This report covers project planning, research methodology, and workplace transformation strategies. The case study is on Unilever, a British multinational corporation. The report includes findings from a questionnaire and recommendations for the company.
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Managing a successful business project 1
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Table of Contents Task 1- Research Overview............................................................................................................3 Part A- Project Planning.................................................................................................................3 Introduction............................................................................................................................3 Aim and Objectives................................................................................................................3 Project management plan......................................................................................................3 Work break down structure....................................................................................................5 Gantt chart..............................................................................................................................5 Part B- Conducting research...........................................................................................................7 Research methodology.......................................................................................................7 Task 2 Present findings...................................................................................................................9 Findings..................................................................................................................................9 Task 3 – Reflective practice..........................................................................................................14 References.....................................................................................................................................16 Books and Journals...............................................................................................................16 Appendix.......................................................................................................................................17 Project Logbook...................................................................................................................17 2
Task 1- Research Overview Part A- Project Planning Introduction It is essential for the organization to manage the constant transformation at the workplace so that constant changes can be brought. A proper plan must be made which can help in implementing such strategies which are unique and specific for the employees so that they can be retained (Nowak and Scanlan, 2021). For this report, the company is selected Unilever is an british Multinational corporation which produces consumer goods. According to this report, the topic are covers project management plan, Gantt Chart, Work Break Down structure, research methodwhichdescribedinreport.Inlastsection,recommendationandreflectionupon undertaking are also made within the report. Aim and Objectives Aim:“To determinethe transformation of The workplace in The digital age A case study on Unilever”. Objectives: To understand the meaning of Workplace transformation within any organisation. To analyse the variousWorkplace transformationstrategiesused by Unilever for attracting and retain their employees within the organisation. ToevaluatethechallengesfacedbyUnileverwhileimplementingWorkplace transformation strategies. Project management plan BasicDescription Aim and DeliverablesThe aim of report is to determinethe different talent management strategiesapplied by the companiesto attractand retain the employees. A case study on Unilever”. This topic is helpful for retaintalentwithinthesmallscalelogisticorganisationand achieveeffectivegrowthintheprofitabilityandproductivity (Mujtaba and Mubarik, 2021). TimeThis is considered as one of the important aspect of specific study 3
as it assist in attaining about research objectives within given time frame. It consists the importance for investigator towards set time for each and every activity. In context of present study, the data is collected in form of journals, articles and so which represent the quality of study is high. The time taken for the research project is 2 Months. QualityThis factor reflect about the quality as well as effectiveness of the information that is gathered by the researcher. Further more, it is important for research to collect data from relevant or authentic sources where it helps to maintaining high and proper quality within the study. CommunicationThis aspect is determines the resources and tools which assort for better communicating the data collected through investigation. Along with, activities which conducted through it. There are various methods which used by researcher to communicate such asverbal(Jooss,BurbachandRuë.,2021).Nonverbal communication are through E-mail, online messaging application to better communicate findings and other things to studyfor better associated through member within systematic manner. RiskIt is measured with every study which is associated through some kindofriskandresources,nothavingpropercoordination, miscommunication, funds and so on.Due to which research objectives not attained proper manner. ResourcesThis is a most essential part of every research activity as it helps to motivate researcher to better understanding the study in proper manner. It is important for every researcher to have a backup plan, as it help to dealing with issues and implement the solution in effective manner. 4
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Work break down structure It is a part of project management and system engineering is a deliverable oriented breakdown of a project into smaller components. A better work break down structure is the main key for deliverables of project management to better organise managerial sections (Mitosis and et.al., 2021). Gantt chart This structure is commonly assorted for graphical depiction of a specific project schedule. It is type of bar chart which showing the start and finishes dates of project's elements such resources, planning and dependencies. It helps to assess how long project must undertake for determine the resources are needed and plan in order to accomplish task (Tarique, 2021). 5
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Part B- Conducting research Research methodology Primary research:It is referred as a method for collecting data and gather new information in the nature. In addition to that, it will be helpful for analysing the situation and gain the appropriate knowledge for getting a valuable and reliable information. This method is self conducted, require a high amount of budget and work on the basic research questions. The researcherusingquantitativeresearchmethodologyhence,theoptedprimarymethodis questionnaire (Binnie and et.al., 2021). This is related to manage large scale data with an effective manner to consider the situation in an effective manner. Sampling:This is defined as the process for choosing an appropriate sample size from the large number of population. The two forms of sampling is probabilistic and non-probabilistic method. Here, the researcher use the probabilistic sampling method with the 30 respondents as the size of sampling. These respondents are the employees of the company and mainly the one who hold the specific position in the company. Secondary research:This is referred to the secondary approaches, which help in gathering data with the secondary sources. There are different type of sources such as books, journals, internet and online articles (Uzuner, 2021). All is related to manage systematic progress for considering different approaches to manage information on the topic of talent management and its need within the local or multinational organisation. Q.1. According to you, is it beneficial for organisations to align workplace with external environment changes? a) Yes b) No Q.2. According to your knowledge, what are the major external environment factors impacting the business? a) Social factors 7
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b) Environment factors c) Technological factors d) Political factors e) Economic factors f) Legal factors Q.3. According to you do social factors impact the business in prominent manner? a) Yes b) No Q.4. What are the major inclusions of social factor for Unilever? a) COVID-19 b) Community safety c) Needs and demands of customers d) Social mobility Q.5. What is the impact of social external factors on working environment of Unilever? a) Positive impact b) Negative impact c) Neutral Q.6. According to you, what type of effect caused by social factors in workplace of Unilever? a) Chaos and confusion in operations and functions b) Decrease in revenue as compared to past years c) Changes in rigid organisational policies d) Gaining strength against competitors Q.7. What are the benefits of workplace transformation for Unilever? a) Increased customer portfolio b) Enhanced profitability c) High employee retention d) Improve market prominence Q.8. What are the challenges faced by Unilever during workplace transformation? a) Resistance to change b) Budgetary issues c) Issues with organisational culture 8
d) Lack of training and support in respect of technology Q.9. According to you, does workplace transformation help Unilever to attain organisational objectives? a) Yes b) No Task 2 Present findings Findings Q.1. According to you, is it beneficial for organisations to align workplace with external environment changes? Frequency a) Yes10 b) No10 Interpretation –From the above graph it can be interpreted that there are 40 respondents out of them 30 said that it is beneficial for organization to focus over environmental changes that is connected to workplace and remaining 10 said no. Q.2. According to your knowledge, what are themajorexternalenvironmentfactors impacting the business? Frequency a) Social factors6 b) Environment factors5 c) Technological factors4 d) Political factors8 e) Economic factors7 f) Legal factors10 Interpretation –According to 10 respondents legal factor, 8 said political, 6 said social, 7 said economical, 5 said environmental and 4 said technological factor are considered in external 9
factor that directly affects businesses. This states to operate a business there is need to focus over external environment and government regulations that creates challenges. Q.3. According to you do social factors impact the business in prominent manner? Frequency a) Yes25 b) No15 Interpretation –In above analysis it can be interpreted that social factor is important aspects which is used by organizations to deliver products and services. As per 25 employees out of 40 stated that social factor has major impacts on business activities as it creates changes in culture and values of organization that creates challenges while running business. And rest of the 15 stated that it does not affects the organizational activities. Q.4. What are the major inclusions of social factor for Unilever? Frequency a) COVID-1915 b) Community safety10 c) Needs and demands of customers10 d) Social mobility5 Interpretation –As per above analysis 20 employees divided equally or in group of 10-10 said community safety and needs of customers are major inclusion for Unilever that needs to focus and formulate strategy to overcome issues. 15 employees said pandemic have also major inclusion where government has declared lockdown and business were closed for next updates that affected business. Moreover, remaining 5 said, social mobility is also social inclusion factor for selected organization that created challenges to run business. Q.5. What is the impact of social external factorsonworkingenvironmentof Unilever? Frequency a) Positive impact10 b) Negative impact25 10
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c) Neutral5 Interpretation –From the above analysis it has interpreted that as per 25 respondents under selected organization has said that social factor has negative impacts on organizational working such as lack of productivity, sales, and competitive barriers. 10 people stated that it has positive impact and remaining 5 said having neutral impacts on organizational working environment. Q.6. According to you, what type of effect causedbysocialfactorsinworkplaceof Unilever? Frequency a)Chaosandconfusioninoperationsand functions 10 b) Decrease in revenue as compared to past years 10 c) Changes in rigid organisational policies10 d) Gaining strength against competitors10 Interpretation –From the above 40 employees who is divided in group of 10-10 employees explained that Chaos and confusion in operations and functions, Decrease in revenue as compared to past years, Changes in rigid organisational policies, and Gaining strength against competitors are caused by social factors that directly affected the organizational working in changing environment. Q.7. What are the benefits of workplace transformation for Unilever? Frequency a) Increased customer portfolio10 b) Enhanced profitability10 c) High employee retention10 d) Improve market prominence10 11
Interpretation –From the above analysis, according to 10 employee’s transformation is helping to increase customer portfolio, 10 showcasing high employee retention, 10 describing it is beneficial for enhancing profitability and remaining 10 has said that it helps to improve market prominence by focusing over social aspects and applying in organization effectively. Q.8.Whatarethechallengesfacedby Unilever during workplace transformation? Frequency a) Resistance to change15 b) Budgetary issues15 c) Issues with organisational culture5 d) Lack of training and support in respect of technology 5 Interpretation –According to statement of 15 employees, Unilever faced resistance to change challenge, 15 said, it creates business issues that reduce organizational working. As per 5 respondents,workplacetransformationleadingtheissuewithorganizationalculture,and remaining 5 has explained that it has created challenge of lack of training and support in content to using new technology. Q.9.Accordingtoyou,doesworkplace transformationhelpUnilevertoattain organisational objectives? Frequency a) Yes38 b) No2 Interpretation– From the above it has interpreted that there are total 40 respondents out of them 38 said workplace transformation is beneficial for Unilever as it helps to attain the organizational objectives by managing changes and working. Remaining, 5 decline to this statement. 12
Summary From the above analysis it is concluded that the use of effective talent management strategies is very helpful and gained systematic challenges in appropriate manner. This would be helpful for make a challenging nature to work in the competitive environment.The use Workplace transformationstrategies in digital era are helpful for gaining knowledge about talent management and use appropriate technologies to attract more employees in the organisation. Unilever is a multinational company, and they are needed to adopt different strategies to gain Workplace transformationprocess in an effective ways (Chen, Lee and Ahlstrom, 2021).This will be helpful to overcome the challenges and gain competitive advantages in the market. Recommendations After completing the research on talent management, there are some specified process and suggestions which must be used by the Unilever company that deal with the issue of attracting talent and retain the employees for longer period of time. From the above case study, it is analysed that Unilever should provide appropriate career development courses or training session. As it will be helpful for the company to manage their new employees and gain productive performance for the growth within the market. This will be helpful for the growth of personal and professional development course and manage data to attract and retain the employees for longer period of time (Tomcikova, Svetozarovova and Coculova, 2021). Another recommendation for the company is to appreciate their employees for good performance in front of other staff members. Further, this techniques developed the positive motivation spirit and impact on the employees that directly or indirectly make an impact on organisation's performance and productivity. For the use of Unilever company, it is important to make clear goals, that should make the positive impact on the employees. It is analyse that while having clear goals make more effective approaches and retain the employees for the longer period of time. This is needed to manage systematic approaches for analysing the growth and achieve talented sources for managing employees in an effective manner. The company should follow the effective talent management tools, that will be helpful for them to retain their employees in an effective manner. Some of the tools are make effective strategic plan, executive coaching, leadership development and engagement of 13
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employees in every decision (Mokhtar, Seman and Jusoh, 2021). All of these are helpful for analysing the situation in systematic manner. Task 3 – Reflective practice In order to complete the reflective practices of the research, Gibbs model is used as this helps for make sense about the overall evaluation and situations at work. This is related to reflecting leading atmospheres and its six stages of exploring the experiences through their five main stages; description, feeling, evaluation, conclusion and action plan (Afshari and Hadian Nasab, 2021). Step 1 – Description This is the very first stage of the model and here I discussed the concepts about situations. I had completed a research on the talent management. As it is a case study, so I choose Microsoft for completion of my research project. The use of talent management and make appropriate strategies are helpful for considering different platform and make a systematic growth for the completion of research. I divided my task in two steps and then subdivided that part for the further completion. It make a successful appropriate challenges and concise with the different atmosphere to complete my research on time. Step 2 – Feelings In this stage an individual explore the feelings that they are experience during the completion of their project. Before starting the research, I realised that I have to do lots of work, research and developed major skills. I was quite happy and excited at the same time that gained the confidence in my personality for completing the project. During the project, I faced difficulties and manage the appropriate perspective for completion of project in an effective manner. For completing my research project I have developed different skills and knowledge that would be helpful for completing research on time with efficient ways. Step 3 – Evaluation This is third stage of the reflection, where an individual try to explore their feelings and give the honest and objective feedbacks on their evaluation. I analyse the different stages in my research some are good and some are bad. As I am very good in producing good quality of work whichincludetheauthenticity,individualperspectives,ethicalconsiderationfromthe respondents and many more. Further, I analyse that I am good in collecting primary data and communicate with others in an effective manner. Some things which are not goes in right way 14
are time management, not completed task on assumed basis and on time plan. But I tried to overcome these challenges and tried to achieve all the objectives in an effective manner. Step 4 – Conclusion In this section, an individual make a conclusion about the growth and issues faced during the research. From this report, I have learned different stages for completing task and initiate the process for understanding different challenges. This is related to work and make systematic changes to gain self identity and compare different strength and weaknesses for the research. I have gain different potentials and challenges that is helpful for ensuring the success and not attaining because of group think. All is basically helpful for managing appropriate ways and concluded the research and achieve objectives in an appropriate ways. Step 5 - Action plan This is the very last stage, that include the action plan for overcoming the challenges faced in the evaluation stage. I divided all my task into smaller parts and make appropriate changes in the significant manner. Further, I tried to achieve all my objectives in the setting time period. But during the research I face difficulties related to time management and controlling major for the success. I change my data collection process through offline to online due to covid-19. Further, I change my time management plan in an appropriate ways and considered all the activities in significant ways. 15
References Books and Journals Afshari, L. and Hadian Nasab, A., 2021. Enhancing organizational learning capability through managingtalent:mediationeffectofintellectualcapital.HumanResource Development International, 24(1), pp.48-64. Binnie,V.,LeBrocque,R.,Jessup,M.andJohnston,A.N.,2021.Illustratinganovel methodology and paradigm applied to Emergency Department research.Journal of Advanced Nursing. Chen, S.Y., Lee, A.Y.P. and Ahlstrom, D., 2021. Strategic talent management systems and employee behaviors: the mediating effect of calling.Asia Pacific Journal of Human Resources, 59(1), pp.84-108. Jooss,S.T.E.F.A.N.,Burbach,R.A.L.F.andRuël,H.U.U.B.,2021.Talentmanagement innovations in the international hospitality industry.Bingley, UK: Emerald Publishing Limited. Ahead-of-print. Makarewicz, D.A., 2021.Project of a talent management program for a logistics company (Doctoral dissertation, Katedra Systemów Zarządzania). Mitosis, K.D., Lamnisos, D. and Talias, M.A., 2021. Talent management in healthcare: A systematic qualitative review.Sustainability, 13(8), p.4469. Mokhtar,N.,Seman,N.A.A.andJusoh,N.A.Q.,2021.HumanResourcesManagement Practices and Graduate Employability from the Perspectives of Management.Research in Management of Technology and Business, 2(1), pp.1484-1496. Mujtaba, M. and Mubarik, M.S., 2021. Talent management and organizational sustainability: role of sustainable behaviour.International Journal of Organizational Analysis. Nowak, H.E. and Scanlan, J.M., 2021, March. Strategy to stay ahead of the curve: A concept analysis of talent management. InNursing Forum. Tarique, I., 2021. Talent Management: An Introduction. InThe Routledge Companion to Talent Management(pp. 1-6). Routledge. Tomcikova, L., Svetozarovova, N. and Coculova, J., 2021. Challenges and priorities in talent management during the global pandemic caused by COVID–19. Uzuner, A., 2021. Choosing your methodology to answer your question. InHow To Do Primary Care Educational Research(pp. 65-70). CRC Press. Online Andre.,(2021).6challengesoftalentmanagement.[Online].Availablethrough: <https://babington.co.uk/blog/leadership-management/6-challenges-of-talent- management/>. {Last accessed on 15thSeptember 2021} Malmstorm.H.,(2021).10talentmanagementstrategies.[Online].Available through:<https://www.edapp.com/blog/10-talent-management-strategies/>.{Last accessed on 15thSeptember 2021} Momtazian. M., (2021).What is Talent Management and Why is It Important?. [Online]. Availablethrough:<https://expert360.com/resources/articles/talent-management- important>. {Last accessed on 15thSeptember 2021} 16
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Appendix Project Logbook Name: Project title:“To determine the different talent management strategies applied by the companies to attract and retain the employees. A case study on Microsoft”. Date: Updateonweeklyresearch/tasks achieved What have you completed? Did you fulfil task requirements? Are you on track and within deadlines set? Did you need to make any changes to your project management plan? Ihavecompletedeffectiveanalysisoftalent managementstrategiesusedbyMicrosoftto attract and retain employees. Yes Yes No Any risks and/or issues identified? Did you identify risks/issues with a lack of skills required for undertaking research/tasks? Didyouidentifyanyadditional risks/issues that have an impact on the Ihavefacedissuesrelatedtothetime management and availability of the resources. No 17
project management plan? Problems encountered What barriers did you face? How did you overcome them? Time administration and process for analysing primary data is the recent barriers face by the researcher. I tried to work smart and hard to analyse the challenges before the completion and overcome them. New ideas and change of project direction To change the primary data collection process for completing research on effective manner. What have I learnt about myself this week? How did I feel when I had to deal with tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I contribute? When I was dealing with the problems, it enhance my skills and developed specified knowledge for thegrowthofprofessionalandpersonal development. Yes Ihaveperformedveryeffectivelyandgain differentskillswhicharebeneficialfor considering the success. I contributed in collecting primary data, managing secondary sources and interpret on the collection of primary and secondary data. 18
What can I improve on next week? How might this learning apply in the future? Icanimprovemyworkbyenhancingskills, managing data and make systematic progress for themajorchallengescompletioninanalysing process and drawn an effective recommendation. This learning is helpful for analysing idea and the growth of professional development. Tasks planned for next week Which tasks are priority? Have you set aside sufficient time for completion? Data collection and interpretation Yes Projectplanstatustodate(on, ahead, behind): On time Supervisor comments to address: Name: 19