Equality and Diversity in the Workplace: A Study on Tesco

This research focuses on the importance of equality and diversity in the workplace and its impact on productivity. The study is conducted on Tesco, a multinational retailer. The research aims to understand the significance of equality and diversity, analyze their impact on employee productivity, and recommend strategies to overcome challenges. The findings reveal the benefits of implementing equality and diversity, the relevant laws, and recommendations for Tesco.

Managing Successful
Business Project
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Abstract
Equality and diversity is important and should be encouraged in order to increase overall
performance and productivity of the staff members working within the company. Various
strategies can be adopted in order to implement the concept. This will help in making sure the
company’s overall performance is enhanced.
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Table of Contents
Abstract............................................................................................................................................2
Topic: Equality and Diversity..........................................................................................................4
INTRODUCTION ..........................................................................................................................4
LO 1.................................................................................................................................................4
P1 Devise aims and objectives for the project........................................................................4
P2 Prepare a Project Management Plan that covers various aspects like cost, scope,
communication, resources and risk........................................................................................5
P3 Prepare a WBS and Gantt Chart to explain time frames and stages of the project...........6
LO 2.................................................................................................................................................8
P4 Different research methods in order to meet project aims and objectives........................8
LO 3...............................................................................................................................................10
P5 Findings of the research..................................................................................................10
P6 Recommendations as a result of findings and analysis of data.......................................16
LO 4...............................................................................................................................................16
P7 Reflection based on undertaking the research.................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................18
Log Book.......................................................................................................................................19
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Topic: Equality and Diversity
INTRODUCTION
The concept of diversity as well as equality has become a major component for
organisations operating in different industries in order to be successful. Equality in the workplace
can be defined as treating employees fairly and equally regardless of their age, gender, religion
etc. Diversity in the workplace, on the other hand can be referred to an organisation where
individuals belonging to different backgrounds and culture work together. It is important for an
organisation to make sure that the employees within the workplace do not feel discriminated and
are comfortable in working with each other. Organisation chosen for this report is Tesco, which
is a multinational retailer of groceries and general merchandise (Bass and Haxby, A., 2019). The
company was founded by Jack Cohen and is headquartered in Welwyn Garden City, UK. Tesco
has been chosen for this report because it has been facing issues with equality and diversity and
therefore relates with the topic. The report explains the scope, cost, resource, quality, risk, and
time for the research. It also explains a Gantt chart as well as a work breakdown structure in
order to provide an understanding about the time frame as well as stages for completion.
LO 1
P1 Devise aims and objectives for the project
Project Aim
“To analyse the influence of equality and diversity on the productivity of employees. A
study on Tesco.”
Research Objectives
1. To understand the importance of equality and diversity at workplace.
2. To analyse the impact of equality and diversity on productivity of employees.
3. To determine strategies that can be implemented to overcome challenges due to absence
of equality and diversity at workplace.
Research Questions
 What is the importance of equality and diversity at workplace?
 What is the impact of equality and diversity on productivity of employees?
 What strategies can be implemented in order to overcome challenges due to absence of
equality and diversity at workplace?
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Rationale behind aim and objectives
The rationale behind aim and objectives of this research is to understand the importance
of equality and diversity and its influence on the overall productivity levels of the workforce
within the workplace (Pramanik, Mondal and Haldar, 2020). Another reason behind objectives of
the research is to determine strategies that can help the organisation in overcoming challenges
that may arise due to lack of equality and diversity at the workplace.
P2 Prepare a Project Management Plan that covers various aspects like cost, scope,
communication, resources and risk
Project management plan is considered as systemic plan which outline how a specific project
will be done and monitor for attaining desire goal. It is also considered approach which
adopted by a project team in order to conduct project properly for attaining its proper or
desire outcome (Gozali and et. al., 2020). This can be developed by any person who are
involving in the specific project as that will also aid in communicating information which
need to undertaken for accomplishment of project. There are several aspects which need to
consider while formulating this kind of plan. The same are explained below -
Cost
It is considered as fund which is needed in order to complete a
research in an effective manner. So it is essential that investor have
proper fund for conducting business properly. In context to this
research, the estimated cost of the project is £100 so that the research
is completed efficiently without any problems.
Scope
It is considered as method through which researcher may understand
effectiveness of conducting research in a specific topic. For this
research, the scope is to make sure that the project is completed
effectively and the concept of equality and diversity is implemented
in the workplace effectively. Also, that challenges are overcome.
Quality
This factor is determined as quality of work that is adopted by the
researcher for attaining desire outcome of research. In order to
develop high quality projects a researcher need to gather authenticate
as well as reliable information (Helmold and et. al., 2020). In context
of respective investigation, investigator trains their members as that
will help them in performing their allotted task effectively which help
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in gathering quality data.
Time
It is considered as time duration that is required by the investigator
for gathering proper information for accomplishing project in
impressive way. For accomplishment of this research project,
investigator needs to have 4 weeks so that they work properly for
attaining desire outcome.
Communication
According to this factor it is essential for investigator to adopt proper
strategies so that they can communicate information about the
research in appropriate way (Pollard, 2019). In context of this project,
researcher will conduct meeting with all employees for
communicating information related to project as well as they will
also display information on notice board.
Risk
It is determine as risk which is experienced by a researcher while
conducting specific project that may also impact on the outcome of
project (Issa, 2020). In respect of this project, risk which may arise
are related to lack of funds, under experienced members of team,
audiences are not respond properly and so on.
Resource
It is considered as resources that are required by researcher for doing
research work properly for the attainment of desire outcome properly.
In context of this investigation researcher need several resources such
as funds, skilled team members, stationary products, time duration
and so on.
P3 Prepare a WBS and Gantt Chart to explain time frames and stages of the project
It is determined as method that is implemented by a researcher for isolating whole assignment
into the small section so that team members will conduct work in effective way and attain
their desire goal. This is also considered as primary project deliverable that helps in
organizing the task of team into a convenient section or aspect so that desire goal can be
attaining successfully (Onyusheva, Thammashote and Thongaim, 2020). By conducting
breakdown of work a project management as well as their team conduct work properly
and ensure every task is conducted properly.
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Gantt chart
This is introduced by Henry Gantt as well as it is considered as a chart that explains the
overall that about the schedule of a project so that project manager can accomplish it on time
(Pramanik, Mondal and Haldar, 2020). According to modern Gantt chart it also show help in
determining reliance correlation between the actions and present schedule position of task.
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LO 2
P4 Different research methods in order to meet project aims and objectives
Primary Methods – Primary data collection methods in a research include observation,
interviews, focus groups etc. The process of collecting data through primary methods involves a
lot of time in comparison to secondary methods. Information collected by the researcher through
primary methods is first hand and can be relied upon. Also, the number of resources involved in
collection of data through primary methods involves use of a greater number of resources
(Primary Vs. Secondary Research, 2019). Also, the researcher can tailor information according
to the need of the research.
Secondary Methods – The secondary methods of data collection on the other hand,
involve gathering information through sources like online journals, books, research papaers,
diaries, websites etc. These methods are comparatively more structured as compared to primary
methods (Crane and et. al., 2019). This helps in increasing the effectiveness as well as quality of
the research. In order to complete this research, both primary as well as secondary methods have
been used by the researcher. Time as well as cost involved in collecting data through secondary
methods is less.
Quantitative Research – Quantitative research can be defined as a type of research that
involves analysis and presentation of data in the form of graphs, statistics, numbers etc. There are
various methods that are used in collecting data for a this type of research research include
questionnaires, surveys, interviews etc. The sample size in a quantitative research is large as
compared to qualitative research (Bos-de Vos, Volker and Wamelink, 2019). Many organisations
rely on quantifiable results of a research because they facilitate a better decision-making process.
Qualitative Research – This research is referred to as a kind of research that helps the
researcher in understanding reasons behind a particular problem. The results which are obtained
after analysing the data collected in a qualitative research are not quantifiable and as a result
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cannot be presented in a graphical manner. The sample size is comparatively small as compared
to the one in quantitative research. Different data collection methods for qualitative data include
focus groups, observations and individual interviews.
Questionnaire – It is a tool that is used in research and consists of a list of questions that
are related to a particular research problem. The questions in a questionnaire can either be closed
ended or open ended (Englund and Graham, 2019). It is on of the most commonly used methods
of data collection. In order to collect data for this research, a questionnaire has been used.
Sampling – The process of identifying and then selecting a specific number of
observations for a relatively large population is referred to as sampling process. The size of the
same depend upon the type of analysis that is to be performed. There are two types of sampling,
probabilistic and non-probabilistic. The sample size for this report is 30 respondents.
For this research, methods of primary as well as secondary are used for the data
collection process because they will facilitate collection of reliable and accurate data (Pearlson,
Saunders and Galletta, 2019). Also, the researcher can tailor the processes based on the
requirement of the research. A questionnaire has been used in order to collect primary data and it
considered to be a reliable method of gathering information. The methods are useful and will
help the researcher in achieving aim and objectives of the research.
Questionnaire
Q1 Do you understand the concept of equality and diversity?
a) Yes
b) No
Q2 What are the benefits of implementing equality and diversity in the workplace?
a) Increased productivity
b) Promotes innovation
c) Better decision making
Q3 What is the law in order to implement equality and diversity at workplace?
a) Equality Act, 2010
b) Human Rights Act, 1998
c) Companies Act, 2006
Q4 Do you agree that Tesco has implemented equality and diversity at workplace?
a) Yes
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b) No
Q5 What are the issues that the organisation can come across because of equality and
diversity at workplace?
a) Cultural differences
b) Ineffective communication
c) Loss of productivity
Q6 What are the strategies that Tesco can introduce in its workplace to promote equality
and diversity at its workplace?
a) Implement equality policies
b) Eliminate discrimination
c) Train employees
d) All of the above
Q7 Do you think by introducing equality and diversity within the workplace, overall
performance of the company will improve?
a) Yes
b) No
Q8 Any recommendations/suggestions
LO 3
P5 Findings of the research
Q1 Do you understand the concept of
equality and diversity?
Frequency
a) Yes 20
b) No 10
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Interpretation: From the above graphical representation it has been analysed that out of 30
respondents, 20 have appropriate knowledge of equality and diversity at workplace on the
other hand 10 respondents does not have. Therefore, it is required for organisation to
provide appropriate knowledge related to such practices.
Q2 What are the benefits of implementing
equality and diversity in the workplace?
Frequency
a) Increased productivity 15
b) Promotes innovation 8
c) Better decision making 7
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Interpretation: On the basis of above graphs it has been summarised that in context of analysing
major benefit of implementing equality and diversity is it aid in increasing productivity as in
between 30 respondents 15 are in its favour whereas 8 individuals think that it promotes
innovation as well as other 7 are in the favour of better decision making.
Q3 What is the law for implementing
equality and diversity at workplace?
Frequency
a) Equality Act, 2010 20
b) Human Rights Act, 1998 2
c) Companies Act, 2006 8
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Interpretation: The analysis which is based on above graphs determine that law for having
equality and diversity at workplace is Equality Act, 2010 as between 30 participants, 20 are
in its favour. On the other hand, 8 respondents in the favour of Companies Act, 2006 as well
as 2 are think that it is Human Rights Act, 1998.
Q4 Do you agree that Tesco has
implemented equality and diversity at
workplace?
Frequency
a) Yes 20
b) No 10
Interpretation: From the above graphs, it has been analysed that Tesco implements equality and
diversity at workplace. as the results of an analysis upon 30 individuals, 20 are in its favour
whereas 10 re not.
Q5 What are the issues that the
organisation can come across because of
Frequency
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equality and diversity at workplace?
a) Cultural differences 7
b) Ineffective communication 8
c) Loss of productivity 15
Interpretation: On the basis of graphical representation, it has been identified that an
organisation can face major challenge of loss of productivity due to lack of equality and
diversity at workplace. as among 30 respondents, 15 are in its favour whereas other 8 think
that it can raise issue of ineffective communication as well as 7 individual think it can create
cultural differences.
Q6 What are the strategies that Tesco can
introduce in its workplace to promote
equality and diversity at its workplace?
Frequency
a) Implement equality policies 5
b) Eliminate discrimination 5
c) Train employees 5
d) All of the above 15
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Interpretation: From the above graphs it has been summarised that Tesco implement several
strategies in order to promote equality and diversity at workplace such as equality policies,
eliminate discrimination as well as provide training to employees. As out of 30 participants,
maximum 15 are in its favour.
Q7 Do you think by introducing equality
and diversity within the workplace, overall
performance of the company will
improve?
Frequency
a) Yes 20
b) No 10
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Interpretation: By the analysis of above graphical presentation it has been identified that
implementing equality and diversity within the workplace can contribute to enhancing
overall performance of the company as between 30 respondents, 20 are in its favour.
P6 Recommendations as a result of findings and analysis of data
By analysing the findings, the respective company Tesco, is recommended to promote
equality and diversity within its workplace. This will help in increasing its overall performance
as well as productivity when compared to competitors. Also, the company will gain a positive
brand image against competitors. In order to promote the concept, Tesco is recommended to
develop policies that are related to equality. The management is recommended to focus on
building a work environment that is positive and encourages participation because this will
ensure that employees belonging to different cultures are comfortable in working with each other
and therefore, the productivity is increased.
LO 4
P7 Reflection based on undertaking the research
Undertaking this research has been a learning as well as enriching experience for me
because it helped me in developing my overall knowledge about the the topic diversity and
equality within the workplace. I also developed effective communication skills because I had to
interact with the respondents in order to collect data. Completing this research also helped me in
learning how to analyse data and present it in the form of graphs.
CONCLUSION
The report concludes that equality and diversity can contribute to the overall
effectiveness of business operations within a company that should be encouraged at the
workplace. This is because it not only helps in increasing the overall productivity of the
employees but the company as well. Different strategies are available that an organisation can
implement in order to promote equality and diversity like developing equality policies, training
employees etc. These strategies can help the company in overcoming various problems that
might arise because of lack of diversity and equality in the workplace which can include like loss
of productivity, conflicts, reduced morale etc. A company should hire people from different
backgrounds and cultures so that they can understand the customer needs, expectations and
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address them in an effective way. Therefore, equality and diversity, if implemented effectively
can help an organisation in enhancing its performance and gaining a competitive advantage over
competitors as the people working working in the company are comfortable in working with
each other. Not only this, they are more committed and engaged in their respective jobs.
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REFERENCES
Books & Journals
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Onyusheva, I., Thammashote, L. and Thongaim, J., 2020. URBAN BUSINESS
ENVIRONMENT: MANAGING CROSS-CULTURAL PROBLEMS. The
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managing scale, distance, and governance. IEEE Software. 36(2). pp.58-63.
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Bos-de Vos, M., Volker, L. and Wamelink, H., 2019. Enhancing value capture by managing
risks of value slippage in and across projects. International journal of project
management. 37(5). pp.767-783.
Englund, R. and Graham, R. J., 2019. Creating an environment for successful projects. Berrett-
Koehler Publishers.
Pearlson, K. E., Saunders, C. S. and Galletta, D. F., 2019. Managing and using information
systems: A strategic approach. John Wiley & Sons.
Pollard, C. E., 2019. Lessons learned from client projects in an undergraduate project
management course. Journal of Information Systems Educationl. 23(3). p.3.
Crane, A. and et. al., 2019. Business ethics: Managing corporate citizenship and sustainability in
the age of globalization. Oxford University Press, USA.
Online
Primary Vs. Secondary Research. 2019. [Online]. Available
through:<https://www.geopoll.com/blog/primary-vs-secondary-research/>.
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Log Book
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