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Roles and Responsibilities of Marketing Function

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Added on  2023/02/09

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This report discusses the roles and responsibilities of marketing function, how it is inter-linked with other organizational departments, and the marketing mix of two organizations. The selected company for this report is ALDI, a leading discount supermarket store chain. The report provides insights into the marketing information system, marketing planning, financing, promotion channel, pricing, distribution, and selling. It also explores how marketing function is related to other departments such as research and development, human resource, production and operation, finance, and customer service. Additionally, the report discusses the marketing mix of ALDI and LIDL, including product, physical evidence, process, place, people, promotion, and price. Finally, the report presents a marketing plan of ALDI, including its vision and mission statement, parent company, industry, and target market.

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MARKETING ESSENTIAL

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Contents
INTRODUCTION.....................................................................................................................................3
TASK 1.......................................................................................................................................................3
P1 Various roles and responsibilities of marketing function....................................................................3
P2 How marketing function is inter-linked with other functions of organizational department...............4
TASK 2.......................................................................................................................................................5
P3 Marketing Mix of two organization....................................................................................................5
TASK 3.......................................................................................................................................................7
P4 Marketing Plan of ALDI....................................................................................................................7
CONCLUSION........................................................................................................................................11
REFERENCES........................................................................................................................................12
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INTRODUCTION
The term “Marketing” alludes to the social process by which associations and individual
acquire what they need and need through making and trading an incentive with others. It is
everything that a searches for keeping in mind the end goal to procure purchasers and keep up
dependable association with them. It is considered as one of the head part of business
administration as it used to make, keep and fulfill client prerequisite gainfully (Dibb and Simkin,
2014.The selected company for this report is ALDI which is a leading discount supermarket
store chain working in more than 20 nations all across the globe. This report discusses various
roles and responsibilities of marketing, how marketing function is inter-related with other
organizational department, elements of marketing mix and marketing plan.
TASK 1
P1 Various roles and responsibilities of marketing function
Marketing alludes to the procedure through which organizations make client interest in
company’s product or services. It implies addressing the requirements and needs of target group
of onlookers in a powerful and proficient way. It give high aggressive edge to organizations in
order to pick up and hold faithful client. The idea of advertising related with fulfilling client
needs gainfully. It incorporate offering, appropriating, research and open connection. There are
different parts and obligations of promoting that are talked about underneath:
1. Marketing Information System: Market data framework the first to the procedure assembling
and dissecting market data. Under this, and in the event that it is made by organization keeping
in mind the end goal to distinguish and comprehend the necessities and needs of client
completely. Organizations generally look about what precisely buyer need, in what amount and
at what cost. The picked association has adequately used to this strategy in knowing preferences
of target client. For instance: ALDI gather data that the greater part of the shopper like to buy
products or services that are available on low cost.
2. Marketing Planning: so as to accomplish business objective with respect to its showcasing
objective, advertiser as a rule chalks out showcasing plan. It particularly imply what precisely
organization needs and at what rate. For instance: ALDI needs to build the piece of the overall
industry basic supply item by 40%. So with a specific end goal to accomplish this specific target
the advertiser needs to get ready market design in like manner. This will likewise express the
part of representatives towards accomplishing that goal.
3. Financing: It is considered as a standout amongst the most urgent advertising capacity as the
whole gathering and accomplishment of association rely on this market work. It takes cash to
profit. The primary duty of advertiser is to distinguish different sources through which
organization can get sufficient financing. This promoting capacity manages finding the cash for
business through credits, speculations or using individual capital so as to publicize
great/administrations among clients. ALDI is dealing with their subsidizing through offers,
speculation and advances.
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4. Promotion channel: Promotion implies refreshing or advising the purchasers about
organization's item and urging them to purchase their item (Draelos, 2011). It incorporates
publicizing, deals advancement, attention and individual offering. Each choice taken by the
advertiser in this setting influences the general deals. For instance: ALDI is generally doing
advancement through coupons or loyalty program.
5. Pricing: Setting right cost for item or administration turns out as an incredible test for them.
On the off chance that item cost is too high at that point organization may lose clients. Be that as
it may, if on the off chance that costs are low organization may victimize themselves with
benefits ( Hauer, 2013). In this way it is vital set right cost for the item or administrations that
makes an incentive for client. ALDI is having its own particular one of a kind estimating
methodology that gives them high focused edge over their opponents. They typically offers
products relatively at bring down rate than other retail locations.
6. Distribution: This capacity is connected with how organization intends to disperse their item
among purchasers. Entrepreneurs must have a thought regarding channel administration so they
can appropriate their item painstakingly the whole way across the world. ALDI is primarily
dispersing their item through their stores or outlets. Notwithstanding that, they likewise offer
item through their online application.
7. Selling: Selling and advertising are corresponding capacity. Promoting makes mindfulness and
manufactures inclination for an item that helps deals illustrative of the organization to offer to a
greater extent a specific item (Jones and Rowley, 2017). Promoting capacity offer help to deals
group by creating prospective customers and request that the business group take development.
ALDI buys items in mass amount from producers and afterward specifically sold to client.
P2 How marketing function is inter-linked with other functions of organizational department
Marketing is a social process that fulfill client needs and needs in a viable way. It is mainly
related with promotion, advertisement, selling, distribution of goods and services. It also help
other organizational department such as for example, research and development, human resource
department, finance etc. to achieve business goals and objectives in a convenient manner.
Research & Development Department: R&D division assumes significant part in any association
as it change future capacities into new item or administrations. The primary part of this office is
to gather data related with client decision and needs that continues evolving habitually. Along
these lines it is critical for each business undertaking keep them self-refreshed with current
preferences of target crowd. ALDI makes sense of that individuals instantly move to other
contender who are putting forth comparable item yet at low cost. Along these lines, ALDI
thought of its own novel estimating methodology that naturally pulls in the client.

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Human resource Department: A business needs to draw in productive purchasers to achieve
conventional deals number and for getting this not too bad deals number it is imperative to have
ability and gifted work force who with their capacities create most extreme potential customer
age. In this way it is prime obligation of each organization to contract gifted applicants.
Showcasing helps the HR office in finding those gifted workers. Market change thus do the
desire for representatives. Much the same as brands need to change to remain focused manager
mark likewise needs to change worker desire. The organization need to stay on top in relatively
every degree, for example, compensation information, giving solid workplace and so forth. As
ALDI is having sheer store format decreases the level of quantities of workers. Demonstrate the
organization laid weight on procuring just gifted talented skilled and proficient laborer.
Production and Operation Department: The principle duty of operational administrator is to keep
up least stock level. As ALDI purchases item in mass amounts specifically from provider and
afterward store it in their stockrooms (Mihart and Frank, 2017). Here advertising capacity help
operational chief in deciding future request of that specific item with the goal that they can buy
as needs be. Fundamentally with the assistance of showcasing, ALDI can undoubtedly make
sense of interest of any item which help them when purchasing mass amount item from provider.
Finance Department: Financial position of the organization in advertise causes them in choosing
their financial plan. In the event that a firm is having sound money related position in showcase
they can without much of a stretch get stores from different sources when required. Sound
monetary position additionally help in building generosity of the firm in showcase
Customer Service Department: Customers are considered as the ruler of market. Consequently it
is principally essential for any organization to fulfill their requirements and need in a compelling
and effective way. ALDI's sheer format makes less demanding for client to discover required
item as quickly as time permits (Nguyen and Simkin, 2013). Also they take visit input and
proposals from client which help them in enhancing their administrations and fulfilling client
prerequisite in more suitable way.
TASK 2
P3 Marketing Mix of two organization
Marketing Mix: It alludes to the arrangement of strategies that organization utilizes as a part of
request to advance its item or brand in the market. It is by and large comprised of 7P's including
value, advancement, put, physical confirmation, individuals, process and item. Following are the
concise depiction of 7P's of ALDI's and LIDL's advertising blend.
Marketing mix Elements ALDI LIDL
Product ALDI claims to give high
quality products at low ore
discounted price as compared
to other retailers. The items
sold by them are specifically
The merchandise sold in
LIDL is relatively like items
sold in other grocery store.
The main difference would be
the brand name of specific
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sourced from producer and
after that they mark item as
their own private label brand
order to have control over
generation and cost. Apart
from food products, ALDI
additionally offers new
vegetables-natural products,
stationary, garments,
excellence item, family
merchandise and so forth.
item. They offer their items at
less expensive rate. The key
competitor of LIDL is ALDI.
Physical Evidence ALDI picked up prevalence
for its least difficult business
forms, worldwide estimating
and institutionalization. They
give items at 30% less
expensive rates and its keep
regular low costs technique is
same the whole way across
the world. Likewise it is
additionally store that keep
up same costs for basic
supply item consistently.
The vast majority of the
LIDL stores are laid out in
customary and straight way.
This assistance purchasers in
finding their item rapidly and
effortlessly. Likewise they
frequently display their image
shading yellow and blue all
through their encompassing
or store which make less
demanding for client to
distinguish the store even
from far also.
Process Its sheer design process
makes simpler for client to
discover items all alone
which in a roundabout way
prompts limit the quantity of
specialists that ALDI needs to
help the purchasers. They
keep predetermined number
of brilliant item to keep
buyers from getting
befuddled and this likewise
help in lessening choice time.
Alongside that ALDI's items
have generally extensive
standardized tags for brisk
recognizable proof that spares
the time and vitality of both
client and representative
The essential procedure of
LIDL is to buy item in mass
amount straightforwardly
from provider and that too
requiring little to no effort.
They don't include customer
in any of their work
procedure or technique.
Place ALDI is right now working in
18 nations and having in
LIDL is having number of
stores or outlets mainly in UK
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excess of 8000 stores all over
the world. As per one of UK
report, another store of ALDI
opens each week in Britain.
Their store is exceptionally
basic which makes less
demanding for purchasers to
choose item inside limited
ability to focus time. ALDI
acquire item in mass amounts
straightforwardly from
providers and afterward store
them in nearby distribution
centers guaranteeing its
quality stay same constantly.
and Europe. They offer large
variety of products at
discounted rate to ample
number of customer. Both in
UK and Europe they have
large number of distribution
centre that maintain constant
level of stock.
People Low customer services are
there in ALDI because of less
involvement of employees in
customer buying. They store
layout divides everything into
proper section that
automatically reduces the
need of manpower.
LIDL is paying attractive
payroll to its employees so as
to retain them with the
company for longer period.
They measure the
performance of their worker
through performance measure
indicator.
Promotion Their special exercises are
exhaustive as they spend
insignificant sum for doing
advancement of their items.
Truth be told ALD isn't
having showcasing division
in its Germany store. All they
offers is "super-purchases"
offers and that too is
additionally accessible till
stock endures. Be that as it
may, in UK, US and Australia
showcase they influence
broad utilization of advanced,
to print and electronic media
to publicize its items.
They normally promote their
product through their loyalty
program. Unlike ALDI, they
are also spending very
minimal amount on
promoting their goods and
services.
TASK 3
P4 Marketing Plan of ALDI

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Organization Overview: ALDI is a typical brand of two marked down general store chain,
working in excess of 20 nations with more than 10,000 stores. It's headquarter is in Germany.
The organization was begun in the 1913 with a sustenance store in the town called Essen in
Germany. They basically bargains in giving huge number of items to clients at marked down rate
and furthermore keeping up quality too. The organization began picking up prevalence in the
year 1956 by offering amazing item at marked down cost over contenders.
Organization's Vision and Mission Statement:
Vision: "To furnish our purchasers with the items that they buy frequently and guarantee
exclusive requirements nature of those items".
Mission: "To meet client prerequisite by offering them superb item at marked down cost".
Parent Company : ALDI Einkauf GmbH and Co. oHG
Classification: Retail Industry
Division: Retail and Lifestyle
Slogan: Spend less, carry on a great deal
USP: Sells items at moderate costs keeping up top quality items.
STP APPROACH
Segmentation People watching out to buy basic supply items at focused costs.
Targeting Household
Positioning ALDI offers a large portion of the items with its own private
marks. The organization is emphatically set in Germany and now
focusing to wide its extension by solidly putting themselves in
global market.
SWOT ANAYSIS:
Strength: Claims to offer excellent item
Offers at marked down rate
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Strong advertise nearness in Germany
with more than 2900 store outlets.
Operating cost is low
Gained prevalence for its exceptional
store format. Shortcoming
Weakness: Still moderately little when contrasted with
other worldwide brand.
Their worldwide effect is still less as a
result of effectively existing rivals in
advertise.
Sometimes client believe that they are
offering low quality item at marked down
rate.
Opportunities: Needs to put more cash in publicizing and
special exercises.
Expanding business activity in
developing nations like Asia and Africa and
so on. Dangers
Threats: Strong rivalry
Its private name mark hurled away by
effectively settled enormous brands.
Not appropriate for the individuals
who are searching for "finish shopping
background".
Marketing Plan:
Product: ALDI is putting forth vast number of items at moderate cost at the same time keeping
up item quality also. They purchase item in mass amounts from chosen makers and store it in
distribution center. They more often than not offer item with their own image name.
Price: They have solid buyer base due to its cost and quality that it offers for its own private
named item which aren't accessible with rivals. They increase high upper hand for its unit
evaluating system.
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Promotion: They are spending less sum on advancing and promoting their item as they trust that
their store design and unit valuing procedure is sufficient to grab the consideration of client. Be
that as it may, in UK, Australia and US showcase they do utilizing presentation, print and
electronic media for promoting their item.
Place: ALDI is as of now working in 20 nations with in excess of 8000 stores. Its store format
makes substantially simpler for client to discover item as quickly as time permits. In addition
they additionally tries to keep up a provincial appearance and in this way names its stores
appropriately. For example: In Switzerland the name of their outlet is ALDI SUISSSE.
Marketing budget
Particulars
1st
year
2nd
year
3rd
year
4th
year 5th year
Initial money 6000 8500 12000 14500 18350
Investment 14000 25500 32000 13500
Total 6000 22500 37500 46500 31850
Marketing outlay
Promotion 6500 3200 4300 3300 3250
sales publicity 2200 2100 3300 2200 2000
Direct selling 4200 2500 6000 3000 4650
Total 12900 7800 13600 8500 9900

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Monitoring and Controlling: At this stage, organization needs to investigations whether all the
arranged exercises are doing in its precise way or not. In the event that they found any deviation,
they have to make appropriate move for correcting it so it can't influence different exercises
(Papasolomou and Melanthiou, 2012).
CONCLUSION
As indicated by the given report it can be inferred that the core of each association lies in
its advertising procedure. They advertise their item in order to mindful client about them and
invigorate them to purchase the item. Parts and duties of promoting covers estimating, financing,
advertising data framework, dissemination and numerous increasingly that immediate influence
company's productivity and development. Notwithstanding that promoting additionally give help
to other authoritative division too. In conclusion showcasing blend and advertising design has
likewise talked about in this report traces promoting exercises for up and coming year.
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REFERENCES
Books and Journal
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Dibb, S. and Simkin, L., 2013. Marketing essentials. Cengage Learning.
Draelos, Z. D., 2010. Essentials of hair care often neglected: Hair cleansing. International
journal of trichology. 2(1). p.24.
Hauer, C., 2011. Marketing in the digital age. Editors' Bulletin. 7(3). pp.77-79.
Jones, R. and Rowley, J., 2011. Entrepreneurial marketing in small businesses: A conceptual
exploration. International Small Business Journal. 29(1). pp.25-36.
Lamb, C. W., Hair, J. F. and McDaniel, C., 2011. Essentials of marketing. Cengage Learning.
Lane, P., 2016. Human resources marketing and recruiting: essentials of employer
branding. Handbook of Human Resources Management. pp.23-52.
Lipsman, A. and et. al., 2012. The power of “Like”. Journal of Advertising research. 52(1).
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Malhotra, N. K., Birks, D. F. and Wills, P., 2013. Essentials of marketing research. Pearson.
Mihart, C., 2012. Impact of integrated marketing communication on consumer behaviour: effects
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Nguyen, B. and Simkin, L., 2012. Fairness quality: the role of fairness in a social and ethically
oriented marketing landscape. The Marketing Review. 12(4). pp.333-344.
Papasolomou, I. and Melanthiou, Y., 2012. Social media: Marketing public relations’ new best
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Swenson, M. J., Rhoads, G. K. and Whitlark, D. B., 2014. Startup marketing: Leveraging
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.
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