Managing a Successful Business Project: Importance of Technology and Employee Requirements in UK Retail Sector

This research project focuses on the importance of technology and employee requirements in the UK retail sector, specifically at Sainsbury. It covers the stages of project lifecycle, factors required for compiling a project management plan, research strategies and methods, and a project management plan that covers aim and objectives of research, quality, deliverables, risk, communication resources, and research methods. A work breakdown structure and schedule are also provided to complete the project successfully.

UNIT 6 Managing a
Successful Business
Project
(The importance of technology and the
requirements needed for employees to
carry out their roles and collaborate
while transforming workplace in the
digital age in context of the UK retail
sector)

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
PART 1...........................................................................................................................................1
P1 Determine several stages of Project Lifecycle as well as its importance for project success 1
P2 Find out the factors which is required for compiling a project management plan.................2
P3 Analyse a extent related to strategies and methods of research along with their importance
in project management.................................................................................................................3
P4 Make a project management plan that covers aim and objectives of research, quality,
deliverables, risk, communication resources as well as research methods..................................4
P5 Produce a work breakdown structure and schedule to provide stage and time frames to
complete the project successfully................................................................................................6
LOGBOOK......................................................................................................................................8
PART 2..........................................................................................................................................11
P6 Conduct a business project as stated within the PMP and communicating findings............11
P7 Present the data to draw a valid and meaningful conclusion and recommendation and data
analysis.......................................................................................................................................16
P8 Reflect on the value of undertaking the business project to meet stated objectives and own
learning and performance..........................................................................................................17
REFERENCES..............................................................................................................................18
APPENDIX....................................................................................................................................20
Questionnaire.............................................................................................................................20

INTRODUCTION
Successful business projects are those that are delivered and maintained on schedule,
meet business requirements, deliver the expected business value and return on investment as well
as are delivered and maintained within budget (Alghail, Yao and Abbas, 2022). A project
manager is responsible to execute the project in properly by understanding and knowing their
market as well as industry of their projects. The current research project is conducted to find out
the technology and the requirements needed for employees to carry out their roles and
collaborate while transforming the workplace. The selected organisation for the present research
project is Sainsbury. The company is one of the leading multinational retail organisations of
United Kingdom.
MAIN BODY
PART 1
P1 Determine several stages of Project Lifecycle as well as its importance for project success
The project management lifecycle involves high level processes to deliver a successful
project. Proper management of a project assist firms to get prevented from the waste of resources
and money as many unsuccessful project failed due to communication breakdown (Arefazar and
et. al., 2022). In project management lifecycle stages project manager come up with an idea for a
project, define its aims, do planning for its execution and provide proper guidance for its
completion. The stages of project lifecycle and their importance in present research project are
described below:
Initiating- It is the prior stage of project management lifecycle in which the project
manager find out the problem, requirement or opportunity along with the insights ways to meet
this requirement, take this opportunity or solve this problem. It is important for the project
manager to find out the objectives of their project as well as analyse its deliverables and
feasibility for the project (Binci and et. al., 2022). The initiating stage is important stage of
project management lifecycle as it helps in making project successful. There are some tools that
helps project manager are RACI chart, project proposal and project charter.
Planning- During this stage, the project manager break down the larger project into
several smaller tasks, develop an effective team and prepare a schedule for the success
1

completion of project. After breaking larger projects into smaller tasks, the project manager is
required to make sure that each tasks should be complete within its framed time (Coghlan, Shani
and Coughlan, 2022). The tools that the project manager used in stage are risk register and Gantt
Chart.
Execution- In this stage of project management lifecycle the project manager converts its
project planning into action. It is important for the project manager to keeping the tasks on track,
organising team members properly, managing timelines and ensuring that all the tasks are
accomplished according to original plan (Damasiotis, 2022). The tools that help project manager
in this stage are Burn-down chart and Change requests.
Closure- It is last stage of project management lifecycle when all the project tasks
finished, then the project enters in its closing stage. In this stage, it is important for the project
manager to provide final deliverables, release project resources and then determine the success of
the project (Darwish and Verma, 2022). They also need to evaluate what was going good and
what wrong in the project for improving it for making future project successful.
P2 Find out the factors which is required for compiling a project management plan
A project management plan is described as formal document that defines how a project is
going to be carried out (Gładysz and Kuchta, 2022). There are some factors which is required to
be considered while compiling a project plan for making project successful. These factors in
relation to current research project is described below:
Deliverables- The deliverables are used to describe the products, services or results that
the project is commissioned to produce. It provide detail information about the objectives of
project along with the activities required to get there (Hickson and Owen, 2022). In the project
management plan, each deliverables should be communicate clearly to all involved the timeline,
scope and budget for a specific chunk of work.
Quality- It is used to described the standard of project which is measured in against of
similar kind of project (Weflen and et. al., 2022). Quality management processes help in
controlling the cost of a project, establish standards as well as determine the steps for confirming
and achieving those standards.
Risk- A risk is described any thing that could have potential in order to impact deadline
of the project. There are several thinks that can be risk for completing the project on time
2

(Jadhav, 2022). The project manager should analyse the risk and then find out the effective way
in order to mitigate the risk for making the project successful.
Communication- The project scope, deadlines and budgets are can be considered as
biggest source of issues for the project. But the poor communication is also create problems in
completing the project properly. Communication is an important aspect for the success of a
project. It helps project manager to interact with their stakeholders properly for accomplishing
the project successfully.
Resources- It is described an important asset whose primary role is to help in carrying
out a certain task or project. It is used to their maximum potential for keeping the project on
budget and on time (Kamaruddeen, 2022). The resources are different in every different projects
which makes project managers to identify the which resources are useful in order to conduct the
research project in better manner.
P3 Analyse a extent related to strategies and methods of research along with their importance in
project management
Research methodology refers to a method or process that helps in explaining how a
investigator intends to conduct the research effectively. It is also described as systematic plan
that assist researcher to solve research problem properly (Demchenko, 2020). In order to
understand the methods and strategies used in the current research project, the researcher uses
research onion. Research onion refers to a framework that divided research methodology in
different techniques and methods for making easier for the researcher to complete the whole
research properly. The research methods and strategies used in current research project and their
importance are described below:
Research philosophy- The positivism research philosophy is used in the current
research project as it allow researcher to conduct survey of large population for obtaining
overview about the whole society and uncover the social trends (Oulevey, Tsutsui and Kohtake,
2018). Positivism research philosophy is important for obtaining reliable and accurate
information about the research topic for attaining research goals and objectives.
Research Approach- The researcher used deductive research approach that help
researcher to collect and analyse the data for the research. This research approach assist research
to gather and examine the quantitative information about the research topic (Yan and Chowell,
3

2019). The deductive research is important for the researcher as it allows them to use their logic
for justifying decision in the research project.
Research strategy- The researcher selected survey strategy in the current research
project. It permit researcher to gather large data or information related to the research topic from
the large population (ERGİN and AKIN, 2018). The survey strategy is the most convenient
method to collect data for the research. It provides the exchange of information in between the
respondents and researcher to carry out the research properly.
Research choice- The researcher used quantitative research choice for collecting and
analysing the information and data related to the research. It helps research to gather and
examine numerical information related to the research topic (Dickson-Karn, 2020). The
quantitative research choice is important for attaining greater understanding and knowledge
regarding social world in order to conduct the research in well manner.
Time horizon- Cross-sectional time horizon is used in order to conduct the current
research project in short time period (Haas, 2018). The main purpose of this time horizon is it
assist researcher to compare several variables in similar time.
Data Collection- Both primary and secondary data collection methods used in the current
research project. The primary data collection method helps in collecting reliable and accurate
information from the respondents (Schmelz, 2021). The secondary data collection helps
researcher to collects perspectives and insights of many experts related to research topic.
Data analysis- The researcher used frequency distribution data analysis techniques as it
helps in evaluating and calculating numerical data related to the research topic. It also help
researcher to organise and summarise the raw data in a tabular format (Durrant, Brenchley and
McCallum, 2021).
Sampling- The researcher used probability sampling in the current research project. It
help researcher to collect information from the equal number of respondents by selecting through
random sampling (Fox and Lash, 2020). In the current research project 30 respondents are
selected in order to collect information related to the research topic.
P4 Make a project management plan that covers aim and objectives of research, quality,
deliverables, risk, communication resources as well as research methods
Research aim:
4

To identify the importance of technology and the requirements needed for employees to
carry out their roles and collaborate while transforming workplace in the digital age in context of
the UK retail sector. A study on Sainsbury.
Research objectives:
 To understand the concept of workplace transformation and the use of technology in
transforming workplace in context of retail sector.
 To identify the importance of technology for Sainsbury's employee to carry out their roles
and collaborate in the organisation.
 To determine the technologies used by Sainsbury to transform their workplace in digital
age.
Deliverables:
The current research project is classify in different task and measurable variables. These
tasks and measurable variables are allotted within 28 weeks time period. It will helps researcher
to complete the research on time as well as in systematic manner (Krogh and Thygesen, 2022).
There are different tasks involved in the present research such as aim and objectives,
introduction, literature review, research methodology, data collection and analysis and many
more.
Quality:
The current research is conducted through quantitative research method that help in
collecting numerical information and data for the research. It helps in producing good quality in
comparison to qualitative research method (Maes, Gebhardt and Riel, 2022). This is because it
helps in collecting accurate, up-to-date and reliable information related to the research topic.
Risk:
There are many things that creates risk for the current research project. It involves time,
cost and resources. It is important for the research to find the effective method to mitigate these
risk effectively and complete the research project in better manner. The researcher used Gantt
chart in order to mitigate time risk in the current research project (Mahmoud Saleh and Karia,
2022). For mitigating cost risk in the research project, the researcher used questionnaire as it is
cost effective and help researcher to collect information from large population. To mitigate
resource risk, researcher used secondary data collection method for collecting information
through several sources such as books, journals and scholarly articles.
5

Communication:
The researcher used survey and email in order to interact with the stakeholders and
collect reliable and important information related to the research topic. It helps researcher to
communicate with the selected respondents in order to collect accurate and up-to date
information (Saad, Alaloul and Ammad, 2022).
Resources:
The researcher used different resources in the present research project as it helps in
conducting it in appropriate way. It involves questionnaire, books, journals and so on (Shives
and et. al., 2022).
Research methods:
In the present research project, researcher used quantitative research methods for
collecting numerical information about the facts and figures related to research topic (Spitzer and
Clausen, 2022).
P5 Produce a work breakdown structure and schedule to provide stage and time frames to
complete the project successfully
Work breakdown structure refers to as project management tool that consists step-by-step
approach for completing the large project with the help on several moving pieces. In relation to
the present research study, researchers used Gantt Chart for breakdown and schedule the whole
research project for rendering several stages and time-frames. Gantt chart means a project
management tool which is used to help project manager to examine the schedule planning of
various project tasks (Young Illies and Stachowski, 2020). It is used to present in the form of bar
charts to helps in illustrating the schedule of the research project. Gantt chart helps researcher to
make things simple and easy in order to conduct the complete the research project successfully.
6

7

LOGBOOK
8

Project Log Book
Project Logbook For MSBP
Learning Week No: (Project Week no. )
Date:
No. Planned Activities Action Plan
1 Update your last week’s work Data findings and collection
2 Problem encountered and how did you
handle the problem?
Points to consider:
What barriers did you face?
Managing time
How did you overcome them?
Through Gantt chart
3 Task for this week What have I learnt about myself this
week?
Points to consider:
How did you feel when you had to deal with
tasks/problems? Did you find it useful to
complete the tasks?
I feel disappointed in order to deal with
the tasks or problems. Yes I found that it
is useful to complete the tasks.
How well have you perform? What did you
contribute? What can you improve on next
week?
As per my opinion I perform very well. I
have gathered in-depth information
related to the research topic. I will
improve time management skill on next
week.
9

How might this learning apply in the future?
I will apply my this learning in the future,
by completing given tasks on time.
4 Risk issues identified. Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking
research/tasks?
Yes, I found risks with a lack of skilled is
that I faced problem in completing the
present research.
was there any project issue which were
highlighted in front of you while you're
performing the project management plan?
No
5 Plan your tasks for next week Points to consider:
Which tasks are priorities?
Data analysis and findings
Have you set aside adequate time for pass
completion?
Yes
6 Project plan status till date (on/ahead /
behind)
If behind, why?
Till now, I have completed my all tasks on
time. And I already conduct my data
analyses and findings.
7 Remarks by the lecturer if any
Student Full Name, Registration No.
10

Student Signature and Date
Lecturer’s Name, Signature, and Date
PART 2
P6 Conduct a business project as stated within the PMP and communicating findings
Frequency distribution
Q1. Do you understand the concept of workplace transformation? Frequency
(a) Yes 25
(b) No 5
Q2. According to your knowledge, what is the use of technology in
transforming workplace?
Frequency
(a) For providing flexible working to their employees 5
(b) For developing teamwork and collaboration 10
(c) For creating automation in their workplace. 15
Q3. As per you opinion, what is the importance of technology for
Sainsbury's employee to carry out their roles and collaborate in the
organisation?
Frequency
(a) It helps in making workplace innovative 4
(b) It provide computational accuracy 8
(c) It help employees to communicate better and collaborate more 12
(d) It provides safety and security 6
11

Q4. As per your opinion, which technology is used by Sainsbury to
transform their workplace in digital age?
Frequency
(a) Internet of Things 5
(b) Chatbots 7
(c) Robotics 11
(d) Artificial Intelligence 7
Q5. What is the main benefit gained by Sainsbury for transforming
their workplace through digital technology?
Frequency
(a) Improve productivity and efficiency 6
(b) Enhance communication and collaboration 6
(c) Increases competitive growth 10
(d) Increased flexibility 8
Data Interpretation
Table 1: The concept of workplace transformation
Q1. Do you understand the concept of workplace transformation? Frequency
(a) Yes 25
(b) No 5
12

25
5
(a) Yes
(b) No
Illustration 1: The concept of workplace transformation
Interpretation: From the above graph, it has been interpreted that 25 respondents have said
which means that they have proper knowledge regarding workplace transformation. On the other
hand, 5 respondents does not have knowledge regarding workplace transformation.
Table 2: The use of technology in transforming workplace
Q2. According to your knowledge, what is the use of technology in
transforming workplace?
Frequency
(a) For providing flexible working to their employees 5
(b) For developing teamwork and collaboration 10
(c) For creating automation in their workplace. 15
13

5
10
15
(a) For providing flexible
working to their employees
(b) For developing teamwork
and collaboration
(c) For creating automation in
their workplace.
Illustration 2: The use of technology in transforming workplace
Interpretation: From the above mentioned graph, it has been interpreted that 10 respondents
have said for developing teamwork and collaboration company used technology in their
workplace. On the other hand, 15 respondents have said for creating automation company used
technology to transform their workplace. The remaining 5 respondents have said for providing
flexible working to their employee, company used technology for transforming their workplace.
Table 3: The importance of technology for Sainsbury's employee to carry out their roles and
collaborate in the organisation
Q3. As per you opinion, what is the importance of technology for
Sainsbury's employee to carry out their roles and collaborate in the
organisation?
Frequency
(a) It helps in making workplace innovative 4
(b) It provide computational accuracy 8
(c) It help employees to communicate better and collaborate more 12
(d) It provides safety and security 6
14

4
8
12
6
(a) It helps in making
workplace innovative
(b) It provide computational
accuracy
(c) It help employees to
communicate better and
collaborate more
(d) It provides safety and
security
Illustration 3: The importance of technology for Sainsbury's employee to carry out their roles
and collaborate in the organisation
Interpretation: According to the above graph, it has been analysed that 12 respondents said
helping employees to communicate better and collaborate more is the importance of technology
in order to carry out their role and collaboration in the organisation. From the remaining 8
respondents have said it provide computational accuracy, 6 have said it provides safety and
security and last 4 have said it helps in making workplace innovative is the importance of
technology that help Sainsbury's employees in order to carry out their role and collaboration in
the organisation.
Table 4: Technology used by Sainsbury to transform their workplace in digital age
Q4. As per your opinion, which technology is used by Sainsbury to
transform their workplace in digital age?
Frequency
(a) Internet of Things 5
(b) Chatbots 7
(c) Robotics 11
(d) Artificial Intelligence 7
15

5
7
11
7
(a) Internet of Things
(b) Chatbots
(c) Robotics
(d) Artificial Intelligence
Illustration 4: Technology used by Sainsbury to transform their workplace in digital age
Interpretation- From the above stated graph, it has been interpreted that 11 respondents have
said robotics is used by Sainsbury to transform their workplace in digital age. The 7 respondents
have said that the company used chatbots to transform their workplace. The other 7 respondents
have said that the company used artificial intelligence to transform their workplace. Further 5
respondents have said that the company used Internet of things for transforming their workplace.
Table 5: Main benefit gained by Sainsbury for transforming their workplace through digital
technology
Q5. What is the main benefit gained by Sainsbury for transforming
their workplace through digital technology?
Frequency
(a) Improve productivity and efficiency 6
(b) Enhance communication and collaboration 6
(c) Increases competitive growth 10
16

(d) Increased flexibility 8
6
6
10
8
(a) Improve productivity and
efficiency
(b) Enhance communication
and collaboration
(c) Increases competitive
growth
(d) Increased flexibility
Illustration 5: Main benefit gained by Sainsbury for transforming their workplace through
digital technology
Interpretation: From the above graph, it has been analysed that 10 respondents have said
increase in competitive growth is the main benefits which is gained by Sainsbury for
transforming their workplace through digital technology. On the other hand, 8 respondents have
said that increasing flexibility is the main benefit which is gained by the company. The other 6
respondents have said that improving productivity and efficiency is the main benefit that is
gained by the company. Further 6 respondents have said enhancing communication and
collaboration is the main benefit that is gained by the company.
P7 Present the data to draw a valid and meaningful conclusion and recommendation and data
analysis
Conclusion
From the above data analysis, it has been concluded that technology and other
requirements which is needed by the employees to conduct their job are important for
transforming their workplace. Developing teamwork and collaboration, creating automation and
17

providing flexible working are some use of technology which is used by the transform their
workplace. Helping employees to communicate better and collaborate more, providing safety
and security as well as making workplace innovative are certain importance of technology which
is used by the employees to carry out their role and collaboration in the organisation. There are
many technologies which are used by the company in order to transform their workplace as well
as gain many advantages.
Recommendation:
From the above data analysis, it has been analysed as technology is most effective and
innovative aspect that help company to transform their workplace in digital age. It also help
employees to conduct their role and collaborate in organisation more efficiently. It also create
challenges for the Sainsbury to make their transformation successful. As their most of the staff
are knows traditional method to conduct their job after implementation of technology may create
problems in their performance. It has been recommended to the Sainsbury to provide proper
training to their employees for the use of technology in their job. It will help employees gain
knowledge regarding the proper use of technology and perform their job in better manner.
P8 Reflect on the value of undertaking the business project to meet stated objectives and own
learning and performance
I have got an opportunity to conduct research in the present research topic which helps
me to gain knowledge regarding technology and workplace transformation and how it help
company to gain success. By conducting this research project, I have developed many skills that
are also useful for me and help in conducting the further research project successfully. It involves
data collection, communication, problem solving, data handling, data analytics and many more.
While conducting the research project, I had found that my time management skill is not good
which creates problem in conducting the whole research in time. To dealing with this and
completing my research on time I used Gantt chart. It allocate different tasks around their
deadlines which helps me to conduct the whole research timely.
18

REFERENCES
Books and Journals:
Alghail, A., Yao, L. and Abbas, M., 2022. Will knowledge infrastructure capabilities elevate the
project management maturity? An empirical study. VINE Journal of Information and
Knowledge Management Systems, (ahead-of-print).
Arefazar, Y., and et. al., 2022. Prioritizing agile project management strategies as a change
management tool in construction projects. International Journal of Construction
Management, 22(4), pp.678-689.
Binci, D., and et. al., 2022. Ambidexterity and Agile project management: an empirical
framework. The TQM Journal, (ahead-of-print).
Coghlan, D., Shani, A.B.R. and Coughlan, P., 2022. Enhancing the quality of project
management through action research. International Journal of Managing Projects in
Business.
Damasiotis, V., 2022. Modeling Project Management Complexity in Smart Cities’ Projects. In
Building on Smart Cities Skills and Competences (pp. 169-183). Springer, Cham.
Darwish, S. and Verma, R., 2022. Exploring the Broad Underlying Principals That Govern
Project Management. In Contemporary Challenges for Agile Project Management (pp.
201-219). IGI Global.
Gładysz, B. and Kuchta, D., 2022. Uncertainty Occurrence in Projects and Its Consequences for
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Hickson, R.J. and Owen, T.L., 2022. Project management for mining: handbook for delivering
project success. Society for Mining, Metallurgy & Exploration.
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p.04022021.
Kamaruddeen, A.M., 2022. 7 Towards Understanding Green Project Management: Concept and
Practice. Greening The Supply Chain: Responsive and Responsible Approaches (UUM
Press), p.127.
Krogh, A.H. and Thygesen, S.A., 2022. Project and Process Management of Public-Private
Partnerships: Managerial Tensions and Coping Strategies. Administration & Society,
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(pp. 111-145). Springer, Cham.
Spitzer, S. and Clausen, V., 2022. Integrating Agility into Strategic Project Management–
Reflections on a Project within the Global Mobility Team at Daimler AG.
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Weflen, E., and et. al., 2022. An influence diagram approach to automating lead time estimation
in Agile Kanban project management. Expert Systems with Applications, 187, p.115866.
Fox, M.P. and Lash, T.L., 2020. Quantitative bias analysis for study and grant planning. Annals
of Epidemiology, 43, pp.32-36.
Durrant, P., Brenchley, M. and McCallum, L., 2021. Understanding development and
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Psychology, 6(1), p.46.
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APPENDIX
Questionnaire
Q1. Do you understand the concept of workplace transformation?
(a) Yes
(b) No
Q2. According to your knowledge, what is the use of technology in transforming workplace?
(a) For providing flexible working to their employees
(b) For developing teamwork and collaboration
(c) For creating automation in their workplace.
Q3. As per you opinion, what is the importance of technology for Sainsbury's employee to carry
out their roles and collaborate in the organisation?
(a) It helps in making workplace innovative
(b) It provide computational accuracy
(c) It help employees to communicate better and collaborate more
(d) It provides safety and security
Q4. As per your opinion, which technology is used by Sainsbury to transform their workplace
in digital age?
(a) Internet of Things
(b) Chatbots
(c) Robotics
(d) Artificial Intelligence
Q5. What is the main benefit gained by Sainsbury for transforming their workplace through
digital technology?
(a) Improve productivity and efficiency
(b) Enhance communication and collaboration
(c) Increases competitive growth
(d) Increased flexibility
21