Managing Self and Others Assignment (pdf)

MANAGING SELF AND
OTHERS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Q1. a) Explain own SWOT, Personal development Plan and Personal Skill audit....................3
Q1. b) Assesses how strategies for skills development and lifelong learning may enable career
development for you and your team colleagues..........................................................................7
Q2. a) Explain importance of Effective performance management in developing the employee
in the organisation.....................................................................................................................10
Q2. b) How does effective performance has helped in evolving own work.............................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Managing self and other in the organisation is very necessary as the performance of the
organisation is wholly depends on the performance employees report shows about my skill as I
am the employee of the Asda. This report highlights the own report in the form of SWOT
Analysis, Personal Development Plan and personal skill audit which shows all the aspect related
to me in the organisation and also what will require overcoming my problem. Further these
report goes on to explain the strategy which will help me in improving the skill development of
mine and whole team. Further these report goes in to explain the different effective management
theory and models which helps in improving the performance of the employee in the
organisation and in the end it explains about the strategy of effective management which helps
the individual in effective work and team.
MAIN BODY
Q1. a) Explain own SWOT, Personal development Plan and Personal Skill audit
SWOT
Strength
Creativity and innovation are the two big strength of mine as I always look to do things
differently by thinking different way to complete the task or activity which help me in evolving
my creativity and innovation level and it also helps me in seeing all the aspect of the task and
also increases the efficiency level of mine.
Active mind and body is also one of my strong point as due to proper physical exercise and
proper learning about the task has helped me in keeping my body and mind both in active status
which helps me in understanding the situation very comfortably and also help me in responding
to the situation very quickly (Hillson and Murray-Webster 2017).
Weaknesses
Communication skill is one of the biggest weaknesses of mine as I always find it difficult to
transfer my views or innovative idea to my colleague which sometimes proves difficult for me
and my team to understand the situation in the right dilemma and also hampers my work which
result in creation of the stress.
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Coordination skill is the another weakness of mine due to improper communication between me
and colleague affects the coordination skill of mine with my colleague in the team and as a result
sometime I have to face the issue of hampering the work of my co ordinate which eventually
creates the stress on me to complete the task
Team work as I found it difficult to communicate and coordinate with other in team it eventually
affects the team work skill of mine as these two are the main skill require for a person to work in
a team dynamic.
Opportunity
I have an opportunity to increase mine strategic networking as I am looking to attend the seminar
and conference which includes training also as strategic networking will help me in overcoming
the future problem and increasing my efficiency.
I also have the opportunity to increase my skill as I will be getting the new responsibility and
roles as my senior are going on a holiday for the few weeks.
Threats
Some of my colleague in the team are doing well to have a promotion which are proving
competitor to me as they are the biggest threat to me in the working (Ent, Baumeister and Tice,
2015).
Due to heavy work load in the organization I am not getting the time to think about the
innovative and creativity idea which eventually hurting the creativity skill of mine and proving
threat for me.
Stress
As explained earlier that heavy work load in the organization has hampering my skills but at the
same time it also creates the stress at the time I am not able to complete task and it is the biggest
region of stress creation for me.
As there are three type of stress diseases Acute stress, Short term effect of acute stress and
Episodic acute stress, out of this three diseases I am suffering from Acute stress as the stress
which is occurred due to the current event which is occurred.
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I have used many strategies to overcome the stress some common one are I used to manage the
work by dividing the same on the time basis. I have also tried to improve my concentration
power so that I am able to manage my work on time.
PERSONAL SKILL AUDIT
It is the report which shows the summary of all the skill which an individual is having and also
shows the skill which is required by to adapt.
Requires learning Not totally sure Confident about it
TIME AND SELF MANAGEMENT
Able to complete the task in prescribed time period.
Has way to overcome the problem in difficult task time.
Proper maintaining of calendar for scheduling the meeting or attending the
conference.
Timely arrival for appointments and meetings.
Has knowledge of time-wasting and tries to avoid that.
CRITICAL THINKING AND PROBLEM SOLVING
Uses different way and thoughts to solve the problem which are faced in the
task.
Good evaluation power, so that able to evaluate the decision and find out the
best from that.
Ability to solve the tough and complex problem.
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Ability to work effectively in team to solve the problem
ORAL COMMUNICATION
Able to value the suggestion of other in the team dynamic irrespective of mine
thoughts.
Ability to keep mine thoughts in front of the team in the team or group
discussion.
Able to question employee after their point of view is explained.
Confident in communicating thoughts to other in the organisation
WRITTEN COMMUNICATION
Has the ability to communicate the thoughts by the way of good writing skill.
Ability to convert the notes from the presentation present.
Ability to write in appropriate style for my subject.
Confident about the good command over the Grammer in the writing.
Ability to avoid the copy of the data by referring it.
Able to make an effective report or assignment by the help of the efficient
writing skill.
INFORMATION LITERACY: READING
Ability to source the data from different source to collect the effective
information for the organisation
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Understanding and evaluating the information which was collected from the
source before implementing further step.
Able to simplify the notes and information which was tough to understand.
NUMERACY
Ability to make the numeric data which is easy to interoperate.
Able to interoperate the graph, index and picture to collect the information.
PERSONAL DEVELOPMENT PLAN
It is the plan which shows how an individual can improve the weaknesses which individual is
having.
Skills to be
improve
Strategy Resources Time Outcome
To develop
Communication
Need to read a lot
of books, journal
and BBC news. I
need to join
communication
classes and also
require
participating in
the formal and
informal meeting
in the
organisation with
the colleague and
try to get
Books,
Newspaper and
relevant data
(Robinson, 2017).
12 Month It has helped in
improving my
communication
skill which has
eventually helps
me in discussing
the problem with
my colleague
which helps me in
completing the
task on time.
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feedback from
tutor and
colleague about
how to finish the
work on time.
To improve
Coordination skill
I need to work
with my
colleague and try
to trust them and
also require
hearing the point
of view and
thoughts of them.
Believe and
emotion.
12 Month I will require
Further step to
improve that as I
am not able to
still trust my
colleague works
and thoughts
which sometimes
creates the burden
on me to
complete the task.
To improve Team
work
I need to
encourage the
Socialising and
encouraging the
good work and
build trust.
Task completing
resources.
Ongoing process It has improved
my team work.
Formal strategy: It is a learning style in which goal is described in the starting only. IN my case
also I have set the goal for learning the skills in 12 months.
Informal strategy: It is the one in which goal are not described This is ongoing process.
As per the Herzberg motivational theory getting success is the motivational factor for me to
achieve the goal.
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Q1. b) Assesses how strategies for skills development and lifelong learning may enable career
development for you and your team colleagues.
Career development is a series of activities to develop one's career. It usually involves
training of new skills, moving to higher job profiles, switching organizations or stating one's own
business. Strategic career planning is essential for career development as it helps to remain
focused. It helps to face any challenge along with personal growth. Career development means
self assessment, career awareness, goal setting, skill training and performing it.
In an organization career development is necessary for an individual to manage their career
within and between organizations. It is beneficial for employees as it increases awareness and
develop professional skills, improves retention, motivation and help them to grow.
For individual growth career development helps to set goals and expectations for
yourself. Any individual without a vision in life not only fails to deliver but get lost in the crowd.
It makes an individual confident and professionally mature (Ashkanasy, Zerbe and Hartel, 2016).
Following are the strategies used for career development:
guidelines from senior/ mentor
career workshops
classes and training sessions
Guidelines from senior/ mentor: It is a one-to-one relationship between a mentor (more
experienced) and an individual (less experienced). It is beneficial for career development as an
individual is constantly guided by mentor. It is about motivating and empowering the person to
identify their own issues and goals, and helping them to resolve those issues.
It is useful for personal development, if mentor is a close friend or colleague, it is an
advantage as mentor may guide in career development by sharing knowledge, experience and
new perspective from someone who may not interact on regular basis. Mentor can give honest
feedback to improve in areas where an individual is not skilled, helps in professional growth.
Mentor can also open good professional network for an individual to connect with the
organizations and get a chance to work for them. Mentor can find mistakes from past experience
and provide inspiration and motivation for the journey ahead. Learning from mentor's expertise
can develop some skills that are relevant in the field and help in career ahead. Mentoring helps
individual in increasing self confidence, learn to take better control of his career, teaches how to
accept negative feedback. Individual develop interpersonal relationship skills, learn better
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communication skills. Mentor can identify issues of individuals and rectify them and enhance
them to stay in organization for longer period of time.
It is beneficial for employees of an organization to build relationship between junior and
senior colleagues in various department. A mentor from different department that I would like to
explore is a great way to gain knowledge and introduce myself to other opportunities. A mentor
can provide coaching, friendship and role-model to the younger. Mentoring is used to find out
opportunities both inside and outside the organization. Mentor chosen from an organization
helps employees to better understand the workplace and environment (Schmeichel and Vohs,
2018). Mentor provides continue education to the employees so that they show interest in the
latest development in their field improve their skills according to change in technology. It
provides lifelong learning to employees and keep them motivated and retained for longer time.
By providing correct guidelines, it helps to boost earning potential and increase performance of
employees. Continuous education also provide an overview to employee about their current skill
set and they recognize that their organization is willing to invest in them.
Career workshops: It is led by an expert who focuses on career development. Aim of this
workshop is to provide individual space to reflect their career goals, future expectations.
Workshops and seminars are a great way to expose an individual or employee of an organization
to new subject matter. It provides networking opportunities.
It is beneficial for an individual to improve communication skills, gaining expert
knowledge, networking with others, problem solving skills, purpose driven, having a growth
mindset, life-long learner, inspiring leader, great listener, to be more optimistic, learn about new
technologies, and renewing motivation and confidence. These workshops are usually range in
duration from just few hours or one to two days. It helps individuals to take more personal
responsibility for their career path, to identify, implement and ultimately achieve career goals.
For an individual who want to start his/her career these workshops can help them to identify
resume style, best highlights skills, experiences and develop the ability to format a targeted
resume for specific position (Butler and Wilson, 2015). It also helps to improve or update
existing knowledge and skills or develop new skills. Workshops changes the way of thinking and
provide a unique convergence of networking, learning and helps to grow and challenge yourself.
Workshops inspire many individuals who see the world with positivity and helps them select
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career that is suitable to their lifestyle, preference, family environment and scope of self
development etc.
It is beneficial for employees working in the organization to focus on setting personal
professional goals. Workshops provide staff development which sharpens professional skills and
learning about the development in the fields. If organization is starting something new or new
concept, conducting workshops is the best way to introduce these in short time and get people
ready for change. Workshops increases job satisfaction, enhances employee commitment and
loyalty toward the organization. It improves employee's performance on the job by finding
potential abilities to increase turnover. It helps organization to identify the employees who can
be promoted internally. Workshops helps to protect interest of employees and keep them up to
date. Workshops assist in identifying and developing the resources that an employee will need to
reach the goals. It boost employee engagement and productivity in day-to-day work.
Classes and training sessions: Training and development are ongoing effort that are made
within the organization to improve performance of employees through educational methods. It is
an description of resources and activities which is used to guide employees of the organization
for a specific objective. There is a need to train every employee and individual to modify their
attitudes, skills and behavior to perform particular job (Clegg, Kornberger, and Pitsis, 2015).
Training sessions are beneficial for an individual to think big, get best of yourself,
improve communication skills, to be persuasive, specific and inspiring. Training helps to manage
time properly and make progress with less effort. Training provides individual ability to handle
difficult people and conflict situation with confidence. Training provide individual to increase
knowledge, strategies, technologies relevant to career.
Training provides employees learn and acquire new skills and self esteem to achieve ideal
job and maintaining better performance and contribution. Training received by employee's know
how to handle variety of work, it creates interest in job and reduces their chances of quitting. It
improves employees performance and satisfaction towards job. Training address employees
weakness which help employee to improve it.
Knowledge management technique is the another technique which can help the individual
in people to connect to people more effectively as it helps the individual in solving the problem
very effectively and also helps the individual in passing on the same to the other which helps
them in building the skill.
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Q2. a) Explain importance of Effective performance management in developing the employee in
the organisation.
Effective performance management always plays a crucial role in developing the people of the
organisation as the factor which are covered by the effective performance management theory
or models are very crucial in development of the employee or people. In general there are 3
theory or models which are used by the organisation namely they are 360 degree Feedback,
Management by objective and Collaborative working. Most used practices in the performance
management are as follows:
360 Degree feedback
It is the theory or practices which is generally used by all the company in which company used
to give feedback to the employee on the basis of the work done by them in the past few months.
Feedback includes negative and positive report about the work of employee. In the case of
Asda, manager at the store used to supervise the working of the employee in the organisation
and used to send them a Feedback letter as a soft or hard copy which is most suitable for the
manager. 360 Degree feedback theory is mainly used by the organisation to make employee
aware that their work is recognised by the organisation on timely basis, It also helps the
organisation to improve the performance of the employee as the feedback comes from many
sources it helps the employee to build a good relationship with different authority which helps
the employee in feeling comfortable and helps in improving the performance of the employee. It
helps the employee in finding out the opportunity to grow in the organisation as feedback helps
the employee in looking at the point at which they are lacking and can go on to improve the
same. In Asda also the feedback is given to the employee and also suggestion are given to them
about the weak links which are their in their performance, which helps the employee in looking
the threat and also sometimes training are given to the employee so that they can improve the
performance and for improving the higher performance these technique works (De Cremer and
Vandekerckhove, 2017).
Management by objective
It is the model or theory in which objective are well defined by the management by the way of
discussion between management and employee. In the case of the Asda also objective are well
decided by the organisation in the way of revenue and all the employee are provided the target
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which they have to achieve in the organisation, as this theory clarifies the work to be done in the
starting stage only it helps the employee in keeping clarity of mind of an employee which helps
them to improve their performance as it has been observed in the Asda that when employee
have the idea of what to do?, how to do? And till when to do? Then there is always
improvement in the employee performance. Management also gives the training to the
employee depending upon the objective which has been set and agreed by the management and
employee which helps the employee to evaluate and adapt new skills which eventually result in
high performance of the employee in the organisation. In this theory manager or management
also used to look at the performance of the employee and they try to evaluate the performance
by comparing the current situation with the standard objective which was set up and these help
the manager to known the deviation and uses different tools like motivation or uses different
leadership style which increase the performance of the employee. In Asda also leader uses the
situational leadership style which helps them to respond on the basis of requirement (Trevino
and Nelson, 2016).
Collaborative Working
Collaborative working is the way in which management used to force the subordinate to work
together to achieve the organisational goal these is the way in which management used to give a
good working environment to the employee to work in also tries to build a good trust and
relation between the employee as these will help them to understand each other better than in
the end they are the one who is responsible for the day to day working of the business, generally
it helps the employee in solving the problem very easily by discussing the problem with the
colleague in the organisation which improves the performance of the employee. At the same
time it also creates the séance of care in between the employee which helps the employee in
getting the help from the fallow colleague to complete the task which eventually increase the
efficiency of the work. In the case of Asda manager always look to build good working
environment by addressing the situation of the business at regular interval and also by
organising the informal meeting and by communicating the benefit of working together which
helps the employee understand the benefit of working together and which eventually increase
the performance. For example on every last day of the month in the Asda birthday is celebrated
of all the employee who had a birthday in previous month and all the employee are invited to
enjoy together (Butler and Wilson, 2015).
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Motivation to the Employee: It is the technique in which organization used to give the
different benefit to the employee such as satisfying the need of the employee in such a way that
employee feel motivated to work for the organization which eventually increase the
performance of the employee in organization. Generally motivation is given by linking the
reward with the performance of employee in organization. Herzberg motivational scheme also
promotes the same.
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Q2. b) How does effective performance has helped in evolving own work
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There are mainly 6 type of effective performance management strategy which are used by the
organisation to full fill the employee development needs. Some strategy which are used by the
Asda is as follows:
Proper Communication of the organisational goal
It is the strategy which explains that the clear goal should be communicate to the employee of
the organisation as clarity of mind helps the individual in understanding the role which is
required by the organisation and clarity of mind always keeps the conflict in the organisation
away and it eventually helps the company in reducing the individual difference. As explained in
the above question also that Asda also uses different tools and organise meeting to reduce the
difference between the employee and offer a good working environment.
Utilize Performance Management Software
It is the strategy in which software is used to evaluate and maintain the performance
management in the organisation. This is a strategy which is not used by all the organisation in
the world as these is somehow costly as compare to the other strategy but as in this strategy
different software are used the way of looking on the goal and objective used to change as there
are many ways which are showed in the software which eventually result in changing the
perception of the employee in the organisation. In the case of Asda, Asda generally does not
use this strategy in the organisation as implementing requires good and enough resources and
for the big firm like Asda it is difficult to implement on the large scale stores (Reid and
Ramarajan, 2016).
Offer Frequent Performance Feedback
Communicating goal will not enough for the organisation as this strategy says that company
should also provide the feedback to the employee regarding their performance as feedback
negative or positive both helps the employee in reviewing the performance and taking the
correct step to improve the performance in the organisation as explained in the above question
that feedback improves the performance and it also helps the organisation in changing the
behaviour of the employee according to their performance in the organisation. In the case of
Asda also management uses this strategy to change the behaviour of the employee as in the
organisation manager used to regularly sees the performance of the employee in the store.
Use Peer Reviews
This is the strategy which can not be applied in the organisation, it need to be taught to the
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employee in the organisation this is the strategy in which employee are taught to work together
and felling of care is build in them so that they can trust on each other and work efficiently in
the organisation, Sometime in this strategy employee used to appraise the fallow employee in
the organisation and also helps them to improve the performance if they face any problem. This
strategy helps the individual to build the attributes and the trust factor in between each which
eventually result in reducing the individual gapes between each other. In the case of Asda also,
this strategy is used as Asda educate and train the employee according to that only so that
employee are comfortable to work in the team dynamic in the organisation (Schmeichel and
Vohs, 2018).
Preemptive Management and Recognition
This is the strategy in which employee are offered rewards in the form of incentive or
promotion. This strategy is generally used by the organisation to increase the efficiency of the
employee by offering them attractive reward. In this strategy also clarity of the goal is well
defined and the employee are asked to increase their efficiency to achieve the goal and earn the
incentive. These helps the employee in increasing the motivation level of the employee in the
organisation. In the case of Asda also they use this strategy as it is the retailer grocery store
they used to give the reward to the extra ordinary performance on the basis of the target achieve
by them in the last couple of month.
Set Regular Meetings to Discuss Outcomes and Results
This is the strategy which focusses on conducting timely meeting in between the management
and the employee as these is the best way for the employee to understand the top management
decision in the organisation and this strategy also helps the employee to build a good
communication skill as in these meeting top management used to ask the employee about their
view and also ask the suggestion of the employee regarding the decision to be taken in the
organisation which eventually makes employee feel good in the organisation. In the case of
Asda , The management used to conduct the meeting but the involvement of the senior
authority is their in the meeting but all the discussion are there in between manager and
employee and manager than used to represent the employee in front of the senior authority
(Clegg, Kornberger, and Pitsis, 2015).
Belbin's model
This model states that every person has attitude to behave in a specific situation while working
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with others. It has found out that there are some clusters in these behaviours and it is easily
identifiable. 9 team role has been identified within the group i.e. shaper, implementer, finisher,
coordinator, team worker, resource investigator, monitor-evaluator, specialist and plants. These
role are important for an individual as they understand their own role within a team and manage
their strengths and weakness to improve and contribute in the team. ASDA company need to
use these model so that employees understand their strengths, overcome their weakness and
contribute in team in order to achieve goals.
Informal learning
it is different from formal learning as an individual learns from its experience or is self-
directed. It is done through socialization, play and acculturation. Most of the companies has
introduced informal learning by involving employees and managers in all activities, provide
training and mentorship sessions, creating a goal centred environment, by setting up a corporate
learning blog and engage employees in real world activities. ASDA also need to incorporate
informal learning so that employees develop themselves by getting knowledge from external
environment along with internal environment.
CONCLUSION
After going through above report it has been summarised that I have to work on the
communication skill as this is the primary issue which is developing the secondary issue like
coordination skill and team work and for removing it I need to work on my confidence level to
speak with someone else. Further these report also summarised that there are 3 type of theory or
model which are used by the organisation to effective management and which has helped the
organisation in improving the efficiency level of the employee in the organisation. Further these
report summarised that there are six type of effective management strategy which is used by the
organisation to increase the efficiency of the individual and the team.
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REFERENCES
Books and Journals
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Routledge.
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and structure. Routledge.
Clegg, S. R., Kornberger, M. and Pitsis, T., 2015.Managing and organizations: An introduction
to theory and practice. Sage.
Cunningham, I., 2017.The wisdom of strategic learning: The self managed learning solution.
Routledge.
De Cremer, D. and Vandekerckhove, W., 2017. Managing unethical behavior in organizations:
The need for a behavioral business ethics approach. Journal of Management &
Organization. 23(3). pp.437-455.
Denhardt, R. B. and et.al., 2018. Managing human behavior in public and nonprofit
organizations. CQ Press.
Ent, M. R., Baumeister, R. F. and Tice, D. M., 2015. Trait self-control and the avoidance of
temptation.Personality and Individual Differences.74.pp.12-15.
Furnham, A. and Treglown, L., 2017. Disenchantment: Managing Motivation and Demotivation
at Work. Bloomsbury Publishing.
Hillson, D. and Murray-Webster, R., 2017.Understanding and managing risk attitude.
Routledge.
Hoyt, C.L. and Murphy, S.E., 2016. Managing to clear the air: Stereotype threat, women, and
leadership.The Leadership Quarterly. 27(3).pp.387-399.
Reid, E. and Ramarajan, L., 2016. Managing the high intensity workplace. Harvard business
review. 94(6). pp.84-90.
Robinson, S. C., 2017. Self-disclosure and managing privacy: Implications for interpersonal and
online communication for consumers and marketers.Journal of Internet Commerce.
16(4).pp.385-404
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Schmeichel, B. J. and Vohs, K. D., 2018. Intellectual performance and ego depletion: Role of the
self in logical reasoning and other information processing. In Self-Regulation and Self-
Control.(pp. 318-347). Routledge.
Trevino, L. K. and Nelson, K. A., 2016.Managing business ethics: Straight talk about how to do
it right. John Wiley & Sons.
Yeung, D. Y., Fung, H. H. and Chan, D., 2015. Managing conflict at work: comparison between
younger and older managerial employees.International Journal of Conflict
Management.26(3).pp.342-364.
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