Importance of Inclusive and Diverse Workforce in Tesco plc

This document discusses the importance of having an inclusive and diverse workforce in Tesco plc. It explores the strategies and initiatives used by the company to create a diverse workforce and highlights the advantages of having an inclusive workforce, such as increased productivity, employee retention, and a better brand image. The document also includes a small-scale research conducted to gather information on workforce diversity and inclusivity in Tesco.

SUCESSFUL BUSINESS
PROJECT

TOPIC..............................................................................................................................................4
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Aims and objectives...............................................................................................................4
P2 Project management plan.......................................................................................................6
P3 Gantt chart and WBS..............................................................................................................7
TASK 2..........................................................................................................................................10
P4 Small scale research.............................................................................................................10
P5 Interpretation of findings......................................................................................................12
P6 Recommendations................................................................................................................20
TASK 3..........................................................................................................................................21
P7 Reflection.............................................................................................................................21
CONCLUSION..............................................................................................................................21
REFRENCES.................................................................................................................................22

TOPIC
“This has to be determined as the strategies which are very helpful to an
organization in order to develop an inclusive workforce”. Such case study has to be taken
upon Tesco plc’’.
INTRODUCTION
Competition within market is increasing day by day for those organizations that are
expanding business for themselves. These are most important things for an employee to enhance
skills and talent which is eventually going to result into achievements of goals and objectives.
This is going to be very helpful in maintaining of coordination and helps in gaining of effective
results that is going to be gain out of it. Also this is very helpful in accomplishing of task in more
effective manner. Diverse workforce is required to be created because it is trend that has skills,
talents, background and experience all these elements plays a very important role which is
helpful in boosting of a competitive edge in the market. This is very efficient for creating
workforce within a working environment that is helpful in gaining of competitive edge within
market. Workforce is required within a working environment that is going to lead towards
achieving objectives and organization. Tesco is a British multinational supermarket plc which is
formed in the year 1919. Its headquarters has been situated in England. Company consists of
more 450000 employees and 6800 shops all over world. In these file things that are going too
covered is based on importance of having an inclusive workforce and diverse work force. Also
strategies have to be formed in order to gain diversity within workforce. These are very helpful
in building of working environment that is required to be discussed. Also research has to be done
upon small scale with the help of tools.
TASK 1
P1 Aims and objectives
An inclusive workforce is regarded as that kind of employees under which diversity is
there and working pattern is presented within an organization. Value of them is very important in
an organization as they are involved in decision making process which has to take place. This
makes employee realize there value in an organization. It is also going to increase commitments
to organization. Methods that is necessary for achieving of goals in easy manner and efficient
way. Also dispute that has taken place within an organization is helpful in creating of harmony
among workers which makes positive working environment within organization (Drysdale and
Gurr, 2016).
. Aim: “ IS to determine that kind of strategies and initiatives which is going to lead
towards achievement that is going to helps an organization for developing of an inclusive
and diverse workforce”. A case study on Tesco plc.

Objectives:
 Collecting information upon work force.
 Determining of strategies and initiative has to be used by Tesco that creates and diverse
force to work.
 Identifying of advantage of workforce in an organization.
Research Questions:
 What is meant by and inclusive workforce?
 What strategies and initiatives should be used by an organization for creating of diverse
workforce?
 What are the advantages of having such a workforce?
Literature Review
Inclusive workforce in a company
According to this consistence of a work force in an organization which is consisting of
various background, religion, cast, age talent and skill they are required to work together within a
environment which has formed a organization. This is very important part of an inclusive
working environment that has to be formed because it is going to lead towards equal
opportunities of work in an organization that is going to lead towards creating of an equal
opportunity to work for all employees. It helps in making a value in organization. Engaging an
employee in an organization is going to make motivation possible over employees to increase
capacity of work and this is responsible for increasing capacity of work. Innovation is going to
lead towards helping an environment out of inclusive nature. This is going to be towards
balancing of turnover of employees which leads to balance companies work. Work performance
gets enhance as they are helpful in achieving of goals in effective manner (Cao, 2018).
Strategies for building an inclusive and diverse workforce
As per this view an upon various manner under an organization has to be helpful in
forming a work force within an organization that is going to form benefit within an organization
and is going to make it achieve goals and objectives. This is helpful in having acceptance over
workers and towards each other also. Engagement over worker has been able to uplift within an
organization through involving a leadership. So, employees have to be involved in decision
making process which is going to be helpful in increasing values and ideas. This provided upon
increasing of confidence and commitment to an organization. It has resulted in providing
appraisal which has to be used over judging an employee and his performance for enhancing its
capacity and improving of workers.

Advantages of having inclusive and diverse workforce
As per an in time of economic globalization companies are trying its best to put an effort that is
going to leads towards creation of an diverse workforce that is going to have people which
contains variety of thoughts, skills and talent is to be hired in a company. Also it helps in
increasing of an productivity and boosting of performances and workers and they have to focus
upon its workers. This is going to bring a stronger image of brand in an company market because
of which a large base of customer is to be formed and talented workforce in a
company(Bachman, 2016)
P2 Project management plan
This means that an formal and a well documented that has approved which is going help in
executing, monitoring and controlling of project. That is going to help in determination all the
rules and regulation through which a problem is going to be solved (Henschel. and Durst, 2016).
It is helping in determining of the following important components of an project for gaining of
desired results:
 Cost: It is very crucial factor regarding implementation of mobile technology in
business process cannot be possible. Therefore, it is more important for company to
maintain appropriate amount of funds which can be possible either through taking
support from investors or reserve funds. For this purpose, the management should
prepare budget in which cost must be allocated on the activities on the basis of their
impact.For completing of this project research is required with total fund of £68000
and all activities within the project can be effectively completed. Also goal can be
achieved.

 Time: This is to determine the time period which is going to be required for doing
research for completing of project. : It is also an important element which assist
organisation to achieve competitive advantage through completing project activities
within limited period of time. It is very important for management to adopt mobile
technology within minimum time period so as to achieve its competitiveness among
their rivals in market (Rahbauer. and et. al., 2016)
 Scope: . It happens through receiving standard quality of work by the employees
which can be possible through providing them training and learning programs to
make them more capable to work on using mobile technology. Researcher needs for
determining scope of project, so that action needed can be taken during project is
determined.
 Quality: It is a crucial factor which can always positively impact on the profitability
and sustainability of an organization. This means that quality of results that h as
achieved only after complication of the project. Collection of data plays an important
role in defining quality of product
 Communication:. Communication is very important and has to be done in effective
manner. Research is going to required certain communication channels like internet,
computers, mobile phone and other communicating devices.
 Risk: It always exist in all business activities which can hinder management to
achieve its desired outcomes within pre-determined time period. Such risk may
include poor knowledge, lack of an appropriate support of employees, insufficient
resources etc.It helps in taking those decisions and forming of those strategies which
can result into better results (Sundah, Langi and Maramis, 2018).
 Resources: Office, printers, mobile phones, team members etc. are some resources
that can be used by research to complete the project on time and within the stipulated
budget
P3 Gantt chart and WBS
Gantt chart: In this chart an effort has to be implied through individual which are in terms
that has been able over gaining achievement of project. There has to be a research that has to be
done in order to get information upon effectiveness of project and about time required for
accomplishing of a task. These are important for providing information about an project which
relevance to be gained.

Work Breakdown structure This can be an reliable and easy method that is required to
be managed and control upon activities in sufficiency. All task is being given a specific time
period in which it has to be completed.

TASK 2
P4 Small scale research
Research has a basic prerequisite for an organization over conducting it because it is to
be helpful in recognize trends of market and are required to be based upon delivery of items
with administration that is going to be resulted upon raising profitability and sustainability within
an organization. Majorly two types of research have to be conveyed adequately upon data to
organize in respect of progressions and adjustment through target customers with existing
technologies. Such kind of research is as follows:
Quantitative method: Under this method data is being collected based on stats, tables
and formats. Such output has to be carried upon different norms and conclusion to take out
required outcome. This is presented in graphical form.
Qualitative method: As per this research data is required to be collected within the form
of quality that has varied statement and is measured through research. In addition to this another
vital technique has to be used in the research for collecting of an significant information within
factual information (Sligo, J. and et. al., 2017).
 Primary source: In this kind of resources data has to be collected within the various
kinds of survey, questionnaire, collection of feedback and sources.
 Secondary sources: Under this all data is being collected with the information that is
already existing within an newspaper, journals, articles, magazine and other.
Sampling: Under this an process an particular amount of person has to be selected and only
research has to be conducted upon them. Size of research is 30.

Questionnaire
Quantitative questions
Q1) Are you aware about inclusive workforce?
a) Yes
b) No
Q2) Is diversified workforce and inclusive workforce is essential in a company?
a) Yes
b) No
Q3) Do Tesco have diversified workforce and inclusive workforce?
a) Yes
b) No
Q4) How diversified employees can be introduced in a business?
a) Indiscriminate recruitment
b) Having variety of work
Q5) What do you mean by inclusive workforce?
a) Engaged employees
b) Include in decision making
c) Valued indiscriminately
Q6) Why is diversity required in company?
a) Increased innovations
b) Reputation of company
c) Competitive edge
Q7) How inclusive workforce helps the business?
a) Improved performance
b) Increased job satisfaction
Q8) What are the advantages of inclusive workforce for business?
a) Increased productivity
b) Increased employee retention

c) Better brand image
Qualitative questions
Q9) What are major strategies for inclusive workforce and diversified workforce in the business?
 Training and development
 Participative leadership
Q10) How the company may adopt strategies?
a) Change in leadership style
b) Performance appraisals
c) Equal opportunities to all
Q11) Recommendation
P5 Interpretation of findings
Q1) Are you aware about inclusive workforce? Frequency
Yes 20
No 10
Yes No
0
5
10
15
20
25
20
10 Frequency

From the above graph this can be analyzed that 30 employees are there out of which 20
knows about workforce and other 10 does not know about it. This means that employee are
having knowledge upon workforce which is going to be very impactful as this is going to make
job satisfaction to be achieved.
Q2) Is diversified workforce and inclusive
workforce is essential in a company?
Frequency
Yes 18
No 12
1 2
0
2
4
6
8
10
12
14
16
18
20
18
12
Q2) Is diversified
workforce and inclusive
workforce is essential in a
company?
Frequency
From this graph there are 30 respondents it can be analysed that 18 is in favour of
diversity and inclusive to be made rqeuired in an oragnization. Rest 12 is of the opinion that it
should not be there. It is an very important things required for an bsuiness oragnization to grow
itself.
Q3) Do Tesco has diversified workforce and
inclusive workforce?
Frequency
Yes 20
No 10

Yes No
0
5
10
15
20
25
20
10 Frequency
In this graph there are 30 respondent and out of which 20 does not know about workforce
diversity and inclusive workforce in Tesco in which 10 respondent is of opinion that and
organization shall not have diverse workforce. So, it has to be said that things which is helpful in
two factors within a business opportunity has to be seen by employee that leads to integration
over enhancing productivity.
Q4) How diversified employees can be
introduced in a business?
Frequency
Indiscriminate recruitment 20
Having variety of work 10

Indiscriminate recruitment Having variety of work
0
5
10
15
20
25
20
10 Frequency
From this chart this it can be understood that 30 respondents are there and 20 is of
opinion that diversity and workforce has to be seen as an adoption of indioscrimiantion which os
required to be adopted at the time of recruitment. 10 employees is of opinion that adopting an
business is having an variety of work that leads towards and diversifivcation of workforce in an
organization. This is said to be helpful in process of recruitment which is going to make an
essential role within the bsuiness and lot of skilled people in the business is going to be
introduced which enhances skills and talents.
Q5) What do you mean by inclusive workforce? Frequency
Engaged employees 15
Include in decision making 10
Valued indiscriminately 5

Engaged employees Include in decision
making Valued
indiscriminately
0
2
4
6
8
10
12
14
16 15
10
5
Frequency
In the above graph there are 30 respondents which has been taken and out of these 15 is
of opinion that inclusive workforce is related to engagement of employees. Whereas 10
employees are of opinion that inclusive workforce means involving an employee within decision
making process. 5 employees think that meaning is indiscrimination. It can be marked out that
inclusive work force means sum of employee engagement with their involvement in decision
making and also valued indiscrimination in its business.
Q6) Why is diversity required in company? Frequency
Increased innovations 10
Reputation of company 10
Competitive edge 10

Increased
innovations Reputation of
company Competitive edge
0
2
4
6
8
10
12
10 10 10
Frequency
From the graph it can be marked out that 30 respondents are there out of which 10 is of
opinion that and company is required to have diversity in workforce. Other 10 thinks that in
order to gain competition within the market such work force is required. Remaining 10 thinks
that it should be there for the reputation uplift meant. This makes diverse workforce business
which is to work with high efficiency that is going to lead to efficiency for achieving of goals
and objectives in desired form (Swanson and Pearlman, 2017).
Q7) How inclusive workforce helps the
business?
Frequency
Improved performance 20
Increased job satisfaction 10

Improved performance Increased job satisfaction
0
5
10
15
20
25
20
10 Frequency
From this graph it can be marked out those 30 respondents is there from which 20 is of
opinion that workforce having diversity is going to be helpful in enhancing of performance and
10 is of opinion that it leads towards diversity in job and job satisfaction is going to be there.
This is going to increase performance of cooperation that is going to lead towards positive
impact on business organization (Ayande and Sabourin, 2016).
Q8) What are the advantages of inclusive
workforce for business?
Frequency
Increased productivity 10
Increased employee retention 10
Better brand image 10

Increased
productivity Increased employee
retention Better brand image
0
2
4
6
8
10
12
10 10 10
Frequency
From this graph it can be concluded that there are 30 respondents and out of which 10
thinks that productivity increases because of inclusive workforce. 10 thinks that employee
retention that can be enhanced due to workforce and rest 10 is of opinion that brand image can be
improved in the marketplace which can be achieved through inclusive workforce. There are lot
of benefits that can be gained through inclusive workforce and is helpful for the business to
achieve targets and goals.
Q9) What are major strategies for
inclusive workforce and diversified
workforce in the business?
Explanation
Training and development This strategy is very important because it helps in
developing of skills within the employees that is going
to lead towards talent and skill within the employees.
As this is going leads towards integration and has to be
provided with environment over cooperation in a
manner that all employees is able to work together in
order to attain objectives of business (Urpelainen and
Yoon, 2016)
Participative leadership This is helpful in participative of leadership style and
employees within an business which may be having an
high level of motivation that is helpful in gaining free
and better business environment.

Q10) How the company may adopt
strategies?
Explanation
Change in leadership style Democratic leadership style has to be taken within the
business by the leaders in order motivate all
employees working in an organization. This can be
achieved through decision making. It is going to boost
performance level over employees that touch new
heights within market.
Performance appraisals This is going to assist all employees over enhancing
performance in order to gain recognition and monetary
benefits (Van Der Merwe and et. al., 2017) .
Equal opportunities to all It is helpful to the employees in boosting of their
moral as they are equal opportunities for enhancing of
performance in the business.
P6 Recommendations
Such thing is going to play an very important role in an organization like Tesco in a way
that it makes those strategies that is going o be applicable all over organization. It also introduces
diversity by removing discrimination upon the basis of religion, cast, age, and sex etc to work.
These are being explained as follows:
Fair and equal opportunity is been provided to employees over developing of an
organization that is helpful in gaining satisfaction from the job that is being performed by him or
her.
Employee’s involvement in decision making mechanism is going to lead towards
employee engagement in an organizations work. This eventually makes him motivated towards
better performance.

TASK 3
P7 Reflection
Tesco is required to initiate which is going to lead towards and organization towards
achieving of all kinds of goals and objectives. This is going to effect in making growth possible
at faster rate. I have also made a questionnaire for the employees working in Tesco this has made
me gaining high results which has helped in maintaining of financial stability. Also is helpful in
making research over big companies in future. Such research has helped me in getting into
higher college of my choice (Won and Lee, 2016).
CONCLUSION
From this file it can be concluded that diversity is a very important thing that is being
required by an organization like Tesco to grow itself. This makes employee part of decision
making mechanism of an organization. It is also helpful for an organization in increasing of
image of brand that leads towards fund raising and profit making. In this file various situation
has been explained through graphical representation based upon the questions asked. It mainly
covers diversified workforce. Strategies has been adopted to develop inclusive workforce.

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