P3.1. Issues in the product, price and place elements of the marketing mix The elements involved in the service or product have several importance and they are as follows: Process: The company has been adapting the systematic way for producing the services and there is a process to be followed step by step to produce the service and serve it to the customer.
Continued... People:Another important element of the service mix as the employees are the ones who could contribute in the activities to bring the organization to success. Physical evidence:If company is selling the product there will be some physical presence of the product which can be touch and used rather than like services that is intangible but still serves them by giving them certain comforts and facilities.
P3.2. Importance of service sector mix elements to the travel sector The issue that comes in the marketing mix are: Product:- The most important P of the marketing mix. Place:- Another P of marketing mix. The company has to make the product available in the market even before they start serving the customers.
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P3.3. Concept of the total tourism product to anindividualtourismbusinesssuchas Thomas Cook Total tourism defines the complete tour package. The company usually hold contracts with the agents, brokers and companies in other fields.
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