INTRODUCTION OF ADIDAS •ADIDAS AG IS ONE OF THE MAJOR MULTINATIONAL ORGANISATION IN THE SPORTS INDUSTRY HAVING ITS HEADQUARTERS IN HERZOGENAURACH, GERMANY (ADIDAS-GROUP.COM). •THE COMPANY DESIGNS SHOES, ACCESSORIES AND CLOTHING. •IT IS THE SECOND LARGEST SPORTSWEAR COMPANY AFTER NIKE AND IS THE LARGEST COMPANY IN EUROPE (ADIDAS-GROUP.COM). •ADOLF DASSLER STARTED THE COMPANY AT HIS MOTHER’S HOUSE WHERE HIS BROTHER RUDOLF JOINED HIM IN THE YEAR OF 1924 (ADIDAS- GROUP.COM).
ADIDAS LOGO •THE DISTINCTIVE LOOK OF THE COMPANY LOGO HAS ALWAYS WORKED FOR THEM AND CONSUMERS CAN EASILY RECOGNISE THE BRAND FROM THE LOGOS. •THE UNIQUE AND SIMPLISTIC STYLE CREATED BY THE COMPANY HAS LED TO THE ACCOMPLISHMENTS OF THE COMPANY (ROGOZA). •THE LOGO THREE BARS DEPICT A MOUNTAIN AND CHALLENGING THE CONSUMERS TO PUSH THEMSELVES TO THEIR LIMITS. •THEREFORE, THE LOGO IS AN INSPIRATION TO ALL ATHLETES WHO FACE CHALLENGES TO OVERCOME STEEP OBSTACLES AND THE COMPANY WANTS TO CONTRIBUTE TO THE WELL-BEING OF ATHLETES BY SUPPORTING TO ACHIEVE SUCCESS (ROGOZA).
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CUSTOMER PROFILING •IN TERMS OF CONSUMER PROFILING, ADIDAS HAS TARGETED TWO CONSUMER SEGMENTS IN THE GLOBAL MARKET WHICH MAINLY COMPRISES OF THE MILLENNIALS AND THE GENERATION Z. •THEREFORE, ADIDAS MAINLY FOCUSES ON DEMOGRAPHIC AND PSYCHOGRAPHIC SEGMENTATION OF THE GLOBAL POPULATION TO SELECT THEIR TARGET CONSUMERS (CAMILLERI). •.EVEN THOUGH, THE COMPANY OFFERS THEIR PRODUCTS TO DIVERSE RANGE OF CONSUMERS IN THE MARKET BUT RECENTLY THEY FOCUS ON ATHLETES BETWEEN THE AGE GROUP OF 20-29 AND 14-19 AS THESE CONSUMERS ARE STRONGEST SEGMENT FOR IMPROVING THEIR MARKET SHARE.
INTERNAL ENVIRONMENT •THEY FOCUS ON RECOGNISING THE VALUE OF THEIR EMPLOYEES SO THAT THESE EMPLOYEES CAN ACHIEVE THEIR ORGANISATIONAL OBJECTIVES. THEREFORE, THEY HAVE SIGNIFICANTLY FOCUSED ON EMPLOYEE ENGAGEMENT AND TALENT MANAGEMENT. •THE FINANCIAL RESOURCES OF THE COMPANY ARE THE PRODUCT SALES AND THE LICENSE SALES WHICH CAN BE CONSIDERED AS THE REVENUE STREAMS FOR THE COMPANY. •THE COMPANY FOCUSES ON USING SUSTAINABLE MATERIALS SUCH AS RECYCLED POLYESTER, “BETTER COTTON”, RECYCLED RUBBER, RECYCLED NYLON, TENCEL, ALGAE-BASED EVA, RECYCLED THERMOPLASTIC POLYURETHANE (TPU), AND WATER-BASED POLYURETHANE (PU) FOR DEVELOPING THEIR PRODUCTS (ADIDAS-GROUP.COM). •ROLE MODEL LEADERSHIP WAS USED TO DEVELOP AN EXTENDED LEADERSHIP GROUP FOR SUPPORTING THE ACTIVITIES IN DIFFERENT COUNTRIES AND THE COMPANY ALSO DEVELOPED TRAINING AND DEVELOPMENT PROGRAMS FOR MANAGEMENT IN THE GLOBAL COUNTRIES.
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EXTERNAL ENVIRONMENT •NIKE AND ANTA SPORTS ARE THE BIGGEST COMPETITORS OF ADIDAS WHERE NIKE IS THE MARKET LEADER AND ANTA SPORTS IS IN THE THIRD POSITION (ISPO.COM). •NIKE AND ADIDAS ARE DOMINATING THE MARKET IN CHINA BUT THERE ARE OTHER LOCAL COMPANIES JOINING THE COMPETITION SUCH AS ANTA SPORTS, X-TEP, 361 AND LI NING (ISPO.COM). •THESE LOCAL BRANDS BELONG TO THE MEDIUM SIZED CITIES AS THE PREMIUM BRANDS ARE STRONG AND IT IS NOT POSSIBLE FOR CHINESE COMPANIES TO ENTER THE PREMIUM SEGMENT WITH THEIR OWN BRAND. •GLOBALISATION HAS CHANGED THE WAY COMPANIES OPERATE IN CHINAS AS IT ONE OF THE FASTEST GROWING AND LUCRATIVE MARKETS IN THE WORLD. •THE TECHNOLOGICAL SUPREMACY IN CHINA OFFERS ADIDAS THE OPPORTUNITY TO REDUCE THEIR PRODUCTION COST SIGNIFICANTLY AND USE SUSTAINABLE SOURCING TO BE A SOCIALLY RESPONSIBLE COMPANY.
CONTD. •CHINA HAS A FREE TRADE ENVIRONMENT WHICH IS OPEN TO FOREIGN DIRECT INVESTMENT AND THE GOVERNMENT HAS DEVELOPED NORMS TO PROMOTE THE ARRIVAL FOR MULTINATIONAL COMPANIES TO IMPROVE THE GROWTH OF THE ECONOMY AND PROVIDE BETTER JOB OPPORTUNITIES TO PEOPLE IN THE COUNTRY.
SUPPLY CHAIN
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PORTER’S FIVE FORCES •ADIDAS IS THE SECOND LARGEST AND POPULAR BRAND IN THE SPORTS MARKET WHICH IMPLIES THAT THE BARGAINING POWER OF THE CONSUMERS ARE LOW TO MODERATE. •THE BARGAINING POWER OF THE SUPPLIERS IS RELATIVELY LOW AS ADIDAS CONSISTS OF LARGE NUMBER OF SUPPLIERS AND IN ASIA THE COMPANY HAS 79% SUPPLIERS. •THE LEVEL OF COMPETITIVE RIVALRY IN THE INDUSTRY IS HIGH DUE TO THE PRESENCE OF LARGE NUMBER OF BRANDS IN THE MARKET. •CHINESE MARKET INCLUDES BOTH LOCAL AND INTERNATIONAL BRANDS WHICH MAKES THE COMPETITION TOUGH FOR ADIDAS AND AS SMALLER COMPANIES ARE PILING UP IN THE INDUSTRY, IT IS EXPECTED TO LEAD TO SATURATION WHICH MAY AFFECT THE BUSINESS. •THE THREAT OF SUBSTITUTION IN THE MARKET IS LOW AS THE NUMBER OF SUBSTITUTES ARE MINIMUM IN THE MARKET. •THE THREAT OF NEW ENTRANT IN THE MARKET IS RELATIVELY LOW AS ALL THE MAJOR BRANDS ARE ALREADY PRESENT IN THE CHINESE MARKET AND ALSO INCLUDES THE LOCAL POPULAR BRANDS. THE THREAT OF NEW ENTRANT IN THE MARKET IS RELATIVELY LOW AS ALL THE MAJOR BRANDS ARE ALREADY PRESENT IN THE CHINESE MARKET AND ALSO INCLUDES THE LOCAL POPULAR BRANDS.
SWOT StrengthsWeaknesses Brand value of the company is very high and it is second largest company in China The brand is iconic and prestige is associated with it New product innovation Diversified product portfolio Effective supply chain management Strong financial position Strong distribution network Effective marketing strategy Supplychainshortageduetooverdependenceonforeign suppliers Expensive products which alienates the low and middle income group Limited brands which has restricted the company OpportunitiesThreats Ecommerce is one of the biggest opportunity for Adidas Growing demand of sportswear in the global market Investing in smart materials Diversification into sports equipment Threat from smaller companies due to globalisation as they can easily penetrate through online medium Loss of trademark Trade tensions between United States and China will affect the operationofforeigncompaniesinChinawheretariffand currency war are major concerns. Global slowdown in economy
MARKETING MIX ProductIn terms of products offered, the company has divided their product ranges into Adidas, Reebok, Rockpot and Taylor made. Adidas focused on sports clothing and footwear, Reebok focused on clothing and footwear, Rockpot specialises in accessories, apparels and outdoor footwear and finally Taylor made focuses on golfing equipment and clothes (adidas-group.com). PriceAdidas uses competitive pricing and skimming pricing techniques to cater their products to the consumers. Adidas uses competitive pricing to compete with companies such as Nike and Puma. However, in cases of the products that are newly introduced in the market, the company prefers using a skimming strategy (adidas-group.com). Skimming price is used as the brand equity of the companyisveryhighwhichimpliesthatthetargetconsumersincludehighermiddleclass. Moreover, the consumers perceive that higher price means that the products are superior quality in comparison to others available in the market. PromotionThe company mainly uses product placement and broadcasting for marketing their products.They inspire the consumers through well-made and creative advertisements (adidas-group.com). PlaceAdidashasdevelopednumerousretailoutletsandfranchisesinChinawheretheyselltheir exclusive products. Moreover, they use distributors to sell their products in other sports stores to keep their competitive advantage in the market (adidas-group.com).
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CUSTOMER EXPERIENCE •IN TERMS OF THE CUSTOMER CURVE, ADIDAS HAS BEEN ABLE TO UNDERSTAND THE NEEDS OF THE CONSUMERS AND PURCHASING MOTIVATION BEHIND IT. THE COMPANY WISHES TO HELP CONSUMERS TO ACHIEVE SUCCESS AND PUSH THEIR LIMITS BY DEVELOPING ENERGETIC AND INSPIRING ADVERTISEMENTS. •THE MAJOR PAIN POINTS FOR THE LOCAL CONSUMERS INCLUDE FACTORS SUCH AS LACK OF DIGITISATION FROM THE COMPANY DUE TO THE GENERATION OF A NEW CONSUMER SEGMENT THAT PREFERS PURCHASING PRODUCTS ON THE ONLINE PLATFORM. MOREOVER, CUSTOMISATION OF PRODUCTS IS ANOTHER PAIN POINT WHICH THE COMPANY NEEDS TO ADDRESS AS CONSUMER ARE LOOKING FOR TAILORED MADE PRODUCTS. MOREOVER, THESE CONSUMERS ARE LOOKING FAST AND CONVENIENT SERVICES.THE HAPPY POINTS OF THE CONSUMERS IS THAT THE COMPANY IS OFFERING GOOD QUALITY NEW AND INNOVATIVE PRODUCTS AT REGULAR INTERVALS IN EACH OF THE SEGMENTS TO KEEP THE CONSUMERS HOOKED. •IN TERMS OF CONSUMER EXPERIENCE, CONVENIENCE, PRICE AND VARIETY HAS BEEN KEY FACTORS AFFECTING THE BUSINESS OF THE ORGANISATION. THE COMPANY OFFERS PRODUCTS TO THE UPPER MIDDLE CLASS SEGMENT BUT REDUCING THE PRICES IS NECESSARY AS MAJORITY OF THE CONSUMERS IN CHINA BELONG TO THE MIDDLE CLASS SEGMENT.
ISSUES AND RECOMMENDATIONS •THE OUTBREAK OF THE CORONA VIRUS HAS SIGNIFICANT AFFECTED THE SALES OF ADIDAS IN CHINA WHERE THEY HAVE EXPERIENCED 6.3% DECLINE IN THEIR SHARES (TAYLOR). •THE STOCKS OF ADIDAS REACH THEIR LOWEST FOR THE FIRST TIME IN THE YEAR AND THE COMPANY EXPERIENCED A LOSS OF 1 BILLION EUROS AND OPERATING PROFIT IS EXPECTED TO DECREASE BY 500 MILLION (TAYLOR). •MOREOVER, THE COMPANY ALSO FACES ISSUES FROM THE LOCAL COMPANIES WHICH ARE RAPIDLY EXPANDING THEIR BUSINESS AND GAINING POPULARITY IN THE MARKET. THEREFORE, BASED ON ISSUES IDENTIFIED IN THE MARKET, FOLLOWING RECOMMENDATION HAVE BEEN PROVIDED: •THE ORGANISATION NEEDS TO STOP THEIR OPERATIONS IN CHINA FOR THE TIME BEING TO AVOID CAUSALITIES DUE TO THE CORONA VIRUS. •ADIDAS NEEDS TO CHANGE THEIR PRICING STRATEGY AS THE LOCAL COMPANIES ARE GAINING ON THE MARKET •MOREOVER, THE COMPANY NEEDS TO DEVELOP A BRAND FOR THE MIDDLE CLASS SEGMENT SO THAT A WIDER POPULATION SEGMENT CAN BE ADDRESSED.
REFERENCES •ADIDAS-GROUP.COM. 2020, HTTPS://WWW.ADIDAS-GROUP.COM/EN/GROUP/HISTORY/. ACCESSED 20 MAR 2020. •ADIDAS-GROUP.COM. 2020, HTTPS://WWW.ADIDAS-GROUP.COM/EN/GROUP/PROFILE/. ACCESSED 20 MAR 2020. •ADIDAS-GROUP.COM. 2020, HTTPS://WWW.ADIDAS-GROUP.COM/EN/SUSTAINABILITY/PRODUCTS/MATERIALS/. ACCESSED 20 MAR 2020. •CAMILLERI, MARK ANTHONY. "MARKET SEGMENTATION, TARGETING AND POSITIONING."TRAVEL MARKETING, TOURISM ECONOMICS AND THE AIRLINE PRODUCT. SPRINGER, CHAM, 2018. 69-83. •FOSTER, BROCK. "HOW CULTURE MAKES A DIFFERENCE IN MANAGEMENT: APPLYING GEERT HOFSTEDE'S CULTURAL DIMENSIONS TO MANAGEMENT IN GERMANY AND CHINA." (2015). •GALEA-PACE, SEAN. "INSIDE ADIDAS' SUPPLY CHAIN".SUPPLYCHAINDIGITAL.COM, 2019, HTTPS://WWW.SUPPLYCHAINDIGITAL.COM/SUPPLY-CHAIN-MANAGEMENT/INSIDE-ADIDAS-SUPPLY-CHAIN.
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CONTD. •HOFSTEDE-INSIGHTS.COM. "COUNTRY COMPARISON - HOFSTEDE INSIGHTS".HOFSTEDE INSIGHTS, 2020, HTTPS://WWW.HOFSTEDE- INSIGHTS.COM/COUNTRY-COMPARISON/CHINA,GERMANY/. •ISPO.COM. "CHINA’S NUMBER ONE SPORTS BRAND".ISPO.COM, 2019, HTTPS://WWW.ISPO.COM/EN/COMPANIES/ANTA-CHINAS-LARGEST- SPORTS-BRAND-ANTA-SPORTS. •MEYER, CHRIS, AND DAVID GORDON COHEN. "PORTER’S FIVE FORCES IN THE POST-INDUSTRIAL AGE."ACADEMY OF MANAGEMENT PROCEEDINGS. VOL. 2018. NO. 1. BRIARCLIFF MANOR, NY 10510: ACADEMY OF MANAGEMENT, 2018. •ROGOZA, ROMAN. "THE ADIDAS LOGO".LOGASTER BLOG, 2020, HTTPS://WWW.LOGASTER.COM/BLOG/ADIDAS-LOGO/. •SORBELLO, ANGELO. "ADIDAS MISSION STATEMENT AND VISION ANALYSIS - ASTROGROWTH".ASTROGROWTH, 2020, HTTPS://WWW.ASTROGROWTH.COM/BLOG/ADIDAS-MISSION-STATEMENT/. •TAYLOR, CHLOE. "ADIDAS SEES $1 BILLION CORONAVIRUS HIT TO CHINA SALES, PUMA WARNS ON PROFIT".CNBC, 2020, HTTPS://WWW.CNBC.COM/2020/03/11/ADIDAS-SEES-1-BILLION-CORONAVIRUS-HIT-TO-SALES-PUMA-WARNS-ON-PROFIT.HTML. •UNGER, ALEXANDER, ET AL. "THE RELATIONSHIP BETWEEN THE ZIMBARDO TIME PERSPECTIVE INVENTORY (ZTPI) AND THE HOFSTEDE- DIMENSIONS: PRELIMINARY EMPIRICAL EVIDENCE FROM GERMANY, MOROCCO, AND CHINA."OPEN JOURNAL OF SOCIAL SCIENCES2.5 (2014): 100-105.