This case study discusses the marketing environment, market segmentation, targeting, and value-based positioning of Google Pixel 3 & 3XL smartphones. It analyzes the micro and macro trends in the marketing environment, identifies the target market, and explores the value-based positioning strategy for the product.
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MARKETING 1
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Contents Contents.......................................................................................................................................................2 Introduction.................................................................................................................................................3 Scanning and Monitoring Marketing Environment.....................................................................................4 Market Segmentation and Targeting............................................................................................................6 Value Based Positioning..............................................................................................................................8 Conclusion...................................................................................................................................................9 References.................................................................................................................................................10 2
Introduction This case study is based on the marketing context, in which the aspects related to the marketing of a product are discussed. The product selected for the discussion of marketing subject is "Google Pixel 3 & 3XL". Discussion is made about the marketing environment, positioning i.e. value-based positioning, target market and the segmentation which facilitates in targeting the potential customers. A research was conducted by using the secondary sources, such as trade journals and websites to analyse the process of marketing of "Google Pixel 3 & 3XL" in the market of Australia. Google pixel 3 & 3 XL are the smart phones of Google Inc. and also the most awaited phone among their target customers. As both of the smart phones are truly android phones and embraces different features and attributes, such as clear and wide images with the effectual camera. 3
Scanning and Monitoring Marketing Environment The scanning and monitoring of the marketing environment are done with an intention to analyse the trends which could make an effect on the distribution of the new product in the market. As some factors of the market environment could be supportive, however, some of the factors could have a negative effect on the product`s distribution. Process of scanning The marketing environment is scanned by analysing the micro and macro trends. Micro trends The micro environmental trends that could make an effect on the introduction of Google`s new product are- competitors, customers, employees and suppliers. Customers are the individuals for whom Google has developed its product. They are the main resource through which a company can generate revenue(AVELEDO, 2019). The change in preference and requirements of the customers can influence the marketing of the product. Competitors of Google are Samsung and iPhone; they can have a direct effect on the strategies of the business. The analysis of the competitors could help Google in developing an effective marketing strategy that could facilitate in achieving competitive advantage. Proficient employees make possible for the organization in realising objectives and goals of the organization. As experienced and skilled employees have the proficiency to prop up Google to acquire success(Handlin, 2019). The activities of suppliers can also influence the marketing of Google Pixel 3 and 3 XL. It is important to analyse and monitor their activities as in case if they raise raw materials price then it could make a negative influence on the Google`s marketing mix strategy(Nurlena, Musadad and Ratna, 2018). In case if the supplier supplies the raw material at a high price then the price of the Google Pixel 3 and 3 XL will also increase. Macro Trends The macro environmental factors that could have an effect on the marketing and introduction of Google Pixel 3 and 3 XL smartphones are- political aspects, economic aspects, social aspects and technology aspects(J. Haverila, 2013). The political factors involve government activities that 4
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could sway the marketing of the product. Support for the globalization by Australian government can be regarded as a constructive opportunity for the business(Milisavljevic, 2013).Besides this, the political climate in Australia is stable which could minimize obstacle in the marketing of the new product. The economic factors can have an effect on Google`s market opportunities. The economic stability in Australia could be an opportunity for the business. In addition to this, the rapid growth in Australia will also be helpful in Google`s introduction of the new smartphone. The socio-cultural factors that could affect Google`s marketing are rising diversity of the users and the increase in the use of social media. Technology factors are also an important aspect of the marketing environment of Google Pixel 3 and 3 XL. Technology advancement aids in executing the operations of the business. Google has advanced technology and also make use of the technology in several operations(Shidpour, Da Cunha and Bernard, 2014). The new product of Google is an example of the latest technology. The rapid adoption of smartphone in the market will be constructive for the business. Subsequently, the demand for Google Pixel 3 and 3 XL will also increase. Purpose of Environment Scanning and Monitoring The marketing environment is scanned and monitored for different purposes. One of the purposes is that through environmental scanning, the available resources can be utilized in an effective manner. The scanning of the marketing environment will help Google to avoid any wastage of the resources (human resources, capital resources) and will facilitate in making most of the economic and effective utilization of the resources.One of the other purposes of environmental scanning is to analyse the trends in the market that could affect new products distribution. It will facilitate Google to prepare for upcoming prospects and threats while simultaneously get rid of its weaknesses and making improvement in its strengths(Milisavljevic, 2013). The analysis and monitoring of the marketing environment also help Google in planning the essential strategy for the business and for developing marketing objectives. Monitoring and scanning of the marketing environment will be helpful in evaluating the trends, events, issues and expectations that could help in the marketing of the product. 5
Market Segmentation and Targeting Market Segmentation for Google Pixel 3 & 3 XL There are a number of aspects through which the market can be segmented by company. The market can be segmented on the basis of geographic factors, situational and contextual factors, behavioural factors, psychographic factors, geo-demographic factors and demographic factors. In the demographic market segment, individuals could be considered for targeting by their socio- economic status, education, income, gender, age, situation or size of family(Menon and Menon, 1997). As in demographic segmentation, customers with related demographic profiles will show signs of comparable lifestyles, interests, motivations, patterns of purchasing besides such characteristics will translate into similar preferences for a brand or product. The high-income individuals and professionals of a certain age will be targeted. The main purpose of the market segment is to classify the consumers that are potential for the business of Google Pixel 3 and 3 XL. As targeting mass audience is quite costly and at the same time waste for the business. There are certain individuals who have need of that product or service. Hence through segmentation of the market potential consumers who might be interested in the Google Pixel 3 and 3 XL could be targeted(Nurlena, Musadad and Ratna, 2018). Target Market A well-defined target market is important for the business. After the segmentation of the market, Google can target its customer or audience in an effective manner. It is quite important for Google to determine its target market. The target market of Google is Australia(Vaidya, Pathak and Vaidya, 2016). Introduction of its new product will be done in the Australian market. The market is segmented on the basis of certain characteristics of the consumers. The customers in a particularmarketsegment which is going to be targetedcontributeto an assortmentof characteristics which craft them more to be expected in comparison to making other clientele to confirm significance in the offerings of the company. The market will be targeted through undifferentiated marketing, as this approach facilitates in offering a product or product line to the potential consumers with a single marketing mix. 6
Profile of Google Pixel 3 & 3 XL" Target Market The target market of Google Pixel 3 and 3 XL involves the customers who belong to a profitable segment. The prices of both smartphones are quite high. It is not easy for individuals to afford an expensive phone with low disposable income. Hence the individuals who have a vigorous lifestyle, high level of income could be regarded as potential customers(Haverila, 2012). The age of such individuals will be in between 28 to 45 years. Individuals in this age group mainly use to engage in the business or job. They tend to maintain their lifestyle and Google`s new smart phone is as per their expectations. 7
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Value Based Positioning Thepositionrealisedinthepotentialconsumer`smindcanberegardedaspositioning. Individuals like to purchase the product or service generally from the people who are reliable and trustable. Value-Based positioning could be helpful for Google. Through this approach, Google could create value for the consumers for its Google Pixel 3 and 3 XL. The value can be created in the form of the quality of the product, the satisfaction that could be derived by the consumers after purchasing the product i.e. Google Pixel 3 and 3 XL(Awan, 2014). As both smartphones have all those features which are in demand and the customers could get satisfaction after purchasing them. The direct competitor offering that could facilitate in positioning for Google can be "high-end tack". With this approach, Google can position its new products effectively. The 'high-end tack' approach could aid in exploiting the psychological belief of the individuals that more expensive product is intrinsically valuable. As the Google pixel is an expensive product, consumers may tend to believe that the expensive product is of good quality and features that could provide more satisfaction to them(AVELEDO, 2019). 8
Conclusion It is concluded that after identifying the market segment and target customers, Google shall develop a marketing strategy for marketing and promotion of its new product. The marketing strategy of Google Pixel 3 and 3 XL should involve the aspects of the marketing mix. All the important ''P'' of the marketing mix i.e. product, price, place and promotion shall be included in the marketing mix. This could help in deriving a number of benefits for the business. The marketing mix of Google Pixel 3 and 3 XL could be supportive for the purpose of marketing and promotion. 9
References Aveledo, L. (2019).The Importance of Understanding Your Target Market | Small Business BC. [online]SmallBusinessBC.Availableat:https://smallbusinessbc.ca/article/importance- understanding-target-market/ [Accessed 15 Apr. 2019]. Awan, M. (2014). International Market Segmentation: Exploring Cell Phone Market of Young Adults.International Journal of Trade, Economics and Finance, 5(2), pp.151-154. Handlin, A. (2019).The Importance of the Target Market. [online] Bizfluent.com. Available at: https://bizfluent.com/about-7369454-importance-target-market.html [Accessed 15 Apr. 2019]. Haverila, M. (2012).Behavioral Aspects of Cell Phone Usage among Youth: An Exploratory Study.Journal of International Consumer Marketing, 24(3), pp.203-220. J. Haverila, M. (2013). Market segmentation in the cell phone market among adolescents and young adults.Asia Pacific Journal of Marketing and Logistics, 25(3), pp.346-368. Menon, A. and Menon, A. (1997).Enviropreneurial Marketing Strategy: The Emergence of Corporate Environmentalism as Market Strategy.Journal of Marketing, 61(1), p.51. Milisavljevic, M. (2013). Value oriented strategic marketing.Marketing, 44(4), pp.299-309. Nurlena,N.,Musadad,M.andRatna,R.(2018).IMPLEMENTASISTRATEGISTP (SEGMENTATION, TARGETING & POSITIONING) DI DESA WISATA RUMAH DOME, SLEMAN, YOGYAKARTA.National Conference of Creative Industry. Shidpour, H., Da Cunha, C. and Bernard, A. (2014).Analyzing Single and Multiple Customer OrderDecouplingPointPositioningbasedonCustomerValue:AMulti-objective Approach.Procedia CIRP, 17, pp.669-674. Vaidya, D., Pathak, V. and Vaidya, A. (2016).Mobile Phone Usage among Youth.International Journal of Applied Research and Studies, 5(3). 10