Content •Introduction •Roles and responsibilities of marketing department •Roles and responsibilities of marketing department relate to other organisational context •Rolesandresponsibilitiesofmarketingdepartmentincontextofmarketing environment •Significance of interrelationship of marketing department with other departments •Critically analyse and evaluate the key elements of the marketing function •References
Introduction Marketing refers to a process of promoting and selling the goods and services within marketplace that can attracts the number ofcustomers.Thisreportisbasedon Colgate- Palmolive company that is one oftheconsumerproductorganisation headquartered in New York City.
Roles and responsibilities of marketing department Marketing department plays a vital role in maintaining long-term sustainability of Colgate by retaining loyal customers. It can be possible by making suitable research in order to identify and analyse actual needs and preferences along with the changesifany,sothatfuturedecisionsforfurther improvementcanbedonebythemanagementofan organisation.
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Customer satisfaction: It is prime responsibility of marketing department to communicate the actual needs and preferences of targeted customers to the production department so that required changes can be developed while producing products andservices.ItsupportsColgateinmaximisingthe satisfactionlevelofloyalcustomersthusretentionof customers are increased. Continue...
Interrelationships of marketing department with other departments Marketingandhumanresource department-Inthismarketing department of Colgate is responsible forpresentingthevacantjobin market where HR department can hiretheappropriateoneoutof many.
Continue… Marketing and finance department- Inthismarketingdepartmentof Colgate can work for attracting the number of customers and for this they need specific budget so that optimum utilisation of resources can be done.
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Continue… Marketing and IT department-Within Colgate IT department can focus on upgradingthetechnologysothat effectiveuseoftechnologycanbe done by the organisation at working place.Theycancheckallthe technological system so that marketing department can perform their functions in effective and efficient way.
Roles and responsibilities of marketing department in context of marketing environment Brand Equity-It is one of the main responsibility of the marketing withinthemarketingenvironmentwhereColgatemarketing manager have the responsibility of enhancing their brand image. In thismanagercanfocusonmaximisingtheproductvaluefor attractingthemorecustomers.Inthistheyadoptstheseveral promotional techniques like television, social media so that they wouldenactivetheirbrandnameinthecompetitivebusiness industry.
Significance of interrelationship of marketing department with other departments The different departments of Tesco works together to perform several task in effective manner by which company achieve its target within aparticularperiodoftime.Theinterrelationshipofdifferent department is important to measure the success, as it includes shared vision, mission, aim, objectives of Tesco.
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Critically analyse and evaluate the key elements of the marketing function MarketingandotherdepartmentasHR,financeandITallare interrelatedtoperformseveraltaskbywhichTescogetsthe effective result that helps to achieve the target within a particular period of time. As marketing department provides the brief of market trends, whereas HR department provides the best workforce that work with even more effectiveness by applying their skills and knowledge.
Conclusion
References Mihart, C., 2012. Impact of integrated marketing communication on consumer behaviour: Effects on consumer decision-making process. International Journal of Marketing Studies. 4(2). p.121. Fırat,A.F.,2013.Marketing:cultureinstitutionalized.Journalof Macromarketing. 33(1). pp.78-82.
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