Market Development and Sales Report

Added on - 21 Apr 2020

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Running head: MARKET DEVELOPMENT AND SALESMarket Development and SalesName of the Student:Name of the University:Author Note:
2MARKET DEVELOPMENT AND SALESTable of ContentsQuestion 3........................................................................................................................................2Critical thinking: Understanding the sales process..........................................................................2Key practices...................................................................................................................................4Types of sales resistance..................................................................................................................5Recommended approaches..............................................................................................................5Reference List..................................................................................................................................7
3MARKET DEVELOPMENT AND SALESEffective Active ListeningPay attentionMonitor non-verbalrephrase andreplicateMakes noassumptionsSupport buyer totalkVisualize“Question 3”“Critical thinking: Understanding the sales process”Meaning of Active ListeningActive listening can be termed as a process where the listener receives messages, thenprocess them and finally respond to enhance or enable further communication.Figure: Effective Active Listening Components(Source:Armstrong et al., 2015)
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