Customer Experience Mapping in London Centric Restaurant Group
17 Pages4816 Words465 Views
Added on 2020-10-22
About This Document
MANAGING THE CUSTOMER EXPERINECE CONTENTS INTRODUCTION Pool 1 TASK – 1 1 P1 Significance of understanding the needs, wants and preferences of target customer groups 1 TASK – 2 3 P2 Factors that drive and influence customer engagement of different target customer groups 3 TASK – 3 5 P3 Customer experience map high quality London Centric restaurant group 5 P4 How customer touch-points creates business opportunities 7 P5 Employment of Digital age Technology in managing the customer experience
Customer Experience Mapping in London Centric Restaurant Group
Added on 2020-10-22
ShareRelated Documents
End of preview
Want to access all the pages? Upload your documents or become a member.
P1 Importance of understanding the needs and preferences of target customer groups
|15
|4242
|202
Managing the Customer Experience in the Hospitality Sector
|9
|2051
|76
Managing customer experience
|15
|4600
|70
Managing the Customer Experience Assignment Solution
|14
|3684
|343
Managing Customer Experience (doc)
|19
|4681
|294
Managing Customer Experience Assignment - Leon Hotel
|12
|4168
|51