Digitalisation and Business Performance

The assignment focuses on the implementation of digitalisation within business operations to achieve a competitive edge. The learner has undertaken a project evaluating this concept, outlining its objectives, activities, outcomes, challenges encountered, and lessons learned. They also provide a self-assessment of their performance as a management consultant leading the project. The report includes a work breakdown structure illustrating the project's key phases.

Managing Successful
Business Project

TITLE:
“The impact of digital technology supporting small business growth and innovation”
INTRODUCTION
Innovation is consist to be an effective element and plays crucial role in progress and
development of business at market place. In this modern era the major purpose of each business
organisation is to attaining higher growth and success through enhancing the profitability of firm
at market place. In this report Continental Consulting Limited is a chosen organisation. It is a
research and business consultancy which is owned by Mario Bindas. In today's modern world
people are very much based on digital tools and technologies and it is necessary for a small as
well as large business organisation is to use digital tools and technologies as to rendering high
quality products and services to their potential buyers (Bruce, Malcolm and O’Neill, 2017).
There are various kind of equipments within digital technologies such as computer, IT facilities,
mobile phones, these are effectual in supplying different kind of benefits to the firm or its
operations. This report contents the study about the aim and objectives of firm, the importance of
innovation in attaining higher growth and profitability along with project development plan, a
small scale research through applying qualitative and quantitative methods and in the end
essential data and information will be concentrated and interpreted in appropriate manner.
TASK 1
P1 Aims and objectives of this study
The major focused area of each small as well as large business organisation is to attaining
higher development and success at market area through applying various new and advance
technologies. In the world full of digitalisation it is necessary for each business organisations to
use digital equipments as to long run of business activities within the competitive market. In the
modern era, traditional methods are not appropriate in nature in regards to marketing and due to
high competition organisations are concern on replacing the traditional method by adopting
digital technologies (Christopher and et. al., 2011). Digital technologies has turned out to be
essential piece of business. It is being ensured by the innovation that the activities are being
completed in better and powerful way. Different sorts of technologies are being developed inside
the market and organisation avails its benefits which are relying upon the reasonableness of
business. Innovation causes organization to include better rivalry inside the market and in this
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manner deliver the results which are being normal. The appropriate selection of the digital tools
and technologies provide monitory benefit to the firm or its various business operations.
Continental Consulting Limited is a research and business consulting company, the main
business of the firm is business process Re-engineering and potential buyers involve small and
medium size manufacturing organisations which are located in and around London and Greater
London. The company has applying old IT tools and technologies and it is required for them to
make some innovation in their tools and technologies as to attaining higher growth and success
at market place (Sullivan, 2017).
Title of the Research: “The impact of digital technology supporting small business growth and
innovation”. A case study on Continental Consulting Limited.
Background of the Project:
In today's modern world competition is on its peak and it is the prior responsibility of
organisations to attaining higher competitive edge in respect to providing high competition to
their rivals. Technologies plays vast role in managing organisational operations and activities in
effective manner. As a small and research and business consulting organisation it is essential for
Continental Consulting Limited to make appropriate innovation in their tools and technologies as
to providing satisfactory products and services to their significant customers in respect to
attaining high growth and profitability at market place (Li, Tan and Hida, 2011). It is essential
for firm or its higher authority to analyse the needs or firm as to making appropriate
improvement in their operations so that firm can sustain an effective position at market place. As
a small business firm Continental Consulting Limited has come up with the IT needs and focused
on making appropriate changes and innovation in their technologies in respect yo attaining
growth.
Research Aim: “The impact of digital technology supporting small business growth and
innovation”. A case study on Continental Consulting Limited.
Research Objectives:
 To analyse the importance of innovation in the growth of small business enterprises.
 To identify the impact of digital technology on business activities. To ascertain the interrelationship between digital technologies and small business growth.
Research Questions:
 What is the importance of innovation in the growth of small business enterprises?
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 What is the impact of digital technology on business activities? How to ascertain the interrelationship between digital technologies and small business
growth?
P2) Project Management Plan.
Project direction plan is consist to be the most essential element for each business
enterprises as it is effective for an firm to build an appropriate plan in order to accomplishing
organisational desired goals and objectives in appropriate manner. In an organisation
management plays vast role in creating an appropriate project management plan in respect to
implementing all activities in a systematic manner (Harmaala, 2015). There are various element
which consist to be the most effective factor and provide support to the project management plan
to organise all business operations in systematic manner, in which some are evaluated as below:
Cost: This states as the most essential element which plays crucial role in creating an effective
project management plan. As a small business enterprises Continental Consulting Limited needs
to have proper flow of funds and capital because there are various activities which will need
capital to complete such as raw material, cost of assembling various parts, machines, labour etc.
The major obligation of a manager is to design an appropriate budget in which a significant
amount is allotted to each activity. A proper budget is effective in adoption of technology within
the work place. An estimation of cost which is incurred in the project is described as below:
Total forecasted budget
Particular 2017-18(£)
Implementing technology cost 18000
Promotional expense 6000
Advertisement expense 5200
Catalogues 1800
Training charges 6500
Total cost 37500
Scope: This also consist to be an another major facto which plays effective in creating an
effective management place (Sople, 2016). Each business has some scope and they work as to
reaching at their desired aims and objectives. As a small business concern the major scope of
3

Continental Consulting Limited is to expansing its business operations through follow new and
advance application within the work place in respect to attaining higher growth and success at
market place.
Time: Time which is being apportioned by the administration for completion the task along with
time is an essential element which needs to be managed by the firm as to accomplishing
organisational goals in limited period of time. It is very important for making the time limit as it
helps in achieving the objectives and therefore inspire the workers for doing likewise. It is
important for Continental Consulting Limited to manage time for each task in order to
completion of targeted operations within the given period of time (Mathew, 2012).
Quality: In today's scenario People are very much focused about the quality of products and
services, so it is necessary for each business enterprise to provide high quality products and
services in respect to sustaining customers for long time. This create value in high growth and
success of firm. As a small business enterprises it is essential for Continental Consulting Limited
to produce more qualitative products as to enhancing the goodwill of firm at market place.
Communication: This considered as a most effectual component which plays effective role in
maintaining the appropriate flow of data and information within the firm. There are different sort
of representatives who are predominantly dealing with the task keeping in mind the end goal to
give motivational component. Fundamentally oral correspondence was being done to have the
urgent information and in this manner direct the examination. It is important for Continental
Consulting Limited to use appropriate tools such as phones, computer systems as to providing
data and information to the each department of the firm.
Risk: This can be characterized as the vulnerability which is appended with venture. There are
different sorts of hazard factor appended to the venture of embracing computerized innovation
inside the procedure and activities. For instance , less response from the customers over the
region of business in the wake of bringing digitalisation as there are some who puts stock in
customary technique (Jupp, 2016).
Resources: This is also an effective element which is needs to managed by each business firm as
to attaining growth and success through implementing right source at right place.
P3 Work breakdown structure and Gantt chart
Gantt Chart :
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This is the apparatus which is being used keeping in mind the end goal to see out the
work consummation for the dispensed task. This type of strategies are being used by the firms
through charts and graphs for the purpose of attaining growth and success. While planning
designs and methodologies, this sort of tool is being adopted. This sort of time administration
tool can be used by the Continental Consulting Limited for outlining the time scale for inspiring
the representatives who are taking a shot at specific assignments. There are number of parts and
duties which is being satisfied by a worker alongside ideal usage of assets (Keeble and
Wilkinson, 2017). There are number of task which are being move from the undertaking because
of reception of this sort of hardware. There is the vital part which is being played inside
observing and movement administration which are exceedingly used and in this way it should be
ensured that the versatile application benefit are substantially more powerful and productive.
5

Work breakdown structure:
This sort of structure is about assignment of parts and obligations which is being finished
by organization all together best total the venture with creative personalities adequately. There
are different sort of variables which are being used for settling the issues and multifaceted nature
and the witticisms regular one is work breakdown structure in littler parts which thusly can be
checked and subsequently overseen in appropriate way (Piscicelli, Ludden and Cooper, 2018).
This method is effective in classifying the organisational work in small parts which helps the
firm or its authority in completion of the organisational work within the desired period of time.
6

Illustration 1: Work Breakdown structure
(Source: Work Breakdown structure, 2017)
M1 Comprehensive project plan, milestone schedule and project schedule
It is essential for an organisation to manage cost, scope, risk for creating an appropriate
project management plan.
Cost: It is essential for each small as well as large business enterprise to have an appropriate
arrangement of funds and capital as to handling the all business operations in appropriate
manner. The estimated cost of the project is 37500 £ in which all the essential activities are
involved like Implementing technology cost, Promotional expense, Advertisement expense,
Catalogues, Training charges etc.
Scope: The major scope of firm is to attaining high growth and success through implementing
innovation within the market place.
Risk: Issue and conflicts are unwanted in nature and it is essential for an organisation to manage
the risk so that activities can be completed within desired period of time.
Time: This considered as the most essential factor as it is the major responsibility of a manager
to set an appropriate time for each activity or operation in respect to completion of the work
within desired period of time. The project is completed within the time duration of 15 weeks.
7

D1 Project management process and appropriate research methodologies
As per the views expressed by Pot, 2011, the project management plan considered the
entire threat as their weakness and create vast impact in profitability of firm. This can help in
dealing with those limitation and making a proper arrangement for the association to finish
extend in viable way. Through project management plan, Gantt charta exercises and
improvement design, progression in the whole business venture can be overseen. Different
powerful procedures can hep an organization in meeting wanted result to the individual or
enterprise in most sorted out way. The project into consideration is based on implementing
advancement technologies within the business operation of the firm as it is effective in attaining
higher growth and success through enhancing the operations of the firm at global level. The
present investigation is based on qualitative aspect as the whole collected data and information is
based on qualitative means. Qualitative research is effective in providing a appropriate
theoretical framework to understand the aspect of the investigation work in effective manner.
Primary and secondary sources are used as to gathering proper information as to reaching at
potential outcome. primary source is effective in conducting survey with the help of filling the
questionnaire from respondents. Secondary source is effective in providing a proper theoretical
framework by analysing the opinion of various authors and writers.
TASK 2
P4 Application of quantitative and qualitative tools for data collection
Research is consist to be a crucial aspect in which data and information plays vast role in
carry out the research activities in well planned and systematic manner. As to conducting an
effective research work it is the major responsibility of researcher to gather appropriate and
relevant data for the research work in respect to drawing valid and appropriate outcome. Data
and informations are mainly gather through various sources such as primary as well as secondary
source of data collection (Kregor, Breslin and Fountain, 2012). Researcher apply both the
methods as to gather appropriate information for the research work. In this modern business era
business firms are widely focused on implementing digital tools and applications within the firm
as to reaching at high growth and success at market area. Organisations are mainly applying
qualitative and quantitative methods for gathering data and information for accomplishing the
goals and objectives of the firm in appropriate manner.
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Quantitative Method: This is very important for gathering pertinent information and data for the
investigation work. It is utilized by firm to managing research procedure for analysing the result
and outcome an orderly way. In this mathematical tools, diagrams, graphs are useful in assessing
the suitable answer.
Qualitative Method: In this information has been gathered by estimating the component of
quality as in this data has been gathered on the basis of qualitative aspects. It helps in discovering
the diverse sources which are as far as quality viewpoints. For giving better results organisations
are focused on analysing the accumulated data through various strategies and tools (Roehrich,
Hoejmose and Overland, 2017).
In the present work data has been gathered through filling the questionnaire by 30 respondents.
Questionnaire
Name:
Age:
Gender:
Contact Number:
Email Id:
Address:
Q1) Does Digital technologies are effective for attaining growth for small business
enterprises?
Yes
No
Q2) Is it important for Continental Consulting Limited to bring innovation in their
technologies?
Important
Not Important
Q3) Does the transformation in digital technologies are effective for Continental Consulting
Limited to providing competition to their rivals?
Agree
Disagree
Q4) What are the major benefits derived by the implementation of digital technologies within
the work place?
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Expansion of Businesses
Developing productivity
Increasing sales
Enhancing profitability
Q5) Which innovative tools are used by Continental Consulting Limited as to enhancing their
customers base?
IT systems
Online Applications
Computers
Online pages
Q6) Is there any impact on the future performance of the Continental Consulting Limited
through the implementation of advance technologies within the firm?
Positive
Negative
Neutral
Q7) What are the major effectiveness of digital technologies within the present scenario?
Easy Connectivity
Good flow of Information
Enhancement of Knowledge
Q8) Recommendation to ensure digitalisation effectively in an organisation.
M2 Accuracy and reliability of different research methods.
The association utilize different research methods and information investigation methods
for meeting the relevant outcome for the research work. This report is utilizing primary as well
as secondary source for leading qualitative and quantitative research which can help the
association in meeting their points and destinations. This is required for a research work to
follow all systematic steps as to accomplishing the objectives of the work. qualitative and
quantitative techniques can help in achievement of the desired goals. This techniques and stages
will lead the enterprise towards authentic information and effect of digital technologies and
innovation over the association and its development. Qualitative research is effective in
providing a brief analysis on the issue of the research by conducting a detailed analysis. In this
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proper theoretical frame work is provided by analysing the aspects of research in effective
manner. The present investigation is based on the implementation of advancement in the
operation if the firm as to attaining higher future growth and success. Qualitative investigation is
appropriate for providing a brief discussion through gathering information from various sources.
Primary and secondary tools are appropriate in gathering accurate and relevant information from
different sources. Primary source is mainly appropriate in collecting information by the personal
experience of an individual, thus in this survey is conducted among the people who are
connected with the similar area of the study. Secondary source is effective in creating a proper
theoretical frame in which the issue of the research is discussed with the perspective of various
authors and writers.
TASK 3
P5 Analysis of research and data using appropriate methods.
The major motive of this sort of work is on addressing to the important information
which is being used inside process alongside future reason also. Various sort of parts are
available in which this sort of tools is being connected. This should be essentially be possible by
getting together of survey alongside assessment for acquiring comes about. Translation of the
study is being depicted underneath:
Questionnaire
Q1) Does Digital technologies are effective for attaining growth for small
business enterprises?
Frequency
Yes 26
No 4
Q2) Is it important for Continental Consulting Limited to bring innovation in
their technologies?
Frequency
Important 25
Not Important 5
Q3) Does the transformation in digital technologies are effective for
Continental Consulting Limited to providing competition to their rivals?
Frequency
11

Agree 22
Disagree 8
Q4) What are the major benefits derived by the implementation of digital
technologies within the work place?
Frequency
Expansion of Businesses 8
Developing productivity 7
Increasing sales 8
Enhancing profitability 7
Q5) Which innovative tools are used by Continental Consulting Limited as to
enhancing their customers base?
Frequency
IT systems 10
Online Applications 5
Computers 10
Online pages 5
Q6) Is there any impact on the future performance of the Continental
Consulting Limited through the implementation of advance technologies
within the firm?
Frequency
Positive 26
Negative 2
Neutral 2
Q7) What are the major effectiveness of digital technologies within the present
scenario?
Frequency
Easy Connectivity 10
Good flow of Information 10
Enhancement of Knowledge 10
12

Q8) Recommendation to ensure digitalisation effectively in an organisation
Theme 1: Digital technologies are effective for attaining growth for small business enterprises.
Interpretation:
As per the above given report it has been concluded that digital tools and technologies are
effective for attaining high growth and success of small business enterprises at market place. 26
out of 30 people are favour with this statement and remaining people are not in favour with the
same.
13
Yes No
0
5
10
15
20
25
30 26
4
Column B

Theme 2: It is important for Continental Consulting Limited to bring innovation in their
technologies.
Interpretation:
According to the above given graph it has been analysed that It is important for
Continental Consulting Limited to bring innovation in their technologies. 25 out of 30 people
said that it is important for an organisation to bring innovation in their operations in order to
attaining growth and profitability and remaining people said that it is not that important for
organisations.
14
Important Not Important
0
5
10
15
20
25
25
5
Column B

Theme 3: The transformation in digital technologies are effective for Continental Consulting
Limited to providing competition to their rivals.
Interpretation:
From the description of the above given chart it has bee determined that 22 out of 30
respondents are agree with this statement that The transformation in digital technologies are
effective for Continental Consulting Limited to providing competition to their rivals and 8
people are not agree with the same as per their opinion digital technologies are not much
effective in providing competition to their rivals.
15
Agree Disagree
0
5
10
15
20
25 22
8
Column B

Theme 4: The major benefits derived by the implementation of digital technologies within the
work place.
Interpretation:
16
Expansion of Businesses
Developing productivity
Increasing sales
Enhancing profitability
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
8 7 8 7
Column B

According to the above given report it has been seen that there are various benefits which
are derived by the implementation of digital technologies within the work place such as
expansion of the business, developing productivity, increasing sales and enhancing profitability.
17

Theme 5: There are various innovative tools are used by Continental Consulting Limited as to
enhancing their customers base.
Interpretation:
From the above given report it has been evaluated that there are various innovative tools
which are used by Continental Consulting Limited as to enhancing their customers base such as
IT system, Online Application, Computers and online pages.
18
IT systems Online Applications Computers Online pages
0
1
2
3
4
5
6
7
8
9
10
10
5
10
5
Column B

Theme 6: There is a huge impact on the future performance of the Continental Consulting
Limited through the implementation of advance technologies within the firm.
Interpretation:
As per the above given graph it has been concluded that digital technologies has positive
impact on the future performance of the Continental Consulting Limited. In this modern era
competition is so high at market place and organisations are concern on adopting new and
advance technologies in order to attaining a higher position at market place.
19
Positive Negative Neutral
0
5
10
15
20
25
30 26
2 2
Column B

Theme 7: The major effectiveness of digital technologies within the present scenario.
Interpretation:
According to the above given report it has been determined that there are various
effectiveness of digital technologies within the present scenario such as Easy Connectivity, good
flow of information, enhancement of knowledge.
20
Easy Connectivity
Good flow of Information
Enhancement of Knowledge
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Column B

P6) Appropriate recommendations as a result of research and data analysis to draw valid and
meaningful conclusions.
Continental Consulting Limited is a small research and business consultancy which is
owned by Mario Bindas. The major centred region of firm is to giving powerful items and
administrations to their signifiant clients with a specific end goal to achieving higher
development and accomplishment at commercial venture. In the present business situation
rivalry is so high at commercial centre and associations are generally worry on giving high
rivalry to their opponents through embracing new and creative advancements inside the work
put. It is vital for every little and in addition expansive business endeavours to utilize new and
propel advances in regard to upgrading the execution and benefit of firm at commercial centre.
This make an incentive in fulfilling the requirements and needs of individuals at commercial
centre and build up the gainfulness of firm at commercial centre. There are different suggestion
which are should be trailed by associations as to accomplishing higher development in which
some are portrayed as under:
 There is the advancement which has been given by organization to alternate customers
which resembles giving out cloud innovation which can ease up process.
 Various sort of utilizations which are being used by organization before propelling for
settling all sort of issues.
 Clients can furnish surveys alongside inputs expressing the regions where positive
changes can be made.
 There are sure sort of exercises which are being observed so they can be accomplished
inside the apportioned time frame and that too in strong way.
M3 Selection of different tools or technologies
Through utilizing the essential information look into and overseeing subjective and
quantitative research strategy, the association will have the capacity to meet the coveted result
which helps in proposing association the suggestion part. The establishment can utilize the AI
and virtual innovations for more programmed and propelled framework which can pull in
purchaser i.e. understudies toward association even after the time of Brexit. In this way, this is a
powerful approach. As a running business, the major focused area of Continental Consulting
Limited is to implement advancement in their technologies and operations in respect enhancing
their market reach. The company is mainly operating in research and business consultancy field
21

and widely concern on adopting new and advance technologies like, cloud computing, artificial
intelligence, social media etc. in order to developing the operation of the firm in effective
manner. These advance tools and technologies are beneficial for the firm to increase their
businesses operations at global level.
P7 Self- reflection of the work undertaken.
Digitalisation is more critical piece of the part to diminish their circumstances and cost
and additionally to expand benefit. In this I have distinctive parts with a specific end goal to lead
inquire about occasions. Amid this projects I will utilized diverse strategies, for example,
essential, optional, subjective and quantitative techniques. The work by me has been assuming
significant part in broadening up my mindset alongside upgrading abilities and learning. There
are a portion of the real issues which has been attempted like effect of the computerized
innovation on the business alongside its capacities to give development and improvement.
Being a beginner in this sort of segment there are different case where I had a craving for
battling and circumstances which enabled me to perform in best mode. From this report, it has
been investigated by me to pick up the dependability in contemporary market. I improved
application on the telephone by which clients can without much of a stretch access or profit the
administrations. This advancement step was taken with the thought process of diminishing the
red tap-ism and different customs. There are numerous sorts of issues which are being looked by
the chiefs in charge of undertaking the errand.
M4 Evaluate the value of project management procedures
I have taken in different things from this above report which incorporates hypothetical
and useful acquiring angles that've helped me in general development of identity. It have
lessoned me usage of PC based work and programming, for example, information understanding
innovation, Gantt Chart and numerous different though I have figured out how to execute
advanced advances inside the exercises of a hierarchical for improvement of the administrations
and items in an organization and additionally how it profit the general development. Therefore, it
have lessoned by directing an examination of business venture in consistent and legitimate way.
From the above given analysis it has been analysed that project management is the prior element
of each business as to reaching at the potential outcome. Project management is required to
maintain the appropriate flow of operations in effective manner. An appropriate plan helps in
providing a significant direction to attaining potential objectives of the firm in efficient manner.
22

The specified area of study helps me in developing the skills in management of project activities
with a proper time duration as to completion of the work in proper way. My project management
abilities are enhanced which is effective in attempting my future goals in effective manner.
D2 Reflect of project outcome through justification of given recommendation
This can be resolved or perceived that whole elements of task have been done for setting
the adequacy of cost and time. Each gathering and colleagues take an interest their enterprise in
making groups and gatherings in powerful way. For assessing various execution of an individual,
numerous different changes can be inspected that guide in incitement them in respect of the task.
This can basically be broke down that the advances reception and activities for making business
more significant in compelling terms and in addition accomplished them inside certain time-
frame. As per the opinion of Sullivan, 2017, the implementation of digital tools and technologies
are effective for the growth and development of the business. The particular area of study helps
in providing a brief discussion about the importance of implementing advancement in
organisational operations as to developing the operations of the firm in effective way. With this
specific analysis an individual is having the potential knowledge in regards to the
implementation or usefulness of digital tools and techniques within the modern business
environment.
CONCLUSION
From the above given report it has been concluded that innovation is consist to be the
most essential element which plays vast role in growth and development of firm at market place.
Computerized innovation in the corporate segment which has purchased advancement for a large
number of the organizations which can help them in making the activities and process
considerably more successful and smooth. This additionally assists organization in achieving
they goals which thusly bring achievement and development. There are various components
which has had positive and negative effect upon the procedure of organization which thusly will
permit to pick up the upper hand.
23

REFERENCES
Books and Journals
Bruce, F., Malcolm, J. and O’Neill, S., 2017. Big Data: Understanding how Creative
Organisations Create and Sustain their Networks. The Design Journal. 20(sup1).
pp.S435-S443.
Christopher, M. and et. al., 2011. Approaches to managing global sourcing risk. Supply Chain
Management: An International Journal. 16(2). pp.67-81.
Harmaala, M. M., 2015. The sharing city as a platform for a more sustainable city environment?.
International Journal of Environment and Health. 7(4). pp.309-328.
Jupp, J. R., 2016. Cross industry learning: a comparative study of product lifecycle management
and building information modelling. International Journal of Product Lifecycle
Management. 9(3). pp.258-284.
Keeble, D. and Wilkinson, F. eds., 2017. High-technology clusters, networking and collective
learning in Europe. Routledge.
Kregor, G., Breslin, M. and Fountain, W., 2012. Experience and beliefs of technology users at an
Australian university: Keys to maximising e-learning potential. Australasian Journal of
Educational Technology. 28(8).
Li, H. H. J., Tan, K. H. and Hida, A., 2011. Sustaining growth in electronic manufacturing
sector: lessons from Japanese mid-size EMS providers. International Journal of
Production Research. 49(18). pp.5415-5430.
Mathew, S. K., 2012. Adoption of business intelligence systems in Indian fashion retail.
International Journal of Business Information Systems. 9(3). pp.261-277.
Piscicelli, L., Ludden, G. D. and Cooper, T., 2018. What makes a sustainable business model
successful? An empirical comparison of two peer-to-peer goods-sharing platforms.
Journal of Cleaner Production. 172. pp.4580-4591.
Pot, F., 2011. Workplace innovation for better jobs and performance. International Journal of
Productivity and Performance Management. 60(4). pp.404-415.
Roehrich, J. K., Hoejmose, S. U. and Overland, V., 2017. Driving green supply chain
management performance through supplier selection and value internalisation: A self-
determination theory perspective. International Journal of Operations & Production
Management. 37(4). pp.489-509.
Sople, V. V., 2016. Managing intellectual property: The strategic imperative. PHI Learning Pvt.
Ltd..
Sullivan, J., 2017. Creating Employee Champions: How to drive business success through
sustainability engagement training. Routledge.
Online
How To Design Your Company’s Digital Transformation. 2015. [Online]. Available
through:<http://www.digitalistmag.com/digital-economy/2015/10/16/design-company-
digital-transformation-03517622>.
The digital utility: New opportunities and challenges. 2016. [Online]. Available
through:<https://www.mckinsey.com/industries/electric-power-and-natural-gas/our-
insights/the-digital-utility-new-opportunities-and-challenges>.
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APPENDIX
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen
organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task
requirements?
 Are you on track and within
deadlines set?
 Did you need to make any
changes to your project
management plan?
Comments
To determine the impact of digital
technology on business functions
and operations in continental
consulting Ltd.
Yes
All those sections or guidelines
are completed on their give time
framework.
Yes changes are certain changes
in being made in project
management plan cause of
changes in laws and legislations.
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
Yes, issues have been faced by me at the time
of collecting data with customers.
Low project cost was the another area of
concern.
Problems encountered
25

 What barriers did you face?
 How did you overcome them?
Ethical and legal forces as well as trusting
affects more.
In order to resolve these issues I overviewed
the entire study and gather accurate data.
New Ideas and change of project direction Digital technology gives advantages to
organisation in terms of raising performance
outcomes.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
These challenges helps me to learn and get
experience of new things to get success.
Positive
I gave best according to me while completion
of this project. My managers provide better
guidance and direction to do tasks in better
manner.
My performance skills
I should boost up my communication skills.
It supports to implement digital technology
within business associations.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Various things on priority like collecting
data, reviewing the literature and setting
up the aims and objectives.
Yes, sufficient time frame has been set up
for all the activities for finishing all the
tasks and activities in effectual manner.
Project plan status to date (on, ahead,
behind)
Up to date
Supervisor comments to address
Signature of the Supervisor and date:
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Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
The prime objective of this project is to implement digitalisation in working
processes thus to gain high competitive edge at marketplace.
2. Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
The project is tend towards increasing market goodwill of the firm and it
can be done through fulfilling social activities and responsibilities.
3. What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from a
range of perspectives.
I do all tasks and activities in the best possible manner it enable to
decrease given time framework.
4. What problems emerged during the project and how were they tackled?
Was there timely identification of issues and resolution during the project
process?
Yes I have faced several problems and issues at the time of gathering data
and information.
5. What did you learn from undertaking the project?
I realise that business organisations have to implement digital technology to
attain and retain large group of customers.
6. How would you rate your performance as a management consultant leading
the project?
I would like to rate myself 8 out of 10.
7. What strengths and weakness of your performance did you identify?
Poor analytical skills is my weakness whereas effective communication
skills are my strength.
8. How will this inform and support your continuous professional
development?
It is mandatory for companies to open communication at workplace as they
can acquire with each other.
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