MANAGING THE CUSTOMER EXPERIENCE TOUCH POINTS
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Added on 2020-12-09
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This will help in proper management of the customer will help in proper planning of the operations this will help in proper planning of the needs that will lead the firm to improve the organizational needs and functions of the organisation. SOME MA J O R T OUCH POINTS A R E Social media |Word of mouth publicity |Advertising |Company's website |Telecommunication |Transactional emails |Help center | |The most famous and widely used touch point that helps the organisation to set the improvement measures
MANAGING THE CUSTOMER EXPERIENCE TOUCH POINTS
Added on 2020-12-09
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