This briefing report provides insights on market research objectives, methodology, survey questionnaire, and sources of information. It explores the demographic and psychographic profile of potential customers, pricing strategies, and effective promotional activities for John's Gym.
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Market Research Briefing Report
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Table of Contents INTRODUCTION...........................................................................................................................1 Statement of research objectives......................................................................................................1 Research methodology.....................................................................................................................1 Proposed survey questionnaire........................................................................................................3 Sources of information.....................................................................................................................5
INTRODUCTION Market research basically comprises of a process of gathering and organising information about the target market, potential customers and other vital factors which lead a significant impact on the success of a firm(Denault, 2017). Thus, selection of current research project is rationaleandimportantasitfacilitatesabetteranalysisaboutthedemographicand psychographic profile of the customers along with range of services offered. Beside this, selection of current study is also vital and important for a firm as it lead to better review of pricing strategy along with evaluation of more effective promotional activities that are important for a company to attract a larger number of customer. Aim of the research The main aim of conducting current research work is, “To get better understanding about the potential customers along with review of the pricing and promotional strategies of the gym for the various gymnasium services”. A case study on John’s Gym. Statement of research objectives To analysis about the demographic and psychographic profile of the customers who tend to be most likely to use gymnasium services. To determine about the range of services offered by John’s Gym along with review of pricing of various gymnasium services. To identify some more effective promotional activities for gymnasium services in order to attract larger number of customers for John’s Gym. Research Questions What is the possible demographic and psychographic profile of the customers who tend to be most likely to use gymnasium services? What are the range of services offered by John’s Gym along with review of pricing of various gymnasium services? Which can be taken as some more effective promotional activities for gymnasium services in order to attract larger number of customers for John’s Gym? Research methodology This forms out a vital and important part of all research work which facilitates and provides all the required information about the ways and method that are applied for conducting and 1
undertaking an efficient research method (Adamou, 2018). Use of research onion model is made for providing information about proposed research method a description of which is provided as below: Research philosophy- Use of positivism form of research philosophy would be made as it ensures a more systematic and practical way of investigation. Research approach- Implication of deductive research approach is seemed appropriate and justifiable as it facilities support for positivism philosophy along with ensuring better scanning and testing of numeric data. Research strategy- Use of survey strategy of research is made for current investigation as it leads to better collection of data from a larger number of participants in a more cost and time effective manner with the use of questionnaire(Erickson, 2017). Choices of method- Out of qualitative and quantitative form of research method, implication and utilisation of quantitative nature of research has been more suitable for current research work as it ensures easy collection of data with more effective and better presentation of facts which lead to a more specific results. Time Horizons- Below stated Gantt chart is presenting the timelines and task duration of current project. 2
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Sources of data collection- Both primary and secondary sources of data collection would be applied where primary data would be collected with the help of questionnaire whereas secondary data would have been gathered through online articles and journals. Sampling- A sample size of 15 participants would have been selected from the employees of John’s gym with the help of random form of sampling. Proposed survey questionnaire Use of following questionnaire would be made for collection of primary data from selected participants: Questionnaire Q1) Do you having any understanding and perception about the concept of market research? a) Yes b) No c) Neutral implication Q2) As per your view point, why it is important and essential for a firm to conduct and carry out regular market research? a) Monitoring the effectiveness of sales b) Ascertaining the quality of services provided by competitors c) Understanding the channels of communication used by competitors d) Assess the active competition within the market Q3) What is the possible demographic and psychographic profile of the customers who tend to be most likely to use gymnasium services? a) Young people between 18-35 years of age b) Health conscious people c) Having belief in fitness 3
d) Customers located Q4) Are you agreed with the fact, that market research is important and vital for John’s Gym asit ensuresand leadsto betteranalysisandunderstanding of the potential customers? a) Agreed b) Disagreed c) Neither agreed nor disagreed Q5) What are the range of services offered by John’s Gym? a) Cardio Services b) Weighting Training c) Nutrition advice d) Personal training e) All of the above Q6) Are you agreed with the fact that pricing strategies plays a most vital role in attracting and catering interest of larger number of customers? a) Yes b) No c) Lack of understanding Q7) Which type of pricing strategy is most suitable and appropriate for the various gymnasium services offered by John Gym? a) competition based pricing b) cost plus pricing c) premium pricing d) skimming pricing Q8) Are you agreed with the fact that some improvement in the promotional activities of John’s gym is required? a) Strongly agreed b) Agreed c) Strongly disagreed d) Disagreed 4
e) N/A Q9) Which can be taken as some more effective promotional activities for gymnasium services in order to attract larger number of customers for John’s Gym? a) Contests as a Promotional Strategy b) Social media Promotion c) Point of sale promotion d) Providing Promotion gifts e) Improved advertising Q10) As per your view point, what overall impact is lead out by effective market research in enhancing the potential customers and success of John’s Gym? a) Positive b) Negative c) No impact Sources of information List of sources from where data would be collected for current research project on John’s Gym: Books and Journal Ind, N., Iglesias, O. and Markovic, S., 2017. The co-creation continuum: From tactical market researchtooltostrategiccollaborativeinnovationmethod.JournalofBrand Management,24(4), pp.310-321. Erickson, G.S., 2017.New methods of market research and analysis. Edward Elgar Publishing. Denault, J.F., 2017.The Handbook for Market Research for Life Sciences Companies: Finding the Answers You Need to Understand Your Market. Taylor & Francis. Adamou,B.,2018.GamesandGamificationinMarketResearch:Increasingconsumer engagement in research for business success. Kogan Page Publishers. Mytton, G., Desai, P. and Nairn, A., 2021. Can market research change the world for the better?. 5