Marketing in International Environment: Macro and Micro Environmental Analysis of MDH Spice Company

This paper provides a macro and micro environmental analysis of MDH Spice Company as it plans to export its spices and herbs from India to Indonesia. It includes a PESTEL analysis, target market and market segmentation, and a competitor analysis using Porter's Five Forces Theory.

Running head: MARKETING IN INTERNATIONAL ENVIRONMENT
Marketing in international environment
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1MARKETING IN INTERNATIONAL ENVIRONMENT
Executive summary
The aim of this paper is to carry out a macro and micro environmental analysis of MDH
Spice Company, as it plans to export its spices and herbs from the home country, namely
India to Indonesia, which is the hub of exotic cuisines. In order to expand into international
markets, the management and marketing team at MDH Spices would have to carry out an in
depth analysis of the Indonesian spice market, and study the various factors that affect it,
along with an analysis of its competitors; this would help the company gain insight into the
Indonesian market and the buying preferences of the customers. The market development
plan also presents a number of recommendations for the company as it ventures into the
previously unexplored market.

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Table of Contents
Introduction................................................................................................................................3
Overview of the company......................................................................................................3
Strengths and weaknesses of the company........................................................................3
Discussion:.................................................................................................................................4
Macro environment analysis of Indonesia.............................................................................4
PESTEL analysis................................................................................................................5
Target market and market segmentation................................................................................7
Micro environment analysis of MDH Spices in Indonesia....................................................8
Conclusion:................................................................................................................................9
Recommendations:.................................................................................................................9
References:...............................................................................................................................11

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Introduction
The purpose of this paper is to carry out a macro and micro environment analysis of
MDH Spice Company, a moderately sized spice company based in India which is planning to
export its products to Indonesia. Before entering a new market, it is of ardent importance to
carry out a thorough market research of the target location, namely Indonesia in this case
(Kahn 2014). Macro – environmental analysis would include an analysis of the political,
social, economic, environmental and technological factors, pertaining to the spice market
(Markides 2013). A micro environmental analysis would include an analysis of the internal
environment of the company, along with its strengths and weaknesses (Zeriti et al. 2014).
Overview of the company
The company chosen for this paper is MDH spice company (Mahasian Di Hatti spice
company), a spice manufacturer and producer in India. The company is a family business,
and boasts of being 100 per cent Indian. The company is one of the most important exporters
of spices in India, holding more than twelve per cent of the market share (Mdhspices.com
2018). With a wide array of blended spices, which have their origins in ancient India, the
company also provides recipes for their customers to follow. However, the management team
at MDH Spices has come to the conclusion that in order to reach out to a wider market, they
would have to begin exporting their products to Indonesia, which with its rich culture and
traditions, has always been the hub of exotic spices.
Strengths and weaknesses of the company
Strengths
 Spices have been sourced from different parts of the India.
 A family business based on culture and traditions as their prime foundation.

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 Recipes handed down from generations, which immediately appeal to customers
 Blended spices ranging from basic to seasonal types.
 No preservatives, fillers or artificial colors have been used in the manufacture of
spices, catering to health conscious customers.
 MDH Spices has a prominent market presence in India and is planning to have the
same influence in the Indonesian market as well.
 The company has always been focused on the quality of products it produces; it has a
strategy to retain the originality of the spices, their Indian-ness, which provides the
company with a competitive edge.
 The company also follows a low pricing strategy, which ensures that more customers
would be able to purchase their products.
Weaknesses
 This would be the first time MDH Spices was planning to venture into a market as
wide and extensive as Indonesia. The company so far had mainly been restricted to its
home market, with branches spread out across India.
 Indonesia has a large non vegetarian population; such spices and similar products
would not appeal to them.
Discussion:
Macro environment analysis of Indonesia
In order to understand the spice market in Indonesia, it would first be beneficial to
have an idea of the overall market trends prevalent in the country and the various factors
affecting it (Gillespie and Riddle 2015). In any given market, an industry would be affected
by certain social, technological, environmental, economic and political factors – with one of

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these factors affecting it more than others. To understand them in depth, a PESTEL analysis
has been carried out.
PESTEL analysis
Political factors
Indonesia has been considered to be a republic country ever since it gained
independence from Japan in the year 1945. Ever since its independence, various measures
have been taken by the Indonesian government to regulate import and export and trade of
products with other countries (De Villa, Rajwani and Lawton 2015). Moreover, Indonesia is a
relatively stable country, as far as its political environment is concerned. As a matter of fact,
the political stability of the country can be compared to that of MDH Spices’ home country,
India. Thus, the company would not find it too difficult to accommodate in the new market.
Economic factors
As of 2018, Indonesia has been termed as a developing country. However, owing to
certain government policies which have been implemented, coupled with the rich heritage
and natural abundance of natural resources in the country, the Indonesian economy is
growing at a startling rate (Shahbaz et al. 2013). The GDP of the country has rapidly grown
in the last few years; out o that, nearly 23.5 per cent has been due to export and trade. Since it
is a developing country, Indonesia relies heavily on export and import. The changes in
population have led to an increase in income and export and import rates. For example, the
import industry mainly emphasizes on commodities including chemicals, food products,
equipment, fuels and machinery. The total import in the last fiscal year crossed 15o billion
dollars, with most of its products being imported from China, Singapore, India and Thailand
(Sanusi, Butler and Rola-Rubzen 2013). As a result of the increase in productivity levels, the
government policies associated with import and export have been evolving in Indonesia. The

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spice market in Indonesia, more than any other industry, is largely operated by exporters from
around the globe. With such economic conditions, it can be expected that the spice market in
Indonesia would be receptive to new comers like MDH Spices.
Social factors
Social factors form an integral part of the macro environment of the any country (Van
Wormer and Besthorn 2017). Indonesia is one of the most populated countries in the world,
and the population of the country is only increasing. Moreover, Indonesia has always been
deemed as a country of youngsters, or Generation X. This particular generation belongs to the
era of fast or junk food; however, it has been observed that there is a growing awareness
amidst the young people of Indonesia about the prevalent traditions of the country. There is a
need to return to the roots, to the cuisines and food culture that the older generations were
accustomed to. This is one of the reasons why the spice market in Indonesia is slowly gaining
momentum. In addition, there is also an awareness about the impacts of junk food on health,
with more and more youngsters choosing health over fast food today. Thus, people in
Indonesia would prefer to eat delicious home cooked meals, instead of eating out at
restaurants. Therefore, MDH Spices would be the perfect fit; they cater to a niche market of
people who prefer to eat home cooked meals with blended spices.
Technological factors
As a developing country, Indonesia has made significant progress as far as
technological advances are concerned. The transportation and communication systems in
Indonesia are very well developed with excellent connectivity in both sectors, which are
required for seamless export and import.
Environmental factors

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Being a developing country, the government of Indonesia lays emphasis on the
environmental impacts of any industry. As a matter of fact, the government has also imposed
a number of laws which regulate the effects of manufacture or trade on industry. Thus, it
would be the responsibility of MDH Spices, a guest in the country, to pay due respect to the
environmental laws of the country. However, it must be remembered that Indonesia has
always been vulnerable to a large number of natural disasters including forest fires,
deforestation and volcanic eruptions (Carlson et al. 2013). These factors could take a toll on
the trade in the country.
Legal factors
While exporting the spices to Indonesia, the company would have to keep in mind the
laws and regulations related to trade and import and export in the country (Pangestu,
Rahardja and Ing 2015). Different countries have different regulations related to trade and
taxes that must be imposed (Rasiah 2013). Before entering the new market, it would be
beneficial on the company’s part to have a sound knowledge of the same. Also, Indonesia
ranks 5th as far as labor forces and related laws are concerned. With such stringent and well
defined laws governing the laws of the country, it can be expected that the workforce in
Indonesia would be efficient, thus enhancing the sales rates of MDH Spices in the country.
Target market and market segmentation
The target market for MDH Spices in Indonesia would be men and women between
ages twenty and fifty, especially people who have a taste for good, home cooked meals. The
older generation, who prefer to cook tasty meals at home, would be willing to experiment
with spices and create their own recipes. Moreover, the younger generations who are
interested in cooking would like to try out different spices of Indian origin which could be
combined with Indonesian flavors. For example, cardamom has a very high demand in the

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Indonesian market (Qonita, Riptanti and Uchyani 2014) Additionally, MDH Spices would
also be planning their marketing strategy around local restaurants (harboring local and global
cuisines), since such restaurants and diners usually look out for regular suppliers. To sum up,
anyone who has a good palate, and would be able to recognize quality spices would be a
target customer for MDH Spices.
Micro environment analysis of MDH Spices in Indonesia
To carry out a competitor analysis of the micro environment in the Indonesian spice
market, Porter’s Five Forces Theory has been used.
 Buyers’ power (High) – It must be mentioned that large retailers and brands dominate
the herbs and spices market in Indonesia. Thus, in Indonesia, the buyers’ power is
high and must be taken into account while MDH Spices plans to penetrate the market.
Moreover, the buyers or the customers in the spice market have a high demands and
expectations like low price, consistency in terms of quality, compliance with the
existing standards of the product and so on.
 Rivalry (High) – The Indonesian spice market, as mentioned earlier, is already well
developed with a number of key players ruling the market. For example, Royal Spices
in Indonesia is considered to be one of the largest processors and manufacturers of
spices in the world. Similarly, PT Supa Surya Niaga is another such brand which has
its roots in Indonesia and has been around since 1999 (Hannigan 2015). As such,
MDH Spices might find it hard to overcome these rivals and establish itself as a
forerunner in the spice industry.
 New entrants (Low) – The threat from new entrants would be potentially less in the
case of the Indonesian spice market. This is because establishing such a company

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requires massive capital investment along with a strong infrastructure; therefore, there
is a reduced chance of new companies entering the market.
 Threat of substitutes (Medium) – The threat that MDH Spices might face due to
substitute products is moderate. However, it must be remembered that owing to
advancement in technology, there has been a rise in the popularity of artificial
flavoring or extracts which provide the same taste at lower costs. In that case,
traditional spices might lose their value.
 Suppliers’ power (Low) – The power in this particular industry resides mainly with
the trader and the processor. There is a lack of adequate storage and treatment
facilities which limits the power of the suppliers.
Conclusion:
To conclude, it can be said that an analysis of the external and internal environment of
the Indonesian spice market would be necessary to understand if MDH Spices would fare
well in the new market. The company, which had so far been constricted to a specific market
in India, would need to conduct thorough market research before venturing into international
business in foreign markets. The PESTEL analysis along with identification of the company’s
strengths and weaknesses would provide an insight into the factors that could make or break
it in the foreign market.
Recommendations:
 The company would be advised to carry out a thorough analysis of the social,
political, economical and technological factors that are instrumental in export of
spices.

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 The company would also be advised to carve out a marketing strategy that is market
oriented and takes into account the interests and buying preferences of the target
market.
 A sales and branding strategy would also have to be devised, which would highlight
the unique selling proposition of the brand. MDH Spices would have to give the
Indonesian customers a reason to choose their brand over native companies which
have been around for ages.

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