiar but also face many challenges as well ascomplexities. In addition to this, Airbab organisation certainly splash in travel sector and alsobased in recent financing and its worth is $30 billion. After series of guidance and literation fromthe incubators, Airbnb business firm developed frequently through emphasizing in order to oddertravel accommodations given local experience and authentic which were differentiated as well asunique from model and hotel (Chen and Chen, 2010). The main problem is that consumers donot like this firm because it does not provide travelling services, transportation facilities andclean rooms to people. In addition to this, there are some problems or challenges faced throughAirbnb given below as above:Regulatory challenges- These types of problems faced through Airbnb organisationgenerally in symbolic, key and large cities of the New york and San Francisco. In this, housingare affordable minimum and several are complaining that the host of Airbnb developing rentwhich is less affordable. It is necessary that if firm conduct its business in to the other countries,1
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