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Managing Quality Risks and Cost in Health Care: A Case Study

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Added on  2019-10-01

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Managing Quality Risks and Cost in Health Care Running Head: Managing Quality Risks and Cost in Health Care Assessment Task 2: Developing Value in Health Care Assessment Task 2: Developing Value in Health Care Contents Executive summary: 2 Introduction: 2 Background/historical context for the report: 2 Specific objectives: 2 Methods: 3 Case study/historical analysis: 3 Results: 3 The Cleveland Clinic’s approach: 3 Three options from that approach recommended for application in a NSW hospital: 4 Potential implementation barriers and facilitators: 5
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Running Head: Managing Quality Risks and Cost in Health CareAssessment Task 2:Developing Value in HealthCare
Managing Quality Risks and Cost in Health Care: A Case Study_1
Managing Quality Risks and Cost in Health CareContentsExecutive summary:...................................................................................................................2Introduction:...............................................................................................................................2Background/historical context for the report:........................................................................2Specific objectives:................................................................................................................2Methods:.....................................................................................................................................3Case study/historical analysis:...............................................................................................3Results:.......................................................................................................................................3The Cleveland Clinic’s approach:..........................................................................................3Three options from that approach recommended for application in a NSW hospital:...........4Potential implementation barriers and facilitators:................................................................5Discussion:.................................................................................................................................6Key issues emerging from the results:...................................................................................6Limitations of the report and findings:...................................................................................6Conclusions and recommendations:...........................................................................................6References:.................................................................................................................................81
Managing Quality Risks and Cost in Health Care: A Case Study_2
Managing Quality Risks and Cost in Health CareExecutive summary:This report elicits a modern framework of healthcare service delivery that is known as the value-based healthcare service delivery being observed at the Cleveland Clinic in the US. An analysis has been conducted during a study tour on the operations of the healthcare establishment in order to gather key inputs regarding the service framework observed by the reputed clinic and the results that are visible in terms of the customer satisfaction, growth, profitability and sustainability. The main purpose was to implement a more advanced healthcare delivery framework at a hospital in New South Wales such that a holistic improvement in the service delivery and patient satisfaction might be achieved by the clinic by following the footsteps of the Cleveland Clinic.Introduction:Background/historical context for the report:The purpose of this report was to evaluate the healthcare delivery framework observed at the Cleveland Clinic in the US and determine the pros and cons of the service delivery framework that was being observed at the clinic. The management of the hospital at New South Wales wishes to implement a more advanced and logical model of health service delivery in order to offer better services to the patients and enhance the customer satisfaction manifold. Specific objectives:The specific objectives behind the preparation of this report were as follows:To determine the healthcare model being observed at the Cleveland Clinic in US and find out its advantages and disadvantages.To evaluate the value-based healthcare service delivery model in-depth.To find out the effect of the value-based healthcare service delivery on patient satisfaction.To propose the implementation of the value-based healthcare service delivery to the management of the NSW hospital.To successfully resolve the resistance that might emerge from the change management strategy.2
Managing Quality Risks and Cost in Health Care: A Case Study_3

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