This report explores the unique and significant points related to the various activities of marketing and undertakes the marketing process for Coca Cola's new product, Diet Coke. It covers the comparison of strategies used by Coca Cola, the development of a marketing mix, and the creation of a marketing plan to achieve suitable goals and objectives.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Covered in PPT.......................................................................................................................1 TASK 2............................................................................................................................................1 P3. Comparison and application of marketing mix................................................................1 TASK 3............................................................................................................................................6 P4. Develop a basic marketing plan.......................................................................................6 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Marketing is the important function which is useful in order to exchange the products and services in the market area. In marketing of products and services, communication plays a significant role as it helps in guiding people to perform things in suitable manner as it include important task which is useful in creating value of the products and services within the market area. This report is going to explore the unique and significant points which are related with the various activities of market and also undertake the marketing process(Kotler and et. al., 2017). In an organisation there are many departments which are made in order to perform suitable job and task to achieve specific goals and objectives. In addition to this, duties of marketing functions are interlinked with other departments of company and also describe their importance. This report is based on coca cola which offer carbonated soft drinks and market its products as a temperance drink and it is going to cover the comparison of strategies which are used by coca cola and in relation with this, marketing mix is developed for the new product launch and also describe suitable marketing strategies for it and marketing plan is made for coca cola in order to achieve suitable goals and objectives. TASK 1 Covered in PPT TASK 2 P3. Comparison and application of marketing mix Marketing mix refers to a system and process which is useful in developing suitable strategies and activities. So, it is an important technique which is helpful in enhancing the reputation of company in order to provide products to them and sell them in unique manner (Extended Marketing Mix (7P's), 2018). This can be understood with the help of suitable table: BasisDefinitionCoca ColaRed Bull ProductIt refers to those items whicharesoldby company as it include featuresandbenefits which customers enjoy Cocacolaboastsa strong product line and provide various kinds of products in different countriesand Red bull offer various kindsofproducts whichincludeits energydrink,sugar freedrink,zero 1
whilepurchasing products and services. Itdescribetheitem which is developed to satisfy the needs and requirementsof specific group. segments.Cocacola offer suitable products tovariousareasby determiningthetaste andpreferencesof customers.Currently, company put emphasis onitsnewproduct which is diet coke by analysing the health of their customers. calories,simplecola and so on. In addition to this, company also sell,apparel,media productsandother relatedaccessories (Erevelles,Fukawa and Swayne, 2016). PlaceItdepictsthevenue andplacesinwhich goods and services are produced,soldand distributedamong theirrespective customers. In order to distributeaproduct, place and distribution channel is important. Cocacolahasits presenceinaround 200 countries and also haseffective distributionnetwork which not only covers theurbanareasbut ruralareasalso.For this, company develop suitabledrinksby usingtheirsecret formulaandalso provide their goods to differentareasof world. Red bull is available in around169countries and also sell its drinks withthehelpof distributorsand resellerslike supermarketchain, barsandrestaurants. For this, company does notuseonlinesales channelsinorderto sell its drinks. PriceIt refers to the amount which is customers are willing to pay in return of their purchasing and Thebiggest competitorsofcoca cola in soft drinks and beverageindustryis Currently, red bull use premiumpricing policyasitis considered as the most 2
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product. It is termed as animportance component because it helpsindetermining the profit of company. Pepsi and because of this,theyfollow competitivepricing strategyfortheir products. In respect of this, company has to beverycarefulin terms of offering their products(Wedeland Kannan,2016).For instance, the prices of coke products are high as compared to pepsi thentheirpotential customerscaneasily switchfromone producttoanother product. expensive energy drink inmarketareaand companyalsocharge addition prices for its psychological consumers view point. The pricing strategy of redbullalsoprovide variouspatternin ordertopromoteits pricing strategies. PromotionItreferstothe advertisementand marketing of products and services which is useful in boosting the imageandreputation of company. Inordertoincrease sales, promotion plays an important role and inrelationwiththis, coca cola uses various methods such as ATL, BTLanddigital channelsinorderto createawarenessof products in society. Redbulluseswide varietyofinnovative promotional techniques in order to improvetheir communication process and also drive consumersloyalty. Thereisaconcept behind the promotional activitiesofredbull which describe that it wanttogivepeople 3
wingswhichdepicts thatpushingthe boundaries of what is possibleinorderto enrichthetalentof peopleasbecauseof this, they can achieve desired objectives. PeopleIt consider the delivery ofproductwhich possessestheskills and qualities in order tomakesurethe success.Forthis,it include various factors suchaswayof distribution, networks, channels and so on. In relation with coca cola,theyusetwo types of selling first is directinwhichthey directlyselltheir products in shops with the help of their mode of transport and in this typeofsellingmore profitmargin. Secondly,theydeals with many wholesalers indifferentareasin ordertoassuretheir consumershas availabilityofcoca cola products because their products are sold inaround200 countries. Redbullhas associationwhichare conveyed with the help ofbrandasitis marketed with the help ofbothmalesand females.Itstarget marketisteenagers andyoungadults which are of 15 to 29 aged. ProcessIt include the delivery ofproductwhich Byanalysingthe overall process of coca Red bull always make sure that their products 4
impacts the experience ofcustomers, satisfactionleveland valueofbusiness.It considerthedelivery ofproductsand servicesandprovide thematappropriate placeasitinclude deliverytime, methods,customer care support and so on. cola,theyfollowa suitableprocessto develop their products which is contemporary updating the products, refreshingflavour, category of beverages, distinctive taste profile andsuitable perspectiveoflife (Charter, 2017). are always available at retailstoresandalso notifywhentheir inventory levels are at low. In addition to this, red bull has an online deliveryprocessin whichtheyorderor receiveproductswith the help of computer system.Redbullis activelyinvolvedin researchingmarket opportunities which is usefulin understandingthe needs of customers. Physical evidenceItreferstothe appearanceof company and product as this factor reinforce thecredibilityof product and seller. It describethosethings whichattract customers to purchase product as it include, packaging,branding and so on. Coca cola claims that they have presence in approximately200 countrieswhich include USA, Canada, UK, France, Germany, Australia, India and so on. At current times, cokeisavailablein everyareaofworld andtheyhasbeen implement digitalisationby consideringthe In marketarea,there are so many aesthetics ofredbullwhichis usefulinattracting moreandmore customers.Redbull hasmanyoutletsof promotion and some of themareincludedin distribution of red bull cansatpositioned stations. In addition to this,majorityofred bullambassadorsare 5
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perspective of the need ofcustomersand trendsthatare availableonsocial networking. femalesandpromote uniquesellingamong all the sporting events. TASK 3 P4. Develop a basic marketing plan Marketing plans are interrelated with suitable strategies of an organisation as it is concerned with the goals and objectives which needs to be achieve for better result(Baker and Saren, 2016). Here, there are three suitable strategies which are adopted by company such as differentiation, niche and cost leadership. Company overview: Coca cola is the soft drink multinational manufacturer and retailer who sell its soft drinks to respectivecustomersand itisincorporatedin1892, headquarterin Atlanta,Georgia. Currently, company wants to introduce its new product in market place named with “Diet coke” and for this, marketing plan is prepared which is useful in achieving competitive advantage of market. Vision and mission: These statements depicts the future of an organisation same with each and every company coca cola has its vision and mission which is useful in increasing the performance and productivity of company and helps in maintaining and achieving the success in beverage industry. Strategic objectives: The objective of company is to achieve approximately 90% of market area with the help of attracting number of people and also helps in acquiring major market segment.For this, coca cola opt differentiation strategy with the aim of continuing it and also offering effective and reliable products in creative manner which helps in achieving competitive advantage. Situational Analysis: 6
This analysis is useful in defining the situation of company as it include examining the internal and external factors of company. It is useful in clearly identifying the capabilities of business, customers, respective customers and the business environment which influences an organisation. Macro environment:It is useful in determining those factors which are useful in assessing and examining the situations of business environment and the external factors in which business operates its activities.ď‚·Political:The products of coca cola are at leniency of FDA and in respect of this, they need to analyse and meet the regulations which are given by government in order to store their product. For this, changes are implemented in environment and opted laws are the one which can prevent distributing drinks of coca cola. For this, accounting, taxes, changes in labour and internal marketing impact coca cola in this way.ď‚·Economical:The products of coca cola are distributed in many countries and for this, they need to analyse the taste, demand, culture and preferences of customers. In respect of this, to launch its new product which is diet coke, company make changes and modifications which can tackle the creation of product. In terms of new product of company, many people are looking for healthy drink and its diet coke is more beneficial for company.ď‚·Social:Coca cola offer its major products in cultured countries in order to meet the expectations and demand of customers. For this, they have different kinds of strategy like in japan and china they focus on flavour because their customers want flavoured drinks but the people of UK are more health conscious and does not consider sugary drinks and in terms of this, diet coke is launched for their health concern.ď‚·Technological:In relation with technology, technology helped coca cola to produce excellent and more quantity products. For this, company has its factories in Britain which advanced machinery in order to make sure fast delivery and development of quality products. In respect of its diet coke, company use social media to promote and connect with their customers and for this, they use suitable campaigns, put suitable names of their bottles and also encourage the sales of coca cola.ď‚·Legal:This factor describes the legal laws and compliances which are important to follow specifically in international environment. By considering the past records of coca 7
cola, they face hassle in terms of law in various areas which include the quality and composition of product to labour practices. ď‚·Environmental:Because of this factor, coca cola is affected by water accessibility as for this, water is significant to develop soft drinks but many things happen such climate change etc. In relation with coca cola, this factor impact its competitors but when the products of company is produced are primarily softdrinks with the problem of water accessibility by which company gets suffer. Micro environment:It is termed as the operating environment of company as because of this, it becomes easy for company to analyse and determine the functioning and internal factors of company which influences the regulations of coca cola.ď‚·Strengths:Coca cola has high popularity with effective and unique brand identity in terms of selling soft drinks. For this, company always tries to develop their own marketing strategies which is useful in order to win heart of people and by considering the targets of coca cola, they target all age group people which become its strength in its expansion.Moreover,withstrongbrandproductscompanyhassuitabletermsof customers loyalty in terms of all soft drinks and for this, it becomes impossible for customers to find substitute of coca cola.ď‚·Weaknesses:Here, the diversification of product is low for coca cola and for this, pepsi make smart moves and diversified its products into snacks segment such as lays and Kurkure. Moreover, coca cola face flak in early times because of water management problems and because of this, various groups have raise lawsuits in terms of vast consumption of water in scarce regions. At the same time, people also blame coca cola for selling contaminated drinks which impacts the image and reputation of company.ď‚·Opportunities:Here, company can also diversify itself in terms of food and health business as it helps in improving and enhancing the offerings of company. For this, company make sure that they get better revenues from their respective customers by selling their products. Moreover, company can also consider hygiene factor while developing and packaging drinks.ď‚·Threats:In terms of coca cola, few coffee chains such as starbucks, cafe coffee day and so on develop competition for company as these chains give tough competition to carbonated drinks of coca cola. Furthermore, in relation with healthy drinks real and 8
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Tropicana and other energy drinks steal the market share of coca cola in an indirect manner. STP:ď‚·Segmentation:It is a procedure of dividing the market area in various divisions by analysing the characteristics and features(Felix, Rauschnabel and Hinsch, 2017). It is done by undertaking the age, lifestyle, gender, values, behaviour, income and so on. For this, the segmented market of Coca cola is teenagers and those people who are more health conscious.ď‚·Targeting:This factor is performed in order to target the specific market area or group by classifying their offerings and suitability. The target market of company is those people who are more health conscious and suffers from diabetes.ď‚·Positioning:It refers to the process by which company will position themselves in order to target their audience. For this, company develop suitable marketing strategies by using social media in order to promote their products and services to reach with the maximum number of people. Marketing mix: By determining the above discussion, it is concluded that coca cola launches its diet coke in the market for those customers who are diabetic and more health conscious. In respect of this, they can charge premium prices because of their offerings. Moreover, they can promote their products by spreading awareness among people regarding their health and make them more health conscious. Currently, these cokes are only available in few areas and for this, they need to supply them in various market or areas in order to acquire more customers and also make its packaging more attractive for consumers. Budget: It is developed in order to determine and analyse the financial conditions of company as it depicts the probable scope for the development of product. It is termed as the financial plan which define the specific period as it is developed within the annual basis, half year and quarter basis. It also include planned sales, revenues, cash flow and so on. As it expresses the strategic plans of activities in measurable terms. MARKETING BUDGET (ÂŁ) 9
PARTICULARSIst YearIInd YearIIIrd YearIVth YearVth Year Initial money3625255465480548764214 Investment82561250020540201478745 TOTAL1188115054860202563472959 MARKETING OUTLAY Promotion74585647478936982654 Sales publicity6547900564723655687 Direct selling78961200654750003996 TOTAL219017747169831106312337 Monitoring: It describes the supervision of new and existing products and services of company is offering. This factor consider the checking and observing the real progress and performance of company and it is required by marketing department because it is useful in collecting the information and report which is important to bring changes and bring opportunities in marketing plan. Controlling: This factor is useful in measuring the goods which are considered to be improved in their operations and helps in removing any mistake. For the controlling, coca cola use various types of methodologies to gain success and growth in market. Evaluation of Plan: From the above discussed plan, it is determined that coca cola achieve around 90% market area which is beneficial for their success and growth and for future expansion, company conduct PESTLE and SWOT analysis which is considered as the situational analysis and useful in determining the risk factor which occurs while expansion or developing product. In order to evaluate their plan, company use benchmarks and KPIs which is helpful for them in describing the suitable standards and corrective measures which is taken by company in terms of enhancing their overall performance. 10
CONCLUSION Thus, it is concluded that for the exchange or products and services, market plays an important role for attaining growth and success and it is achieved with the help of marketing plan. Moreover, effective marketing plan is developed in relation with an organisation which describe the strategic goals and objectives and also monitor the plan to give suggestions to an organisation. 11
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REFERENCES Books and Journals Atwal, G. and Williams, A., 2017. Luxury brand marketing–the experience is everything!. InAdvances in luxury brand management(pp. 43-57). Palgrave Macmillan, Cham. Baker, M.J. and Saren, M. eds., 2016.Marketing theory: a student text. Sage. Charter, M., 2017.Greener marketing: A responsible approach to business. Routledge. Erevelles,S., Fukawa, N. and Swayne, L., 2016. Big Data consumer analyticsand the transformation of marketing.Journal of Business Research.69(2). pp.897-904. Felix, R., Rauschnabel, P.A. and Hinsch, C., 2017. Elements of strategic social media marketing: A holistic framework.Journal of Business Research.70.pp.118-126. Kannan, P.K., 2017. Digital marketing: A framework, review and research agenda.International Journal of Research in Marketing.34(1). pp.22-45. Katsikeas, C.S and et. al., 2016. Assessing performance outcomes in marketing.Journal of Marketing.80(2). pp.1-20. Keegan, W.J., 2017.Global marketing management. Pearson India. Kotler, P and et. al., 2017. Marketing for hospitality and tourism. Peattie, K., 2016. Green marketing. InThe marketing book(pp. 595-619). Routledge. Sajid, S.I., 2016. Social media and its role in marketing. Shaw, S., 2016.Airline marketing and management. Routledge. Wedel, M. and Kannan, P.K., 2016. Marketing analytics for data-rich environments.Journal of Marketing.80(6). pp.97-121. Wilson, A and et. al., 2016.Services marketing: Integrating customer focus across the firm. Online ExtendedMarketingMix(7P's).2018.[Online]Availablethrough <https://www.tutor2u.net/business/reference/the-extended-marketing-mix-7ps>./ 12