Impact of Digital Tech on Small Business Growth
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This assignment investigates the impact of digital technology on small business growth, using a case study of 'Coffee Pound' to illustrate the findings. The report includes a project plan, performance review, and analysis of how digital tools contribute to increased productivity, innovation, and market reach for small businesses. The student also reflects on their learning experience and identifies areas for future development.
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TABLE OF CONTENTS
TASK 1............................................................................................................................................1
P1. Aim and objectives of the research..................................................................................1
P2. Project management plan.................................................................................................3
TASK 2............................................................................................................................................5
P3. Preparation of Gantt chart and work break down structure.............................................5
P4. Qualitative and quantitative research methods appropriate for meeting project aim and
objectives................................................................................................................................6
TASK 3............................................................................................................................................8
P5. Research and data using appropriate tools and techniques for the chosen project..........8
Primary method of data analysis......................................................................................................8
P6. Conclusion and recommendations.................................................................................21
TASK4...........................................................................................................................................21
P7 Reflection on the values of undertaking research...........................................................21
REFERENCES..............................................................................................................................23
TASK 1............................................................................................................................................1
P1. Aim and objectives of the research..................................................................................1
P2. Project management plan.................................................................................................3
TASK 2............................................................................................................................................5
P3. Preparation of Gantt chart and work break down structure.............................................5
P4. Qualitative and quantitative research methods appropriate for meeting project aim and
objectives................................................................................................................................6
TASK 3............................................................................................................................................8
P5. Research and data using appropriate tools and techniques for the chosen project..........8
Primary method of data analysis......................................................................................................8
P6. Conclusion and recommendations.................................................................................21
TASK4...........................................................................................................................................21
P7 Reflection on the values of undertaking research...........................................................21
REFERENCES..............................................................................................................................23
TITLE: The impact of digital technology supporting small business growth and innovation.
TASK 1
P1. Aim and objectives of the research
Background of the research
Digital technology plays an important role in providing growth and development to small
business enterprises in UK. It has provided major support in increasing the opportunities of
employment and transformation of business. As per small geospatial economic model, small can
unlock an additional $49.2 billion of private sector output over the next ten years by making
better use of digital technologies. Small business and the economy has generally realized
significant benefits through embracing mobile and internet technologies by transformation of
their operations. Emergence of digital technologies in operations has also increased the potential
and knowledge of employees towards searching of new and innovative ideas of product
development and analysing the emerging trends of market. Approx. 465 of small business use the
internet in order to monitor the market or competitors and 54% of small business reports a
positive impact from the social media via good customers feedback, increased sales and better
networking as well as advertisement opportunities (Weill and Woerner, 2015). Further, it has
also enabled the organization to create competitive advantage over its rivals by developing
innovative products and service for meeting the customers requirements. Internet and mobile
technologies enabled the small businesses to significantly improve their supply chains,
particularly by lowering the cost to identify new suppliers and making better use of employee
time.
Present research is based on analysis of, Coffee Pound which is small business enterprise
operating its business manufacturing sector and provide high quality fast food products and
services. Research has been accomplished with an aim of analysing the impact of digital
technology on the growth and innovation in Coffee pound. Various important areas of business
have been analysed where company has applied new digital technology for ascertaining growth
and increasing the profitability of enterprise. Along with this, employee’s perspective is also
taken in to consideration in order to analyse their knowledge about implementation of digital
technologies at workplace. Further, company is also very friendly with respect to deal with each
customer. Main purpose of the present report is to attain desired results with expansion of
1
TASK 1
P1. Aim and objectives of the research
Background of the research
Digital technology plays an important role in providing growth and development to small
business enterprises in UK. It has provided major support in increasing the opportunities of
employment and transformation of business. As per small geospatial economic model, small can
unlock an additional $49.2 billion of private sector output over the next ten years by making
better use of digital technologies. Small business and the economy has generally realized
significant benefits through embracing mobile and internet technologies by transformation of
their operations. Emergence of digital technologies in operations has also increased the potential
and knowledge of employees towards searching of new and innovative ideas of product
development and analysing the emerging trends of market. Approx. 465 of small business use the
internet in order to monitor the market or competitors and 54% of small business reports a
positive impact from the social media via good customers feedback, increased sales and better
networking as well as advertisement opportunities (Weill and Woerner, 2015). Further, it has
also enabled the organization to create competitive advantage over its rivals by developing
innovative products and service for meeting the customers requirements. Internet and mobile
technologies enabled the small businesses to significantly improve their supply chains,
particularly by lowering the cost to identify new suppliers and making better use of employee
time.
Present research is based on analysis of, Coffee Pound which is small business enterprise
operating its business manufacturing sector and provide high quality fast food products and
services. Research has been accomplished with an aim of analysing the impact of digital
technology on the growth and innovation in Coffee pound. Various important areas of business
have been analysed where company has applied new digital technology for ascertaining growth
and increasing the profitability of enterprise. Along with this, employee’s perspective is also
taken in to consideration in order to analyse their knowledge about implementation of digital
technologies at workplace. Further, company is also very friendly with respect to deal with each
customer. Main purpose of the present report is to attain desired results with expansion of
1
enterprise in different areas. Improvement in services and performance helps to consider advance
technology to meet with desired results. High quality of services helps to provide an effective
brand image with respect to operate different functions (Huang, Henfridsson and Newell, 2017).
Aim and Objectives
Aim: To identify the impact of digital technology on small business to increase growth and
innovation – A case study on Coffee Pound
Objectives
To understand the concept of digital technology in small business.
To identify reasons for implementation of digital technology in Coffee Pound
To interrelate digital technology and importance to implement in Coffee Pound
To recommend ways to implement digital technology in chosen business environment
2
technology to meet with desired results. High quality of services helps to provide an effective
brand image with respect to operate different functions (Huang, Henfridsson and Newell, 2017).
Aim and Objectives
Aim: To identify the impact of digital technology on small business to increase growth and
innovation – A case study on Coffee Pound
Objectives
To understand the concept of digital technology in small business.
To identify reasons for implementation of digital technology in Coffee Pound
To interrelate digital technology and importance to implement in Coffee Pound
To recommend ways to implement digital technology in chosen business environment
2
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P2. Project management plan
Task Name Duration Start Finish Predecessors
Research Project
Planning
Finding name of the topic 3 days 15/03/18 18/03/18
Statements of the research
issue 1 day 19/03/18 19/03/18 1
Allocation of resources and
time frame 2 days 20/0318 21/03/18 2
Implementation
Review of literature 5 days 22/03/18 27/03/18 3
Selection of correct research
methodologies 1 day 28/03/18 29/03/18 4
Data analysis and
interpretation 2 days 30/03/18 31/03/18 5
Evaluation of results and
outcomes 2 days 01/04/18 02/04/18 5
Project closer
Giving conclusion and
recommendation 1 day 03/04/18 03/04/18 6
Results of documentation 1 day 04/04/18 19/03/18 7
For proper accomplishment of research, effective project management plan has been
created which involves different activities which are needed to be performed by researcher in
specific time schedule. Activities in the plan will be performed by scholar on the basis of their
priorities in order to achieve relevant outcomes. Therefore, aims and objectives of the business
attain in successful way. Following are certain elements that are needed to take place to operate
systematic results:
Cost: In order to accomplish the desired results, researcher needs to implement £620.
With this consideration, tasks will be completed to set activities within set timeframe.
Task Name Duration Start Finish Predecessors
Research Project
Planning
Finding name of the topic 3 days 15/03/18 18/03/18
Statements of the research
issue 1 day 19/03/18 19/03/18 1
Allocation of resources and
time frame 2 days 20/0318 21/03/18 2
Implementation
Review of literature 5 days 22/03/18 27/03/18 3
Selection of correct research
methodologies 1 day 28/03/18 29/03/18 4
Data analysis and
interpretation 2 days 30/03/18 31/03/18 5
Evaluation of results and
outcomes 2 days 01/04/18 02/04/18 5
Project closer
Giving conclusion and
recommendation 1 day 03/04/18 03/04/18 6
Results of documentation 1 day 04/04/18 19/03/18 7
For proper accomplishment of research, effective project management plan has been
created which involves different activities which are needed to be performed by researcher in
specific time schedule. Activities in the plan will be performed by scholar on the basis of their
priorities in order to achieve relevant outcomes. Therefore, aims and objectives of the business
attain in successful way. Following are certain elements that are needed to take place to operate
systematic results:
Cost: In order to accomplish the desired results, researcher needs to implement £620.
With this consideration, tasks will be completed to set activities within set timeframe.
Effective functioning is also developed to set the goals and objectives in business
(Salemink, Strijker and Bosworth, 2017).
Risk: Present research also consists of high risk due to lack of time and cost. Issues that
are occurs at workplace generally related with time and cost. With effective management
and follow up of plan all the risk involved in the project will resolved by researcher.
(Salemink, Strijker and Bosworth, 2017).
Risk: Present research also consists of high risk due to lack of time and cost. Issues that
are occurs at workplace generally related with time and cost. With effective management
and follow up of plan all the risk involved in the project will resolved by researcher.
Network diagram
TASK 2
P3. Preparation of Gantt chart and work break down structure
Gantt chart
5
TASK 2
P3. Preparation of Gantt chart and work break down structure
Gantt chart
5
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P4. Qualitative and quantitative research methods appropriate for meeting project aim and
objectives
Research work is one of the most important part and some techniques that needs to be
used to increase the level of execution in the market. There are different types of research
techniques which are utilized by scholar to accomplish the research on analysis of impact of
digital technology on small business growth and innovation. Some important and useful research
methodologies are determined below which are taken in to consideration to conduct research on
Coffee Pound such as:
Research design: -In research design is one of the most important parts and focus on the
research question. In this context different types of process are included in research with
the help of research design. In the present report, different this is the most important part
in research work (Crane and Matten 2016). There are some advantages and disadvantage
of the Coffee Pound organisation is most important to find out the truth and help in
research work. Work is to be done in the system and proper improvement in the working
environment. Further, this can be undetermined to the dispirited written language that,
make sure that all the staircase is considered consistent with the assistance of which
problem solving can be a passageway efficaciously and with efficiency.
Research philosophies: - In this context is to be focus of research is to be done on a
particulate topic. There are some research strategies that are to be used in a working
environment with making some changes in work. In research philosophies, the
investigator plays a most important role in Coffee Pound working environment. To be
used in research work different types of hypothesis and method to solve any problem in
Coffee Pound working environment. There are to be used two different kinds of method
to solve any problem. Further, there are antithetical type of research philosophies, they
are positivism, realism and interpretive. In this immediate research, research worker will
make use of interpretivism (Crane and Matten 2016). This method is more important to
find out value. This research work is also considered the value and belief in organisation.
This is also helpful to carry out quantitative data. This way the research aims and
impersonal will be achieved with the help of this research method. Some data is most all-
important part to find out the growth rate in market investigating.
6
objectives
Research work is one of the most important part and some techniques that needs to be
used to increase the level of execution in the market. There are different types of research
techniques which are utilized by scholar to accomplish the research on analysis of impact of
digital technology on small business growth and innovation. Some important and useful research
methodologies are determined below which are taken in to consideration to conduct research on
Coffee Pound such as:
Research design: -In research design is one of the most important parts and focus on the
research question. In this context different types of process are included in research with
the help of research design. In the present report, different this is the most important part
in research work (Crane and Matten 2016). There are some advantages and disadvantage
of the Coffee Pound organisation is most important to find out the truth and help in
research work. Work is to be done in the system and proper improvement in the working
environment. Further, this can be undetermined to the dispirited written language that,
make sure that all the staircase is considered consistent with the assistance of which
problem solving can be a passageway efficaciously and with efficiency.
Research philosophies: - In this context is to be focus of research is to be done on a
particulate topic. There are some research strategies that are to be used in a working
environment with making some changes in work. In research philosophies, the
investigator plays a most important role in Coffee Pound working environment. To be
used in research work different types of hypothesis and method to solve any problem in
Coffee Pound working environment. There are to be used two different kinds of method
to solve any problem. Further, there are antithetical type of research philosophies, they
are positivism, realism and interpretive. In this immediate research, research worker will
make use of interpretivism (Crane and Matten 2016). This method is more important to
find out value. This research work is also considered the value and belief in organisation.
This is also helpful to carry out quantitative data. This way the research aims and
impersonal will be achieved with the help of this research method. Some data is most all-
important part to find out the growth rate in market investigating.
6
Research approach: - In research approaches to be understood the research in a
systematic manner and find out any problem in Coffee Pound working environment.
Some approaches are the most important part to increase market share and make some
changes in internal and external working environment. At the time of qualitative research
is passed, this question solving is also helpful and enables to present the research
effective manner. On the other hand, deductive conceptualization generally focuses on
subject matter that is collected for the first time. However, a posteriori approach will be
able to find out new hypothesis related to and will as well supply deep apprehension
(Nicholas and Steyn 2017). This is one of the most important parts that help to analyse
the inductive approach is finding out new theories in a working environment and make
some changes as per the need of Coffee Pound working surroundings. With the help of
the new theory is find out the solution and make some correction.
Data collection: In this context, data collection is one of the most important parts and to
collect data with the help of find some new facts. To collect the data with the help of two
different methods and focus to improve the growth rate. There are two methods is to be
used primary data and secondary data. Both the methods are most important and improve
the level of research work. In this report, questionnaire is to be used and primary data is
to be followed in Coffee Pound working environment (Crane and Matten, 2016). Primary
know-how can be ascertained as the message which is collected for the first clip. In order
to behaviour this method acting, there are antithetical tools used which are form,
observation, examination, etc. Among all these, research worker has made use of
questionnaire. In research work, this is one of the most important part is questionnaire
(Polonsky and Waller 2014). This helps to find out the review of different people and
make some changes Coffee Pound in the market. On the other hand, secondary data also
help to find out magazine, newspaper, etc. both the data are most important to increase
the growth rate in the securities' industry. To fill the questionnaire is most important and
report is using method.
Data analysis: - Data analysis important part of research that involves transformation
and interpretation of data in to information so that it can be correctly understood by the
readers. In this context, one of the effective tools that is being used by researcher is
thematic analysis. On the other hand, some table or graph is to be used to interpretation of
7
systematic manner and find out any problem in Coffee Pound working environment.
Some approaches are the most important part to increase market share and make some
changes in internal and external working environment. At the time of qualitative research
is passed, this question solving is also helpful and enables to present the research
effective manner. On the other hand, deductive conceptualization generally focuses on
subject matter that is collected for the first time. However, a posteriori approach will be
able to find out new hypothesis related to and will as well supply deep apprehension
(Nicholas and Steyn 2017). This is one of the most important parts that help to analyse
the inductive approach is finding out new theories in a working environment and make
some changes as per the need of Coffee Pound working surroundings. With the help of
the new theory is find out the solution and make some correction.
Data collection: In this context, data collection is one of the most important parts and to
collect data with the help of find some new facts. To collect the data with the help of two
different methods and focus to improve the growth rate. There are two methods is to be
used primary data and secondary data. Both the methods are most important and improve
the level of research work. In this report, questionnaire is to be used and primary data is
to be followed in Coffee Pound working environment (Crane and Matten, 2016). Primary
know-how can be ascertained as the message which is collected for the first clip. In order
to behaviour this method acting, there are antithetical tools used which are form,
observation, examination, etc. Among all these, research worker has made use of
questionnaire. In research work, this is one of the most important part is questionnaire
(Polonsky and Waller 2014). This helps to find out the review of different people and
make some changes Coffee Pound in the market. On the other hand, secondary data also
help to find out magazine, newspaper, etc. both the data are most important to increase
the growth rate in the securities' industry. To fill the questionnaire is most important and
report is using method.
Data analysis: - Data analysis important part of research that involves transformation
and interpretation of data in to information so that it can be correctly understood by the
readers. In this context, one of the effective tools that is being used by researcher is
thematic analysis. On the other hand, some table or graph is to be used to interpretation of
7
data in report. It helps to make the information collective to be presenting in effective
manner. One of the most important part is effective manager is most important to find out
any problem and solve all query in less time (Kerzner and Kerzner 2017). In order to
appropriate outcome and make some improvement in Coffee Pound work place. In the
current research, investigator has selected employees to be respondents and for the
sample size, 20 workers have been considered as they know better about the operations
that are conducted within the firm. All the operations' department is to be focus on some
improvement in organisation. There are complete analyses of data is most important to
find out the any problem in work place. With the help of complete investigation, to be
find data for the future improvement in Coffee Pound organisation. Research work the
main part of this report is analyses of data and make some changes as per the need of
market condition.
Research limitation: - In this, some research limitation will be there and find that to
conduct the research is an effective way (Kendrick, 2015). To improve the internal and
external working environment, research work is the most important and make some
correction as per the need of market sector. Time is the most important factor when the
research work is to be done (Pinto, 2015). In this context of use, it includes example,
there non-adequate time to brand sure that this investigating can be performed. Further,
the set of beginning that are being resolute is also not adequate. More generally, there
only 20 of the individual who are well thought out in order to behaviour the search. To be
solve the problem of the internal and external part of the Coffee Pound organisation.
There is all about the research work is to be used and find out the new data with the help
of questionnaire to improve growth rate in the market. In investigating work, this is one of the
most essential part is a questionnaire (Serra and Kunc, 2015). Some collection is mostly all-all-
important parts to breakthrough out the maturation rate in marketplace analyse.
TASK 3
P5. Research and data using appropriate tools and techniques for the chosen project
Primary method of data analysis
Name:
8
manner. One of the most important part is effective manager is most important to find out
any problem and solve all query in less time (Kerzner and Kerzner 2017). In order to
appropriate outcome and make some improvement in Coffee Pound work place. In the
current research, investigator has selected employees to be respondents and for the
sample size, 20 workers have been considered as they know better about the operations
that are conducted within the firm. All the operations' department is to be focus on some
improvement in organisation. There are complete analyses of data is most important to
find out the any problem in work place. With the help of complete investigation, to be
find data for the future improvement in Coffee Pound organisation. Research work the
main part of this report is analyses of data and make some changes as per the need of
market condition.
Research limitation: - In this, some research limitation will be there and find that to
conduct the research is an effective way (Kendrick, 2015). To improve the internal and
external working environment, research work is the most important and make some
correction as per the need of market sector. Time is the most important factor when the
research work is to be done (Pinto, 2015). In this context of use, it includes example,
there non-adequate time to brand sure that this investigating can be performed. Further,
the set of beginning that are being resolute is also not adequate. More generally, there
only 20 of the individual who are well thought out in order to behaviour the search. To be
solve the problem of the internal and external part of the Coffee Pound organisation.
There is all about the research work is to be used and find out the new data with the help
of questionnaire to improve growth rate in the market. In investigating work, this is one of the
most essential part is a questionnaire (Serra and Kunc, 2015). Some collection is mostly all-all-
important parts to breakthrough out the maturation rate in marketplace analyse.
TASK 3
P5. Research and data using appropriate tools and techniques for the chosen project
Primary method of data analysis
Name:
8
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Gender:
Age:
Designation:
Company:
1) Does the organisation use new and updated digital technology?
(a) Yes
(b) No
(c) Not sure
2) Do you think that digital technology plays an important role in improving marketing?
(a) Yes
(b) No
(c) Not sure
3) Up to what extent, digital technology has its influence on the business operations of Coffee
Pound?
(a) High
(b) Limited
(c) Low
4) Dis disputed brand image of company improved after using digital technology?
(a) Yes
(b) No
(c) Not sure
5) Did the profitability of company increase after implementation of digital technology?
(a) Yes
(b) No
(c) Not sure
6) Does training provide to employees by supervisors is effective for handling digital
technology?
(a) Yes
9
Age:
Designation:
Company:
1) Does the organisation use new and updated digital technology?
(a) Yes
(b) No
(c) Not sure
2) Do you think that digital technology plays an important role in improving marketing?
(a) Yes
(b) No
(c) Not sure
3) Up to what extent, digital technology has its influence on the business operations of Coffee
Pound?
(a) High
(b) Limited
(c) Low
4) Dis disputed brand image of company improved after using digital technology?
(a) Yes
(b) No
(c) Not sure
5) Did the profitability of company increase after implementation of digital technology?
(a) Yes
(b) No
(c) Not sure
6) Does training provide to employees by supervisors is effective for handling digital
technology?
(a) Yes
9
(b) No
(c) Not sure
7) Do you think that digital has provided support in new product and service design?
(a) Yes
(b) No
(c) Not sure
8) Which problem is highly faced by organisation after implementation of digital technology?
(a) Employee Turnover
(b) Increase in cost
(c) Training requirements
9) Do you think that digital technology has raised the promotion of products and services?
(a) Yes
(b) No
(c) Not sure
10. Are you agree that company has achieved growth and development in service industry after
implementation of digital-technology?
(a) Agree
(b) Not agree
(c) Not sure
Theme 1: Coffee Pound has implemented new and updated digital technology.
1) Does the organization implemented new and updated
digital technology? No. of respondents
(a) Yes 12
(b) No 5
(c) Not sure 3
Total 20
10
(c) Not sure
7) Do you think that digital has provided support in new product and service design?
(a) Yes
(b) No
(c) Not sure
8) Which problem is highly faced by organisation after implementation of digital technology?
(a) Employee Turnover
(b) Increase in cost
(c) Training requirements
9) Do you think that digital technology has raised the promotion of products and services?
(a) Yes
(b) No
(c) Not sure
10. Are you agree that company has achieved growth and development in service industry after
implementation of digital-technology?
(a) Agree
(b) Not agree
(c) Not sure
Theme 1: Coffee Pound has implemented new and updated digital technology.
1) Does the organization implemented new and updated
digital technology? No. of respondents
(a) Yes 12
(b) No 5
(c) Not sure 3
Total 20
10
Interpretation: From research conducted in Coffee Pound, questionnaire has been developed
and presented to employees of organization in order to gain information related to utilization of
digital technology in growth and innovation. From the above table, it is analysed that there are 12
respondents who have stated that Coffee Pound is using a new and effective digital technology. 5
respondents have stated that it is not using the new and latest digital technology. Whereas 3 of
the respondents were not sure about the statement. From the analysis, it can be said that Coffee
Pound has effectively applied the digital technology at workplace. They tend to make utilisation
of digital technology for generating growth and innovation of products and services.
Theme 2: Digital technology plays an important role in improving marketing.
2) Do you think that digital technology plays an
important role in improving marketing? No. of respondents
(a) Yes 14
(b) No 4
(c) Not sure 2
Total 20
11
(a) Yes (b) No (c) Not sure
0
2
4
6
8
10
12
14
12
5
3
Column B
and presented to employees of organization in order to gain information related to utilization of
digital technology in growth and innovation. From the above table, it is analysed that there are 12
respondents who have stated that Coffee Pound is using a new and effective digital technology. 5
respondents have stated that it is not using the new and latest digital technology. Whereas 3 of
the respondents were not sure about the statement. From the analysis, it can be said that Coffee
Pound has effectively applied the digital technology at workplace. They tend to make utilisation
of digital technology for generating growth and innovation of products and services.
Theme 2: Digital technology plays an important role in improving marketing.
2) Do you think that digital technology plays an
important role in improving marketing? No. of respondents
(a) Yes 14
(b) No 4
(c) Not sure 2
Total 20
11
(a) Yes (b) No (c) Not sure
0
2
4
6
8
10
12
14
12
5
3
Column B
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Interpretation: As per research conducted in Coffee Pound, questionnaire was presented to
employees of enterprise in order to gather data whether digital technology plays an important
role in increasing marketing or not. In this context, 14 employees have voted ‘Yes’ because they
feel that digital technologies play an important role in improving marketing. There are four
respondents denied the statement whereas 2 respondents were not sure. In accordance with this,
it can be said that digital technology plays a crucial role in improving marketing which
ultimately leads to raise the growth of Coffee Pound.
Theme 3: Up to a great extent, digital technology has its influence on the business
operations of Coffee Pound.
3) Up to what extent digital technology has its influence
on the business operations of Coffee Pound? No. of respondents
(a) Great 15
(b) Limited 3
(c) Low 2
Total 20
12
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
14
4
2
Column B
employees of enterprise in order to gather data whether digital technology plays an important
role in increasing marketing or not. In this context, 14 employees have voted ‘Yes’ because they
feel that digital technologies play an important role in improving marketing. There are four
respondents denied the statement whereas 2 respondents were not sure. In accordance with this,
it can be said that digital technology plays a crucial role in improving marketing which
ultimately leads to raise the growth of Coffee Pound.
Theme 3: Up to a great extent, digital technology has its influence on the business
operations of Coffee Pound.
3) Up to what extent digital technology has its influence
on the business operations of Coffee Pound? No. of respondents
(a) Great 15
(b) Limited 3
(c) Low 2
Total 20
12
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
14
4
2
Column B
Interpretation: From above research undertaken on Coffee Pound, questionnaire has been
developed in order to collect data about analysis of extent of influence of digital-technologies on
business operations of company. With reference to this, it is analysed that there are 15
respondents who have stated that digital technology provides influence on the business and
operations of Coffee Pound to a great extent. There are 3 respondents who have denied and said
that it has provided limited influence whereas 2 employees were not sure about the statements.
From the analysis, it is clear that digital technology has its influence on business operations of
Coffee Pound up to a great extent.
Theme 4: Public image of Coffee Pound has been improved after using digital technology
4) Does public image of coffee pound improved after
using digital technology? No. of respondents
(a) Yes 14
(b) No 4
(c) Not sure 2
Total 20
13
15
3
2
(a) High
(b) Limited
(c) Low
developed in order to collect data about analysis of extent of influence of digital-technologies on
business operations of company. With reference to this, it is analysed that there are 15
respondents who have stated that digital technology provides influence on the business and
operations of Coffee Pound to a great extent. There are 3 respondents who have denied and said
that it has provided limited influence whereas 2 employees were not sure about the statements.
From the analysis, it is clear that digital technology has its influence on business operations of
Coffee Pound up to a great extent.
Theme 4: Public image of Coffee Pound has been improved after using digital technology
4) Does public image of coffee pound improved after
using digital technology? No. of respondents
(a) Yes 14
(b) No 4
(c) Not sure 2
Total 20
13
15
3
2
(a) High
(b) Limited
(c) Low
Interpretation: In this research project, questionnaire method is used to gain information about
whether the brand image of company has been increased after using digital technology or not. In
accordance with this, there are 14 respondents who have stated ‘Yes’ as they feel that that brand
image of the coffee pound has been increased after implementation of digital technology or not.
4 respondents have said ‘No’ because they have realized that brand image of company is still
same whereas 2 respondents were not sure about the statement. Thus, it can be said that public
image of coffee pound improved after using digital technology.
Theme 5: Profitability of Coffee Pound has been increased after the implementation of
digital technology.
5) Does the profitability of company increase after
implementation of digital technology? No. of respondents
(a) Yes 10
(b) No 6
(c) Not sure 4
Total 20
14
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
14
4
2
Column B
whether the brand image of company has been increased after using digital technology or not. In
accordance with this, there are 14 respondents who have stated ‘Yes’ as they feel that that brand
image of the coffee pound has been increased after implementation of digital technology or not.
4 respondents have said ‘No’ because they have realized that brand image of company is still
same whereas 2 respondents were not sure about the statement. Thus, it can be said that public
image of coffee pound improved after using digital technology.
Theme 5: Profitability of Coffee Pound has been increased after the implementation of
digital technology.
5) Does the profitability of company increase after
implementation of digital technology? No. of respondents
(a) Yes 10
(b) No 6
(c) Not sure 4
Total 20
14
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
14
4
2
Column B
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Interpretation: In the research conducted on Coffee Pound, questionnaire method has been used
by scholar to collect the data and information about whether profitability of company has been
increased or not after application of digital technology at workplace. In this context, 10
respondents are those who have voted ‘Yes’ as they have identified that profitability of
organisation has been increased after the implementation of digital technology. 6 respondents are
those who have voted ‘No’ as they feel that profitability of company is not increased whereas 4
respondents are those who were not sure about the statement. From the analysis, it is clear that
profitability of company has been increased after implementation of digital technology.
Theme 6: Training is not provided to employees by supervisors effectively for handling
digital technology.
6) Does training provide to employees by supervisors
effectively for handling digital technology? No. of respondents
(a) Yes 7
(b) No 12
(c) Not sure 1
Total 20
15
10
6
4
(a) Yes
(b) No
(c) Not sure
by scholar to collect the data and information about whether profitability of company has been
increased or not after application of digital technology at workplace. In this context, 10
respondents are those who have voted ‘Yes’ as they have identified that profitability of
organisation has been increased after the implementation of digital technology. 6 respondents are
those who have voted ‘No’ as they feel that profitability of company is not increased whereas 4
respondents are those who were not sure about the statement. From the analysis, it is clear that
profitability of company has been increased after implementation of digital technology.
Theme 6: Training is not provided to employees by supervisors effectively for handling
digital technology.
6) Does training provide to employees by supervisors
effectively for handling digital technology? No. of respondents
(a) Yes 7
(b) No 12
(c) Not sure 1
Total 20
15
10
6
4
(a) Yes
(b) No
(c) Not sure
Interpretation: From the above research conducted in Coffee Pound, questionnaire method is
used by scholar to get data on whether the training is provided to employees by immediate
supervisors effectively for managing the digital-technologies at workplace or not. In relation to
this, 7 respondents have voted ‘Yes’ as they feel that training is provided to them for using the
digital-technologies. 12 respondents are those who voted ‘No’ as they have considered that there
is no training session organised for them at workplace. 1 Respondent was not sure about the
statement. Therefore, it is clear that no effective training has been provided by supervisors for
the management of digital-technology.
Theme 7: Digital technology has provided support in new product and service design.
7) Do you think that digital technology has provided
support in new product and service design? No. of respondents
(a) Yes 15
(b) No 3
(c) Not sure 2
Total 20
16
7
12
1
(a) Yes
(b) No
(c) Not sure
used by scholar to get data on whether the training is provided to employees by immediate
supervisors effectively for managing the digital-technologies at workplace or not. In relation to
this, 7 respondents have voted ‘Yes’ as they feel that training is provided to them for using the
digital-technologies. 12 respondents are those who voted ‘No’ as they have considered that there
is no training session organised for them at workplace. 1 Respondent was not sure about the
statement. Therefore, it is clear that no effective training has been provided by supervisors for
the management of digital-technology.
Theme 7: Digital technology has provided support in new product and service design.
7) Do you think that digital technology has provided
support in new product and service design? No. of respondents
(a) Yes 15
(b) No 3
(c) Not sure 2
Total 20
16
7
12
1
(a) Yes
(b) No
(c) Not sure
Interpretation: In the above research conducted on Coffee Pound, questionnaire method is used
by researcher to gather data and information that whether digital-technology has provided
support in new product and service design or not. In this context, there are 15 respondents who
have voted ‘Yes’ as they feel that digital technology has provided major support in new product
and service design. There are 3 respondents have denied this statement whereas 2 respondents.
Therefore, it is clear from the above analysis that digital technology has provided major support
in the development and design of new products and services which had led to growth and
innovation of Coffee Pound in market.
Theme 8: Employee turnover is major problem faced by organization after implementation
of digital technology.
8) Which problems is highly faced by organization after
implementation of digital technology? No. of respondents
(a) Employee Turnover 14
(b) Increase in cost 2
(c) Training requirements 4
Total 20
17
(a) Yes (b) No (c) Not sure
0
2
4
6
8
10
12
14
16 15
3
2
Column B
by researcher to gather data and information that whether digital-technology has provided
support in new product and service design or not. In this context, there are 15 respondents who
have voted ‘Yes’ as they feel that digital technology has provided major support in new product
and service design. There are 3 respondents have denied this statement whereas 2 respondents.
Therefore, it is clear from the above analysis that digital technology has provided major support
in the development and design of new products and services which had led to growth and
innovation of Coffee Pound in market.
Theme 8: Employee turnover is major problem faced by organization after implementation
of digital technology.
8) Which problems is highly faced by organization after
implementation of digital technology? No. of respondents
(a) Employee Turnover 14
(b) Increase in cost 2
(c) Training requirements 4
Total 20
17
(a) Yes (b) No (c) Not sure
0
2
4
6
8
10
12
14
16 15
3
2
Column B
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Interpretation: From the above table, it is clearly analysed that there are 14 respondents who
have voted ‘Yes’ as they feel that employee’s turnover is the major problem which is faced by
Coffee Pound after implementation of digital technology. 2 respondents have stated that
company has faced the problem of rise in cost whereas 4 respondents have said that rise in
training requirements is the most important problem which is faced by enterprise after
implementation of the digital technology. Thus, it is clear that employee’s turnover is the most
major problem which is faced by employees after implementation of digital technology at
workplace.
Theme 9: Digital technology has raised the promotion of products and services of Coffee
Pound.
9) Do you think that digital technology has raised the
promotion of products and services? No. of respondents
(a) Yes 16
(b) No 2
(c) Not sure 2
Total 20
18
(a) Employee Turnover (b) Increase in cost (c) Training requirements
0
2
4
6
8
10
12
14
14
2
4
Column B
have voted ‘Yes’ as they feel that employee’s turnover is the major problem which is faced by
Coffee Pound after implementation of digital technology. 2 respondents have stated that
company has faced the problem of rise in cost whereas 4 respondents have said that rise in
training requirements is the most important problem which is faced by enterprise after
implementation of the digital technology. Thus, it is clear that employee’s turnover is the most
major problem which is faced by employees after implementation of digital technology at
workplace.
Theme 9: Digital technology has raised the promotion of products and services of Coffee
Pound.
9) Do you think that digital technology has raised the
promotion of products and services? No. of respondents
(a) Yes 16
(b) No 2
(c) Not sure 2
Total 20
18
(a) Employee Turnover (b) Increase in cost (c) Training requirements
0
2
4
6
8
10
12
14
14
2
4
Column B
Interpretation: From the above-mentioned diagram, it is clearly understood that there are 6
respondents who have voted ‘Yes’ as they feel that digital technology has provided major
support in increasing the promotion of products and services in market. 2 respondents are those
who have voted ‘No’ as they feel that it has not supported in the promotion of products and
services whereas 2 respondents were not sure about the statement. From the above analysis, it is
clear that digital technology has the raised the promotion of products and service that ultimately
leads to rise in growth and innovation in business operations of Coffee Pound.
Theme 10: Coffee pound has achieved growth and development in service industry after
implementation of digital-technology.
10. Are you agree that company has achieved growth
and development in service industry after
implementation of digital-technology? No. of respondents
(a) Agree 14
(b) Not agree 4
(c) Not sure 2
Total 20
19
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
16
2
2
Column B
respondents who have voted ‘Yes’ as they feel that digital technology has provided major
support in increasing the promotion of products and services in market. 2 respondents are those
who have voted ‘No’ as they feel that it has not supported in the promotion of products and
services whereas 2 respondents were not sure about the statement. From the above analysis, it is
clear that digital technology has the raised the promotion of products and service that ultimately
leads to rise in growth and innovation in business operations of Coffee Pound.
Theme 10: Coffee pound has achieved growth and development in service industry after
implementation of digital-technology.
10. Are you agree that company has achieved growth
and development in service industry after
implementation of digital-technology? No. of respondents
(a) Agree 14
(b) Not agree 4
(c) Not sure 2
Total 20
19
(a) Yes
(b) No
(c) Not sure
0 2 4 6 8 10 12 14 16
16
2
2
Column B
Interpretation: In this research conducted on Coffee Pound, questionnaire methods is used by
scholar to collect data about whether the company has achieved growth and development in
service industry after implementation of digital-technology or not. From the above analysis, it is
clear that there are 14 respondents who have voted ‘YES’ as they feel that company has achieved
growth and development. 4 respondents are those who have voted ‘NO’ as they feel that no
growth and development has been achieved by Coffee Pound Whereas 2 respondents from
sample size of 20 respondents were not sure about the statement. From the above analysis, it is
clear that company has achieved growth and development in service industry after
implementation of digital-technology.
Secondary data analysis:
Study of various literature, journals and articles have provided an understanding that
digital-technologies have provided major growth to the service industry by increasing the ways
of marketing and promotion of business operations. Secondary data have stated that 67% of
overall small business enterprise in UK are using new and latest digital technologies to regulate
their business operations. More than 100 million of revenue is achieved by companies through
online orders and business. Revenue and profits of Coffee pound are also increased by 20% after
implementation of digital technologies but their labour turnover is also increased.
20
14
4
2
(a) Agree
(b) Not agree
(c) Not sure
scholar to collect data about whether the company has achieved growth and development in
service industry after implementation of digital-technology or not. From the above analysis, it is
clear that there are 14 respondents who have voted ‘YES’ as they feel that company has achieved
growth and development. 4 respondents are those who have voted ‘NO’ as they feel that no
growth and development has been achieved by Coffee Pound Whereas 2 respondents from
sample size of 20 respondents were not sure about the statement. From the above analysis, it is
clear that company has achieved growth and development in service industry after
implementation of digital-technology.
Secondary data analysis:
Study of various literature, journals and articles have provided an understanding that
digital-technologies have provided major growth to the service industry by increasing the ways
of marketing and promotion of business operations. Secondary data have stated that 67% of
overall small business enterprise in UK are using new and latest digital technologies to regulate
their business operations. More than 100 million of revenue is achieved by companies through
online orders and business. Revenue and profits of Coffee pound are also increased by 20% after
implementation of digital technologies but their labour turnover is also increased.
20
14
4
2
(a) Agree
(b) Not agree
(c) Not sure
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From purchase to sales unit, service organisations are benefited through the application
of digital technology within organisation.
P6. Conclusion and recommendations
From the above research report, it is clear that there is various important research which
are used by scholar in order to improve the business operations. There are various important
methodologies that have provided an understanding that combination of both; the interpretive
and positivism philosophies have provided support in getting information about the research.
Descriptive method is the most effective as it provides a clear direction that scholar needs to
follow for completion of effective research.
Recommendations
In this report, it is essential for the organisation to provide training to employees in order
to enhance their motivation and provide them understanding about use of new and the latest
digital technology for increasing competition at workplace. This training program will provide
support to employees in generating new ideas for product’s development and innovation.
TASK4
P7 Reflection on the values of undertaking research.
In this research, work is focused on some new methods to collect the data, and they make
sure that the investigating is enough to improve the level of carrying into action of the
organisation. I have learned that research work is the most important to increase growth
rate and help to identify the facts about aim that is to be achieved. I have learned that
digital technology is the most important part that improves the condition of the market.
This organisation is to be used, some digital technology is helping to improve the
business environment and make some changes as per the need of the Coffee Pound organisation.
I have learned that questionnaire is the most important to find out any information which is
useful for Coffee Pound and to make some improvement in the market.
I have known that the message is one of the efficacious know-how that change to
ascertain the aggregation from with each one of the form that was existence filled up by an
individual. To be used in research work different types of hypothesis and method to solve any
21
of digital technology within organisation.
P6. Conclusion and recommendations
From the above research report, it is clear that there is various important research which
are used by scholar in order to improve the business operations. There are various important
methodologies that have provided an understanding that combination of both; the interpretive
and positivism philosophies have provided support in getting information about the research.
Descriptive method is the most effective as it provides a clear direction that scholar needs to
follow for completion of effective research.
Recommendations
In this report, it is essential for the organisation to provide training to employees in order
to enhance their motivation and provide them understanding about use of new and the latest
digital technology for increasing competition at workplace. This training program will provide
support to employees in generating new ideas for product’s development and innovation.
TASK4
P7 Reflection on the values of undertaking research.
In this research, work is focused on some new methods to collect the data, and they make
sure that the investigating is enough to improve the level of carrying into action of the
organisation. I have learned that research work is the most important to increase growth
rate and help to identify the facts about aim that is to be achieved. I have learned that
digital technology is the most important part that improves the condition of the market.
This organisation is to be used, some digital technology is helping to improve the
business environment and make some changes as per the need of the Coffee Pound organisation.
I have learned that questionnaire is the most important to find out any information which is
useful for Coffee Pound and to make some improvement in the market.
I have known that the message is one of the efficacious know-how that change to
ascertain the aggregation from with each one of the form that was existence filled up by an
individual. To be used in research work different types of hypothesis and method to solve any
21
problem in Coffee Pound working environment. I have learned that new method to be used in
market and make some correction. As per the need of the Coffee Pound organization.
I completed that both this know-how is accommodating to gather message in order to
collect primary information, form was mature. Further, I accomplished that form need to be
highly-developed considering the difficulty solving subjective. To manage the work, problem
solving work is one of the most all-important parts and solve problems with the help of other
people.
22
market and make some correction. As per the need of the Coffee Pound organization.
I completed that both this know-how is accommodating to gather message in order to
collect primary information, form was mature. Further, I accomplished that form need to be
highly-developed considering the difficulty solving subjective. To manage the work, problem
solving work is one of the most all-important parts and solve problems with the help of other
people.
22
REFERENCES
Books and Journals
Pinto, J.K., 2015. Project management: achieving competitive advantage. Prentice Hall.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Polonsky, M.J. and Waller, D.S., 2014. Designing and managing a research project: A business
student's guide. Sage publications.
Trevino, L.K. and Nelson, K.A., 2016. Managing business ethics: Straight talk about how to do
it right. John Wiley & Sons.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Taylor & Francis.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Kendrick, T., 2015. Identifying and managing project risk: essential tools for failure-proofing
your project. AMACOM Div American Mgmt Assn.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Polonsky, M.J. and Waller, D.S., 2014. Designing and managing a research project: A business
student's guide. Sage publications.
Salemink, K., Strijker, D. and Bosworth, G., 2017. Rural development in the digital age: A
systematic literature review on unequal ICT availability, adoption, and use in rural areas.
Journal of Rural Studies, 54, pp.360-371.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Weill, P. and Woerner, S.L., 2015. Thriving in an increasingly digital ecosystem. MIT Sloan
Management Review, 56(4), p.27.
Online
Digital Technology. 2017. [Online]. Available through: <http://technologyin.org/digital-
technology>.
23
Books and Journals
Pinto, J.K., 2015. Project management: achieving competitive advantage. Prentice Hall.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Polonsky, M.J. and Waller, D.S., 2014. Designing and managing a research project: A business
student's guide. Sage publications.
Trevino, L.K. and Nelson, K.A., 2016. Managing business ethics: Straight talk about how to do
it right. John Wiley & Sons.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Taylor & Francis.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Kendrick, T., 2015. Identifying and managing project risk: essential tools for failure-proofing
your project. AMACOM Div American Mgmt Assn.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Polonsky, M.J. and Waller, D.S., 2014. Designing and managing a research project: A business
student's guide. Sage publications.
Salemink, K., Strijker, D. and Bosworth, G., 2017. Rural development in the digital age: A
systematic literature review on unequal ICT availability, adoption, and use in rural areas.
Journal of Rural Studies, 54, pp.360-371.
Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence on project
success and on the execution of business strategies. International Journal of Project
Management, 33(1), pp.53-66.
Weill, P. and Woerner, S.L., 2015. Thriving in an increasingly digital ecosystem. MIT Sloan
Management Review, 56(4), p.27.
Online
Digital Technology. 2017. [Online]. Available through: <http://technologyin.org/digital-
technology>.
23
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Template for evidence collection
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
➢ What have you completed?
➢ Did you fulfil the requirements of tasks?
➢ Are you on track and within deadlines set?
➢ Did you need to make any changes in your
project management plan?
I have created aims and objectives
After development Gantt chart, I have
made Gantt chart so that all activities
can be effectively framed with the time
2 weeks.
At the 3 weeks for collecting the
primary effective information
In the fourth week i have all
effectively which is collected have
been analysed with effective used
qualitative techniques..
To prepare questionnaire and
collection of information is not an easy
task but I tried by best in order to
complete all the activities
Any risks and / or issues identified?
➢ Did you identify risks/issues with lack of
skills required for undertaking research tasks?
➢ Did you identify any additional risks/issues
that have an impact on the project management
I have faced risk while preparing the
questionnaire and taking interview
No additional risk are there which has
provided impact on the project
management plan
Problems encountered
➢ What barriers did you face?
➢ How did you overcome them?
Lack of effective knowledge and time
By undertaking analysis of literatures
and using effective time management
strategies I will be able to develop these
strategies.
New ideas and change of project direction I have go new ideas when I have started this
24
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
➢ What have you completed?
➢ Did you fulfil the requirements of tasks?
➢ Are you on track and within deadlines set?
➢ Did you need to make any changes in your
project management plan?
I have created aims and objectives
After development Gantt chart, I have
made Gantt chart so that all activities
can be effectively framed with the time
2 weeks.
At the 3 weeks for collecting the
primary effective information
In the fourth week i have all
effectively which is collected have
been analysed with effective used
qualitative techniques..
To prepare questionnaire and
collection of information is not an easy
task but I tried by best in order to
complete all the activities
Any risks and / or issues identified?
➢ Did you identify risks/issues with lack of
skills required for undertaking research tasks?
➢ Did you identify any additional risks/issues
that have an impact on the project management
I have faced risk while preparing the
questionnaire and taking interview
No additional risk are there which has
provided impact on the project
management plan
Problems encountered
➢ What barriers did you face?
➢ How did you overcome them?
Lack of effective knowledge and time
By undertaking analysis of literatures
and using effective time management
strategies I will be able to develop these
strategies.
New ideas and change of project direction I have go new ideas when I have started this
24
research and I have also applied those ideas to
accomplish research.
What Have I learnt about myself this week?
➢ How did I feel when I had to deal with
tasks/problems?
➢ Did I find it useful to complete the tasks?
➢ How well have I performed? What did I
contribute?
➢ What can I improve on next week?
➢ How might this learning apply in the future?
I have learned the ways to accomplish effective
research and I have take analysis of time
management strategies.
It is useful in completing the task.
My performance in tasks was effectively and I
have all my efforts to make project reliable.
I have also accomplished the task on specified
time duration through application of time
management strategies
I can improvement problem solving and
technical skills
This effective learning can further be used in
future when I will not be able to resolve
problems.
Tasks planned for next week
➢ Which tasks are the priority?
Have you set aside sufficient time for➢
completion?
Priority task is conducting survey, collection
and analysis of data.
Yes, I have effectively set sufficient time for
completion of all the task.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the supervisor and date:
25
accomplish research.
What Have I learnt about myself this week?
➢ How did I feel when I had to deal with
tasks/problems?
➢ Did I find it useful to complete the tasks?
➢ How well have I performed? What did I
contribute?
➢ What can I improve on next week?
➢ How might this learning apply in the future?
I have learned the ways to accomplish effective
research and I have take analysis of time
management strategies.
It is useful in completing the task.
My performance in tasks was effectively and I
have all my efforts to make project reliable.
I have also accomplished the task on specified
time duration through application of time
management strategies
I can improvement problem solving and
technical skills
This effective learning can further be used in
future when I will not be able to resolve
problems.
Tasks planned for next week
➢ Which tasks are the priority?
Have you set aside sufficient time for➢
completion?
Priority task is conducting survey, collection
and analysis of data.
Yes, I have effectively set sufficient time for
completion of all the task.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the supervisor and date:
25
Template for Performance Review to be attached with the report by learner
1. What was the Project supposed to accomplish?
Project was supposed to accomplish in relation to the aim and objective of present research
project that is “To identify the impact of digital technology on small business to increase growth
and innovation – A case study on Coffee Pound “
2. Did the project succeed in its aim/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, The project have been succeeded in its aims and as I have effective and reliable outcomes
from the data I have collected
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
At initial stages I have faced problem in creating a Gantt chart as I have less knowledge and
experience of scheduling activities.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Main problems which I had faced was to completed the work on time and it was also improved
with the helps effective time management strategies.
5. What did you learn from undertaking the project?
Various important ways are there for resolution of issues that I have faced while undertaking
project.
6. How would you rate your performance as a management consultant leading the
project?
I have also faced various issues at the time of preparing questionnaire and data collection so I
have provided my self rating of 4 out 5.
7. What strengths and weaknesses of your performance did you identify?
Effective strengths are that I had never get demotivated from the work when I have
accomplished my task effectively.
8. How will this inform and support your continuous professional development?
26
1. What was the Project supposed to accomplish?
Project was supposed to accomplish in relation to the aim and objective of present research
project that is “To identify the impact of digital technology on small business to increase growth
and innovation – A case study on Coffee Pound “
2. Did the project succeed in its aim/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, The project have been succeeded in its aims and as I have effective and reliable outcomes
from the data I have collected
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
At initial stages I have faced problem in creating a Gantt chart as I have less knowledge and
experience of scheduling activities.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Main problems which I had faced was to completed the work on time and it was also improved
with the helps effective time management strategies.
5. What did you learn from undertaking the project?
Various important ways are there for resolution of issues that I have faced while undertaking
project.
6. How would you rate your performance as a management consultant leading the
project?
I have also faced various issues at the time of preparing questionnaire and data collection so I
have provided my self rating of 4 out 5.
7. What strengths and weaknesses of your performance did you identify?
Effective strengths are that I had never get demotivated from the work when I have
accomplished my task effectively.
8. How will this inform and support your continuous professional development?
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