This presentation discusses the role of marketing consultants in improving business strategies, using the case of NEXT PLC. It covers SMART objectives, Porter's Generic strategies, segmentation, targeting, positioning, and marketing communication tools such as advertising and public relations.
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Marketing Consultancy
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Introduction ●Marketing consultant played a vital role in the success of each and every business organization. These are very skilled and professionals who analyse the market very well and design strategies in order to improve business. ●The present report is based on the NEXT PLC who wants to promote their products and services in a effective manner.
SMART Objectives SpecificThis objectives are related with the how a manager know what to do? Therefore, the top management required that to make their objectives specific. For example, NEXT PLC wants to be a global brand through providing high quality goods to its customers. MeasurableThis is related with the objectives which can be measure in terms of quantity and quality. For example, NEXT PLC decided their long term goal is that to increase market share by 8 percent and also increase revenue approx. 20 million in the next few years. AttainableThere goals and objectives must be attainable so that these can be achieve effectiveness. RealisticHere, the realistic means is if the goal which having no time line can be called realistic. Time boundNEXT PLC also make sure that their all goals and objectives having specific time period which can be attain for a particular period of
Porter's Generic strategies: This strategy applied by the Next PLC to sell the products and services in the market. These strategies are divided into four parts: ●Cost leadership ●Differentiation Cost ●Focus ●Differentiation focus
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SEGMENTATION A process in which the market(the buyers0 are differentiated in different categories. Next PLC is a retail chain which for its working and stability in the market it is very necessary to focus the market. The market itself is a very wide and big platform, it has to be divided into different groups. Next PLC has to divide the market in following categories- ●Geographical segmentation ●Demographic segmentation ●Behavioural segmentation
TARGETING Targeting the market means that on the segmented market basis Next PLC has to select one market group so as to promote the business within them only. The best suitable customer has to be focused as because if the firm has to sustain in the market first it need to capture the share of the segmented market. Company has to consider which segment group will result most effective at the end. Suppose-As the firm is in clothing retail sector target market could be demographic group as well as geographic group. We have to analyse by doing surveys and research that which is the right location for the firm to set and also we have to check that what are the preferences and choices and how frequently the customer is consuming a product.
POSITIONING The very important fact for a firm is to create its goodwill. So Next PLC not only has to focus on retaining, it should also give benefits and satisfaction to the customers. A firm should be recognised by every one that is the most precious asset a firm could have. Next PLC can position itself in the minds of the customers- ●Affordable prices. ●Using cultural symbols.. ●Better services. ●Products benefits.
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Marketing communication It is essential for a company that is to use marketing tools in order to communicate with their stakeholders. They having various stakeholders such as investors, shareholders, distributors, suppliers, customers, employees etc. For this there are various marketing tools which can be used by NEXT PLC as given below: ●Advertising ●Public relation
Advertising This is one of the most common method which is related with the promote a firm's product in a effective manner. It is a public mode of communication where a company can communicate large number of people at a time. There are various advertising modes which can be traditional and modern both. In traditional media print media, radio and T.V. On the other hand in the modern approach NEXT PLC can used social media which such as Facebook, You Tube, Instagram etc. can be used by the cited business unit.
Public relation This is another tool which is related with the maintain effective communication with their stakeholders. There are various information which must be shard by the company with their stakeholders. For example, each and every year the cited business unit can conduct annual general meeting where they can call to its shareholders and disclosed their financial data and information which are relevant for them.
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References ●Ardley, B. and Taylor, N., 2010. The student practitioner: Developing skills through the marketing research consultancy project. Marketing Intelligence & Planning. 28(7), pp.847-861. ●Felzensztein, C. and Deans, K.R., 2013. Marketing practices in wine clusters: insights from Chile. Journal of Business & Industrial Marketing. 28(4). pp.357-367. ●Sheikh, A. and Lim, M., 2011. Engineering consultants' perceptions of corporate branding: A case study of an international engineering consultancy. Industrial Marketing Management. 40(7). pp.1123-1132.